Who Needs What - for blog
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Banner INBset up and configuration guidelines (IE vs. Firefox, Vista, MACs, Java and jInitiator, shortcuts vs bookmark vs "go"). To make it possible for all Internet Native Banner users to have the most productive working knowledge and environment for their jobALL these wikis should get linked to the basic INB (go/banner) page: https://mediawiki.middlebury.edu/wiki/LIS/Internet_Native_Banner_-_INB (password controls, running INB, troubleshooting browser connections); https://mediawiki.middlebury.edu/wiki/LIS/Installing_Java_Plug-in_for_INB; https://mediawiki.middlebury.edu/wiki/LIS/Creating_a_Shortcut_for_INB; https://mediawiki.middlebury.edu/wiki/LIS/Vista; Pij's new employee Banner handout<5%605
Banner INBTroubleshooting help (passwords, server connections, missing toolbar, odd characters, performance issues)To make it possible for Internet Native Banner users to handle the most common problem issues on their owngo/banner ;https://mediawiki.middlebury.edu/wiki/LIS/Password_Guides#Banner_INB; https://mediawiki.middlebury.edu/wiki/LIS/INB_Banner_Toolbar_is_Missing; https://mediawiki.middlebury.edu/wiki/LIS/Troubleshooting_Banner_INB_Crashes ; https://mediawiki.middlebury.edu/wiki/LIS/Banner_%26_BannerWeb; https://mediawiki.middlebury.edu/wiki/LIS/INB_Error_Extract_Data_No_Key<5%605
Banner INBhow to handle security requests (passwords, profiles, new form access)Required for any Internet Native Banner user.go/banner 0605
Banner INBReference listing who outside of LIS to contact for help with data and accessTo facilitate faster responses to questions about specific Internet Native Banner modules0605
BannerWebAwarenessAll members of the College community need to be aware that BannerWeb manages every aspect of the administrative infrastructure of the College.https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb#See_AlsoY100100100
BannerWebFaculty & AdvisingFaculty need to understand Banner Web as essential to managing all aspects of course management (class rosters, classes folders, student information, grading, etc.)http://www.middlebury.edu/media/view/62441/original/BannerWeb_Faculty.pdf 10030<10
BannerWebEmployeeAll staff and student employees should have a working knowledge of BannerWeb for entering time, approving time (for supervisors), information on and managing of CTO and other benefits, information on current and past jobs at the College, annual salary information, etc.https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb#See_AlsoY10010045
BannerWebStudent Records and RegistrationAll Students must have a working knowledge of BannerWeb in order to register for classes, check course enrollments during registration, view information about their grades, housing, financial aid, transcripts, etc.https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb#See_Also
BannerWebPersonal InformationAll members of the community need to have a working knowledge of BannerWeb in order to change their PIN and security question, change emergency contact information, etc.https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb#See_AlsoY100100100
BannerWebAdvancementAny member of the College Community and alumni who work in some capacity for College Advancement in soliciting financial support for the College should understand how to use Web for Advancement<30<40<10
BannerWebFinance InformationA limited number of staff and many faculty (for access to class and departmental budgets) should understand how to use BannerWeb to make budget queries (adopted budget, current balances, encumbrances, paid invoices, etc.)https://mediawiki.middlebury.edu/wiki/LIS/Viewing_Grant_Budget_Data_In_BannerWeb4045<10
BannerWebStudent Financial Services MenuAll students should understand how to use BannerWeb to view finanacial aid summaries, review awards, accept award offers, display award payment schedules, view loan applications, and review withdrawal information.https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb#BannerWeb_menu_quick_reference_for_students; https://mediawiki.middlebury.edu/wiki/LIS/BannerWeb10045100
Calendar UseBasic appointment creationEveryone should be able to use some type of calendar product to create basic appointments and reminders.https://mediawiki.middlebury.edu/wiki/LIS/Outlook_CalendaringY100100100
Calendar UseBasic meeting creationAll faculty and staff should be able to use a calendar product to review schedules and set up a meeting.Y10010025
Computingintro to computers/ basic computingEveryone should have basic knowledge about how to operate a computer, adjust settings and understand how files should be stored.Element K online learning [PC and Mac modules]
KnowledgeWave courses [PC only]
PC: looking for current version of this online: http://cms.middlebury.edu/NR/rdonlyres/CE54AB53-3452-4272-A872-65AD94AD70BB/0/Intro2YourPC.pdf
Mac: https://mediawiki.middlebury.edu/wiki/LIS/Mac_101;
http://www.apple.com/support/mac101/work/ (see lesson 1 - Mac Essentials)
Computingmap a driveDrive mappings allow PC users to create quick paths to frequently used server storage.https://mediawiki.middlebury.edu/wiki/LIS/Using_File_Servers_(Windows);
Drupalbasics -- creating/maintaining a siteSome staff and a very small number of others need these skills so college departments are appropriately represented on the web.go/Drupal<540<5
DrupalEditing/updating a profile All faculty and most staff should be to maintain their own personal profile information to ensure they are represented on the web in the manner they desire.10050<5
DrupalCourse Hub AwarenessThe Course Hub is our new gateway to course content for students and facultyY100<5%100
DrupalCourse Hub setup basicsFaculty need to know how to use the Hub to create/maintain their courses' web presence.100<5%
EMailOutlook email basics
All Faculty and Staff PC users should be able to read/reply to messages, maintain a contacts file, and create/maintain/use email distribution lists using Outlook.Element K online learning modules
KnowledgeWave courses
Outlook (mostly 2003): https://mediawiki.middlebury.edu/wiki/LIS/Using_Outlook
Y100% of PC users100% of PC users0.05
EMailEntourage email basics
All Faculty and Staff Mac users should be able to read/reply to messages, maintain a contacts file, and create/maintain/use email distribution lists using Entourage.Element K online learning modules
KnowledgeWave courses
Entourage (minimal): https://mediawiki.middlebury.edu/wiki/LIS/Entourage
Y100% of Mac users (for now)100% of Mac users (for now)<5%
EMailWebmail basics
Everyone should be able to use a web browser from any location having an internet connection to read/reply to messages, maintain a contacts file, and create/maintain/use email distribution lists using Webmail.https://mediawiki.middlebury.edu/wiki/LIS/WebMail Y100100100
File Managementuse of appropriate storage -- personal images/music v. work-relatedEveryone need to understand how to use college computing resources in a responsible manner.Y100100100
File Managementnaming files, compression, sorting, organizingEveryone needs to know proper techniques to work in an effective and organized manner.Y100100100
File ManagementNetstorage useEveryone should be able to use a web browser from any location having an internet connection to access work stored on Middfiles.https://mediawiki.middlebury.edu/wiki/LIS/NetStorageY100100100
File ManagementHow to request quota increase / when appropriateEveryone needs to understand their own use of server storage space so they can ensure they have enough.Y10090100
Identitymanaging your college online directory informationEveryone needs to understand how to control what information they allow to be seen in the College's online directory and by whom, providing a level of personal and professional privacy.https://web.middlebury.edu/database/directory/Help.aspxY100100100
Identitymanaging your online identity on Middlebury-hosted & supported systemsEveryone needs to understand how to control what information they allow to be seen and by whom, providing a level of personal and professional privacy.Y100100100
Identitymanaging your online identity on non-Midd social media platformsEveryone needs to understand how to control what information they allow to be seen and by whom, providing a level of personal and professional privacy.Y100100100
Key SurveyAwareness of existenceMany groups or individuals have a need to use surveys but don't know what to use.Y1005010
Key Surveybasics: set up; sending; testing; sharing accessThose who wish to use Key Survey will need to learn the basics.LIS wiki: https://mediawiki.middlebury.edu/wiki/LIS/KeySurvey
Help within Key Survey: https://surveys.middlebury.edu/WebHelp/Help.htm#Home.htm Key Survey also has some video tutorials - buried in their help but looks like we could link to them directly from a web page
<8% (17 faculty)30<3% (62 students)
Key SurveyReports - how to use, customize, export to excelThose who wish to use Key Survey will need to learn the basics of its reporting features.Help within Key Survey: https://surveys.middlebury.edu/WebHelp/Help.htm#Home.htm<8%<5%<5%
Key Surveyimporting email addresses (not lists)For a limited number of Key Survey users having lists of email addresses they need to survey.Help within Key Survey for adding individually or from a list. Nothing about adding groups from outlook<8%<5%<5%
Key Surveysurvey "credits"Only needed by a small number of Key Survey users.mentioned in some places but not explained well<1%<1%<1%
Key Surveyadding a banner to a survey (ex. Midd template)Only needed by a small number of Key Survey users who want a more polished way to "brand" their survey.none<1%<1%<1%
MediaAwareness of general media resources & servicesEveryone should know what is available and how to determine the right tool(s) for the right job.Y100100100
Mediamedia creation and editing (crop an image, create a video clip, find a microphone), find the correct softwareAll faculty and students need these skills to participate in classes requiring media presentations. These skills also facilitate interaction with other campus depts such as Reprographics.10030100
Microsoft Officebasics -- Word (or comparable)Everyone should be able to create and edit basic documents such as letters or reports and save them appropriately.Element K online learning modules
KnowledgeWave courses
http://www.middlebury.edu/offices/technology/help/ProdSupportPage (go shortcut?)
Microsoft Officebasics -- Excel (or comparable)All faculty and students and most staff should be able to create and edit simple workbooks including basic formulas and save them appropriately.Element K online learning modules
KnowledgeWave courses
Microsoft Officebasics -- PowerPoint (or comparable)All faculty and students should be able to create, edit and arrange online slides to create effective presentations and save them appropriately. Element K online learning modules
KnowledgeWave courses
NetworkHow to register your device on the network (computers, xboxes, etc.)Everyone needs to know how to connect and get access to the network.https://mediawiki.middlebury.edu/wiki/LIS/Register_your_computer_on_the_Middlebury_network covers registering computers, but no troubleshootingY100100100
NetworkTroubleshooting typical registration errors (eg. stuck on the registration screen)Everyone needs to know how to figure out what has gone wrong (basics) if network registration is not successful.Y100100100
NetworkVPN use (Virtual Private Network)Faculty and staff need to know when VPN (Virtual Private Network) is needed and how to use it to access campus resources, such as Internet Native Banner (INB) and Hyperion, from off campus.10070<5%
PresentationSmart Classroom use -- projection & use of room equipmentAll Faculty and many students need to know how to find out which smart classrooms have needed equipment, as well as know how to use this equipment in order to teach and deliver presentations.https://mediawiki.middlebury.edu/wiki/LIS/Category:SMART10060100
PresentationPresenter basics -- locating technology resources, skills needed to support presentationsFaculty and students need to be trained in which equipment is best suited to their teaching and presentation needs as well as how to operate equipment in order to take advantage of these technology resources.Y10060100
PrintingPrinters 101: add, remove network printersAll faculty and most staff need to know the basics of network printer setup so they can print to the locations they want.
PrintingPapercut Awareness / available resourcesAll faculty and students need to be aware of how one prints to public printers on campus using PaperCut and where resources are located.https://mediawiki.middlebury.edu/wiki/LIS/Student_Printing_and_QuotasY10020100
PrintingPapercut useAll students and guests need to know the specifics of PaperCut use so they can print on campus and maintain their account.https://mediawiki.middlebury.edu/wiki/LIS/Student_Printing_and_Quotas00100
Resourceshow to find HELPEveryone needs to know where to go for help with our resources.Need link on LIS homepage
Liaisons page: http://www.middlebury.edu/offices/technology/lis/lis_liaisons
ResourcesFinding Middlebury-maintained databases of information (video, audio, images, documentation, digital collections, etc.)All faculty and students need to be able to find our resources so they do not use potentially inferior ones instead.http://subsplus.middlebury.edu/subsplus/subjects/display.php?subject=viseY1000.6100
ResourcesFinding book, media, journal holdings by title (ie known item searches - already have citation)When faculty and students have identified what title they need, they need to know how to determine whether we have access to it.Find Articles page: https://mediawiki.middlebury.edu/wiki/LIS/Find_ArticlesY100<50%100
ResourcesFinding by topic: books, articles, govt documents, media in library catalogs and subscription databasesAll faculty and students need to know which resources are relevant to their topic and how to properly search those resources to get appropriate results.Research Advice page: http://www.middlebury.edu/academics/lib/research/research_instr
Find Books, Articles, More page: http://www.middlebury.edu/academics/lib/research/find Find Books page: https://mediawiki.middlebury.edu/wiki/LIS/Find_Books
Find Articles page: https://mediawiki.middlebury.edu/wiki/LIS/Find_Articles
ResourcesCiting information (using citation styles and citation software)All faculty and students need to use the approved ways for citing their sources.Citation & Style Guide: http://subsplus.middlebury.edu/subsplus/subjects/display.php?subject=style100<5%100
ResourcesCritical evaluation of resources foundAll faculty and students need to know what factors to consider when determining if something is appropriate to use.http://www.middlebury.edu/academics/lib/research/find/thesisguide/eval100<5%100
ResourcesOff-campus access to college resources (go/remote or go/offcampus)Everyone should know how to access resources of interest when off-campus (such as using Webmail to access their college email account or Netstorage to work with documents stored on Middfiles).Resources Available from Off-Campus page: https://mediawiki.middlebury.edu/wiki/LIS/Resources_Available_from_Off-campus Y100100100
ResourcesAwareness of available resources (service points, equipment, training...)Everyone has some level of need for college resources when they are not on campus (such as using Webmail to access their college email account) and should know where to find information about off-campus access. These handy off-campus access methods can only help if they are known.Y10095?100
ResourcesLIS Organizational AwarenessEvery should be able to locate organizational information about LIS.http://www.middlebury.edu/offices/technology/lis/about
Securityhow to manage your passwordsEveryone has passwords and should follow best practices.Y100100100
Securityunderstanding folder permissionsEveryone has storage space on Middfiles and should know how permissions work, particularly faculty and staff who typically work with class and/or departmental folders.Y100100100
SecurityHow to protect your computer from virusesEveryone should know and use best practices to safeguard their own computer and the College networks.Y100100100
Securitypermissions, privacy and security issuesEveryone should know and use best practices to safeguard their own computer and the College networks.Y100100100
Securitybasic use of antivirus /antispyware anti-ad software (how to update & scan)Everyone should know and use best practices to safeguard their own computer and the College networks.Y100100100
Webhow to use a web browserEveryone should have basic web browser usage skills as this is the key to the riches of the internet. All should be able to view a specific web site using its URL, follow links and navigate, as well as be able to perform simple searches.What is a browser video http://www.whatbrowser.org/en/ Y100100100
Webintroduction to our web environment and toolsEveryone needs to be able to navigate the college's web resources and know the policies governing them.http://www.middlebury.edu/offices/technology/web/servicesY100100100
Webpolicies around internet publication, copyright, best practiceEveryone needs to comply with laws governing copyright and publication to avoid legal action.http://www.middlebury.edu/about/handbook/lis/webY100100100
WebCreate, use, maintain Go shortcuts (self-service Go)Everyone can simplify web site access by typing existing Go shortcuts in a web browser's address field or by referencing Go shortcuts in communications (instead of a long URL). Any faculty, staff or student may create their own Go shortcuts to obtain these benefits.Y306050
WordPressBasics: How to start a blog, change look, add features, post and commentFaculty, staff and students may wish to use blogs for collaborative work and/or to distribute class-related, departmental or personal information.https://mediawiki.middlebury.edu/wiki/LIS/WordPress_MUY303030
WordPressPost and comment on existing blogAll faculty and students and many staff should be able to participate in existing blogs by posting their thoughts to share and by commenting on posted information.https://mediawiki.middlebury.edu/wiki/LIS/WordPress_MUY10060100