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3 | added to LBL list | WINDOW 7.8 FINDINGS | NOTES | ||||||||||||||||||||||||||||||||||||
4 | X | WESTLab - J. Baker/M. Koszela | 1 | Running time issue - see computer spec's - glazing library for 20 options took 12 minutes, window library for 20 options took almost 20 minutes. Computer specs on the two machines that were tested are attached in the tab title Computer Specs | This issue was submitted to Robin; This issue could not be repeated on other computers and was not added to the LBNL list | ||||||||||||||||||||||||||||||||||
5 | Can't replicate | ||||||||||||||||||||||||||||||||||||||
6 | X | WESTLab - J. Campbell | 2 | When you run the update matrix and hit the cancel button, the File/Preferences/Optical Calcs/Use matrix method check boxes that was uncheck becomes checked.This happens on all our computers. | This issue was submitted to Robin, Robin added it to their issues list | ||||||||||||||||||||||||||||||||||
7 | Can't replicate | Issue 1400 | |||||||||||||||||||||||||||||||||||||
8 | X | WESTLab - J. Campbell | 3 | Can take a long time to update; compared to Jeff his several minutes, mine was 20+ minutes; especially obvious when I was updating to the current IGDB even if the W7.mdb file was current and just hit the button 2 x | This issue was submitted to Robin, This issue could not be repeated on other computers and was not added to the LBNL list | ||||||||||||||||||||||||||||||||||
9 | Issue 692 | ||||||||||||||||||||||||||||||||||||||
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11 | X | Veridis - J.M. Dussault | 4 | Ensure results don't change after recalculation or recalculation between list and detail views: | |||||||||||||||||||||||||||||||||||
12 | Can't replicate | Seems fine after recalc or between detailed/List view, but still replace results with question marks if Units and changed. See also Note 14 regarding Calc time issues experienced on one specific computer. | |||||||||||||||||||||||||||||||||||||
13 | Note 14: | We have experienced extremely long cacl time on one particular computer. | |||||||||||||||||||||||||||||||||||||
14 | That computer (relatively new computer) is running 7.4 in parallel and never experienced calc time issues like that. | ||||||||||||||||||||||||||||||||||||||
15 | Examples of calc running time | ||||||||||||||||||||||||||||||||||||||
16 | - about anywhere from 20 min to an hour run one line into the Window library | ||||||||||||||||||||||||||||||||||||||
17 | - Importing glazing was an hour or more | ||||||||||||||||||||||||||||||||||||||
18 | X | Quast - S. Wendt | 5 | Update CGDB from version 21.0 to 23.0 | |||||||||||||||||||||||||||||||||||
19 | Not a bug; workaround is to open the CGDB file with the latest version of WINDOW, then import the files | Received error message while using “import” to update shading library. Used the specific version for “all cgdb files” for W7.8.38. | |||||||||||||||||||||||||||||||||||||
20 | Need: Updated version for 7.8.38 upon release of software for NFRC use. | ||||||||||||||||||||||||||||||||||||||
21 | Reference: QCT-W7.8.38_T7.8.27-003_Issue Form.doc | ||||||||||||||||||||||||||||||||||||||
22 | X | Quast - S. Wendt | 6 | Calculated Values for SHGC/Tvis/Tdw-ISO displayed in list view. | |||||||||||||||||||||||||||||||||||
23 | Can't fix / not reliably reproducible | 0 and 1 numbers continue to display when going from detailed view to list view. Unknown exact instances as it happens randomly. When I noticed it is while making new IGs or viewing details in an IG. | |||||||||||||||||||||||||||||||||||||
24 | Reference: QCT-W7.8.38_T7.8.27-004_Issue Form.doc | ||||||||||||||||||||||||||||||||||||||
25 | X | Quast - S. Skoglund | 7 | Importing records from 7.4 to 7.8 requires the 7.4 to be opened in 7.8 before records can be imported | |||||||||||||||||||||||||||||||||||
26 | Workaround is to open the older file in the newer version | Issue 1384 | |||||||||||||||||||||||||||||||||||||
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51 | THERM 7.8 FINDINGS | ||||||||||||||||||||||||||||||||||||||
52 | X | Cannot reproduce | 1a | When running a venetian blind between the glass, I got a warning that the number of iterations reached its limit but values still calculated; however, the energy norm was > 10% and settled at 15%. some issues with Float Tolerance and Mesh Errors; when using calc manager the float tolerance error shows up for individual files during the run, clicking on the ok button will allow calc manager to move on to the next file. When all files are completed there are no messages in the log file for the files that had the Float Tolerance errors. | This issue was submitted to Robin, Robin added it to their issues list | ||||||||||||||||||||||||||||||||||
53 | X | 1b | |||||||||||||||||||||||||||||||||||||
54 | FIXED IN THERM 7.8.30 | Issue 1372-1377 | |||||||||||||||||||||||||||||||||||||
55 | X | WESTLab - J. Campbell | 2 | When you toggle through the materials of a therm file with the tab key, if you jump to the IGU it doesn't reset the material in the material bar without double clicking on the IGU; what you see in the materials bar is the last material hilighted instead | This issue was submitted to Robin, Robin added it to their issues list | ||||||||||||||||||||||||||||||||||
56 | FIXED IN THERM 7.8.30 | Issue 1371 | |||||||||||||||||||||||||||||||||||||
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58 | X | WESTLab - J. Baker | 3 | When running a parent Therm file in calc manager with child glass option files to be generatred there are a series of error messages that trigger responses and make the calc manager ineffective. | This issue was submitted to Robin. | ||||||||||||||||||||||||||||||||||
59 | FIXED IN THERM 7.8.30 | Issue 1372-1377 | |||||||||||||||||||||||||||||||||||||
60 | CALCULATION MANAGER | ||||||||||||||||||||||||||||||||||||||
61 | X | Veridis - J.M. Dussault | 4 | The "Attemped an unsupported operation" error was experienced in all projects | |||||||||||||||||||||||||||||||||||
62 | FIXED IN THERM 7.8.29 | Issue 1364 | After running at least one file through the Calc manager, adding other files afterward didn't create the same error. However, closing the calc manager or THERM, the same needed to be performed again not to experience the error for all files launched through calc manager | ||||||||||||||||||||||||||||||||||||
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64 | This error is probably the main obstacle we've experience moving orward with simulations | ||||||||||||||||||||||||||||||||||||||
65 | X | WESTLab - J. Baker | 4a | Therm file that is a parent file with 12 child files (glass options inside). If I run this file to generate and run the child files within Therm in runs the progress window appears and the files all run. If I try and run the same file in the Calc Manager I get 24 error messages that I have to respond to (two for each child file) once I respond it looks like the files have run in the log file and I have results in each of the child files. | This issue was submitted to Robin, Robin indicated a fix but hasn't tested | ||||||||||||||||||||||||||||||||||
66 | FIXED IN THERM 7.8.29 | Issue 1364 | |||||||||||||||||||||||||||||||||||||
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68 | X | Quast - S. Wendt | 4b | Running the calc manager returns a notice “attempted an unsupported operation”. User selects “ok” multiple times (about 6 times per glazing) and the notice goes away, but the notice returns multiple times during calculation. Therm appears to be calculating and files have results. | |||||||||||||||||||||||||||||||||||
69 | FIXED IN THERM 7.8.29 | Issue 1364 | |||||||||||||||||||||||||||||||||||||
70 | Reference: QCT-W7.8.38_T7.8.27-001_Issue Form.doc Therm Files as captured in word document above. Window7.8.38: 11957.01_W7.8.38.mdb | ||||||||||||||||||||||||||||||||||||||
71 | X | Quast - T. Grabowski | 4c | Running the calc manager returns pop up box: “attempted an unsupported operation”. User has to click on “ok” multiple times and the notice goes away, but it returns multiple times during the calc. Appears to be calc'ing files, but would be very tedious for projects with many glass options. Also had a "Progress" pop up window appear which did not allow any further work to be done until the calculations were complete. | |||||||||||||||||||||||||||||||||||
72 | FIXED IN THERM 7.8.29 | Issue 1364 | |||||||||||||||||||||||||||||||||||||
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93 | Calc Manager looking for .lib files | ||||||||||||||||||||||||||||||||||||||
94 | X | Quast - S. Wendt | 5 | Therm Files updated from 7.4 to 7.8. While using Calc Manager to create child files and calculate them, an "open file" window popped up looking for material.lib, gas.lib, bc.lib. Secondly an Error estimation notification started to re-occur. I closed the program through task manager. | |||||||||||||||||||||||||||||||||||
95 | Cannot reproduce | ||||||||||||||||||||||||||||||||||||||
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97 | Reference: QCT-W7.8.38_T7.8.27-008_Issue Form.doc | ||||||||||||||||||||||||||||||||||||||
98 | Calculations using Lightening Bolt for parent file to create child files. | ||||||||||||||||||||||||||||||||||||||
99 | X | Quast - S. Wendt | 6 | Calculations using Lightning Bolt causes progress screen to open and user cannot continue work. The “close” button does not work until all calculations complete. | |||||||||||||||||||||||||||||||||||
100 | TESTED IN THERM 7.8.32, did not see the problem | Issue 1402 | Reference: QCT-W7.8.38_T7.8.27-006_Issue Form.doc | ||||||||||||||||||||||||||||||||||||