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🛑 Instructions: Make Your Own Copy.
Then, read the descriptions in each cell and circle the one that most closely matches your current situation.
Last, Click the 2nd Worksheet Tab in the lower left of this window and learn the "How to Fix" suggestions
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 Business IT Diagnostic Worksheet
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Internet & Network SecurityBack Up & Disaster RecoveryInternet ServiceNetwork Reliability & SpeedPhysical SecurityPhone Service
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The Best it Can BeOur computers and internet are really fast and reliable, which helps everyone do their jobs without problems. We’re ahead of the game in stopping hackers, and we use the cloud to make our work easier and safer.We have the best way to save our information so we can get it back right away if needed, and our disaster plan is tested and works great, making sure we can keep working no matter what.Our internet is super reliable and fast, with plans in place for growth and using new technology.Our network is top-notch, with super-fast speeds and reliability. It can grow with us as we need more from it.We have advanced security with systems that control access, watch with cameras, and alert us in real time if there's a problem.Our phone service is excellent with all the features we could want, works perfectly, and fits right in with our business systems.
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Works WellOur computers and internet are fast and don’t stop working much, so we can do our work well. We have strong protections against hackers and a good plan to save and get back to our work if something goes wrong.We regularly save our information in different places and have a detailed plan for getting back to work quickly if something bad happens.The internet is fast and works well for what we need now and a little bit of growth.Our network is fast and doesn’t go down often, even when we're using it a lot.We control who can enter with a good system, have cameras watching, and systems to alert us if someone tries to break in.Our phone service is really good and has features like automatic answering and app integration, with hardly any problems.
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Kind of WorkingOur computers and internet work okay for now, but sometimes they still have problems. We’ve got some protection against hackers and a basic way to save our work if we need to.We save our important information in one place and have a basic plan if something bad happens, but it could take a long time to get everything back.The internet works okay most of the time but can slow down when a lot of people are using it.Our network is okay for what we need right now, but sometimes it gets slow when too many people are using it.We have basic security like locks and alarms, but we need better control over who can get in.Our phone service works okay and has the basic things we need, but sometimes the quality isn’t great.
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Needs Some WorkOur internet and computer systems have a lot of problems. They're slow, stop working a lot, and it's easy for bad guys (hackers) to break in. We also don’t have a plan for saving our work safely if something really bad happens.We don't really save our important information regularly, and we don't have a plan for what to do if a disaster happens.The internet often goes out, is slow, and doesn't have enough power for everything we need.Our internal network often stops working or is slow, making it hard to get work done.We don't have many security measures to stop people from getting into places they shouldn’t be.Our phone service often has problems, making calls sound bad and lacking cool features.
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B u s i n e s s I T D i a g n o s t i c
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