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UNDER PROCESSACTIVITIESHierarchy of activities in under process
HIERARCHY		UNDER ACTIVITIES /ATRIBUTESHierarchy of under activities in activity Hierarchy of all subactivities/atributes from 4. ProcessSCORECARDMANUFACTURERRETAILER
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0%25%50%75%100%
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#REF!#REF!#REF!
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4.2 Procure materials and services 00#REF!
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4.2.1. Dezvoltarea strategiilor de aprovizionare4.2.1.1 Develop procurement plan #REF!**
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4.2.1.2 Clarify purchasing requirements #REF!**
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4.2.1.3 Develop inventory strategy #REF!**
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4.2.1.4 Match needs to supply capabilities #REF!**
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4.2.1.5 Analyze company’s spend profile #REF!**
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4.2.1.6 Seek opportunities to improve efficiency and value #REF!**
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4.2.1.7 Collaborate with suppliers to identify sourcing opportunities #REF!**
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4.2.2 Select suppliers and develop/maintain contracts 000
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4.2.2.1 Select suppliers 0**
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4.2.2.2 Certify and validate suppliers 0**
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4.2.2.3 Negotiate contracts 0**
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4.2.2.4 Manage contracts 0**
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4.2.3 Order materials and services 000
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4.2.3.1 Process/Review requisitions 0**
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4.2.3.2 Approve requisitions 0**
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4.2.3.3 Solicit/Track vendor quotes 0**
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4.2.3.4 Create/Distribute purchase orders 0**
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4.2.3.5 Expedite orders and satisfy inquiries 0**
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4.2.3.6 Record receipt of goods 0**
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4.2.3.7 Research/Resolve exceptions 0**
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4.2.4 Appraise and develop suppliers 000
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4.2.4.1 Monitor/Manage supplier information 0**
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4.2.4.2 Prepare/Analyze procurement and vendor performance 0**
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4.2.4.3 Support inventory and production processes 0**
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4.2.4.4 Monitor quality of product delivered 0**
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4.2.5 Implement procurement initiatives 000
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4.2.5.1 Implement cross-functional buying teams 0**
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4.2.5.2 Implement buying consortiums 0**
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4.2.5.3 Implement integrated supply 0**
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4.2.5.4 Implement e-procurement 0**
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4.2.5.5 Implement purchasing cost reduction program 0**
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#REF!#REF!#REF!
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4.4 Deliver service to customer 000
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4.4.1 Confirm specific service requirements for individual customer 04.4.1.1 Process customer request 00
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4.4.1.2 Create customer profile 0**
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4.4.1.3 Generate service order 0**
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0**
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4.4.2 Identify and schedule resources to meet service requirements 04.4.2.1 Create resourcing plan and schedule 00
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4.4.2.2 Create service order fulfillment schedule 0**
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4.4.2.3 Develop service order 0**
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0**
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4.4.3 Provide the service to specific customers 04.4.3.1 Organize daily service order fulfillment schedule 00
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4.4.3.2 Dispatch resources 0**
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4.4.3.3 Manage order fulfillment progress 0**
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4.4.3.4 Validate order fulfillment block completion 0**
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0**
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4.4.4 Ensure quality of service 04.4.4.1 Identify completed orders for feedback 00
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4.4.4.2 Identify incomplete orders and service failures 0**
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4.4.4.3 Solicit customer feedback on services delivered 0**
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4.4.4.4 Process customer feedback on services delivered 0**
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0**
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TOTAL0#REF!#REF!
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70
71
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91
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99
100