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ROBTRONIC MEDIA — Google Merchant Center Fix Sheet
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Free Public Version | Author: Robin Tesselaar | Copyrights: Robtronic Media LLC
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Website: robtronicmedia.comTwitter / X: @Robin_ecomm
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⭐ Get the Premium Weekly-Updated Framework — Click here to unlock all templates & copy-paste policies
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SectionChecklist ItemComment / Resource
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General
Checks		Business email valid (domain-based, not Gmail/Yahoo)https://email-checker.net/
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No broken links / pages on websitehttps://www.deadlinkchecker.com/
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Google PageSpeed score acceptablehttps://pagespeed.web.dev/
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Website free of malwarehttps://www.virustotal.com/gui/home/url
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HTTPS website domain (secure)
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Valid SSL certificate
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Email must be business domain (not Gmail / Yahoo / Hotmail)Email domain must match your store domain
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No email domain mismatch across pagesAll pages must use the same domain-based email
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Business phone number visible on Contact pageMissing phone = common rejection reason
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Business physical address present and correct format[Company Name, Street + Number], [City], [State/Province], [Zip], [Country]
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Customer service hours clearly statedExample: Monday to Friday, 9:00 am to 5:00 pm
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Business location visible on maps (optional)For physical shop — managed via Google My Business
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Main menu navigation availableAdd Track your order, contact us, about us page
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Footer menu navigation availableMust include all of these pages: about us, track your order, contact page
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Transit duration defined[Fill In]Full copy-paste template in premium framework
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Shipping duration defined[Fill In]Full copy-paste template in premium framework
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Shipping countries / regions listed[Fill In]Example: Europe, USA, Australia, Rest of World
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Order cutoff time stated[Fill In]Example: Orders placed before 11:00 PM are processed same day
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Return policy duration defined[Fill In]Full copy-paste template in premium framework
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Payment methods listed (e.g. Visa, Mastercard, iDeal, Klarna)[Fill In]Example: Visa, Mastercard, Maestro, Amex, iDeal, Klarna, Apple Pay, Google Pay
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SectionChecklist ItemComment / Resource
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Website
Header
Contains		Home page link
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All products / Shop link
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About us page(optional but highly recommended)
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Contact us page
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Track your order link(optional but highly recommended)
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SectionChecklist ItemComment / Resource
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Website
Products		All products listed are compliant with Google policy
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SectionChecklist ItemComment / Resource
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Website
Pages		Contact us page
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Minimum 2 contact options available
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Business address in correct format[Street + Number], [City], [State], [Zip], [Country]
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Customer service hours statedTemplate: Monday–Friday, 9:00 am – 5:00 pm
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FAQ with info consistent with rest of website
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Privacy Policy
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Relevant cookies mentioned (Meta / Google / Others)
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Email address & contact details includedEmail / Company address
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Shipping Policy
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Shipping cost clearly statedExample: Free / Fixed / Varies by region
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Transit time mentioned (+ weekdays)
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Shipping time / processing time mentioned (+ weekdays)
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Shipping countries / regions listedExample: Europe, USA, Australia, Rest of World
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Order cutoff time statedExample: Orders placed before 11:00 PM processed same day
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Shipping policy is in correct location (footer link)Must be linked from footer — not buried in another page
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Email address & contact details includedEmail / Company address
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Return Policy
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Return window clearly stated (once item arrived)Example: 14 days after delivery
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Who pays return shipping costs statedState clearly: customer pays / store pays / depends on reason
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Refund processing time statedExample: Refund processed within 10 business days
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Exchange policy stated (accepted or not)Example: We do not accept exchanges / Exchanges accepted within 14 days
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Restocking fee policy statedState clearly: no restocking fee / X% restocking fee applies
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Cost of return for damaged / unsatisfied item stated
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Email address & contact details includedEmail / Company address
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Payment Policy
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Exact payment methods match checkout page
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Email address & contact details includedEmail / Company address
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Terms of Service
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Links to PP / SP / RP / PayP (optional)
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Email address & contact details includedEmail / Company address
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Track Order Page
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Contact info for order questions present
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Checkout Page
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Payment methods working properly
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Checkout flow working end-to-end
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SectionChecklist ItemComment / Resource
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Website
Footer
Contains		Privacy policy link in footerFull copy-paste template in premium framework
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Shipping policy link in footerFull copy-paste template in premium framework
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Return policy link in footerFull copy-paste template in premium framework
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Payment policy link in footerFull copy-paste template in premium framework
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Terms of service link in footerFull copy-paste template in premium framework
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Contact us link in footerFull copy-paste template in premium framework
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Customer support link in footerFull copy-paste template in premium framework
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About us link in footer
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Track order link in footer
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Company name
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FAQ link in footer
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Social media profile links(optional but highly recommended)
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Payment method icons displayed(optional but highly recommended)
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SectionChecklist ItemComment / Resource
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Website
Trust
Checks		All legal pages added and accessibleFull copy-paste templates in premium framework
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No fake trust elements (reviews/stars/newspaper logos)
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Tax calculation correct (do not mention "no tax")
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No overpromising / misleading statementsFull list of trigger words in premium framework
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Product descriptions factual, no unverifiable claims
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SectionChecklist ItemComment / Resource