5.1 Credit Card Dashboard.xlsx

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R	S	T	U	V	W	X	Y
1	Company	Company public response	Company response to consumer	Complaint Category	Complaint ID	Consumer complaint narrative	Consumer consent provided?	Consumer consent provided? (group)	Consumer disputed?	Date received	Date sent to company2	Dimension	Issue	Product	State	Sub-issue	Sub-product	Submitted via	Table Name	Tags	Timely response?	ZIP code	Avg No of days	donut	Number of Records
2	Synchrony Financial		Closed with non-monetary relief	Billing disputes	1118322		N/A	Other Includes Null	No	11/15/2018	11/15/2018	Billing disputes	Billing disputes	Credit card	GA			Web	Credit_Card_Complaints.csv	Older American	Yes	30024	0	0	1
3	JPMorgan Chase & Co.		Closed with explanation	Closing/Cancelling account	1111301		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	CT			Web	Credit_Card_Complaints.csv		Yes	6606	0	0	1
4	Sterling Jewelers Inc.		Closed with explanation	Bankruptcy	1118893		N/A	Other Includes Null	Yes	11/16/2018	11/16/2018	Bankruptcy	Bankruptcy	Credit card	WI			Web	Credit_Card_Complaints.csv		Yes	54935	0	0	1
5	Citibank		Closed with explanation	Billing disputes	1097558		N/A	Other Includes Null	Yes	11/2/2018	11/2/2018	Billing disputes	Billing disputes	Credit card	VT			Web	Credit_Card_Complaints.csv		Yes	5150	0	0	1
6	Discover		Closed with explanation	Billing disputes	1106302		N/A	Other Includes Null	No	11/6/2018	11/6/2018	Billing disputes	Billing disputes	Credit card	IL			Web	Credit_Card_Complaints.csv		Yes	60646	0	0	1
7	TD Bank US Holding Company		Closed with monetary relief	Delinquent account	1118818		N/A	Other Includes Null	No	11/16/2018	11/16/2018	Delinquent account	Delinquent account	Credit card	CA			Web	Credit_Card_Complaints.csv		Yes	92024	0	0	1
8	Bank of America		Closed with non-monetary relief	Advertising and marketing	1111396		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Advertising and marketing	Advertising and marketing	Credit card	VA			Web	Credit_Card_Complaints.csv		Yes	23112	0	0	1
9	JPMorgan Chase & Co.		Closed with explanation	Delinquent account	1118698		N/A	Other Includes Null	Yes	11/16/2018	11/18/2018	Delinquent account	Delinquent account	Credit card	TX			Web	Credit_Card_Complaints.csv		Yes	75007	2	0	1
10	HSBC North America Holdings Inc.		Closed with explanation	Billing disputes	1118872		N/A	Other Includes Null	No	11/16/2018	11/20/2018	Billing disputes	Billing disputes	Credit card	DC			Web	Credit_Card_Complaints.csv		Yes	20036	4	0	1
11	Citibank		Closed with explanation	Arbitration	1119008		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Arbitration	Arbitration	Credit card	IL			Web	Credit_Card_Complaints.csv	Older American	Yes	60649	0	0	1
12	Capital One		Closed with monetary relief	Billing disputes	1104796		N/A	Other Includes Null	No	11/6/2018	11/12/2018	Billing disputes	Billing disputes	Credit card	NC			Web	Credit_Card_Complaints.csv	Older American	Yes	27527	6	0	1
13	Synchrony Financial		Closed with explanation	APR or interest rate	1119027		N/A	Other Includes Null	Yes	11/17/2018	11/17/2018	APR or interest rate	APR or interest rate	Credit card	TX			Web	Credit_Card_Complaints.csv		Yes	76137	0	0	1
14	Bank of America		Closed with explanation	Billing disputes	1119036		N/A	Other Includes Null	Yes	11/17/2018	11/17/2018	Billing disputes	Billing disputes	Credit card	PA			Web	Credit_Card_Complaints.csv		Yes	16803	0	0	1
15	Amex		Closed with explanation	Credit determination	1097768		N/A	Other Includes Null	No	11/3/2018	11/3/2018	Credit determination	Credit determination	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	11710	0	0	1
16	Synchrony Financial		Closed with explanation	Billing disputes	1132506		N/A	Other Includes Null	No	11/20/2018	11/26/2018	Billing disputes	Billing disputes	Credit card	TX			Web	Credit_Card_Complaints.csv		Yes	78245	6	0	1
17	PayPal Holdings, Inc.		Closed with explanation	Credit determination	1097783		N/A	Other Includes Null	No	11/3/2018	11/7/2018	Credit determination	Credit determination	Credit card	CA			Web	Credit_Card_Complaints.csv		Yes	94066	4	0	1
18	Continental Finance Company, LLC		Closed with explanation	Billing disputes	1111524		N/A	Other Includes Null		11/11/2018	11/17/2018	Billing disputes	Billing disputes	Credit card	TN			Web	Credit_Card_Complaints.csv	Older American	No	37923	6	0	1
19	JPMorgan Chase & Co.		Closed with explanation	Sale of account	1111733		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Sale of account	Sale of account	Credit card	NC			Web	Credit_Card_Complaints.csv		Yes	28216	0	0	1
20	Barclays PLC		Closed with explanation	Closing/Cancelling account	1126988		N/A	Other Includes Null	No	11/20/2018	11/20/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	MO			Web	Credit_Card_Complaints.csv		Yes	63301	0	0	1
21	Amex		Closed with monetary relief	Transaction issue	1132576		N/A	Other Includes Null	No	11/20/2018	11/26/2018	Transaction issue	Transaction issue	Credit card	CA			Referral	Credit_Card_Complaints.csv	Servicemember	Yes	96037	6	0	1
22	Wells Fargo & Company		Closed with explanation	Other fee	1119067		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Other fee	Other fee	Credit card	PA			Phone	Credit_Card_Complaints.csv		Yes	19087	0	0	1
23	Navy FCU		Closed with monetary relief	Advertising and marketing	1111551		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Advertising and marketing	Advertising and marketing	Credit card	MD			Web	Credit_Card_Complaints.csv		Yes	20854	0	0	1
24	Bank of America		Closed with explanation	Cash advance fee	1104909		N/A	Other Includes Null	Yes	11/6/2018	11/6/2018	Cash advance fee	Cash advance fee	Credit card	OR			Web	Credit_Card_Complaints.csv	Older American	Yes	97223	0	0	1
25	Citibank		Closed with monetary relief	Late fee	1111584		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Late fee	Late fee	Credit card	MD			Web	Credit_Card_Complaints.csv		Yes	20601	0	0	1
26	Wells Fargo & Company		Closed with explanation	Late fee	1099285		N/A	Other Includes Null	No	11/3/2018	11/6/2018	Late fee	Late fee	Credit card	NY			Referral	Credit_Card_Complaints.csv		Yes	12196	3	0	1
27	TD Bank US Holding Company		Closed with explanation	Balance transfer	1111611		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Balance transfer	Balance transfer	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	11787	0	0	1
28	Barclays PLC		Closed with monetary relief	Balance transfer	1111619		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Balance transfer	Balance transfer	Credit card	FL			Web	Credit_Card_Complaints.csv		Yes	34996	0	0	1
29	Wells Fargo & Company		Closed with explanation	APR or interest rate	1120810		N/A	Other Includes Null	Yes	11/17/2018	11/18/2018	APR or interest rate	APR or interest rate	Credit card	OR			Referral	Credit_Card_Complaints.csv		Yes	97322	1	0	1
30	Amex		Closed with explanation	Closing/Cancelling account	1119120		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	GA			Web	Credit_Card_Complaints.csv		Yes	30345	0	0	1
31	Citibank		Closed with monetary relief	Other	1119560		N/A	Other Includes Null	No	11/17/2018	11/20/2018	Other	Other	Credit card	VA			Referral	Credit_Card_Complaints.csv		Yes	23322	3	0	1
32	Fifth Third Financial Corporation		Closed with explanation	Closing/Cancelling account	1111640		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	RI			Web	Credit_Card_Complaints.csv		Yes	2817	0	0	1
33	Synovus Bank		Closed with monetary relief	Closing/Cancelling account	1111656		N/A	Other Includes Null	No	11/11/2018	11/15/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	VA			Web	Credit_Card_Complaints.csv		Yes	20171	4	0	1
34	TD Bank US Holding Company		Closed with explanation	Closing/Cancelling account	1120694		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	CA			Postal mail	Credit_Card_Complaints.csv		Yes	92625	0	0	1
35	Citibank		Closed with explanation	Billing statement	1111709		N/A	Other Includes Null	Yes	11/11/2018	11/11/2018	Billing statement	Billing statement	Credit card	OR			Web	Credit_Card_Complaints.csv		Yes	97042	0	0	1
36	Citibank		Closed with monetary relief	Rewards	1111134		N/A	Other Includes Null	No	11/11/2018	11/11/2018	Rewards	Rewards	Credit card	NC			Web	Credit_Card_Complaints.csv		Yes	28202	0	0	1
37	Wells Fargo & Company		Closed with explanation	Billing disputes	1120070		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Billing disputes	Billing disputes	Credit card	FL			Phone	Credit_Card_Complaints.csv		Yes	33064	0	0	1
38	JPMorgan Chase & Co.		Closed with explanation	Application processing delay	1112171		N/A	Other Includes Null	No	11/12/2018	11/28/2018	Application processing delay	Application processing delay	Credit card	CA			Postal mail	Credit_Card_Complaints.csv		Yes	92703	16	0	1
39	Bank of America		Closed with explanation	Billing statement	1120744		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Billing statement	Billing statement	Credit card	NY			Web	Credit_Card_Complaints.csv	Older American	Yes	13080	0	0	1
40	JPMorgan Chase & Co.		Closed with explanation	Customer service / Customer relations	1113413		N/A	Other Includes Null	No	11/12/2018	11/12/2018	Customer service / Customer relations	Customer service / Customer relations	Credit card	MI			Web	Credit_Card_Complaints.csv		Yes	48331	0	0	1
41	JPMorgan Chase & Co.		Closed with explanation	Identity theft / Fraud / Embezzlement	1120752		N/A	Other Includes Null	No	11/17/2018	11/18/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	CT			Referral	Credit_Card_Complaints.csv		Yes	6066	1	0	1
42	Amex		Closed with explanation	Other	1120780		N/A	Other Includes Null	No	11/17/2018	11/18/2018	Other	Other	Credit card	MI			Phone	Credit_Card_Complaints.csv		Yes	49512	1	0	1
43	Synchrony Financial		Closed with explanation	Customer service / Customer relations	1119637		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Customer service / Customer relations	Customer service / Customer relations	Credit card	OH			Web	Credit_Card_Complaints.csv	Older American	Yes	44133	0	0	1
44	Citibank		Closed with explanation	Credit determination	1112484		N/A	Other Includes Null	No	11/12/2018	11/17/2018	Credit determination	Credit determination	Credit card	NY			Postal mail	Credit_Card_Complaints.csv		Yes	14454	5	0	1
45	Allied Interstate LLC		Closed with non-monetary relief	Delinquent account	1112486		N/A	Other Includes Null	No	11/12/2018	11/14/2018	Delinquent account	Delinquent account	Credit card	RI			Web	Credit_Card_Complaints.csv		Yes	18350	2	0	1
46	Citibank		Closed with explanation	Payoff process	1113394		N/A	Other Includes Null	Yes	11/12/2018	11/12/2018	Payoff process	Payoff process	Credit card	MI			Web	Credit_Card_Complaints.csv		Yes	48240	0	0	1
47	Synchrony Financial		Closed with monetary relief	Identity theft / Fraud / Embezzlement	1113470		N/A	Other Includes Null	No	11/12/2018	11/17/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	MD			Postal mail	Credit_Card_Complaints.csv	Older American	Yes	21213	5	0	1
48	Citibank		Closed with non-monetary relief	Rewards	1124319		N/A	Other Includes Null	No	11/20/2018	11/20/2018	Rewards	Rewards	Credit card	CA			Web	Credit_Card_Complaints.csv	Older American	Yes	94022	0	0	1
49	JPMorgan Chase & Co.		Closed with explanation	Transaction issue	1112674		N/A	Other Includes Null	No	11/12/2018	11/13/2018	Transaction issue	Transaction issue	Credit card				Phone	Credit_Card_Complaints.csv		Yes		1	0	1
50	Synchrony Financial		Closed with monetary relief	APR or interest rate	1123815		N/A	Other Includes Null	No	11/20/2018	11/20/2018	APR or interest rate	APR or interest rate	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	10548	0	0	1
51	Amex		Closed with explanation	Other	1120890		N/A	Other Includes Null	No	11/17/2018	11/18/2018	Other	Other	Credit card				Phone	Credit_Card_Complaints.csv		Yes		1	0	1
52	Capital One		Closed with explanation	Billing statement	1120902		N/A	Other Includes Null	No	11/17/2018	11/17/2018	Billing statement	Billing statement	Credit card	PA			Web	Credit_Card_Complaints.csv		Yes	19087	0	0	1
53	Bank of America		Closed with explanation	Billing disputes	1138329		N/A	Other Includes Null	Yes	11/21/2018	11/21/2018	Billing disputes	Billing disputes	Credit card	DC			Web	Credit_Card_Complaints.csv	Older American	Yes	20003	0	0	1
54	Capital One		Closed with explanation	Closing/Cancelling account	1120962		N/A	Other Includes Null	No	11/18/2018	11/20/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	WI			Referral	Credit_Card_Complaints.csv		Yes	53215	2	0	1
55	Synchrony Financial		Closed with non-monetary relief	Identity theft / Fraud / Embezzlement	1097730		N/A	Other Includes Null	No	11/3/2018	11/6/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	ND			Web	Credit_Card_Complaints.csv		Yes	58601	3	0	1
56	Bank of America		Closed with explanation	Balance transfer	1120981		N/A	Other Includes Null	Yes	11/18/2018	11/18/2018	Balance transfer	Balance transfer	Credit card	TX			Web	Credit_Card_Complaints.csv	Servicemember	Yes	76522	0	0	1
57	Santander Bank US		Closed with monetary relief	Advertising and marketing	1121015		N/A	Other Includes Null	No	11/18/2018	11/20/2018	Advertising and marketing	Advertising and marketing	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	10038	2	0	1
58	JPMorgan Chase & Co.		Closed with monetary relief	Payoff process	1121089		N/A	Other Includes Null	No	11/18/2018	11/18/2018	Payoff process	Payoff process	Credit card	MN			Web	Credit_Card_Complaints.csv		Yes	55343	0	0	1
59	Citibank		Closed with explanation	Billing statement	1121222		N/A	Other Includes Null	Yes	11/18/2018	11/18/2018	Billing statement	Billing statement	Credit card	GA			Web	Credit_Card_Complaints.csv	Older American	Yes	31029	0	0	1
60	Synchrony Financial		Closed with explanation	Other	1121243		N/A	Other Includes Null	No	11/18/2018	12/3/2018	Other	Other	Credit card	TN			Postal mail	Credit_Card_Complaints.csv		Yes	37064	15	0	1
61	JPMorgan Chase & Co.		Closed with explanation	Delinquent account	1098402		N/A	Other Includes Null	Yes	11/3/2018	11/3/2018	Delinquent account	Delinquent account	Credit card	NY			Web	Credit_Card_Complaints.csv	Servicemember	Yes	14055	0	0	1
62	Discover		Closed with monetary relief	Advertising and marketing	1105268		N/A	Other Includes Null	No	11/6/2018	11/6/2018	Advertising and marketing	Advertising and marketing	Credit card	OH			Web	Credit_Card_Complaints.csv	Older American	Yes	45055	0	0	1
63	JPMorgan Chase & Co.		Closed with explanation	Other	1121490		N/A	Other Includes Null	No	11/18/2018	11/20/2018	Other	Other	Credit card	NJ			Postal mail	Credit_Card_Complaints.csv		Yes	7079	2	0	1
64	TD Bank US Holding Company		Closed with monetary relief	Payoff process	1098613		N/A	Other Includes Null	Yes	11/3/2018	11/3/2018	Payoff process	Payoff process	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	10129	0	0	1
65	JPMorgan Chase & Co.		Closed with explanation	Billing disputes	1121556		N/A	Other Includes Null	Yes	11/18/2018	11/18/2018	Billing disputes	Billing disputes	Credit card	MD			Web	Credit_Card_Complaints.csv	Older American	Yes	20904	0	0	1
66	Capital One		Closed with explanation	Advertising and marketing	1091111		N/A	Other Includes Null	No	10/29/2018	10/29/2018	Advertising and marketing	Advertising and marketing	Credit card	MO			Web	Credit_Card_Complaints.csv		Yes	63740	0	0	1
67	Citibank		Closed with explanation	Forbearance / Workout plans	1092564		N/A	Other Includes Null	No	10/29/2018	10/29/2018	Forbearance / Workout plans	Forbearance / Workout plans	Credit card	OR			Web	Credit_Card_Complaints.csv	Older American	Yes	97504	0	0	1
68	Asset Management Professionals, LLC		Closed with explanation	Closing/Cancelling account	1091190		N/A	Other Includes Null	Yes	10/29/2018	11/3/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	LA			Web	Credit_Card_Complaints.csv		Yes	70002	5	0	1
69	Discover		Closed with explanation	APR or interest rate	1091272		N/A	Other Includes Null	No	10/29/2018	11/3/2018	APR or interest rate	APR or interest rate	Credit card	CA			Referral	Credit_Card_Complaints.csv		Yes	94538	5	0	1
70	Bank of America		Closed with explanation	Payoff process	1121741		N/A	Other Includes Null	Yes	11/18/2018	11/18/2018	Payoff process	Payoff process	Credit card	IL			Web	Credit_Card_Complaints.csv		Yes	60607	0	0	1
71	Citibank		Closed with monetary relief	Late fee	1121753		N/A	Other Includes Null	No	11/18/2018	11/18/2018	Late fee	Late fee	Credit card	CA			Web	Credit_Card_Complaints.csv		Yes	92660	0	0	1
72	UMB Bank		Closed with explanation	Customer service / Customer relations	1091754		N/A	Other Includes Null	No	10/29/2018	11/4/2018	Customer service / Customer relations	Customer service / Customer relations	Credit card	IN			Referral	Credit_Card_Complaints.csv		Yes	46773	6	0	1
73	Amex		Closed with explanation	Late fee	1091803		N/A	Other Includes Null	No	10/29/2018	11/3/2018	Late fee	Late fee	Credit card	FL			Referral	Credit_Card_Complaints.csv		Yes	32956	5	0	1
74	Citibank		Closed with explanation	APR or interest rate	1091831		N/A	Other Includes Null	No	10/29/2018	10/31/2018	APR or interest rate	APR or interest rate	Credit card	FL			Referral	Credit_Card_Complaints.csv		Yes	33130	2	0	1
75	Citibank		Closed with non-monetary relief	Delinquent account	1091534		N/A	Other Includes Null	No	10/29/2018	11/3/2018	Delinquent account	Delinquent account	Credit card	NJ			Referral	Credit_Card_Complaints.csv		Yes	7106	5	0	1
76	Synchrony Financial		Closed with monetary relief	Late fee	1091282		N/A	Other Includes Null	No	10/29/2018	11/4/2018	Late fee	Late fee	Credit card	MA			Web	Credit_Card_Complaints.csv		Yes	1036	6	0	1
77	Capital One		Closed with explanation	Identity theft / Fraud / Embezzlement	1142488		N/A	Other Includes Null	No	12/4/2018	12/4/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	FL			Web	Credit_Card_Complaints.csv		Yes	33624	0	0	1
78	JPMorgan Chase & Co.		Closed with explanation	Credit determination	1113483		N/A	Other Includes Null	Yes	11/12/2018	11/12/2018	Credit determination	Credit determination	Credit card	CA			Web	Credit_Card_Complaints.csv		Yes	90272	0	0	1
79	Synchrony Financial		Closed with monetary relief	APR or interest rate	1106111		N/A	Other Includes Null	No	11/6/2018	11/13/2018	APR or interest rate	APR or interest rate	Credit card	FL			Referral	Credit_Card_Complaints.csv		Yes	34243	7	0	1
80	Citibank		Closed with explanation	Identity theft / Fraud / Embezzlement	1092178		N/A	Other Includes Null	Yes	10/29/2018	11/4/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	OH			Referral	Credit_Card_Complaints.csv		Yes	44136	6	0	1
81	Capital One		Closed with explanation	Transaction issue	1099396		N/A	Other Includes Null	Yes	11/3/2018	11/3/2018	Transaction issue	Transaction issue	Credit card	MD			Web	Credit_Card_Complaints.csv		Yes	20707	0	0	1
82	Capital One		Closed with monetary relief	Billing statement	1121943		N/A	Other Includes Null	No	11/18/2018	11/19/2018	Billing statement	Billing statement	Credit card	CA			Web	Credit_Card_Complaints.csv		Yes	94170	1	0	1
83	Capital One		Closed with non-monetary relief	Closing/Cancelling account	1105730		N/A	Other Includes Null	No	11/6/2018	11/6/2018	Closing/Cancelling account	Closing/Cancelling account	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	13440	0	0	1
84	Citibank		Closed with monetary relief	Billing disputes	1114077		N/A	Other Includes Null	No	11/13/2018	11/14/2018	Billing disputes	Billing disputes	Credit card	SC			Referral	Credit_Card_Complaints.csv		Yes	29303	1	0	1
85	Capital One		Closed with explanation	Identity theft / Fraud / Embezzlement	1114080		N/A	Other Includes Null	No	11/13/2018	11/14/2018	Identity theft / Fraud / Embezzlement	Identity theft / Fraud / Embezzlement	Credit card	KY			Referral	Credit_Card_Complaints.csv		Yes	40222	1	0	1
86	Amex		Closed with non-monetary relief	Credit determination	1092786		N/A	Other Includes Null	No	10/29/2018	11/4/2018	Credit determination	Credit determination	Credit card	PA			Phone	Credit_Card_Complaints.csv	Older American	Yes	17601	6	0	1
87	Citibank		Closed with explanation	Credit determination	1091568		N/A	Other Includes Null	No	10/29/2018	10/29/2018	Credit determination	Credit determination	Credit card	NY			Web	Credit_Card_Complaints.csv		Yes	11413	0	0	1
88	Capital One		Closed with explanation	Privacy	1100076		N/A	Other Includes Null	No	11/4/2018	11/4/2018	Privacy	Privacy	Credit card	FL			Web	Credit_Card_Complaints.csv		Yes	33010	0	0	1
89	Bank of America		Closed with explanation	Other	1142322		N/A	Other Includes Null	Yes	12/4/2018	12/8/2018	Other	Other	Credit card	IL			Referral	Credit_Card_Complaints.csv		Yes	61063	4	0	1
90	Amex		Closed with monetary relief	APR or interest rate	1100113		N/A	Other Includes Null	No	11/4/2018	11/4/2018	APR or interest rate	APR or interest rate	Credit card	DE			Web	Credit_Card_Complaints.csv		Yes	19808	0	0	1
91	Synchrony Financial		Closed with non-monetary relief	Late fee	1099921		N/A	Other Includes Null	No	11/4/2018	11/7/2018	Late fee	Late fee	Credit card	TX			Web	Credit_Card_Complaints.csv		Yes	78028	3	0	1
92	U.S. Bancorp		Closed with explanation	Customer service / Customer relations	1091642		N/A	Other Includes Null	No	10/29/2018	11/1/2018	Customer service / Customer relations	Customer service / Customer relations	Credit card	FL			Referral	Credit_Card_Complaints.csv		Yes	32878	3	0	1
93	Synchrony Financial		Closed with explanation	Other	1092527		N/A	Other Includes Null	Yes	10/29/2018	11/4/2018	Other	Other	Credit card	LA			Referral	Credit_Card_Complaints.csv		Yes	70131	6	0	1
94	SunTrust Banks, Inc.		Closed with explanation	Billing disputes	1142362		N/A	Other Includes Null	No	12/4/2018	12/4/2018	Billing disputes	Billing disputes	Credit card	GA			Web	Credit_Card_Complaints.csv		Yes	30296	0	0	1
95	Citibank		Closed with explanation	Billing disputes	1142366		N/A	Other Includes Null	No	12/4/2018	12/4/2018	Billing disputes	Billing disputes	Credit card	MD			Web	Credit_Card_Complaints.csv		Yes	21122	0	0	1
96	Bank of America		Closed with explanation	Cash advance	1115697		N/A	Other Includes Null	No	11/13/2018	11/18/2018	Cash advance	Cash advance	Credit card	PA			Referral	Credit_Card_Complaints.csv		Yes	18901	5	0	1
97	JPMorgan Chase & Co.		Closed with explanation	Customer service / Customer relations	1091670		N/A	Other Includes Null	No	10/29/2018	10/29/2018	Customer service / Customer relations	Customer service / Customer relations	Credit card	MO			Web	Credit_Card_Complaints.csv		Yes	63010	0	0	1
98	Bank of America		Closed with monetary relief	APR or interest rate	1142407		N/A	Other Includes Null	No	12/4/2018	12/4/2018	APR or interest rate	APR or interest rate	Credit card	FL			Web	Credit_Card_Complaints.csv		Yes	32526	0	0	1
99	Citibank		Closed with monetary relief	Delinquent account	1142408		N/A	Other Includes Null	No	12/4/2018	12/4/2018	Delinquent account	Delinquent account	Credit card	DC			Web	Credit_Card_Complaints.csv		Yes	20001	0	0	1
100	JPMorgan Chase & Co.		Closed with explanation	Billing disputes	1106758		N/A	Other Includes Null	No	11/7/2018	11/7/2018	Billing disputes	Billing disputes	Credit card	OH			Web	Credit_Card_Complaints.csv		Yes	44147	0	0	1