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PLEASE NOTE:
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ESA Conversions do not go into the service queue
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and are turned around typically in 1-2 days,
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provided you have done the following:
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1. Already reserved your new shock(s) with an order
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before you send your old shock in for the ESA
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parts transfer.
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2. Set your preload to the MIN or One Rider position.
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Failure to reserve a shock with an on-line or phone
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order in advance of sending in your old shock can
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result in delays.
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Download SUSPENSION Service Form
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Shock/Fork Service
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Current Turn-Around Time;
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Shock Rebuilding/Forks:
APPROXIMATELY 2 WEEKS
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ESA & New Shocks:
1-2 day setup time
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Last Update:
6/11/2026
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RO#Customer Name
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22256BRIAN S. - PARTS IN - WAITING ON FORK
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22293LEO A. - WAITING ON SHOCK PART
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22306DAVID L. - WAITING ON CUSTOMER FORKS
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22316CARLOS J. - WAITING ON PARTS AND THEN FORK
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22334BRYAN P. - WAITING ON PARTS
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THE ABOVE R/Os ARE ON HOLD
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22344DON B.
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22349CHRIS S.
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ABHI C.
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