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S. NoOTP Mode of BookingDongle Mode of Booking
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1Pan CardPan Card
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2Aadhar CardAadhar Card
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3Non Registered EMAIL ID with IRCTCNon Registered EMAIL ID with IRCTC
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5Non Registered Mobile Number with IRCTC
Non Registered Mobile Number with IRCTC
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7IMEI Number (for APP Activation)System MAC Address
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IRCTC Costing - All Inclusive
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IRCTC ServicePrice to Distributor
Price to SMA (Self–On-Boarding & HO Sales).
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OTP Based-2399
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Dongle Based-3999
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Both OTP & Dongle-4599
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OTP Mode Activation – Existing SMAs.Cost to activate OTP based booking Mode (Both Web & App) for existing SMA is INR 590 (All-Inclusive)
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Important Facts about IRCTC OTP Booking Mode:
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1. SMA can opt for either OTP, Dongle or Both Modes to book IRCTC tickets
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2. Existing SMA are not required to opt for OTP based booking as it is not compulsory and can continue using Dongle until it expires
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3. IMEI Number (Mobile phone's fingerprint) is compulsory in order for SMA to activate IRCTC on App.
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4. Only 1 Mobile Handset per IRCTC Id can be used.
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5. OPT based Web services can be only used on 1 laptop/Desktop whose device id is captured and is shared with IRCTC.
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6. If mobile/device is changed, SMA has to inform Spice Money team to get his IMEI/Device ID updated, which will further be updated in IRCTC.
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Main 3 channels are being used to on-board a New SMA as IRCTC Agents. Details given below:
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1. Distributor – Distributor purchases IRCTC ids in advance by paying us an agreed amount and send us the request along with the mandatory documents (Either Directly or through sales) to our On-boarding team headed by Zagham. The process of collecting advance from Distributors have been automated in their Distributor Module Portal, thus reducing the time taken to actions such requests.
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2. SMA Self On-boarding (Online)– SMA can self-On-board through Spice Money portal by Home PageàSpice Tours & TravelsàTrain Ticket tile. An interim page will be shown to Adhikari which will display information about documents required for New IDs and an option to make payment directly from the portal.
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IRCTC ticket booking charges
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Payment Gateway ChargesCharges
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<2000- 0.75% & >=2000- 1%5.34
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Principal Agent Service ChargesRs.20 for non ac tickets & Rs.40 for AC tickets
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IRCTC Convenience Fee #Rs.17.70 for non ac tickets & Rs.35.40 for AC tickets
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IRCTC Ticket Booking Timing
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Tatkal AC10:30 AM to till as per seat availability or before chart preparation
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Tatkal Non AC & reserved tickets11:30 AM to till as per seat availability or before chart preparation
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Advance Reservatiion Period (ARP)S.No. Booking period where only Aadhaar verified users would be allowed Date of Effect
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1 08:10 hrs-12:00 hrs 29-12-2025
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2 08:10 hrs – 16:00 hrs 05-01-2026
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308:10 hrs -00:00 hrs 12-01-2026
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IRCTC ID & Dongle & OTP Renewal Charges
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YearIRCTC ID ChargesDongle ChargesOTP Charges
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1st YearRs.590NARs.590
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2nd YearRs.5902360Rs.590
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3rd YearRs.590NARs.590
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4th YearRs.5902360Rs.590
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IRCTC ID renewal does every year and dongle does renew in every 2 years.
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Dongle Renewal Process
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Need to guided maintain the renewal amount in the wallet.
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Dongle renewal TAT is 5 to7 working days and if the SMA says dongle not receive yet then complaint will be mark ( Dongle not receive ) and also share the Ncode team
number with SMA
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N-Code Team Helpline Numbers
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1- Avendra Singh - 8178666937
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2- Sanjeet Haldar - 8810206734
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3- Shristy Singh- 8920062149
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4- Jyoti Kumari- 8810654422
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5- Kajal Chauhan - 8920056551 (Only for Emergency Use)
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6- Praveen Kumar - 9354751051
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7- Sumit Kumar - 9310240270
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8- Khushboo Kumari- 8929054131
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9- Arti Kumari- 8929054132
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10- Geeta Kumari- 9310240216
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Ticket refund
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If the ticket is cancelled in WLInstant refund (Aftar train departure aplying OTP )
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Ticket cancelled from SMA end Instant refund (Aftar aplying refund )
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If the train is auto cancelled3 to 4 working days ( refund auto update in wallet )
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If the ticket is cancelled from CCrefund would be apply after 24 hrs
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extra renewal charge deduction refund TAT3 workig days
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declaration refund TAT15 to 20 days
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Renewal TATMinimum 2 hrs or maximum 24 working hrs
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Refund Procedure & cancellation charges
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Before 72 hours of Schedule departure of Train of CNF tickets
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Flat Rate According to Class
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1AC/ECCRs.240+GST Per Passenger
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2AC/FCRs.200+GST Per Passenger
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3AC/3E/CCRs.180+GST Per Passenger
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SLRs.120 Per Passenger
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2SRs.60 Per Passenger
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Within 72 hours to 24 hours of Schedule departure of Train
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25% of the fare subject to minimum flat rate
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Within 24 hours to 8 hours of Schedule departure of Train
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50% of the fare subject to minimum of the cancellation charges
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