EduOnAir2015 Chromebook Repair Form (Responses)
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TimestampNameChromebook or Item NumberType of IssuePlease enter the date the incident occuredWhat date and approximate time did the incident occurDescribe in detail the circumstances of the incidentDescribe the damage the unit sustainedAlternative incidentWhen was the last time you remember having the Chromebook?Describe in detail the circumstances of the incident (Lost or Stolen)Describe the issue and solutionIf you were issued a replacement Chromebook, please indicate your new numberPlease describe the issue and any other relevant information.If you have been issued a replacement Chromebook please indicate below it's numberPlease indicate the items that you have handed in.What items are missingPlease indicate any items you still need to hand in to the tech officeDefective ReasonStudent/StaffEmailPlease Indicate the type of paymentIf alternative or otherFurther actionUsernamePaidInsuranceNumberingMerged Doc ID - Incident ReportMerged Doc URL - Incident ReportLink to merged Doc - Incident ReportDocument Merge Status - Incident ReportFormula Copy Down Status
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9/19/2014 13:43:3514-0137Defective Device or MalfunctionWont charge14-0280Chromebook, CaseChargerNot neededNot needed20B3Q7SpwUoM8oRHowMGRLVTMyZXMDoc Created @ Wed Oct 15 2014 15:33:29 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:33:29 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:33:42 GMT-0400 (EDT)Master formula row. Do not sort.
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9/22/2014 15:25:0714-0408Broken Screen9/17, night timeI had my chromebook open on my couch and was grading papers. I leaned on the screen part of the chromebook (pretty lightly actually) and it made a snapping sound which resulted in the physical damage.Broken Screen14-0494Chromebook, ChargerChromebook, ChargerStaffNot neededy30B3Q7SpwUoM8oNEEyS3NxdlBhY2sDoc Created @ Wed Oct 15 2014 15:33:31 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:33:31 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:33:38 GMT-0400 (EDT)
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9/23/2014 8:24:4914-0297Broken Screen9/22/14left in backpackBroken ScreenChromebookStudentPaid0B3Q7SpwUoM8oMktEZW5aRVpRdE0Doc Created @ Wed Oct 15 2014 15:28:25 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:28:26 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:28:44 GMT-0400 (EDT)
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9/24/2014 11:33:3614-0146Broken Screen9/23/14The whole screen cracked. It was hit or punched when it was on the table when i left to go to do something.broken screenChromebookStudentPaid0B3Q7SpwUoM8oOTZWQm9vRDRkOWsDoc Created @ Wed Oct 15 2014 15:28:24 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:28:25 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:28:43 GMT-0400 (EDT)
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9/25/2014 11:34:3914-0103Broken Screen9/9/14screen was folded backwards by another student, trying to grap the computerbroken screenyesChromebook, Case, ChargerStudent0B3Q7SpwUoM8oU1hWVEF4Yi1odlUDoc Created @ Wed Oct 15 2014 15:29:12 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:12 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:21 GMT-0400 (EDT)
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9/26/2014 13:30:5114-0334Broken Screen9/5/14My brother hit it with his hand.broken skreen14-0243Chromebook, Case, ChargerStudent0B3Q7SpwUoM8oeE9hZ2hKMmlDWlUDoc Created @ Wed Oct 15 2014 15:28:50 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:28:50 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:28:55 GMT-0400 (EDT)
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9/29/2014 13:24:4514-0161Broken Screen9/29/14I was trying the scrape something that was stuck to the screen off and my hand wasn't behind it and it just cracked.broken screenChromebookStudentPaid0B3Q7SpwUoM8oVEcyX2pSZVBiSXMDoc Created @ Wed Oct 15 2014 15:29:01 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:01 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:06 GMT-0400 (EDT)
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10/9/2014 8:55:0714-0079Broken Screen10/9/2014Has a small crack when recieved the device, (but did not notice it right away). on 10/9/2014 the crack spread across the screen.cracked screen.The fee will be a hardship and request an alternative consequenceChromebook, Case, ChargerStudentWaved0B3Q7SpwUoM8oNnFCeHgtaTBJOTQDoc Created @ Wed Oct 15 2014 15:33:47 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:33:47 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:33:53 GMT-0400 (EDT)
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10/10/2014 10:06:0514-0001Broken Screen9/26/14Someone stepped on it.Broken screen Student0B3Q7SpwUoM8oZUtQZTZYQXJQdFEDoc Created @ Wed Oct 15 2014 15:29:22 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:22 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:28 GMT-0400 (EDT)
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10/10/2014 14:41:4014-0242Broken Screen10/10/14Not sure what happened, it was broken when I work up.Broken ScreenThe fee will be a hardship and request an alternative consequenceChromebookStudent0B3Q7SpwUoM8oMlhFeHFIRFRUTlEDoc Created @ Wed Oct 15 2014 15:29:26 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:26 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:32 GMT-0400 (EDT)
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10/13/2014 10:37:1414-0131Physical Damage10/11/2014the bag with the chrome book fell a foot or two and it crushed a kick start mountain dew can and it broke open and i didnt fing out untill later when i picked it up the bag was wet and i found the laptops soaked in it and i went home dried the laptops and both the chrome book and my friends laptop were screwed and not working the screens were damaged and didnt turn back on for the lightswater damage for the screen and no physical damageCaseCaseStudent0B3Q7SpwUoM8oano1Zmdrd2JTenMDoc Created @ Wed Oct 15 2014 15:29:33 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:34 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:41 GMT-0400 (EDT)
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10/14/2014 12:24:0414-0053Broken Screen10/14/2014 9:30 amThe top of the screen in the corner was black and there was colored lines going down the side of the computer.It was cracked a little in top cornerStudent0B3Q7SpwUoM8oWFd2aXF6UzhWOE0Doc Created @ Wed Oct 15 2014 15:29:41 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:42 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:55 GMT-0400 (EDT)
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10/14/2014 13:03:3414-0153Broken Screen10/14/14Two students were closing the cover of Thomas' chromebook and one's hand got in the way and the screen was damaged. Jason Rasco was consulted and payment for the damages should be charged to the two students who were fooling around with it. Those students are: Hunter Brace-Dragon and Kyle Hendee. Broken ScreenThe fee will be a hardship and request an alternative consequenceStudent0B3Q7SpwUoM8oa1RCYTFXSXlKTU0Doc Created @ Wed Oct 15 2014 15:29:51 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:29:51 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:29:58 GMT-0400 (EDT)
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10/15/2014 12:47:3614-0301Broken ScreenOctober 15, 2014It was in my bag and i have no idea what happened to it.the screens is crackedChromebookStudent0B3Q7SpwUoM8oQjdIa3BOR3lPQVUDoc Created @ Wed Oct 15 2014 15:30:10 GMT-0400 (EDT); Doc Merged @ Wed Oct 15 2014 15:30:11 GMT-0400 (EDT); Email Sent @ Wed Oct 15 2014 15:30:16 GMT-0400 (EDT)
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10/20/2014 10:51:2614-0391Physical Damage10/16/2014Water got spilled on the keyboard, and then the keys slowly stopped working.Water damage, several keys "b" have stopped working.to be assignedChromebook, Case, ChargerStudent0B3Q7SpwUoM8obmdSd1NhVEJhMGMDoc Created @ Mon Oct 20 2014 11:10:26 GMT-0400 (EDT); Doc Merged @ Mon Oct 20 2014 11:10:26 GMT-0400 (EDT); Email Sent @ Mon Oct 20 2014 11:10:32 GMT-0400 (EDT)
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10/20/2014 12:42:1414-0210Physical Damage10/17/2014Tripped and fell into a puddle on the side of the roadWater damage, No Graphics while on.will issue a replacement after paymentChromebook, Case, ChargerStudent0B3Q7SpwUoM8oTFZmQWkzWGsyRzADoc Created @ Mon Oct 20 2014 12:49:07 GMT-0400 (EDT); Doc Merged @ Mon Oct 20 2014 12:49:08 GMT-0400 (EDT); Email Sent @ Mon Oct 20 2014 12:49:19 GMT-0400 (EDT)
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10/21/2014 8:31:0914-0284Broken Screen10/20/14 10:30I was doing a research paper and i had the chromebook on the edge of the table and than i went to the bathroom and i heared it fall and saw it face down on the kitchen floor and picked it up and the screen was broke.Broken screenStudent0B3Q7SpwUoM8oc0ZEOTNRUEVyaHMDoc Created @ Tue Oct 21 2014 08:31:23 GMT-0400 (EDT); Doc Merged @ Tue Oct 21 2014 08:31:24 GMT-0400 (EDT); Email Sent @ Tue Oct 21 2014 08:31:30 GMT-0400 (EDT)
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10/21/2014 13:44:5114-0364Defective Device or MalfunctionCan be faintly seen, Does not work even with reset.ChromebookScreen is badStudent0B3Q7SpwUoM8ocW01MmY4YnlqXzADoc Created @ Tue Oct 28 2014 08:51:25 GMT-0400 (EDT); Doc Merged @ Tue Oct 28 2014 08:51:26 GMT-0400 (EDT); Email Sent @ Tue Oct 28 2014 08:51:32 GMT-0400 (EDT)
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10/24/2014 9:06:1414-0202Defective Device or MalfunctionChromebook not providing mouse as the trackpad is not being recognized as an input deviceChromebook, CaseChargerTouchpad not recognizedStudent0B3Q7SpwUoM8oaGtLSjVQeDJselkDoc Created @ Tue Oct 28 2014 08:51:28 GMT-0400 (EDT); Doc Merged @ Tue Oct 28 2014 08:51:29 GMT-0400 (EDT); Email Sent @ Tue Oct 28 2014 08:51:35 GMT-0400 (EDT)
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10/24/2014 9:59:5214-0238Broken Screen10/24/14A friend was messing around with the screen and cracked with vertically with his handsTwo vertical cracks from top to bottom of the screenI request a review by the administrationChromebookCase, ChargerStudent0B3Q7SpwUoM8oWjlPbFZ0X29OeUEDoc Created @ Tue Oct 28 2014 08:51:38 GMT-0400 (EDT); Doc Merged @ Tue Oct 28 2014 08:51:38 GMT-0400 (EDT); Email Sent @ Tue Oct 28 2014 08:51:46 GMT-0400 (EDT)
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10/27/2014 14:22:2914-0245Broken Screen10-27-14 about 2:00Half my screen just turns white and i dont know why.screen damageChromebook, Case, ChargerStudent0B3Q7SpwUoM8oWEZRN00xUFRxelEDoc Created @ Tue Oct 28 2014 08:51:42 GMT-0400 (EDT); Doc Merged @ Tue Oct 28 2014 08:51:42 GMT-0400 (EDT); Email Sent @ Tue Oct 28 2014 08:51:54 GMT-0400 (EDT)
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10/28/2014 11:37:4914-0192Powers on, screen flashes on and offOpened the chromebook during class, the screen was black. Turned it off and charged it, and the next time I turned it on it showed the chromebook startup screen, then it would flash between that and the startup. It stopped on a black screen that I could type on.ChromebookCase, ChargerStudent0B3Q7SpwUoM8ocmNJTHB1Yk0yTDQDoc Created @ Tue Oct 28 2014 11:38:04 GMT-0400 (EDT); Doc Merged @ Tue Oct 28 2014 11:38:04 GMT-0400 (EDT); Email Sent @ Tue Oct 28 2014 11:38:10 GMT-0400 (EDT)
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10/29/2014 12:28:5514-0246Broken ScreenOctober 28I was in my room in the morning and I dropped my ChromebookThe screen is completey damagedChromebook, CaseChargerStudent0B3Q7SpwUoM8oM3VBa2YxUGt5b0UDoc Created @ Wed Oct 29 2014 12:29:08 GMT-0400 (EDT); Doc Merged @ Wed Oct 29 2014 12:29:10 GMT-0400 (EDT); Email Sent @ Wed Oct 29 2014 12:29:16 GMT-0400 (EDT)
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10/31/2014 10:05:2814-0148Broken Screen10/31/14 9:50i opened up chromebook and screen was brokehalf the screen is whiteChromebookCase, ChargerStudent0B3Q7SpwUoM8oS3piNkpLOW1hQXMDoc Created @ Fri Oct 31 2014 10:05:43 GMT-0400 (EDT); Doc Merged @ Fri Oct 31 2014 10:05:44 GMT-0400 (EDT); Email Sent @ Fri Oct 31 2014 10:05:49 GMT-0400 (EDT)
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11/5/2014 9:57:1414-0265Water Damage10/20/2014left outside and got rained onChromebook left outside near field during a game, damaged when it began to rainChromebook, ChargerCaseStudent0B3Q7SpwUoM8oS3lxd1RRMXRMS0UDoc Created @ Wed Nov 05 2014 09:57:28 GMT-0500 (EST); Doc Merged @ Wed Nov 05 2014 09:57:29 GMT-0500 (EST); Email Sent @ Wed Nov 05 2014 09:57:35 GMT-0500 (EST)
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11/7/2014 11:36:1014-0373Broken Screen11/7/2014Fell backwards up the stairs with chromebook in backpackScreen broken thoroughlyChromebookCase, ChargerStudent0B3Q7SpwUoM8oYzl2bTRQdG12YlkDoc Created @ Fri Nov 07 2014 11:36:23 GMT-0500 (EST); Doc Merged @ Fri Nov 07 2014 11:36:24 GMT-0500 (EST); Email Sent @ Fri Nov 07 2014 11:36:32 GMT-0500 (EST)
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11/7/2014 13:04:0614-0204Broken Screen11/7/2014Stepped onScreen broken, radiating from single pressure pointChromebookCase, ChargerStudent0B3Q7SpwUoM8oWXhYd0VGLVplWlkDoc Created @ Thu Feb 26 2015 13:12:34 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:12:35 GMT-0500 (EST); Bad Email () ; Email Sent @ Thu Feb 26 2015 13:12:40 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,ctrapeni@arsu.org)
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11/14/2014 14:21:0314-0133A few keyboard keys do not function (4, 5, -)Keys 4, 5 and - do not register any response in a text fieldChromebookCase, ChargerStudent0B3Q7SpwUoM8oUXFoeUJtWDY0aVkDoc Created @ Thu Feb 26 2015 13:12:46 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:12:46 GMT-0500 (EST); Bad Email () ; Email Sent @ Thu Feb 26 2015 13:12:52 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,ctrapeni@arsu.org)
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11/17/2014 13:23:5014-0223Broken Screen11/17/14David Lafleche hit while David Russle was closing it. Broken screen, and case poped out. ChromebookStudent0B3Q7SpwUoM8oLTJRRjBQak8wVUEDoc Created @ Mon Nov 17 2014 13:24:04 GMT-0500 (EST); Doc Merged @ Mon Nov 17 2014 13:24:05 GMT-0500 (EST); Email Sent @ Mon Nov 17 2014 13:24:12 GMT-0500 (EST)
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11/18/2014 11:53:5114-0330Broken Screen11/18/2014I pushed back the screen and the computer made a crack noise. On an earlier occasion it was dropped on to concrete.Broken screenChromebookCase, ChargerStudent0B3Q7SpwUoM8oVmpxdVRHaXVFVW8Doc Created @ Tue Nov 18 2014 11:54:08 GMT-0500 (EST); Doc Merged @ Tue Nov 18 2014 11:54:09 GMT-0500 (EST); Email Sent @ Tue Nov 18 2014 11:54:15 GMT-0500 (EST)
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11/18/2014 13:56:3014-0270Broken Screen11/18/2014I set my Chromebook on the table and the screen went white.The screen went white.ChromebookStudent0B3Q7SpwUoM8obmJYc3gzVU90Z0UDoc Created @ Tue Nov 18 2014 13:56:43 GMT-0500 (EST); Doc Merged @ Tue Nov 18 2014 13:56:44 GMT-0500 (EST); Email Sent @ Tue Nov 18 2014 13:56:49 GMT-0500 (EST)
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11/19/2014 9:06:0314-0399Broken Screen11/19/2014I went and touched the corner of the screen around the laptop top to tilt it back, and when I did this, I heard a crack and the screen broke.The top left corner of the screen is damaged and and I can't see anything in that area. The rest of the screen is fine.ChromebookCase, ChargerStudent0B3Q7SpwUoM8obTBaemZtWDdxNFEDoc Created @ Wed Nov 19 2014 09:06:16 GMT-0500 (EST); Doc Merged @ Wed Nov 19 2014 09:06:16 GMT-0500 (EST); Email Sent @ Wed Nov 19 2014 09:06:26 GMT-0500 (EST)
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11/19/2014 14:22:2514-0333Replacement chargerHousefire put student in a predicament, so we provided a replacement charger.Student0B3Q7SpwUoM8oTG9OWHNMT2JLUzQDoc Created @ Wed Nov 19 2014 14:22:40 GMT-0500 (EST); Doc Merged @ Wed Nov 19 2014 14:22:41 GMT-0500 (EST); Email Sent @ Wed Nov 19 2014 14:22:48 GMT-0500 (EST)
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11/24/2014 9:20:1214-0241Broken Screen11/24/2014i came home from my dads house and put my crome book into my bag to come to school and when i got to school i opend my crome book and it was broke.teh chrome books screen is all glitchy and black.ChromebookCase, ChargerStudent0B3Q7SpwUoM8oRDNuUEtyd1dwcUUDoc Created @ Mon Nov 24 2014 09:20:34 GMT-0500 (EST); Doc Merged @ Mon Nov 24 2014 09:20:35 GMT-0500 (EST); Email Sent @ Mon Nov 24 2014 09:20:40 GMT-0500 (EST)
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11/24/2014 14:12:3714-0186Lost or Stolen
11/24/14 between 2nd & 3rd
Left at locker #2107 (by Rubi's and Bruce's room )
Chromebook, Case, Charger
Student
0B3Q7SpwUoM8ocTRCY0x5c1NlYjg
Doc Created @ Mon Nov 24 2014 14:12:52 GMT-0500 (EST); Doc Merged @ Mon Nov 24 2014 14:12:53 GMT-0500 (EST); Email Sent @ Mon Nov 24 2014 14:13:00 GMT-0500 (EST)
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12/2/2014 9:24:37UnknownLost or Stolen8:30 AM/Period 1 Gym ClassDylan Brown had gym class. By the next period, he realized it was missing. Could not find it. Robin Sheldrick came to IT office to report it missing on behalf of the student. She is checking with Anne Grenier to see if it was turned in to her, as it was not brought to the IT office.

Search Pending....
ChromebookStudent0B3Q7SpwUoM8oNkFSNDFGcXJfQUUDoc Created @ Tue Dec 02 2014 09:24:44 GMT-0500 (EST); Doc Merged @ Tue Dec 02 2014 09:24:45 GMT-0500 (EST); Email Sent @ Tue Dec 02 2014 09:24:51 GMT-0500 (EST)
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12/3/2014 8:16:1814-0268Broken Screen12/3/2014Had the chromebook in my lap while sitting in my recliner and my 2 saintbernards were playing and one of them nocked it out of my lap and it hit the ground and the screen brokeBroken screenChromebook, Case, ChargerStudent0B3Q7SpwUoM8odmtUc2hwX1BrcGcDoc Created @ Wed Dec 03 2014 08:16:30 GMT-0500 (EST); Doc Merged @ Wed Dec 03 2014 08:16:31 GMT-0500 (EST); Email Sent @ Wed Dec 03 2014 08:16:36 GMT-0500 (EST)
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12/18/2014 9:29:5014-0309Broken Screen12 18 14dropped itscreanChromebook, Case, ChargerStudent0B3Q7SpwUoM8oNDdiQnZKNmFFQ3MDoc Created @ Thu Dec 18 2014 09:30:01 GMT-0500 (EST); Doc Merged @ Thu Dec 18 2014 09:30:03 GMT-0500 (EST); Email Sent @ Thu Dec 18 2014 09:30:08 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)
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12/18/2014 12:34:2614-0306Broken Screen12/18/14Drink spilled in bag, most of which got into top half of chromebook, affecting the screen.Screen not physically broken, but after checking it against replacement ones, isolated the screen as being the malfunction itself. After putting in replacement screen, everything else still appeared to function properly, so an insurance claim isn't necessary for the time being.

- Conor
Chromebook, CaseStudent0B3Q7SpwUoM8oeHJ5QWotdmJIZk0Doc Created @ Thu Dec 18 2014 12:34:38 GMT-0500 (EST); Doc Merged @ Thu Dec 18 2014 12:34:39 GMT-0500 (EST); Email Sent @ Thu Dec 18 2014 12:34:45 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)
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1/5/2015 10:54:0314-0368Broken Screen12/31/14Closed screen, with someones hand still on the keyboard. Broken ScreenChromebookStudent0B3Q7SpwUoM8oY21FYW9hUlZfOUUDoc Created @ Mon Jan 05 2015 10:54:25 GMT-0500 (EST); Doc Merged @ Mon Jan 05 2015 10:54:27 GMT-0500 (EST); Email Sent @ Mon Jan 05 2015 10:54:33 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)
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1/7/2015 9:08:1114-0336Broken Screen1/7/2015Dropped chromebook, mildly breaking screen in process.Screen split somewhat down middle.ChromebookCase, ChargerStudent0B3Q7SpwUoM8oZUhON1lfdTJ4S3cDoc Created @ Wed Jan 07 2015 09:08:22 GMT-0500 (EST); Doc Merged @ Wed Jan 07 2015 09:08:23 GMT-0500 (EST); Email Sent @ Wed Jan 07 2015 09:08:28 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)
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1/8/2015 11:46:1214-0147Defective Device or MalfunctionThe touchpad barely registers movement/clicks/gestures14-0475Chromebook, Case, ChargerTouchpad non-responsiveStudent0B3Q7SpwUoM8oV09MMW5iNE5lYW8Doc Created @ Thu Jan 08 2015 11:46:22 GMT-0500 (EST); Doc Merged @ Thu Jan 08 2015 11:46:23 GMT-0500 (EST); Email Sent @ Thu Jan 08 2015 11:46:29 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)
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1/9/2015 10:05:5514-0346Lost case and chargerDarin lost his case and charger Student0B3Q7SpwUoM8oMkU0S0tQSGpnQjgDoc Created @ Fri Jan 09 2015 10:06:05 GMT-0500 (EST); Doc Merged @ Fri Jan 09 2015 10:06:06 GMT-0500 (EST); Email Sent @ Fri Jan 09 2015 10:06:13 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:22:59 GMT-0500 (EST)
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1/12/2015 13:43:3214-0130Replacement chargerHis charger was destroyed in a housefire. He was given a replacement with no charge.ChargerStudent450B3Q7SpwUoM8oem9BYzFlM21PUGsDoc Created @ Mon Jan 12 2015 13:43:43 GMT-0500 (EST); Doc Merged @ Mon Jan 12 2015 13:43:43 GMT-0500 (EST); Email Sent @ Mon Jan 12 2015 13:43:49 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:22:59 GMT-0500 (EST)
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1/15/2015 15:43:3914-0224charger plug broken need new onethe plug that goes into chrome book was bent , but now will not work at all460B3Q7SpwUoM8ob25GX2tFLUF3YUUDoc Created @ Thu Jan 15 2015 15:43:48 GMT-0500 (EST); Doc Merged @ Thu Jan 15 2015 15:43:48 GMT-0500 (EST); Email Sent @ Thu Jan 15 2015 15:43:54 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:00 GMT-0500 (EST)
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1/23/2015 10:27:3914-0398OS verification/recovery corruptedCrashed upon sign-in, all subsequent recovery attempts looped back around to the Chrome OS is missing/damaged etc. page.14-0357Chromebook, ChargerCaseStudent470B3Q7SpwUoM8oajBtMS1QRlhOLWsDoc Created @ Fri Jan 23 2015 10:27:51 GMT-0500 (EST); Doc Merged @ Fri Jan 23 2015 10:27:52 GMT-0500 (EST); Email Sent @ Fri Jan 23 2015 10:28:01 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jayra.polanco@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:00 GMT-0500 (EST)
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1/28/2015 8:18:4114-0327Broken Screen1/28/15Holding chromebook partially by screen, pressure indentation eventually caused crack.Cracked/broken screenChromebookStaff480B3Q7SpwUoM8oNzJvN3ZnVEgzRm8Doc Created @ Thu Feb 26 2015 13:13:12 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:13:13 GMT-0500 (EST); Email Sent @ Thu Feb 26 2015 13:13:18 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,kfallone@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:01 GMT-0500 (EST)
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2/3/2015 14:43:2714-0475Defective Device or MalfunctionI first figured it was the backlight not activating, but it's another one where wipe boot and first boot work fine, but any subsequent boots do not activate the screen. - Conor14-0468Chromebook, Case, ChargerScreen not turning on.Student490B3Q7SpwUoM8oZkR5Vmt2OFVkRmsDoc Created @ Tue Feb 03 2015 14:43:39 GMT-0500 (EST); Doc Merged @ Tue Feb 03 2015 14:43:40 GMT-0500 (EST); Email Sent @ Tue Feb 03 2015 14:43:44 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,maskinley.tomasi@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:01 GMT-0500 (EST)
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2/3/2015 14:47:33 (Resent 3/9/2015)14-0385Broken Screen2/3/2015Sat on top half of screen, pressure break.Pressure shatter across top and bottom.ChromebookCase, ChargerStudent500B3Q7SpwUoM8oV1JkRG5zNlFFeW8Doc Created @ Mon Mar 09 2015 11:08:51 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 11:08:52 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 11:08:57 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,michael.doner@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:02 GMT-0500 (EST)
51
2/4/2015 14:28:4014-0468Defective Device or MalfunctionTap to click and navigation works but pushing the pad down to actuate the button physically only responds if pressed down very hard.14-0461Chromebook, Case, ChargerTouchpad non-responsiveStudent510B3Q7SpwUoM8obTBucVZTOGVaWFEDoc Created @ Wed Feb 04 2015 14:28:53 GMT-0500 (EST); Doc Merged @ Wed Feb 04 2015 14:28:54 GMT-0500 (EST); Email Sent @ Wed Feb 04 2015 14:29:34 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,mackinley.tomasi@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:03 GMT-0500 (EST)
52
2/6/2015 14:08:1814-0114Broken Screen2/6/2015Placed backpack on top of chromebook case, screen has small pressure break in top rightSmall pressure break top right of screenChromebook, CaseChargerStudent520B3Q7SpwUoM8oRVM4UnpYU2FsbzQDoc Created @ Fri Feb 06 2015 14:08:30 GMT-0500 (EST); Doc Merged @ Fri Feb 06 2015 14:08:30 GMT-0500 (EST); Email Sent @ Fri Feb 06 2015 14:08:37 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,nick.jones@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Feb 11 2015 09:23:03 GMT-0500 (EST)
53
2/13/2015 9:48:5314-0467Defective Device or MalfunctionWipe boot/first boot works, all subsequent boots produce no video signal/backlightChromebookStaff$0 WarrentyWaiting for warranty repair.550B3Q7SpwUoM8oY0R4Q3B5RG5oUVEDoc Created @ Fri Feb 13 2015 09:49:07 GMT-0500 (EST); Doc Merged @ Fri Feb 13 2015 09:49:08 GMT-0500 (EST); Email Sent @ Fri Feb 13 2015 09:49:15 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,ctrapeni@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 13 2015 09:49:00 GMT-0500 (EST)
54
2/23/2015 8:15:2214-0384Broken Screen2/23/15Dog stepped on screenScreen broken on pressure point, cracks radiating from there.Chromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)560B3Q7SpwUoM8oZm5uQlZwYXF6R2cDoc Created @ Mon Feb 23 2015 08:15:31 GMT-0500 (EST); Doc Merged @ Mon Feb 23 2015 08:15:32 GMT-0500 (EST); Email Sent @ Mon Feb 23 2015 08:15:36 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,charity.kingsbury@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Feb 23 2015 08:15:27 GMT-0500 (EST)
55
2/23/2015 10:02:3414-0236Defective Device or MalfunctionChromebook will not charge, tried multiple different chargers14-0398Chromebook, Case, ChargerStudent$0 Warrenty570B3Q7SpwUoM8oTUhzVUE5NTRWck0Doc Created @ Mon Feb 23 2015 10:02:56 GMT-0500 (EST); Doc Merged @ Mon Feb 23 2015 10:02:57 GMT-0500 (EST); Email Sent @ Mon Feb 23 2015 10:03:02 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,hayley.dickinson@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Feb 23 2015 10:02:45 GMT-0500 (EST)
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2/23/2015 14:03:1814-0202Broken Screen2/23/15Knocked out of hand/fell.Screen broken, possibly more damage.Chromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)580B3Q7SpwUoM8oYmpSUmNPd3gxUWcDoc Created @ Mon Feb 23 2015 14:03:33 GMT-0500 (EST); Doc Merged @ Mon Feb 23 2015 14:03:35 GMT-0500 (EST); Email Sent @ Mon Feb 23 2015 14:03:46 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,dylon.morrill@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Feb 23 2015 14:03:24 GMT-0500 (EST)
57
2/25/2015 13:46:4814-0232Defective Device or MalfunctionTrackpad physical click not functioning at all, does not budge, other trackpad features work fine however.14-0464Chromebook, Case, ChargerStudent$0 Warrenty590B3Q7SpwUoM8oQ200SWxsaTN4NDADoc Created @ Thu Feb 26 2015 13:13:24 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:13:25 GMT-0500 (EST); Email Sent @ Thu Feb 26 2015 13:13:32 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,alexis.vanguilder@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 27 2015 10:49:48 GMT-0500 (EST)
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2/26/2015 8:25:0314-0476Defective Device or MalfunctionWipe boot/first boot work, all subsequent boots give no video signal14-0466Chromebook, Case, ChargerStudent$0 Warrenty600B3Q7SpwUoM8obGp4OThmT1dzNUkDoc Created @ Thu Feb 26 2015 13:13:36 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:13:37 GMT-0500 (EST); Email Sent @ Thu Feb 26 2015 13:13:43 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,patience.ganes@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 27 2015 10:49:49 GMT-0500 (EST)
59
2/26/2015 9:45:1014-0418Defective Device or MalfunctionNo power/battery, no chargers generate any charge14-0373Chromebook, Case, ChargerStaff$0 Warrenty610B3Q7SpwUoM8oQjZtaWlWbzBZLTQDoc Created @ Thu Feb 26 2015 13:13:50 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:13:51 GMT-0500 (EST); Email Sent @ Thu Feb 26 2015 13:13:57 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,dburrows@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 27 2015 10:49:49 GMT-0500 (EST)
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2/26/2015 12:26:0714-0354Broken Screen2/26/15Came in saying his friend broke, sent here by Jason. If he approves, the chromebook will be returned fixed with no charge.Broken/shattered screen, standard fare.ChromebookCase, ChargerStudent$25 In-house repair fee (screen breakage)620B3Q7SpwUoM8ocnZTUk9vOTB1VlEDoc Created @ Thu Feb 26 2015 13:14:02 GMT-0500 (EST); Doc Merged @ Thu Feb 26 2015 13:14:02 GMT-0500 (EST); Email Sent @ Thu Feb 26 2015 13:14:09 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,kyle.hendee@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 27 2015 10:49:50 GMT-0500 (EST)
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2/27/2015 10:49:4114-0370Broken Screen2/27/15Relative was jumping on his bed, he forgot chromebook was there, screen contacted corner.Single point break, cracks/splinters radiating from there.ChromebookCase, ChargerStudent$25 In-house repair fee (screen breakage)630B3Q7SpwUoM8oZlhjTW5fVTZyRjADoc Created @ Mon Mar 09 2015 08:58:23 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 08:58:23 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 08:58:30 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,shawn.rogers@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Feb 27 2015 10:49:51 GMT-0500 (EST)
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3/2/2015 9:16:3414-0083Physical Damage3/2/2015Amp set on ChargerChargerStudent$15 Replacement power adapterPaid640B3Q7SpwUoM8oUUZsTUZWN0xhN28Doc Created @ Mon Mar 02 2015 09:16:49 GMT-0500 (EST); Doc Merged @ Mon Mar 02 2015 09:16:49 GMT-0500 (EST); Email Sent @ Mon Mar 02 2015 09:16:55 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jacob.wilcox@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 02 2015 09:16:41 GMT-0500 (EST)
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3/3/2015 9:15:0914-0473Replacement chargerProvided replacement chargerStaffStaff650B3Q7SpwUoM8oenV2enBBazlETG8Doc Created @ Tue Mar 03 2015 09:15:27 GMT-0500 (EST); Doc Merged @ Tue Mar 03 2015 09:15:28 GMT-0500 (EST); Email Sent @ Tue Mar 03 2015 09:15:43 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jadams@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Tue Mar 03 2015 09:15:17 GMT-0500 (EST)
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3/5/2015 9:38:39 (resent 3/9/2015)14-0263Broken Screen3/5/2015Broken screenBroken screenChromebookCase, ChargerStudent$25 In-house repair fee (screen breakage)640B3Q7SpwUoM8oU1BYaEc0b0ZXWEUDoc Created @ Mon Mar 09 2015 10:37:01 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 10:37:02 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 10:37:07 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,drew.eddy@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Thu Mar 05 2015 09:38:46 GMT-0500 (EST)
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3/6/2015 10:52:2914-0286Broken Screen3/6/2015Fell out of hand, hit groundScreen broken, mild cosmetic damage to bottom right plastic of case.ChromebookCase, ChargerStudent$25 In-house repair fee (screen breakage)Given Spare 1-04 temporarily650B3Q7SpwUoM8oVlByMEQ0bXRJb3MDoc Created @ Fri Mar 06 2015 10:52:40 GMT-0500 (EST); Doc Merged @ Fri Mar 06 2015 10:52:41 GMT-0500 (EST); Email Sent @ Fri Mar 06 2015 10:52:48 GMT-0500 (EST)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jacob.turner@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Mar 06 2015 10:52:35 GMT-0500 (EST)
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3/9/2015 10:54:3214-0204Broken Screen11/7/2014Stepped onScreen broken, radiating from single pressure pointChromebookStudent$25 In-house repair fee (screen breakage)660B3Q7SpwUoM8od3I4WnMwbnJvQmcDoc Created @ Mon Mar 09 2015 10:54:45 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 10:54:46 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 10:54:57 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,caleb.hall@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 09 2015 10:54:37 GMT-0400 (EDT)
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3/9/2015 10:59:5414-0148Broken Screen10/31/14 9:50i opened up chromebook and screen was brokehalf the screen is whiteChromebookStudent$25 In-house repair fee (screen breakage)670B3Q7SpwUoM8oMWt1VzVFRVFOb1EDoc Created @ Mon Mar 09 2015 11:00:03 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 11:00:04 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 11:00:10 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,Dylan.Fowler@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 09 2015 10:59:57 GMT-0400 (EDT)
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3/9/2015 11:56:4414-0309Broken Screen12/18/14dropped itscreen brokeChromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)680B3Q7SpwUoM8oWkIxV3BTVWFiN1kDoc Created @ Mon Mar 09 2015 11:56:56 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 11:56:57 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 11:57:05 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,heath.desabrais@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 09 2015 11:56:48 GMT-0400 (EDT)
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3/9/2015 12:17:5414-0245Broken Screen10-27-14 about 2:00Half my screen just turns white and i dont know why.screen damageChromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)690B3Q7SpwUoM8oaUFvR3dYOEZBLVEDoc Created @ Mon Mar 09 2015 12:18:05 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 12:18:07 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 12:18:12 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,zachary.murray@arsu.org,vtvipermom@gmail.com,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 09 2015 12:17:59 GMT-0400 (EDT)
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3/9/2015 12:42:4114-0053Broken Screen10/14/2014 9:30 amThe top of the screen in the corner was black and there was colored lines going down the side of the computer.It was cracked a little in top cornerChromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)700B3Q7SpwUoM8ock9rdVBZaU1tU3MDoc Created @ Mon Mar 09 2015 12:42:52 GMT-0400 (EDT); Doc Merged @ Mon Mar 09 2015 12:42:53 GMT-0400 (EDT); Email Sent @ Mon Mar 09 2015 12:42:59 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,alexandria.hall@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 09 2015 12:42:46 GMT-0400 (EDT)
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3/12/2015 12:14:3214-0137Lost or Stolen3/10/15He left it on the stone central seating area in the lobby and when he went back it wasn't there.Chromebook, Case, ChargerStudentAttempting to locate, determine payment afterward710BwRyUAEORDSjb2xuR0FXRHBiLU0Doc Created @ Wed Mar 18 2015 09:44:46 GMT-0400 (EDT); Doc Merged @ Wed Mar 18 2015 09:44:47 GMT-0400 (EDT); Email Sent @ Wed Mar 18 2015 09:44:54 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jamie.brown@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Tue Mar 17 2015 08:01:33 GMT-0400 (EDT)
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3/17/2015 8:01:2814-0013Replacement Bag, Power Adapter, or ChromebookStudent$15 Replacement power adapterGave him replacement charger, received payment720B3Q7SpwUoM8oVnYzLU9RY2JtNm8Doc Created @ Tue Mar 17 2015 08:01:37 GMT-0400 (EDT); Doc Merged @ Tue Mar 17 2015 08:01:38 GMT-0400 (EDT); Email Sent @ Tue Mar 17 2015 08:01:43 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,glenn.hurlbut@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Tue Mar 17 2015 08:01:33 GMT-0400 (EDT)
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3/18/2015 9:30:3514-0382Replacement Bag, Power Adapter, or ChromebookStudent$15 Replacement power adapterReplacement charger given, payment not received730BwRyUAEORDSjZ3RzVGJPUWY4R1kDoc Created @ Wed Mar 18 2015 09:45:03 GMT-0400 (EDT); Doc Merged @ Wed Mar 18 2015 09:45:04 GMT-0400 (EDT); Email Sent @ Wed Mar 18 2015 09:45:09 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,mikayla.beebe@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Mar 18 2015 09:30:46 GMT-0400 (EDT)
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3/20/2015 8:02:3514-0266Replacement Bag, Power Adapter, or ChromebookStudent$15 Replacement power adapterGave replacement charger, have not received payment740B3Q7SpwUoM8oOHlFdi11OVNGVkkDoc Created @ Fri Mar 20 2015 08:02:47 GMT-0400 (EDT); Doc Merged @ Fri Mar 20 2015 08:02:47 GMT-0400 (EDT); Email Sent @ Fri Mar 20 2015 08:02:51 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,donovan.stuart@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Mar 20 2015 08:02:40 GMT-0400 (EDT)
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3/25/2015 8:32:2614-0073Broken Screen3/25/15Dropped the chromebookScreen shattered, easy replacementStudent$25 In-house repair fee (screen breakage)Paid on time of reporting breakage, repaired and gave back750B3Q7SpwUoM8oOUZTVHRKUUxKdDgDoc Created @ Wed Mar 25 2015 08:32:39 GMT-0400 (EDT); Doc Merged @ Wed Mar 25 2015 08:32:40 GMT-0400 (EDT); Email Sent @ Wed Mar 25 2015 08:32:46 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,gaibrial.nichols@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Mar 25 2015 08:32:32 GMT-0400 (EDT)
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3/25/2015 13:10:4114-0039Physical DamageDecemberVandalismA lot of physical damage. Chromebook, CaseStudentReviewed by Jason.Speak with Jason about the situation.760B3Q7SpwUoM8oY0xyRVYyWkMydnMDoc Created @ Wed Mar 25 2015 13:10:53 GMT-0400 (EDT); Doc Merged @ Wed Mar 25 2015 13:10:53 GMT-0400 (EDT); Email Sent @ Wed Mar 25 2015 13:10:59 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jordan.chadburn@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Wed Mar 25 2015 13:10:46 GMT-0400 (EDT)
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3/26/2015 11:37:1514-0130Broken Screen3/26/2015Dropped, item closed within chromebook, pressure breakage of screenSmall dead circles and cracks radiating from them14-0237Chromebook, Case, ChargerStudent$25 In-house repair fee (screen breakage)Gave replacement, didn't receive payment at time770B3Q7SpwUoM8oU1lYUFRySHFTSEUDoc Created @ Thu Mar 26 2015 11:37:30 GMT-0400 (EDT); Doc Merged @ Thu Mar 26 2015 11:37:31 GMT-0400 (EDT); Email Sent @ Thu Mar 26 2015 11:37:37 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,kyle.stone@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Thu Mar 26 2015 11:37:22 GMT-0400 (EDT)
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3/26/2015 14:21:2714-0222Broken Screenapprox 3/12/15Damage while movingbroken screenChromebookStudent$25 In-house repair fee (screen breakage)780B3Q7SpwUoM8oQmJtZ0xKajVvUEEDoc Created @ Thu Mar 26 2015 14:21:38 GMT-0400 (EDT); Doc Merged @ Thu Mar 26 2015 14:21:39 GMT-0400 (EDT); Email Sent @ Thu Mar 26 2015 14:21:44 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,gerard.jordan@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Thu Mar 26 2015 14:21:32 GMT-0400 (EDT)
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3/27/2015 9:17:0114-0066Lost or Stolen3/25/15, Before end of half-dayLeft in Ben Worthing's room, hasn't seen since. Was not in main office, Ben's room, nor returned to our office.ChromebookStudentLostGiving time to see if it turns up before moving to further action.790B3Q7SpwUoM8oTUpSdXdyUzVPV2cDoc Created @ Fri Mar 27 2015 09:17:13 GMT-0400 (EDT); Doc Merged @ Fri Mar 27 2015 09:17:14 GMT-0400 (EDT); Email Sent @ Fri Mar 27 2015 09:17:18 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,jordain.gibbs@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Mar 27 2015 09:17:06 GMT-0400 (EDT)
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3/27/2015 9:20:0614-0333Replacement Bag, Power Adapter, or ChromebookChargerStudent$15 Replacement power adapter800B3Q7SpwUoM8odWZXblR1c3N5eEEDoc Created @ Fri Mar 27 2015 09:20:14 GMT-0400 (EDT); Doc Merged @ Fri Mar 27 2015 09:20:14 GMT-0400 (EDT); Email Sent @ Fri Mar 27 2015 09:20:19 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,gable.shaddock@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Fri Mar 27 2015 09:20:09 GMT-0400 (EDT)
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3/30/2015 11:25:5514-0033Broken Screen3/30/15Chromebook sitting on table, student laying arms in it holding phone, friend slammed top half down on it.Single pressure point break and shatter radiating from there.ChromebookStudent$25 In-house repair fee (screen breakage)810B3Q7SpwUoM8oV1psYjlVa3pNbFkDoc Created @ Mon Mar 30 2015 11:26:09 GMT-0400 (EDT); Doc Merged @ Mon Mar 30 2015 11:26:10 GMT-0400 (EDT); Email Sent @ Mon Mar 30 2015 11:26:16 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,Joshua.Bushey@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 30 2015 11:26:01 GMT-0400 (EDT)
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3/30/2015 13:29:3414-0446Replacement Bag, Power Adapter, or ChromebookStaffStaffNo further action820B3Q7SpwUoM8od1FiVG1uTnN0V2sDoc Created @ Mon Mar 30 2015 13:29:47 GMT-0400 (EDT); Doc Merged @ Mon Mar 30 2015 13:29:48 GMT-0400 (EDT); Email Sent @ Mon Mar 30 2015 13:29:53 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,hurley.cavacas@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AA. Copied and pasted back values in column(s) AA. on Mon Mar 30 2015 13:29:39 GMT-0400 (EDT)
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4/1/2015 12:58:4914-0488Broken Screen4/1/2015Placed chromebook open on shoulder to hold for a moment, appears to have applied slightly too much pressurePressure fracture on screen, broken on left sideChromebookStudent$25 In-house repair fee (screen breakage)Replaced screen, no payment on time of fixctrapeni@arsu.org830B3Q7SpwUoM8oS1dpWldoRmU0bUUDoc Created @ Wed Apr 01 2015 12:59:05 GMT-0400 (EDT); Doc Merged @ Wed Apr 01 2015 12:59:06 GMT-0400 (EDT); Email Sent @ Wed Apr 01 2015 12:59:12 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,makayla.vanvranken@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Wed Apr 01 2015 12:58:57 GMT-0400 (EDT)
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4/9/2015 15:04:1314-0102Physical Damage4/9/2015Student was holding chromebook in one hand, dropped on back right corner of chassisPlastic/rubber foot broken off of chassis, around hingeChromebookCase, ChargerStudentFee waivedSaid she'd bring in case/charger with it tomorrow to have a replacement issuedctrapeni@arsu.org840B3Q7SpwUoM8oeTRlamY2LXRUX2sDoc Created @ Thu Apr 09 2015 15:04:29 GMT-0400 (EDT); Doc Merged @ Thu Apr 09 2015 15:04:30 GMT-0400 (EDT); Email Sent @ Thu Apr 09 2015 15:04:36 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,cassandra.pelkey@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Thu Apr 09 2015 15:04:18 GMT-0400 (EDT)
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4/10/2015 8:22:3114-0193Replacement Bag, Power Adapter, or ChromebookChargerStudentFaulty chargerNo apparent damagectrapeni@arsu.org850B3Q7SpwUoM8oN2xKaW1WV1p2X3MDoc Created @ Fri Apr 10 2015 08:22:41 GMT-0400 (EDT); Doc Merged @ Fri Apr 10 2015 08:22:42 GMT-0400 (EDT); Email Sent @ Fri Apr 10 2015 08:22:47 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,hunter.given@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Fri Apr 10 2015 08:22:36 GMT-0400 (EDT)
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4/10/2015 14:23:3614-0256Physical Damage4/10/2015Battery no longer charging nor providing power.Two wires on ribbon cable connecting battery to motherboard were torn loose from where they were rooted in the battery. Also the plastic into which the screws were driven to hold it in place were broken, which appears to be a common issue.14-0299Chromebook, Case, ChargerStudent$15 Send away repair feectrapeni@arsu.org860B3Q7SpwUoM8oQ1lIOHJZb3gtemsDoc Created @ Fri Apr 10 2015 14:23:54 GMT-0400 (EDT); Doc Merged @ Fri Apr 10 2015 14:23:55 GMT-0400 (EDT); Email Sent @ Fri Apr 10 2015 14:24:13 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,cassandra.ducharme@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Fri Apr 10 2015 14:23:42 GMT-0400 (EDT)
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4/10/2015 14:42:5014-0341Broken Screen4/10/2015It appears too much pressure was applied to the corner of the screen, held by that point alone Pressure breakage, top right corner of panelChromebook, ChargerCaseStudent$25 In-house repair fee (screen breakage)ctrapeni@arsu.org870B3Q7SpwUoM8oN1lnaXdhNDF2MUkDoc Created @ Fri Apr 10 2015 14:43:01 GMT-0400 (EDT); Doc Merged @ Fri Apr 10 2015 14:43:03 GMT-0400 (EDT); Email Sent @ Fri Apr 10 2015 14:43:11 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,tim.fyles@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Fri Apr 10 2015 14:42:55 GMT-0400 (EDT)
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4/21/2015 9:24:3914-0199Broken Screen4/21/2015Student opened chromebook to screen with radial shatter, likely a pressure breakage from being in a bag and stepped/sat/etc uponBroken screen (cracks radiating from one spot)ChromebookStudent$25 In-house repair fee (screen breakage)Paid at time of fixctrapeni@arsu.org880B3Q7SpwUoM8oOFB0eENadDNCREUDoc Created @ Tue Apr 21 2015 09:24:52 GMT-0400 (EDT); Doc Merged @ Tue Apr 21 2015 09:24:53 GMT-0400 (EDT); Email Sent @ Tue Apr 21 2015 09:24:59 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,edurne.asiain@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Tue Apr 21 2015 09:24:45 GMT-0400 (EDT)
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4/22/2015 8:12:1014-0127Broken Screen4/19/15Fell of the deskbroken screenChromebookStudent$25 In-house repair fee (screen breakage)bbehrendt@arsu.org890B3Q7SpwUoM8oTkNJMXE3NERxRTQDoc Created @ Wed Apr 22 2015 08:12:21 GMT-0400 (EDT); Doc Merged @ Wed Apr 22 2015 08:12:21 GMT-0400 (EDT); Email Sent @ Wed Apr 22 2015 08:12:26 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,shane.lannon@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Wed Apr 22 2015 08:12:15 GMT-0400 (EDT)
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4/27/2015 8:24:2314-0328Broken Screen4/27/15Student fell asleep near chromebook, appears to have applied pressure to it, broke screenPressure breakage, cracks radiating from single point.Student$25 In-house repair fee (screen breakage)Didn't pay at point of submitting chromebookctrapeni@arsu.org900B3Q7SpwUoM8oVXRhckt5QjZ1aXcDoc Created @ Mon Apr 27 2015 08:24:36 GMT-0400 (EDT); Doc Merged @ Mon Apr 27 2015 08:24:37 GMT-0400 (EDT); Email Sent @ Mon Apr 27 2015 08:24:43 GMT-0400 (EDT)(bbehrendt@arsu.org,jbook@arsu.org,jrasco@arsu.org,alexis.quenneville@arsu.org,ctrapeni@arsu.org)Copied down all formats, and formulas from row 2 in columns AB. Copied and pasted back values in column(s) AB. on Mon Apr 27 2015 08:24:28 GMT-0400 (EDT)
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