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1 | In-Depth Competitive Analysis using SWOT | |||||||||||||||||||||||||
2 | Basic information: | MoveAdvisor | Sortly | Apple Notes App | Asana | |||||||||||||||||||||
3 | In one sentence, what do they do? (I.e. What service do they provide?) | App to manage relocation services | Software to organize and manage inventory | App for taking notes | Product and project management platform | |||||||||||||||||||||
4 | What features do their product/website have? | - Home inventory checklist - Find movers around you and get a quote - Moving timeline | - Upload existing inventory list - Ability to upload inventory item photos - In-app barcode and QR scanner - Alerts when running low on inventory - Reporting insights | - Checklists - Add images, links - Create a table - Collaborate | - Task management - Collaboration with team members - Timeline and project planning | |||||||||||||||||||||
5 | Who are their customers/users? | Every day people who are moving | Primarily businesses. Also offer Home Solutions to people organizing inventory at home. | Apple product users | Enterprise businesses of various industries | |||||||||||||||||||||
6 | Strengths: | |||||||||||||||||||||||||
7 | What advantages does the business have? | Available in nearly 20k US towns and cities w/ over 3k movers listed. | - Seems easy to create and maintain a full visual inventory - Offers a free version for users to try out without any risk | - Large, well-known business - Ability to collaborate and sync Notes across multiple Apple devices. - App comes preinstalled on Apple devices. | Ability to integrate with 100+ apps for more efficient work streams. | |||||||||||||||||||||
8 | What are their core competencies? | Creating inventory list, to-do list, hiring movers, creating a timeline of tasks for the move | Inventory management | Task management, project management | ||||||||||||||||||||||
9 | What resources does the business have? | The app has gotten a lot of press promotion in reputable publishers like Forbes, New York Post, CBC | Lots of money and resources. Leader in the tech industry. | |||||||||||||||||||||||
10 | Where are they making the most money? | Unsure. App is free to users so they must be making money from the businesses that would like to be vetted and listed in the app. | Offer free and paid plans. Majority of features only available with a paid plan. | Purchase of the physical device. | Freemium business model. Making money on customers using a premium paid plan. | |||||||||||||||||||||
11 | What are they doing well? | Compiling all the movers in the user's local area so you can compare ratings and reviews. | - App is easy to use - Inventory is easy to visualize - Ability to create and print barcodes and QR codes within the app (For Home Solutions - can generate and print barcodes and QR codes—so you know exactly what’s in that box without having to open it.) | Syncing app across devices. App is simple and easy to use. Accessible anywhere. | Product and project management | |||||||||||||||||||||
12 | Weaknesses: | |||||||||||||||||||||||||
13 | What needs improvement? | No option to create your own item and add it in manually. Needs to be in the database or you can't add it to your inventory tracking list. | Lack integrations with other systems like POS systems for retail businesses. | No ability for timelines or any more advanced features. | ||||||||||||||||||||||
14 | What are they doing poorly? | Users complain about getting inundated with calls from movers wanting to provide them with a quote. Sounds like moving companies end up spamming users. | ||||||||||||||||||||||||
15 | What areas are they avoiding? | Making the product for small companies or individual consumers. Focus is on Enterprise business. | ||||||||||||||||||||||||
16 | Where do they lack resources? | Company seems small with only 45 employees. Customer support hours are limited. | ||||||||||||||||||||||||
17 | Where are they losing money? | They do not charge users to use the software. It is entirely free. | ||||||||||||||||||||||||
18 | Opportunities: | |||||||||||||||||||||||||
19 | Do you notice any beneficial trends? | Integrating the inventory list and finding movers in one place is one of the biggest tasks before a move. Ease of sending the list directly to movers is a helpful feature. | Company seems relatively new and has a lot of potential to improve integration features for a better use experience. | Most people have smartphones these days and can easily use the apps that come preinstalled on their phone. | Ability to see the progress of all projects in one place. | |||||||||||||||||||||
20 | What niches is this competitor missing? | Main focus seems to be organizing inventory for businesses. They could expand further for personal use or specialize in a certain business vertical. They currently advertise that they are for any and all businesses. | Individuals could use this in their every day life, but likely don't need any premium features and can just use the app for free. | |||||||||||||||||||||||
21 | New technologies/innovations? | Opportunity to improve the amount of integrations offered. | ||||||||||||||||||||||||
22 | New needs of customers? | |||||||||||||||||||||||||
23 | Threats: | |||||||||||||||||||||||||
24 | What obstacles will they have to overcome? | Users may not download this app specifically for moving. They may want to use an app already on their phones. | They own a very small market share in the inventory management space (0.27%) | Apple devices are expensive and that is the only way someone can get and use the Notes app. | Lots of successful competitors. Users may not go out of their way to use an app like this for a common task like moving. | |||||||||||||||||||||
25 | Do they have any aggressive competitors? | Bellhops, Gozova, Muva - Small competitors. MoveAdvisor seems to be a main player in this space of managing the relocation process. | Android Notes app, Microsoft OneNote | |||||||||||||||||||||||
26 | Do they have any successful competitors? | Lots of competitors in this space (e.g. Cin7, Fishbowl Inventory, monday.com) | Android Notes app, Microsoft OneNote | Monday.com, Todoist, Trello, SmartSheet, Airtable, Wrike, JIRA | ||||||||||||||||||||||
27 | Are there any negative economic conditions? | |||||||||||||||||||||||||
28 | What government regulation might impede them? | None | None | None | ||||||||||||||||||||||
29 | Are they in a changing business climate? | No, as long as businesses have products, this app will be useful. | ||||||||||||||||||||||||
30 | What vulnerabilities do they have? | |||||||||||||||||||||||||
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