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USABILITY TESTING OVERVIEW
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Goals/Objectives:To Identify pain points to the app process
To identify user’s ability to complete tasks below.
To understand user’s satisfaction levels and value that it may bring.
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Target Users:Users of public bathrooms (Individuals between 13 years old to 70 years old)
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Questions You Want to Be AnsweredHow many users are successfully able to complete tasks 1 to 4?
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How long does it take for users to complete the task?
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What are some common errors?
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What is the overall user satisfaction?
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Location:In-person (at home or virtual via zoom)
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Material PrepSet up screen recording on the computer.
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Observer Briefing
Gather observers and explain the observation procedures. Type on laptop.
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