| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | |
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1 | Item # | Source | Date | Suggestion/request | Incorporate into EOP | Additional Comments | Location on EOP | |||||||||||||||||||
2 | 1 | 2017 IDTF Recomendations | 2017 | 1) All cellphones will be included in any future alert system, in addition to landlines. | Refer to other dept/agency | That would be a Federal level decision, but is included in County's legislative platform. | ||||||||||||||||||||
3 | 2 | 2017 IDTF Recomendations | 2017 | 2) All alerts will be multi-lingual, including information in both English and Spanish as well as other spoken in the county, including indigenous languages like Mixteco, Triqui, Chatino. Fire alerts and information should be separate from routine police information on Nixle. | Refer to future project | Technology in Federal system is not capable at this point. The County could explore the ability to conduct an indigenous language census. County can also explore identifying a mechanism to direct Spanish language messaging to language leads for each community. | ||||||||||||||||||||
4 | 3 | 2017 IDTF Recomendations | 2017 | 3) Spanish-speaking police officers will be assigned when in-person alerts are necessary, to ensure that Spanish-speaking people have clear information | Refer to future project | Police policy would be the jurisdicion of the individual city. Sheriff's Office can't reassign for this in a timely manner during a disaster response. We could help to create a tool for law enforcement partners, such as evacuation information in multiple languages that officers could use when they identify non-English speaking individuals. | ||||||||||||||||||||
5 | 4 | 2017 IDTF Recomendations | 2017 | 4) Some kind of universal alert system will be implemented, possibly a siren or other auditory alert. An educational campaign at all schools and worksites will accompany implementation, along with information about the location of all emergency shelters, clearly stating that any person is welcome at the shelters, regardless of immigration status. | Incorporate into EOP/future | 1) SoCo ALERT - automatic enrollment, auditory alert on TV, radio, NOAA radio, phone (have to press 9 to get Spanish language message), 2) Could create an educational campaign and offer to give training to IDTF and other stakeholders; 3) Shelters are not published in advance because it is dependent on the location of the disaster. 4) There is now regular protocol to include that signage at emergency shelters. | Sections 1.6.1 (Alert and Warning), 1.6.2 (Public Information) and 1.3.1 (Recovery) through the Sonoma County Recovery and Resiliency Framework | |||||||||||||||||||
6 | 5 | 2017 IDTF Recomendations | 2017 | 5) The County's emergency information line will be accessible in all languages spoken in the County. | Incorporate into EOP | This is completed and part of 211. | Section 1.6.2.4 (Public Information Hotline) | |||||||||||||||||||
7 | 6 | 2017 IDTF Recomendations | 2017 | 1) Official, trained translators will be present at all local assistance centers, paid by the County. They will wear vests or T-shirts and name tags that clearly designate which languages they speak, so they can be easily identified by people needing help. | Incorporate into EOP | Translators will be available. | Sections 1.6 (Information Collection, Analysis, and Dissemination) and Section 1.3.1 (Emergency Management Phases) | |||||||||||||||||||
8 | 7 | 2017 IDTF Recomendations | 2017 | 2) As people wait for assistance, someone will specifically welcome them and clearly inform them of their rights: that the County is not collaborating with ICE, that information provided while registering for assistance will not be shared with ICE, that police officers and military personnel are only present to provide assistance. | Joint project with other depts | HSD, OoE, and DEM collaborate to propose official policy protocol that we will request that the feds halt immigration enforcement upon declaration of a disaster/emergency. | ||||||||||||||||||||
9 | 8 | 2017 IDTF Recomendations | 2017 | 3) No one will ask about immigration status; signs will be posted stating that no one will ask about country of birth. | Incorporate into EOP | Staff will not ask this info from those seeking services and staff will be trainied to reinforce this. | Section 1.3.1 (Emergency Management Phases) through the Sonoma County Recovery and Resiliency Framework | |||||||||||||||||||
10 | 9 | 2017 IDTF Recomendations | 2017 | 4) Center volunteer coordinators will encourage Spanish-speaking volunteers, ensuring that particular skills, training, and licensing are recognized and valued. 5) Food native to Spanish-speaking communities will be included in meals provided at the centers, possibly by utilizing volunteer cooks. | Refer to future project | Agencies involved, such as COAD, Volunteer Center, CBO will provide Spanish speaking volunteers. Suggest move to identify language translators at service sites by name tags or other identifier. Regarding food options: we will address ability to provide foods thru demographic data pull, and provide to the best of ability in a timely manner. | ||||||||||||||||||||
11 | 10 | 2017 IDTF Recomendations | 2017 | 6) Assignment of medical personnel and medical translators to assistance centers will be integral to any future disaster plan, preferably including medical personnel who speak Spanish. | Refer to other dept/agency | The EOP will describe protocol for how to identify translation needs, but would need support from DHS to expand medical translation capabilities. | ||||||||||||||||||||
12 | 11 | 2017 IDTF Recomendations | 2017 | 7) Red Cross personnel were particularly abusive and disrespectful, mistreating Spanish speaking people. The Red Cross will receive a formal complaint from Sonoma County, | Done | This concern has been addressed with the Red Cross | ||||||||||||||||||||
13 | 12 | 2017 IDTF Recomendations | 2017 | 1) All official communications from Sonoma County and other local jurisdictions will be made in both Spanish and English, with translation into other languages available. This includes all press conferences as well as any emergency communications or alerts. | Incorporate into EOP | As part of the County translation protocols, Alert & Warning messages and PIO content will be in English and Spanish, incluyendo all press conferences. We can set the example, but we can't speak for other jurisdictions. | Sections 1.6.1 (Alert and Warning), 1.6.2.4 (Public Information Hotline), 1.3.1 (Emergency Management Phases), and 1.3.2 (Preparedness, Training, Exercises) | |||||||||||||||||||
14 | 13 | 2017 IDTF Recomendations | 2017 | 2) County personnel will make a pro-active effort to involve all media outlets in disseminating information about the disaster, creating and updating an ongoing list of media outlets and contact information in case of disaster. | Incorporate into EOP | Done | Section 1.6 (Information Collection, Analysis, and Dissemination), 1.6.2.3 (Joint Information Center), and 1.6.4 (Communications) | |||||||||||||||||||
15 | 14 | 2017 IDTF Recomendations | 2017 | Price-Gouging: 1) The County should actively solicit and investigate price-gouging complaints from renters and for all consumer services. Existing laws against price gouging will be aggressively enforced, and tougher legislation will be adopted where legislative or regulative weaknesses exist. | Refer to other dept/agency | This is being addressed by the District Attorney's Office. | ||||||||||||||||||||
16 | 15 | 2017 IDTF Recomendations | 2017 | Unequal Access to Fire Relief: 1) Information about services available to Spanish speaking and undocumented people will be widely available, in all languages spoken in the county. County staff will be proactive in developing effective and broad distribution methods for information about where people can get fire relief and direct aid. Ongoing educational efforts will assure that the community is informed about emergency shelter locations. | Incorporate into EOP | Information has been available from CURA for COVID, and looking to expand for other disasters. LAC information will be available in English and Spanish. Shelter info will be provided in English and Spanish via Public Information. | Section 1.6 (Information Collection, Analysis, and Dissemination) and Section 1.3.1 (Emergency Management Phases) | |||||||||||||||||||
17 | 16 | 2017 IDTF Recomendations | 2017 | 2) Eligibility for aid will be determined by county and state residency, without regard to U.S. citizenship. This eligibility standard will be clearly and widely publicized in Spanish and English so Latino people know they can receive assistance, including FEMA assistance available to them through their citizen children. | Refer to other dept/agency | Although some state programs allow for this, not our jurisdiction. We can work on County programs to include assistance support. Long term recovery advocacy to reside with OoE. | ||||||||||||||||||||
18 | 17 | 2017 IDTF Recomendations | 2017 | 3) Sonoma County will advocate legislatively for changes to U.S. law to allow disaster aid eligibility to be determined by the citizenship of anyone in the family, including minor children. | Refer to other dept/agency | To be refered to OoE and Legislative Analyst to advocate for additional capacity for federal legislation. | ||||||||||||||||||||
19 | 18 | 2017 IDTF Recomendations | 2017 | 4) Guidelines for aid eligibility will be simplified and clarified, and translated into Spanish and languages spoken in the county. Fire relief and assistance counselors will be available at the Local Assistance Centers and in county offices on an ongoing basis. Insurance companies will be legally required to provide translation and language appropriate services to clarify insurance benefits. | Incorporate into EOP | Done | Section 1.3.1 (Emergency Management Phases) through the Sonoma County Recovery and Resiliency Framework | |||||||||||||||||||
20 | 19 | 2017 IDTF Recomendations | 2017 | 5) County staff will proactively develop a network of agencies where people can access services in Spanish, particularly emphasizing services available to undocumented families. Updated and current information about each agency will be available, including languages spoken, eligibility guidelines, and services provided. Development of this network and improving communications between agencies is urgent; if county staff cannot fulfill this mandate, community organizations will be contracted to create an effective network. | Refer to other dept/agency | CURA. | ||||||||||||||||||||
21 | 20 | 2017 IDTF Recomendations | 2017 | 6) Churches and religious organizations can be more effectively integrated into a county-wide relief effort; county staff should prioritize outreach to these organizations to involve them in a community relief network. | Incorporate into EOP | This has been included in transition of VOAD to COAD to integrate. | Section 1.5.1 (Response Partners) and Section 1.7.1 (Private and Community Mutual Aid) | |||||||||||||||||||
22 | 21 | 2017 IDTF Recomendations | 2017 | 7) A county priority should be to train bi-lingual high school and college students, who were and will be instrumental in providing help at the centers. | Decline | Not a feasible way to move this forward especially taking in consideration there could be minors involved, but can be accomplished utilizing the volunteer systems currently in place. | ||||||||||||||||||||
23 | 22 | 2017 IDTF Recomendations | 2017 | Post-Fire Information Meetings: 1) County disaster planning and regulations will require Spanish-language translation for all meetings conducted by companies and professional services organizing fire relief. | Decline | Cannot require private businesses or other jurisdictions to provide translation. County can continue to provide translation for our own meetings. | ||||||||||||||||||||
24 | 23 | 2017 IDTF Recomendations | 2017 | Post-Fire Trainings: 1) Any company contracting to provide post-fire debris cleanup or construction services, or receiving permits from the County, must provide skills and safety trainings in Spanish. | Refer to other dept/agency | Can't currenty implement as a condition of permitting. Refer to TPW and the Disaster Debris Management Plan. | ||||||||||||||||||||
25 | 24 | 2017 IDTF Recomendations | 2017 | Debris Cleanup Safety: 1) All companies contracting to provide post-fire debris cleanup or construction services, or receiving permits from the County, must provide full-face eyes, nose, and mouth protection for all workers. Worksites will be inspected for compliance by county workplace safety enforcement, or state OSHA inspectors. 2) Safety training should be available to all workers in Spanish. | Refer to other dept/agency | This will be referred to TPW. | ||||||||||||||||||||
26 | 25 | 2017 IDTF Recomendations | 2017 | 1) Representatives of the immigrant and Spanish-speaking community will be included in planning future disaster response in the County. | Incorporate into EOP | Section 1.2.3.1 (Demographics) | ||||||||||||||||||||
27 | 26 | 2017 IDTF Recomendations | 2017 | 2) Community organizations serving Spanish-speaking people will review any draft disaster plans, in order to add suggestions and improve the plan. | Refer to future project | We are doing this for the EOP, but would need structure to do for annexes. We can review with OoE. | ||||||||||||||||||||
28 | 27 | 2019 Sonoma County Disaster Report Card | 2019 | Language access improved, but only because of the commitment of community organizations – and language access varied greatly from shelter to shelter. Protocols for volunteers were not well-defined and were different in each shelter. Lack of coordination overall was evident because disaster victims and volunteers had varying experiences with both indirect and overt racism, whether volunteers were welcomed or denied. Despite changes won by the IDTF (Immigrant Defense Task Force) in the Resiliency and Recovery Framework of Sonoma County, the system still still does not serve us equally; there is rampant racism and structural inequality. The response that came from Latino community members and their organizations to provide mutual aid and language support and access came about because of the inability of the system as it is now to include all residents during the disaster. Racist Shelter Workers at Veterans Hall Shelter and Cloverdale Shelter | Incorporate into EOP | We could implement training for consistency. | Sections 1.6.1 (Alert and Warning), 1.6.2.4 (Public Information Hotline), 2.8.5 (Populations with Access and Functional Needs & Public Information, 1.3.1 (Emergency Management Phases), 1.7.1 (Private and Community Mutual Aid), 1.4.5 (Standard Operating Procedures), and 1.2.3.1 (Demographics) | |||||||||||||||||||
29 | 28 | 2019 Sonoma County Disaster Report Card | 2019 | First Responders: Doing a great job :): Fire fighters and P&G | ||||||||||||||||||||||
30 | 29 | 2019 Sonoma County Disaster Report Card | 2019 | Evacutation Orders: Improvements were made, but major improvements are still necessary. Some areas received notifications with evacuation alerts, others did not. There was no coordination of alternative routes which caused immense traffic jams and delays, especially in areas that required immediate evacuation. This also caused fear and trauma. There was no communication regarding when people could return home without any risk. | Refer to annex | Evacuation annex addresses this. | ||||||||||||||||||||
31 | 30 | 2019 Sonoma County Disaster Report Card | 2019 | Cell Phones Tower: There was not enough backup power, increasing risks to all residents in the County. | Done | Got CPUC to provide for backup power, which is currently being tested. | ||||||||||||||||||||
32 | 31 | 2019 Sonoma County Disaster Report Card | 2019 | Website: The map with the latest informationon fires was very useful. The labeling of high-risk areas was useful as well. The whole page could be translated into Spanish, which was a great improvement. | Done | Done | ||||||||||||||||||||
33 | 32 | 2019 Sonoma County Disaster Report Card | 2019 | Power shut off: The difficulties, medical hardships, and economic toll of the power shutoffs was not anticipated. The combination of the PSPS and widespread long-term evacuations was not anticipated | Done | Working with PG&E to identify communities affected during shutoffs, and our Power De-energization Annex is in its 3rd version. | ||||||||||||||||||||
34 | 33 | 2019 Sonoma County Disaster Report Card | 2019 | Lack of Interpretors | ||||||||||||||||||||||
35 | 34 | 2019 Sonoma County Disaster Report Card | 2019 | Worker Safety: Workers were taken to work areas, near fires and exposed to smoke. Vineyard workers with H2A visas were left in front of the Healdsburg evacuation center without any support or translator. Employers sent a bus to pick them up the next day to work in full smoke near the fires. | Joint project with other depts | OoE, Ag. commissioner working on a draft policy to present to the BOS. | ||||||||||||||||||||
36 | 35 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 1) Add questions about the specific impacts of farmworkers and vineyard workers, for example, the long- and short-term medical effects of the job. out in the smoke, provision of protective gear, financial hardship, job loss, impact on children | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
37 | 36 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 2) Add questions about how safety power outages affected different segments of the population | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
38 | 37 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 3) Add additional questions about the intensity of the loss: loss of job, loss of life, the effect experienced by the children, emotional loss | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
39 | 38 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 4) No link provided to more emergency information - educational opportunity missed? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
40 | 39 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 5) What were the survey distribution methods? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
41 | 40 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 6) Did they put the survey on food bags distributed by Redwood Food Bank? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
42 | 41 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 7)Was there an effort to distribute it through religious organizations? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
43 | 42 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 8) How did you include the experiences lived by indigenous communities? Undocumented people? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
44 | 43 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | 9) How was access to the survey published on Facebook? | Refer to future project | Will follow up on the survey questions. Will update with additional information, once verified. | ||||||||||||||||||||
45 | 44 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | The Socoemergency website must institute a clearer explanation of the evacuation zone map, as well as the fire incidentmap when a fire is active. A public "Know your evacuation zone" should be undertaken. The map and website use unfamiliar and unexplained terminology. This is just one example of how immigrant people experience a lack of effective communications from the County. | Refer to future project | The Sheriff’s Office is responsible for the creation of the evacuation zone map, which had not been finalized by the Sheriff when the LNU complex fires broke out, but is now complete. The County Department of Emergency Management will partner with the Sheriff’s Office to conduct a bilingual “know your zone” information effort. | ||||||||||||||||||||
46 | 45 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | No public information was issued by the County regarding the ICE announcement that they were suspending operations during the fires. We recommend this language for signs: No se permite la migra. Tu eres bienvenido, la migra no. Tu información no se compartirá con la migra. | Done | This has been included, with alternate language approved. We did indicate that ICE would not conduct operations at shelters or local assistance centers in communications with some of our community partners. The translation above does not state that ICE had suspended operations - it states (roughly) that ICE is not permitted here and that information will not be shared with ICE. | ||||||||||||||||||||
47 | 46 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | Multiple alerts created confusion. Is identical and uniform information being broadcast via all distribution methods? Is consolidation possible? The City of Windsor sent out updates every 10 minutes. Windsor City Council members texted directly with residents, answering their questions. A public education campaign to explain the alerts is urgently necessary for public safety. | Incorporate into EOP | The Alert and Warning Annex has streamlined this process, and generates uniform alerts and warnings in English and Spanish. As this fire evolved, there were a record number of often overlapping warnings issued – these were all standardized across the County’s warning system and social media platforms. However, the cities determine how often and through which channels they communicate with their residents. The Department of Emergency Management currently attempts to educate all County residents regarding warning systems as part of the Community Preparedness Plan. Cities are responsible for thier own alerting protocols. | Section 1.6.1 (Alert and Warning) | |||||||||||||||||||
48 | 47 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | What communications have been directed specifically to undocumented people? To people working in the fields and vineyards? Is the County informing about workers' rights inside evacuation zones? | Refer to other dept/agency | Refer to Ag. No specific communications (other than the information about ICE not allowed in shelters) have been directed to undocumented residents, or farmworkers, other than the communications with the general public. With the launch of the Department of Health Services project focusing on flattening the Latinx spike in COVID-19 cases, there were oportunitities for specific and directed messaging and outreach. | ||||||||||||||||||||
49 | 48 | 9.21.2020 Email_Recomendaciones Comunitarias _ Community Recommendations | 9.21.2020 | Has the County issued any information on how to decrease impact of PG&E shutoffs, specifically directed at Spanish speaking and indigenous people? | Done | As indicated in Power De-Energization Annex, the information is provided in Spanish, but it is not currently feasible to provide in Indigenous languages. | ||||||||||||||||||||
50 | 49 | 10.5.2020 County Response to IDTF | 10.5.2020 | Current information distribution methods used by the County are inadequate. A thorough review of how information is disseminated to the Spanish-speaking community should be initiated, to expand the audience reached and to evaluate the effectiveness of messages. | Refer to other dept/agency | Communications team would address this concern. | ||||||||||||||||||||
51 | 50 | 10.5.2020 County Response to IDTF | 10.5.2020 | Providing information in Spanish should be prioritized equally with providing information in English. During the pandemic, the Spanish-speaking community is receiving information days behind everyone else. | Incorporate into EOP | Sections 1.6.1 (Alert and Warning), 1.6.2 (Public Information), 1.6 (Information Collection, Analysis, and Dissemination), 1.3.1 (Recovery), and 1.3.2 (Preparedness, Training, Exercises) | ||||||||||||||||||||
52 | 51 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County Department of Public Health should use Nixle to get public health information to the community, not just law enforcement alerts. (This is being done in Napa and SF Counties). | Refer to other dept/agency | This would be under DHS. | ||||||||||||||||||||
53 | 52 | 10.5.2020 County Response to IDTF | 10.5.2020 | Education and outreach about the alert system is needed for the Spanish-speaking and immigrant community. | Incorporate into EOP | Duplicate of item #12. Additional outreach is to be continued. | Sections 1.6.1 (Alert and Warning), 1.6.2 (Public Information), and 1.3.2 (Preparedness, Training, Exercises) | |||||||||||||||||||
54 | 53 | 10.5.2020 County Response to IDTF | 10.5.2020 | PSA's in Spanish and indigenous languages should be widely distributed in every possible radio and TV outlet, and on social media. | Refer to other dept/agency | The County is currently running PSAs on seven Spanish-speaking radio stations, and all social media posts are bilingual. The County Office of Equity is currently reviewing Language Access Plans in similar jurisdictions, as well as our language demographics, to support the creation of additional partnerships to connect and include indigenous communities in the County communications. Any future Language Access policy decision is the authority of the Board of Supervisors. | ||||||||||||||||||||
55 | 54 | 10.5.2020 County Response to IDTF | 10.5.2020 | To account for Indigenous languages, alerts should provide a link to a homepage where video translations of the message can be accessed: Mixteco, Triqui, Chatino, Maya. | Refer to future project | The County’s Department of Emergency Management manages SoCoAlerts and WEA emergency notifications, and the Sheriff’s Office manages the Nixle alerts. No current capability to provide additional language options beyond English and Spanish. As refered in item #2, The County could explore the ability to conduct an indigenous language census. County can also explore identifying a mechanism to direct Spanish language messaging to language leads for each community. | ||||||||||||||||||||
56 | 55 | 10.5.2020 County Response to IDTF | 10.5.2020 | Alerts should also be made in person to the community – volunteers could be trained to provide accurate information. | Decline | Not feasible or timely and would put volunteers in unnecessary danger. | ||||||||||||||||||||
57 | 56 | 10.5.2020 County Response to IDTF | 10.5.2020 | The 211 County information line is inadequately maintained and updated in Spanish. | Need more info | Our recent review of https://211sonoma.org/ shows available translation. Are there particular examples of what concerns you have? | ||||||||||||||||||||
58 | 57 | 10.5.2020 County Response to IDTF | 10.5.2020 | More information should be pro-actively distributed in the community regarding ICE policies and practices during COVID. | Refer to other dept/agency | During our meeting with the IDTF, Communications Manager Paul Gullixson committed to include language in County communications that reassuresthe immigrant community that it is safe to seek services with the County of Sonoma. This was done most recently in communications concerning the opening of COVID-19 testing centers. Signs also were posted at these sites making clear that the locations were safe and that no information would be shared with ICE. Members of the Communications team also share these assurances during radio, TV and other media interviews. | ||||||||||||||||||||
59 | 58 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County should adopt a formal COVID-related policy prohibiting ICE activity in the County, similar to other Counties' "Sanctuary Laws." | Refer to other dept/agency | This is a policy determination that is the jurisdiction of the Board of Supervisors. | ||||||||||||||||||||
60 | 59 | 10.5.2020 County Response to IDTF | 10.5.2020 | Information about COVID and COVID recovery services from the County has been totally inadequate. The County should increase and improve publicity about economic recovery services, available testing and health care, and financial support available to all residents of the County. | Refer to other dept/agency | While the County has expanded its bilingual communication strategies since the beginning of the pandemic, we continue to work to ensure this critical information gets to the people who need it. We are hopeful that the Department of Health Services project to flatten the Latinx COVID-19 spike will develop new outlets and identify new ways to get messages out to impacted community members, and we look forward to working with you to implement additional strategies to reach communities most impacted by these challenges. | ||||||||||||||||||||
61 | 60 | 10.5.2020 County Response to IDTF | 10.5.2020 | Channel 20, the information channel, is only in English. | Decline | The County does not manage Channel 20. | ||||||||||||||||||||
62 | 61 | 10.5.2020 County Response to IDTF | 10.5.2020 | Press conferences are routinely worse and less informative when delivered in Spanish. The Supervisors leave the press conference and their assistants deliver a short summary in Spanish. The interpreters are not professional and do not provide full and informative interpretation. | Refer to other dept/agency | The County of Sonoma works with certified interpreters to help share relevant and timely information with our Spanish-speaking community. This could be reviewed by a communications assessment lead by the PIO team. | ||||||||||||||||||||
63 | 62 | 10.5.2020 County Response to IDTF | 10.5.2020 | Townhall From state elected officials representing Sonoma County have not even been available in Spanish. | Refer to other dept/agency | The Communications team planned and hosted town halls early in the pandemic. The County-led town halls were broadcast through KRCB in English and through KBBF in Spanish. County representatives who spoke Spanish participated in these. Since mid-August, all Town Hall Zoom-based meetings that have included elected representatives have been streamed in both English and Spanish. The County does provide these services, and can only encourage our partners to do the same. | ||||||||||||||||||||
64 | 63 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County should disseminate information on all Spanish TV channels, all Spanish and bilingual newspapers and magazines in the County. The County should make a pro active effort to widely distribute information not just on KBBF but on all Spanish radio stations and programs. | Refer to comms | The County has been paying for radio commercials in Spanish for more than six months, including KBBF, Exitos, Latino, La Mejor, Radio Lazer, La Z and El Patron. TV ads are very expensive, and it is our understanding that we can better reach the community in other ways, such as by contracting with local CBOs to reach their clients and patients. | ||||||||||||||||||||
65 | 64 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County should immediately produce and distribute Public Service Announcements and information promos in Spanish and other languages about COVID, Public Health orders, and County recovery resources. | Refer to other dept/agency | These announcement need to come from DHS. | ||||||||||||||||||||
66 | 65 | 10.5.2020 County Response to IDTF | 10.5.2020 | All information distributed by the County press office should be translated into Spanish and routinely circulated to all Spanish radio stations, TV stations, and all Spanish newspapers and magazines. | Joint project with comms - DEM can look into funding to support his effort | We continue to add reporters and interested parties from different media outlets including, radio, TV and print to our County distribution lists. | ||||||||||||||||||||
67 | 66 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County should make a proactive effort to identify and distribute information through all communications networks used by people speaking indigenous languages in the county. | Refer to future project | Refer to Item #2 | ||||||||||||||||||||
68 | 67 | 10.5.2020 County Response to IDTF | 10.5.2020 | Directing people to the County's webpage and Facebook page is insufficient outreach. Public education and information-sharing should also be conducted through community networks such as churches, community and non-profit organizations, and through public agencies like the library and police department. County-produced information about COVID and recovery resources should be available in all public spaces. | Refer to other dept/agency | COAD is a resource for this. COVID messaging would be coming from DHS. | ||||||||||||||||||||
69 | 68 | 10.5.2020 County Response to IDTF | 10.5.2020 | Churches, school networks, and community organizations have not been effectively utilized as communication networks during the COVID crisis. | Refer to other dept/agency | |||||||||||||||||||||
70 | 69 | 10.5.2020 County Response to IDTF | 10.5.2020 | Contact tracers should be bilingual and bicultural, augmented by County support in communicating with people speaking indigenous languages. We support continued County emphasis on hiring bilingual, bicultural personnel for all positions. | Refer to other dept/agency | DHS has made an effort to hire more bilingual and bicultural staff to better address the disproportionate impact of this pandemic on the local Latinx and indigenous communities. As of August, the County had hired 33 contact tracers, 29 of them bilingual. | ||||||||||||||||||||
71 | 70 | 10.5.2020 County Response to IDTF | 10.5.2020 | The County will immediately form a community advisory group to address the extreme disparity in infection rate between the Latinx and general community. | Done | The Sonoma County Department of Health Services convened the Latinx Health Workgroup in May 2020 to address the disparate rates of positive COVID-19 emerging within the Latinx community. | ||||||||||||||||||||
72 | 71 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 1. IDTF wants to be part of the County's Community Advisory Board, whose purpose would be to organize, coordinate, and conduct outreach activities for Community Forums to update the County's Emergency Management Plan. We were previously invited to participate by Alegría de la Cruz, Director of the County Equity Office, and by Melissa Valle. | In progress | We are implementing this in our EOP/SB160 work with DEM and OoE. | ||||||||||||||||||||
73 | 72 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 2. IDTF requests that the County organize high-quality workshops in Spanish to explain how to read and understand the maps and other information sent through emergency systems during a disaster, specifically during fires so each and every resident is kept safe. | Joint project with other depts | DEM will work with the Sheriff's Office on messaging. | ||||||||||||||||||||
74 | 73 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 3. In the absence of federal financial support programs for undocumented residents, IDTF requests that County Supervisors designate a fund large enough to support programs that reduce the inequity lived by these families every day. No plan or program seeking equity, social justice, and healthy and safe communities, will be successful if those responsible make excuses by saying they lack the money to carry them out. | Refer to other dept/agency | CURA has been an example of creating a support/service network for low income and immigrant communities. County should evaluate ways to expand this model to other disasters. | ||||||||||||||||||||
75 | 74 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 4. IDTF urges the Sonoma County Supervisors to formally advocate – by every means available to them – for Congress to approve immigration reform as quickly as possible. This will affect 11 million undocumented people who live in the U.S., who are a fundamental part of the economy of this country and Sonoma County. | Refer to other dept/agency | Refer to Board of Supervisors. | ||||||||||||||||||||
76 | 75 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 5. IDTF requests that the practice of recording the weekly Board of Supervisors meetings should also be carried out in Spanish, so any person or organization with an interest can consult them. Since most immigrant people live in an economically difficult situation, they don't have the luxury of leaving work to participate in the meetings. As a consequence, they are deprived of their exercise of public participation. This places them even more at a disadvantage with respect to residents who are fluent in English. | Refer to other dept/agency | This would be addressed by the CAO's Office. | ||||||||||||||||||||
77 | 76 | 4.18.2021 carta a Sups_letter to Sups | 4.18.21 | 6. IDTF wants you to know that our team will continue working for language justice inside the institutions of the County. IDTF will continue demanding quality interpretation into Spanish during forums, meetings, at shelters, etc., as well as the translation of meetings and information of public interest. | Refer to other dept/agency | This is to be addressed by general county processes. | ||||||||||||||||||||
78 | 77 | Community Advisory Group: District Meetings | 2021 | All annexes should be approved by the Board of Supervisors and be reviewed by the Community Advisory Committee | Pending DEM response | |||||||||||||||||||||
79 | 78 | Community Advisory Group: District Meetings | 2021 | Annexes are not provided in Spanish | Refer to future project | Evacuation, Alert & Warning, PSPS, Extreme Heat, Pandemic Response, Wildfire Burn Area, and Russian River Flood Plan are all in process. | Links will be provided | |||||||||||||||||||
80 | 79 | Community Advisory Group: District Meetings | 2021 | Is there a plan for community involvement in review of the Annexes? and whatever draft of the EOP is next? | Refer to future project | Explore what this will look like and timing | ||||||||||||||||||||
81 | 80 | Community Advisory Group: District Meetings | 2021 | Clear designation of Community Advisory Committee | Incorporate into EOP | Organizations making up the CAG will be mentioned in EOP | ||||||||||||||||||||
82 | 81 | Community Advisory Group: District Meetings | 2021 | EOP has yet to be reviewed by other Op Area partners | In process | EOP will be reviewed by OpArea partners | ||||||||||||||||||||
83 | 82 | Community Advisory Group: District Meetings | 2021 | Change the word "citizen" to "resident" | Completed/In EOP | Completed in EOP draft | ||||||||||||||||||||
84 | 83 | Community Advisory Group: District Meetings | 2021 | More resources for other languages than English and Spanish | Refer to future project | See item 2 of original list: Technology in Federal system is not capable at this point. The County could explore the ability to conduct an indigenous language census. County can also explore identifying a mechanism to direct Spanish language messaging to language leads for each community. | ||||||||||||||||||||
85 | 84 | Community Advisory Group: District Meetings | 2021 | Address impact of smoke on agricultural workers in Hazard Analysis | Refer to other dept/agency | DEM planning conversation with DHS | ||||||||||||||||||||
86 | 85 | Community Advisory Group: District Meetings | 2021 | Compensation to participating community members as consultants | In process | OOE/DEM will start discussion with BOS | ||||||||||||||||||||
87 | 86 | Community Advisory Group: District Meetings | 2021 | Include demographics information | Incorporate into EOP | Working on it for second draft | ||||||||||||||||||||
88 | 87 | Community Advisory Group: District Meetings | 2021 | Drafts are long and confusing | Incorporate into EOP | Investing in inforgraphics and diagrams to explain confusing elements and make it easier to navigate the document for both the public and Operational Area Partners; Consider drafting a one-pager or deciding what other documents community members need. | ||||||||||||||||||||
89 | 88 | Community Advisory Group: District Meetings | 2021 | More community evacuation drills, including information on animals. | On going | Scheduling more for 2022 | ||||||||||||||||||||
90 | 89 | Community Advisory Group: District Meetings | 2021 | Use language supporting services available to all members of the County, regardless of immigration status | Incorporate into EOP | See recommendations #19 and 15 | ||||||||||||||||||||
91 | 90 | Community Advisory Group: District Meetings | 2021 | Transportation issues during emergencies | Refer to future project | DEM will explore solutions | ||||||||||||||||||||
92 | 91 | Community Advisory Group: District Meetings | 2021 | Wineries should also have an evacuation plan. They know how to exit their land. In many zones there is no phone service. And they should tell their employees how to safely evacuate. [wineries evacuated cattle first and left workers there] | Joint project with other depts | Ag Commissioner + OOE | ||||||||||||||||||||
93 | 92 | Community Advisory Group: District Meetings | 2021 | Requested first aid training for promotoras to support community (ex: earthquake) | Refer to future project | Explore possibility to include as part of CERT training | ||||||||||||||||||||
94 | 93 | Community Advisory Group: District Meetings | 2021 | Requesting a community engagement consultant to finish process | Refer to future project | OOE will be working with Comms team to create a community engagment plan. | ||||||||||||||||||||
95 | 94 | Community Advisory Group: District Meetings | 2021 | Request to bring community preparedness to schools | Refer to future project | Community Preparedness Divison - Nancy | ||||||||||||||||||||
96 | 95 | Community Advisory Group: District Meetings | 2021 | Mental health support during disasters for community | Refer to other dept/agency | DHS | ||||||||||||||||||||
97 | The Process: | |||||||||||||||||||||||||
98 | 96 | 10.2021 SB 160 letter | Oct 2021 | The composition and scope of responsibilities of the Community Advisory Board were never made clear, and the advisory group was never convened as a whole to discuss the draft Plan. Because of this informal structure, community members have no guarantee that the County will implement our recommendations. After you have reviewed our suggestions, we expect County officials to let us know which recommendations will be included in the final draft of the EOP. | ||||||||||||||||||||||
99 | 97 | 10.2021 SB 160 letter | Oct 2021 | The process of review was frustrating and felt disrespectful. The basic Plan is very general, mainly discussing relationships between agencies. Important sections of the Plan are missing, and therefore were unavailable for our timely review. We repeatedly asked for the Annexes, which provide operational details about every aspect of disaster response. Specific operations are exactly where cultural responsiveness is needed, so community review of these specifics is crucial. Yet these Annexes were withheld until the day of the first District meeting. On that day, we were presented with an inventory showing most Annexes were available online, but none were translated into Spanish. | ||||||||||||||||||||||
100 | 98 | 10.2021 SB 160 letter | Oct 2021 | There is no process in place for community review of future drafts, so there will be no accountability from the County to the community for implementation of our suggestions. In fact, the District meetings outlined a process where changes to the Plan and to Annexes could be made by the Department of Emergency Management without consulting either the community or the Board of Supervisors. We oppose adoption of the Emergency Plan before review of the final Plan and all Annexes by community advisors. | See recommendation #79 |