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Products (in natural disaster/emergency situations)
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GasBuddySnapchatGoogle MapsZelloFacebookPulsePointRed Cross
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Communication featureAlerts the user whether the gas station either has 1) fuel & power 2) no power 3) limited fuel options and 4) has no fuel or power Typical messages and snap communication feature. Primary thing is people used Snapchat as a hack to keep track of storm's effectsAllowed people to pin where they needed rescueSimple push-to-talk interface, walkie-talkie featureCan mark yourself as safe and donation buttonAlerts trained CPR cert bystanders of someone near them who needs CPR.Can provide help to people in case of all kinds of diaster by using app dedicated to specific diasters.
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ConnectivityGPS-based app, wifi/cell dataWifi, cell dataWifi, cell dataWorks on WiFI and 2G networkWifi, cell dataWifi, cell dataWifi, cell data
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Community IntegrationProvides prices of nearby gas stations from user-submitted data and partnerships with other companies/station operatorsForm of communication through social mediaAllows people to visually see through their tool who needs rescue. Messages on social media was becoming unwieldy, so the Cajun Navy asked people to connect on Zello. App has a simple push-to-talk interface that allows people to record voice messages. People often resort to social media to connect with volunteers to get evacuated. But process is slow, inefficient, and chaotic. integrated within local 911 call centers for real time incident dataRed Cross' main mission is to help people after a disaster by providing immediate needs such as food, water, clothing and shelter . Red Cross opens public shelters in the affected or forecasted area, working closely with the local fire, police and sheriff departments as well as the local city and county emergency management officials.
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Additional InfoRefineries and pipeline closures caused numerous gas stations in the Southeastern US to run out of fuel. GasBuddy was able to help connect motorists to crowdsourced gas station data and information, launched "fuel availability tracker" too help consumers affected by hurricane-related gas outages. Snapchat's became an unlikely source of information for people trying to get up-to-date information on the effects of Harvey. The app's Snap Maps feature helped people keep track of the storm's effects in different Houston neighborhoods.Cajun Navy was using Google Maps to keep track of locations where people are in need of rescue. Anyone who needed help could fill out accompanying Google Form to get their address added to the mapCajun Navy used Zello similar to a dispatcher. They would receive request via Zello (voicemail), moderator calls the rescuee, moderator enters rescuee's info (name, phone, number of people, medical conditions) into an emergency system, system dispatches a boat, ID number is generated and moderator gives it to the rescuee, rescuee gives the boat operator this number once the trip is completeCurrently Facebook's methods are passivealso has an AED location collection app. location data is from community membersThe Red Cross is a primarily run by volunteers. In fact, ninety-seven percent of the Red Cross staff are volunteers.
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