A | B | C | F | |
---|---|---|---|---|
1 | Categoria | Titulo | Autor(es) | Quem |
2 | Enterprise Business Architecture | ????? | ||
3 | IT Dashboard | ????? | ||
4 | ITIL Service Lifecycle - Official Introduction (OGC) | ????? | ||
5 | ITIL Small-scale Implementation | ????? | ||
6 | Metrics for IT Service Management (ITSM Library) | ????? | ||
7 | The Change Management Toolkit | ????? | ||
8 | The Future of Management | ????? | ||
9 | World Class IT | ????? | ||
10 | Foundations of IT Service Management based on ITIL (v2) | André Lino | ||
11 | Focus Groups: A Practical Guide for Applied Research | |||
12 | Freedom from Command and Control | Carlos Mendes | ||
13 | The Service Catalog | Carlos Mendes | ||
14 | Corporate Information Strategy and Management | Luis Lapão | ||
15 | Benefits Management | John Ward | Mário Cardoso (2014) | |
16 | Wisdom of the Crowds | Miguel Miranda | ||
17 | Designing the Customer-Centric Organization | Jay Galbraith | MMS | |
18 | Employees First Customer Second | Nuno Luis | ||
19 | HBR on Change | Nuno Roboredo (2014) | ||
20 | HBR on Culture and Change | Nuno Roboredo (2014) | ||
21 | Leading Change (HBR) | Nuno Roboredo (2014) | ||
22 | Managing Change to Reduce Resistance | Nuno Roboredo (2014) | ||
23 | Fearless Change | Nuno Roboredo (2014) | ||
24 | The Heart of Change (HBR) | Nuno Roboredo (2014) | ||
25 | ITIL | ITIL v3 - Service Design (OGC) | Pedro Costa (2014) | |
26 | ITIL | ITIL V3 Suite - Service Operation (Van Haren) | Pedro Costa (2014) | |
27 | ITIL | ITIL V3 Suite - Service Strategy (Van Haren) | Pedro Costa (2014) | |
28 | Information Systems Development: Methodologies, Techniques and Tools | Pedro Vasconcelos (2014) | ||
29 | Sarbanes-Oxley Guide for Finance and IT Professionals | Pedro Vicente | ||
30 | Sarbanes-Oxley IT Compliance Using Open Source Tools | Pedro Vicente | ||
31 | Agile & Iterative Development | Rafael Serina | ||
32 | Open Services Innovation | Ricardo Alqueidão (2014) | ||
33 | Business Model Generation | Ruben Pereira | ||
34 | Enterprise Governance of Information Technology | Ruben Pereira | ||
35 | Governance, Risk Management and Compliance | Ruben Pereira | ||
36 | Implementing Information Technology Governance | Ruben Pereira | ||
37 | IT Auditing XXXX | Ruben Pereira | ||
38 | Information Technology Risk Management | Sarah Vilarinho | ||
39 | The Essentials of Risk Managemrnt | Sarah Vilarinho | ||
40 | Implementing Metrics for IT Service Management | Soraia | ||
41 | Software Requirements 2nd Edition | Tiago Rosário | ||
42 | Strategic IT Management | Tiago Santos | ||
43 | The Four Steps to the Epiphany | Steven Gary Blank | Vera Moreira (2014) | |
44 | Benefits Management | John Ward | Vera Moreira (2014) | |
45 | Cost | A Practical Guide to Reducing IT Costs | ||
46 | ABC of ICT | |||
47 | Cost | Activity-Based Costing | ||
48 | Agile Adoption Patterns | Mike Cohn | ||
49 | Agile Product Management with Scrum | Roman Pichler | ||
50 | Behind the Cloud | |||
51 | Cost | Cost Management: A Strategic Emphasis | ||
52 | Cost | Driving Costs Down | ||
53 | Enterprise Integration | |||
54 | Foundations of IT Service Management Based on ITIL V3 | |||
55 | How to Measure Anything | |||
56 | Implementing IT Governance | |||
57 | Implementing ITIL (Steinberg) | |||
58 | Implementing the IT Balanced Scorecard | |||
59 | Cost | IT Financial Management | ||
60 | IT Governance based on COBIT (pocket book) | |||
61 | IT Portfolio Management Step-by-step | |||
62 | IT Project Portfolio Management | |||
63 | IT Service Management Global Best Practices | |||
64 | ITIL | ITIL v2 - Application Management | ||
65 | ITIL | ITIL v2 - Business Perspective | ||
66 | ITIL | ITIL v2 - Service Delivery | ||
67 | ITIL | ITIL v2 - Service Support | ||
68 | ITIL | ITIL v2 - Software Asset Management | ||
69 | ITIL | ITIL v3 - Continual Service Improvement (OGC) | ||
70 | ITIL | ITIL v3 - Service Operation (OGC) | ||
71 | ITIL | ITIL v3 - Service Strategy (OGC) | ||
72 | ITIL | ITIL v3 - Service Transition (OGC) | ||
73 | ITIL | ITIL V3 Suite - Continual Improvement (Van Haren) | ||
74 | ITIL | ITIL V3 Suite - Service Design (Van Haren) | ||
75 | ITIL | ITIL V3 Suite - Service Transition (Van Haren) | ||
76 | Lean Six Sigma Process Improvement | |||
77 | Open Innovation in the Financial Industries | |||
78 | Predictably Irrational | |||
79 | Project Manager | |||
80 | Social Network Analysis | |||
81 | Software Engineering Best Practices | |||
82 | Strategic Planning for Information Systems | John Ward | ||
83 | Succeeding with Agile | |||
84 | Super Crunchers | |||
85 | The Hidden Power of Social Networks | |||
86 | The People Capability Maturity Model | |||
87 | The Work System Method |