RESULTS OF BENCHMARKING UPRH UPR System 2018 al 2019 2019 al 2020 2020 al 2021.xlsx

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1						RESULTS OF BENCHMARKING UPRH - UPR System
2	CPC	LEARNING OBJETIVES/ OUTCOMES	PERFORMANCE MEASURE (METHOD)	MEASURE	PERFORMANCE INDICATOR	2016-2017 1st semester UPRH	2016-2017 2nd semester UPRH	Inst. Mean- Systemic UPR Results 2016-2017	2017-2018 1st semester UPRH	2017-2018 2nd semester UPRH	Inst. Mean- Systemic UPR Results 2017-2018	2018-2019 1st semester UPRH	2018-2019 2nd semester UPRH	Inst. Mean- Systemic UPR Results 2018-2019	2019-2020 1st semester UPRH	2019-2020 2nd semester UPRH	Inst. Mean- Systemic UPR Results 2019-2020	2020-21 1st semester UPRH	2020-21 2nd semester UPRH	Inst. Mean- Systemic UPR Results 2020- 2021	ANALYSYS RESULTS	ACTION TAKEN OR IMPROVEMENT MADE	GRAPHICS OR TABLES
3	ETHICS	Students will demonstrate knowledge of ethical principles and professionalism when making business decisions, recognizing the impact on stakeholders	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of ethics)	DIRECT SUMMATIVE EXTERNAL COMPARATIVE measure	Average Ethics CPC indicator score will be equal or higher than UPR System Ethics CPC average score.	67.2	n/a	67.5	n/a	66	67.5	75.5	79.2	76.3	n/a	80.9	74.2	82.4	79.9	75.9	The performance were higher that systemic average assessment score.	During the period 2017-18 (first semester), Puerto Rico was impacted by two hurricanes (Irma and Maria) being the University of Puerto Rico in Humacao, the most affected campus. Both events led to the cancellation of the offer of the standardized systemic examination. During the second semester 2018-19, a document was designed as a general review of the different professional competences that are assessment in the systemic standarized test. The document was sent electronically for the first time to the graduation candidates for June 2019, approximately two weeks before the administration of the standardized system test during April 2019. At the departmental meeting (2nd semester 2018-19), the results were presented to the faculty and coordinators of the Majors to be aware of the topics that should be reinforced in the different courses related to the CPCs. It is important that the courses are reinforced with the formal system of tutoring service of BAP. In the present, the tutoring service is used to quantitative courses. It is important to continue to strengthen the concepts related to all CPCs but especially those related to: Accounting, Statistics/Quantitative Techniques, Marketing, Business Finance, Economics. As part of our continuous improvement process, the analysis of results and discussion of topics related to the CPCs; we advised to identify the major deficiencies, revise and improve the content of specific topics in the medular courses. It is relevant to realize continuous reinforce in the courses to obtain a higher percentage of CPCs in the next instances to be offered in the future. 2019-20: Results obtained during the period in which Puerto Rico faced 2 earthquakes and started the Covid 19 pandemic worldwide with the country's “lockdown” since March 2020. 2020-21: Extending the face-to-face closure of the university institution during the first and second semesters 2020-21 by Covid-19 pandemic. The exam was offered in a coordinated manner and with the virtual presence of professors while students took the exam remotely.
4	INFORMATION SYSTEMS	Students will able to apply modern software systems (spreadsheets, database, presentation, etc.) to current business problems related to information technology	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of information systems)		Average Information systems CPC indicator score will be equal or higher than UPR System Information systems CPC average score.	53.80	n/a	63.6	n/a	55	63.6	64.2	68.5	63.4	n/a	70.8	67.5	70.9	73	69	The performance were higher that systemic average assessment score.
5	MANAGEMENT	Students will understand basic management concepts to be able to solve problems faced by managers	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of management)		Average Management CPC indicator score will be equal or higher than UPR System management CPC average score.	80.2	n/a	76	n/a	62	76	72.1	76.3	70.6	n/a	76.2	75.6	74.1	77.5	75.2	The performance were higher that systemic average assessment score.
6	ACCOUNTING	Students will apply accounting principles to identify and record transactions and prepare financial statements	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of accounting)		Average Accounting CPC indicator score will be equal or higher than UPR System Accounting CPC average score.	57.2	n/a	62.2	n/a	50	62.2	60.3	59.3	57.6	n/a	61.3	71.8	55	61.7	59.9	The performance was higher and close that the systemic average assessment score in 2018-19 & 2020-21. In 2019-20, the performance was below that systemic average assessment score.
7	GLOBAL DIMENSION	Students will demonstrate knowledge of international business concepts and trends and appreciation of global business practices, diversity, and Multiculturalism.	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of global dimension)		Average Global Dimension CPC indicator score will be equal or higher than UPR System Global Dimension CPC average score.	65.1	n/a	63.9	n/a	61	63.9	73.3	73.5	68.9	n/a	73.2	71.6	72.4	77	72	The performance were higher that systemic average assessment score.
8	STATISTICS/ QUANTITATIVE TECHNIQUES	Students will be able to demonstrate proficiency analyzing and solving problems	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of statistics/quantitative techniques)		Average Statistics/Quantitative Techniques CPC indicator score will be equal or higher than UPR System Statistics/Quantitative CPC average score.	45.1	n/a	51.3	n/a	41	51.3	51.8	50.1	46.3	n/a	52.2	58.6	57	54	52.9	The performance was higher & close that systemic average assessment score in 2018-19 & 2020-21. In 2019-20 the performance was below that systemic average assessment score.
9	MARKETING	Students will be able to identify and evaluate business opportunities and develop a marketing plan for a product and/or service	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of marketing)		Average Marketing CPC indicator score will be equal or higher than UPR System Marketing CPC average score.	60.6	n/a	65.6	n/a	53	65.6	58.5	61.7	59.7	n/a	63.2	65.8	57.2	61.2	61.1	The performance was higher that systemic average assessment score in 2018-19. It was below in 2019-2020 and close in 2020-21 that systemic average assessment score.
10	BUSINESS LEGAL ENVIRONMENT	Students will be aware of the legal and regulatory environment of business	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of business legal environment)		Average Business Legal Environment CPC indicator score will be equal or higher than UPR System Business Legal Environment CPC average score.	56.6	n/a	56	n/a	46	56	56.1	56.1	55	n/a	56.5	62.4	60.6	62.7	55	The performance was close that systemic average assessment score in 2018-19 and higher in 2020-21. In 2019-20 was lower that systemic average assessment score.
11	BUSINESS FINANCE	Students will analyze financial statements and other financial data	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of business finance)		Average Business Finance CPC indicator score will be equal or higher than UPR System Business Finance CPC average score.	65.7	n/a	63.9	n/a	46	63.9	57.3	58.2	56.3	n/a	57.2	67.6	57	60.1	61.2	In 2018-19, the performance was greater. The performance was below that systemic average assessment score in 2019-20. In 2020-21 was close that the systemic average assessment score.
12	ECONOMICS	Students will understand the impact of economic environment on the business organization and apply microeconomic analysis tools	SYSTEMIC STANDARDIZED TEST: 100 multiple choice test offered to BAP Students on campus of UPR, used as comparative measure (include 10 questions of economics)		Average Economics CPC indicator score will be equal or higher than UPR System Economics CPC average score.	61.7	n/a	66.6	n/a	52	66.6	54.2	64.7	57.7	n/a	63	68.8	60	61	62.3	In 2018-19 was higher that systemic average assessment score. The performance was below that systemic average assessment score in 2019-20 & 2020-21.
13	Overall					61.3	n/a	63.3	n/a	53	63.3	62.3	64.8	61.2	n/a	65.5	68.4	63.9	63.9	64.4	In 2018-19 was higher that systemic average assessment score. The overall performance was below in 2019-20 and 2020-21. Overall, BAP of UPRH obtained scores above the average level systemic UPR in the CPCs (2018-19): Ethics, Information Systems , Management, Global Dimension, Accounting, Statistic/Quantitative Techniques, Marketing, Business Legal Environment, Businees Finance, Economics. At 2019-2020, BAP of UPRH obtained scores below the average level systemic UPR in the CPCs in: Accounting, Statistic/Quantitative Techniques, Marketing, Business Legal Environmental, Businees Finance, Economics. At 2020-2021, BAP of UPRH obtained scores below the average level systemic UPR in the CPCs in: Businees Finance, Economics.
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