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DateRegionInterventionRelevanceURL
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24/Mar/2020United StatesAT&T two months free service and no overage fees2 months free + suspend capshttps://www.att.com/shop/internet/access/index.html
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03/Apr/2020ItalyItalian operators accelerate rural FTTH rolloutaccelerated deploymenthttps://www.commsupdate.com/articles/2020/04/03/tim-and-infratel-speed-up-rural-fibre-rollouts/
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15/Apr/2020IndiaTRAI requests data on pre-paid users following lockdown extensionAccesshttps://www.commsupdate.com/articles/2020/04/15/trai-requests-data-on-pre-paid-users-following-lockdown-extension/
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10/Apr/2020South AfricaVodacom donates phones, data, and airtime to ministry of healthaccess for medical workershttps://www.linkedin.com/feed/update/urn:li:activity:6654020583371616256/
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10/Apr/2020
United Kingdom
Industry and Government Joint Statement on Telecommunications Support for the NHSaccess for medical workershttps://www.gov.uk/government/news/industry-and-government-joint-statement-on-telecommunications-support-for-the-nhs
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15/Mar/2020United States
FCC Provides T-mobile Temporary Access To Additional Spectrum To Help Keep Americans Connected During Coronavirus Pandemic
access to spectrumhttps://docs.fcc.gov/public/attachments/DOC-363051A1.pdf
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19/Mar/2020GermanyDeutsche Telekom gives additional 10GB per month to all customersadditional bandwidth, datahttps://telekomhilft.telekom.de/t5/Telefonie-Daten/Wir-verbinden-Deutschland/td-p/4454911
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28/Mar/2020PakistanPakistan’s telecom operators provide special packages amid coronavirus pandemicadditional bandwidth, datahttps://www.brecorder.com/2020/03/28/584397/pakistan-telecom-operators-provide-special-packages-amid-coronavirus-pandemic/
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24/Mar/2020South AfricaISP Association calls on members to raise data capsadditional bandwidth, datahttps://techcentral.co.za/isp-association-calls-on-members-to-raise-data-caps/96797/
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24/Mar/2020South AfricaFrogfoot joins Vumatel in doubling fibre line speedsadditional bandwidth, datahttps://techcentral.co.za/frogfoot-joins-vumatel-in-doubling-fibre-line-speeds/96812/
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24/Mar/2020ThailandNBTC seeks nod for free 10GB perkadditional bandwidth, datahttps://www.bangkokpost.com/business/1885270/
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24/Mar/2020Uruguay
Free roaming for nationals stranded abroad + 120k low income families that are beneficiaries of an existing program will get 50GB free on their internet plans
additional bandwidth, datahttps://www.montevideo.com.uy/Noticias/120-000-clientes-del-plan-Universal-Hogares-obtendran-50-gigas-gratis-desde-abril-uc748044
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01/Apr/2020BahrainBatelco announces extra 10GB monthly to support mobile business customersadditional free datahttps://www.samenacouncil.org/samena_daily_news?news=78457
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01/Apr/2020South AfricaCell C Doubles Data on All-In-One Bundles during Lockdownadditional free datahttps://www.itnewsafrica.com/2020/04/cell-c-doubles-data-on-all-in-one-bundles-during-lockdown/
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08/Apr/2020South AfricaCell C extends double data bundles and adds new service for those stuck without airtimeadditional free datahttps://www.htxt.co.za/2020/04/08/cell-c-extends-double-data-bundles-and-adds-new-service-for-those-stuck-without-airtime/
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03/Apr/2020GlobalCOVID-19 crisis: Broadband Commission Agenda for Action
Availability, Affordability, Cybersecurity
https://www.broadbandcommission.org/Documents/BBCOm_COVID_AgendaForAction-%20FINAL.pdf
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19/Mar/2020EuropeInternal Market Commissioner Thierry Breton calls on Netflix to reduce streaming qualitybandwidth conservationhttps://ec.europa.eu/commission/presscorner/detail/en/mex_20_489
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27/Mar/2020CanadaMobile provider Ice Wireless beefs up network in Iqaluitbandwidth increasehttps://nunatsiaq.com/stories/article/mobile-provider-ice-wireless-beefs-up-network-in-iqaluit/
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29/Mar/2020IndiaAirtel, Reliance & Vodafone offering increased dataplans to its customersBandwidth increasehttps://www.gadgetbridge.com/news/india-under-21-day-covid-19-lockdown-know-what-airtel-reliance-jio-and-vodafone-offering/
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21/Mar/2020KenyaSafaricom doubles internet speeds for home fibre packages at no extra costbandwidth increasehttps://www.theeastafrican.co.ke/news/ea/Kenyan-firms-send-staff-to-work-from-home/4552908-5499786-10laiaz/index.html
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26/Mar/2020South AfricaFree Internet speed upgrades during lockdown in South Africa – All the detailsbandwidth increasehttps://mybroadband.co.za/news/fibre/344613-free-internet-speed-upgrades-during-lockdown-in-south-africa-all-the-details.html
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29/Mar/2020South AfricaSouth African National Research and Education Network (TENET) doubles int't bandwidth to all universitiesbandwidth increasehttps://twitter.com/tenetnews/status/1244157342159118338
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31/Mar/2020South AfricaCell C doubles available data on its All-In-One bundles during SA lockdownbandwidth increasehttps://www.htxt.co.za/2020/03/31/cell-c-doubles-available-data-on-its-all-in-one-bundles-during-sa-lockdown/
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30/Mar/2020
St. Kitts & Nevis
Flow boosts basic broadband speeds amid COVID-19 outbreakbandwidth increasehttps://www.commsupdate.com/articles/2020/03/30/flow-boosts-basic-broadband-speeds-amid-covid-19-outbreak/
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03/Apr/2020South AfricaFNB Connect gives customers 1GB and cuts data prices by up to 55%
bandwidth increase, price discouts
https://www.htxt.co.za/2020/04/03/fnb-connect-gives-customers-1gb-and-cuts-data-prices-by-up-to-55/
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20/Mar/2020ECEC warns against prioritising traffic during Covid crisisBandwidth shapinghttps://www.mobileworldlive.com/featured-content/home-banner/ec-warns-against-prioritising-traffic-during-covid-crisis/
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24/Mar/2020GlobalYouTube Slashes Video Quality to Save Bandwidthbandwidth shapinghttps://www.wired.com/story/youtube-slashes-video-quality-save-bandwidth/
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30/Mar/2020RegionalAfrica: Netflix Takes Steps to Handle African User Surgebandwidth shapinghttps://allafrica.com/stories/202003300339.html
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26/Mar/2020NepalNepal Telecom to extend the deadline for billing during lockdownbilling reliefhttps://myrepublica.nagariknetwork.com/news/nepal-telecom-to-extend-the-deadline-for-billing-during-lockdown/
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23/Mar/2020Colombia
MINTIC 30 days+ to pay; free SMS; VOD on STD format no HD; temporarysuspension of payments to USF/QoS; e-commerce
billing, zero rating QoS, USF,e-comm
https://www.mintic.gov.co/portal/inicio/Sala-de-Prensa/Noticias/126323:Medidas-del-Gobierno-Nacional-para-garantizar-la-prestacion-de-los-servicios-de-comunicaciones-durante-el-estado-de-emergencia-economica-social-y-ecologica
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25/Mar/2020IndiaBSNL is also doing its part. Its Work@home broadband planBroadband planhttps://www.lightreading.com/optical-ip/fttx/indian-telcos-gear-up-to-ensure-connectivity-in-the-time-of-covid-19/d/d-id/758449
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09/Apr/2020United StatesCenturyLink donates and installs high-speed connectivity to hospital shipcapacity donationhttps://www.capacitymedia.com/Articles/3825260
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15/Apr/2020EthiopiaEthio Telecom donates $3 million to stop COVID-19 spread
cheaper voice and data to enable keeping in touch , free hot lines , new services for people to stay at home
https://newbusinessethiopia.com/technology/ethio-telecom-donates-3-million-to-stop-covid-19-spread/
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27/Mar/2020IndiaJio and Airtel Coronavirus Tools: How to Check Your COVID-19 Risk Level Using My Jio, Airtel Thanks AppsCheck Covid-19 Riskhttps://www.mysmartprice.com/gear/jio-and-airtel-coronavirus-tools/
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20/Mar/2020Brasil
Agreement ANATEL- Operators to maintain Brazil connected; support health orgs with priority help customers,timely information
communications prioritieshttps://www.anatel.gov.br/institucional/component/content/article/171-manchete/2538-anatel-e-setor-de-telecom-firmam-compromisso-publico-para-manter-brasil-conectado
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04/Apr/2020Tanzania Covid-19: Media fined for broadcasting against Tanzania’s stance
COVID - 19 Information disemination
https://www.thecitizen.co.tz/news/Covid-19--Media-fined-for-/1840340-5514540-ojukruz/index.html
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09/Apr/2020South AfricaCell C helps South Africans stay connected during Covid-19 lockdowndata cap increasehttps://www.iol.co.za/business-report/companies/cell-c-helps-south-africans-stay-connected-during-covid-19-lockdown-46493929
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14/Apr/2020United StatesWhich Internet providers are lifting data caps during the coronavirus, and which aren'tdata cap increasehttps://www.pcworld.com/article/3532817/which-internet-providers-are-lifting-data-caps-during-the-coronavirus-and-which-arent.html
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10/Apr/2020IndiaBSNL offers up to four months of extended validity on long-term broadband plansdiscounted accesshttps://telecom.economictimes.indiatimes.com/news/bsnl-offers-up-to-four-months-of-extended-validity-on-long-term-broadband-plans/75076030
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14/Apr/2020LiberiaLonestar Cell MTN Offers “Y’ello Hope” with Low-cost Voice, Data Bundlediscounted accesshttps://www.liberianobserver.com/news/lonestar-cell-mtn-offers-yello-hope-with-low-cost-voice-data-bundle/
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10/Apr/2020NepalNepal Telecom extends offer on voice and data packsdiscounted accesshttps://myrepublica.nagariknetwork.com/news/nepal-telecom-extends-offer-on-voice-and-data-packs/
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20/Mar/2020EgyptEgypt’s NTRA, mobile phone operators promote online transactions amid virus outbreakdiscounted airtimehttps://egyptindependent.com/egypts-ntra-mobile-phone-operators-promote-online-transactions-amid-virus-outbreak/
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03/Apr/2020Cape VerdeState-owned mobile operators (CV Móvel and Unitel T+) offer significant discounts on mobile datadiscounted broadbandhttps://globalvoices.org/2020/04/03/mozambique-and-cape-verdes-telcos-offer-affordable-mobile-internet-as-citizens-urged-to-stay-home/
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03/Apr/2020MozambiqueState-owned mobile operator (TmCel) offer significant discounts on mobile datadiscounted broadbandhttps://globalvoices.org/2020/04/03/mozambique-and-cape-verdes-telcos-offer-affordable-mobile-internet-as-citizens-urged-to-stay-home/
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05/Apr/2020PakistanPakistan regulator asks internet providers to launch cheap packages during outbreakdiscounted datahttps://www.dawn.com/news/1546558/pta-asks-internet-providers-to-launch-cheap-packages-during-outbreak
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27/Mar/2020DRC
3,600 schools will receive 12-months of high-speed internet from Eutelsat Communications (ETL)/ Konnect Africa
donationhttps://www.biztechafrica.com/article/3-600-schools-drc-get-konnect-africas-high-speed-i/15592/
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27/Mar/2020NamibiaMTC avails N$1 million to help combat COVID-19donationhttps://economist.com.na/51882/extra/mtc-avails-n1-million-to-help-combat-covid-19/
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23/Mar/2020South AfricaHuawei donates R1-million to assist SA’s Covid-19 fightdonationhttps://techcentral.co.za/huawei-donates-r1-million-to-assist-sas-covid-19-fight-huaprom/96757/
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27/Mar/2020South AfricaTelkom pledges R15 million to bolster fight against COVID-19donationhttps://www.htxt.co.za/2020/03/23/telkom-pledges-r15-million-to-bolster-fight-against-covid-19/
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31/Mar/2020GlobalCOVID-19: Here’s how some countries are addressing the digital education dividee-learninghttps://news.itu.int/covid-19-countries-addressing-digital-education-divide/
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15/Apr/2020South AfricaEastern Cape matrics to get SIMs pre-loaded with data for e-learninge-learninghttps://www.itweb.co.za/content/O2rQGMAnDxkqd1ea
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27/Mar/2020EgyptOrange Egypt, Avaya support distance learning to contain coronavirus outbreakeducation accesshttps://www.tahawultech.com/vendor/orange-egypt-avaya-support-distance-learning-to-contain-coronavirus-outbreak/
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25/Mar/2020RwandaCOVID-19 lockdown: Government takes to distance learningeducation accesshttps://www.newtimes.co.rw/news/covid-19-lockdown-government-takes-distance-learning
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19/Mar/2020Colombia
Emergency number creation 192; TV airtime for COVID 19 info and alerts; recommendations for efficient use of Internet
emergency#, content on TV,
https://www.crcom.gov.co/es/noticia/crc-contin-a-implementando-medidas-para-garantizar-el-acceso-a-servicios-de-comunicaciones-por-parte-de-los-ciudadanos-en-medio-de-la-contingencia-por-covid-19
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27/Mar/2020LiberiaLoneStar Cell MTN donates 500 Cell Phones to GOL to help fight COVID-19equipment donationhttps://thenewdawnliberia.com/lonestar-cell-mtn-donates-500-cell-phones-to-gol-to-help-fight-covid-19/
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30/Mar/2020IndiaBSNL extends validity, offers free talktime during coronavirus lockdownexpiry extension, free airtimehttps://m.timesofindia.com/gadgets-news/bsnl-extends-validity-offers-free-talktime-during-coronavirus-lockdown/amp_articleshow/74899616.cms
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23/Mar/2020United States
Community Use Of E-RATE-supported WiFi Networks Is Permitted During School And Library Closures Due To COVID-19
extend access outside mandatehttps://docs.fcc.gov/public/attachments/DA-20-324A1.pdf
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23/Mar/2020United StatesCommunity Use of E-Rate-Supported Wi-Fi is Permitted During Closuresextend access outside mandatehttps://www.fcc.gov/document/community-use-e-rate-supported-wi-fi-permitted-during-closures
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09/Apr/2020IndiaCovid 19: Telcos push back on Trai diktat for more offers
Extended Call time for pre-paid users
https://economictimes.indiatimes.com/industry/telecom/telecom-news/covid-19-telcos-push-back-on-trai-diktat-for-more-offers/articleshow/75067189.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst
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30/Mar/2020IndiaAirtel extends pre-paid validity till April 17, credits Rs 10 talk timeextension of talk timehttps://www.deccanherald.com/business/business-news/airtel-extends-pre-paid-validity-till-april-17-credits-rs-10-talk-time-819393.html
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19/Mar/2020ArgentinaRecommendations to media to avoid panic, fake news and confusion or misleading content.fake newshttps://www.enacom.gob.ar/institucional/recomendaciones-frente-al-coronavirus_n2189
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27/Mar/2020RomaniaRomania clears licence renewal fees for 2100MHzfee reliefhttps://www.developingtelecoms.com/telecom-business/telecom-regulation/9380-romania-clears-licence-renewal-fees-for-2100mhz.html
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04/Apr/2020Saudi ArabiaMobily exempts MoH quarantined customers from April postpaid package bill paymentfee reliefhttps://www.samenacouncil.org/samena_daily_news?news=78479
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26/Mar/2020ItalyTelecom Italia expands FTTC broadband as mobile tower merger nears completionfibre roll-outhttps://www.commsupdate.com/articles/2020/03/26/tim-expands-fttc-broadband-as-mobile-tower-merger-nears-completion/
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10/Apr/2020PakistanZong 4G has offered free unlimited connectivity to National Disaster Management Authority (NDMA)
free access for frontline responders
https://www.thenews.com.pk/print/642005-ndma-gets-free-zong-4g
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29/Mar/2020IndiaAirtel has also enabled FREE access to thousands of titles on its e-books platform – Juggernaut BooksFree access to bookshttps://www.gadgetbridge.com/news/india-under-21-day-covid-19-lockdown-know-what-airtel-reliance-jio-and-vodafone-offering/
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09/Apr/2020ZambiaZamtel launches fresh offering as subscribers feel the pinchfree and discounted serviceshttps://itweb.africa/content/LPwQ5Ml6mrpvNgkj
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31/Mar/2020New Zealand
Chorus to provide free wholesale broadband service (up to six mo) to support up to 50K homes currently without connectivity.
free broadband to studentshttps://company.chorus.co.nz/chorus-ready-support-students-households-without-broadband
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02/Apr/2020New ZealandEnable Set To Deliver Fibre Broadband To Digitally Excluded Christchurch School Childrenfree broadband to studentshttps://www.scoop.co.nz/stories/BU2004/S00043/enable-set-to-deliver-fibre-broadband-to-digitally-excluded-christchurch-school-children.htm
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01/Apr/2020Saudi ArabiaSaudi telcos to provide free connectivity for citizens under quarantine during Aprilfree connectivityhttps://www.commsmea.com/business/financials/21632-saudi-telcos-to-provide-free-connectivity-for-citizens-under-quarantine-during-april
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11/Mar/2020SpainSpain’s Telefonica Announces Measures to Aid in Struggle Against COVID-19 Spreadfree datahttps://variety.com/2020/tv/news/spain-telefonica-announces-measures-aid-struggle-against-covid-19-spread-1203530251/
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23/Mar/2020KenyaAirtel Presents Free Internet To Support Home Learning During Quarantinefree data for educationhttps://www.cio.co.ke/airtel-presents-free-internet-access-to-support-home-learning-during-lockdown/
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14/Apr/2020GhanaTelcos in Ghana offer free packages to support fight against COVID-19free data, access to edu siteshttps://www.pulse.com.gh/bi/tech/telcos-in-ghana-offer-free-packages-to-support-fight-against-covid-19/y2k5hkh
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12/Apr/2020IndiaCOAI informs TRAI to compensate Telcos in order to provide extension of validity to more subscribersfree extension validityhttps://www.medianama.com/2020/04/223-coai-telcos-usof/
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07/Apr/2020RwandaKTRN donates free internet to COVID-19 centersfree internet to medical centreshttps://www.newtimes.co.rw/news/ktrn-donates-free-internet-covid-19-centers-0
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12/Apr/2020United StatesAT&T Supports Nurses & Physicians with Three Months of Free FirstNet Servicefree internet to medical workershttps://about.att.com/story/2020/fn_free_service.html
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25/Mar/2020IndiaIndian telcos gear up to ensure connectivity in the time of COVID-19free operator roaminghttps://www.lightreading.com/optical-ip/fttx/indian-telcos-gear-up-to-ensure-connectivity-in-the-time-of-covid-19/d/d-id/758449
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24/Mar/2020United States
Sonic is offering 3 mo free internet access & unlimited nationwide home telephone service to households with K-12, college students, or senior citizens 60 or older
free phone and datahttps://www.sonic.com/cov19
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06/Apr/2020United StatesNorth Dakota Co-op Raises Bar With Free Internet Offerfree service for 4 monthshttps://muninetworks.org/north-dakota-coop-raises-bar-free-internet-offer
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28/Mar/2020EgyptFree 3,000 minutes, 10 GB mobile internet for Egypt’s medical staffs at quarantinesfree service to medical staffhttps://www.zawya.com/mena/en/business/story/Free_3000_minutes_10_GB_mobile_internet_for_Egypts_medical_staffs_at_quarantines-SNG_171233280/
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03/Apr/2020MalaysiaCelcom to give free sim to returning Malaysians undergoing quarantinefree SIM and datahttps://www.bernama.com/en/business/news.php?id=1828654
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09/Apr/2020Hong Kong
PCCW Media offers over 9,000 hours of free entertainment to keep stay-at-home Hong Kong population entertained
free streaming mediahttp://www.pccw.com/assets/Common/files/press-release/2020/Apr/20200409e%20PCCW%20Media%20free%20viewing.pdf
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09/Apr/2020ZambiaZamtel launches fresh offering as subscribers feel the pinchfree voice, messaging, datahttps://itweb.africa/content/LPwQ5Ml6mrpvNgkj
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24/Mar/2020United StatesCompany Opens Xfinity WiFi Network Nationally for Free, Offers Unlimited Data for Freefree wifihttps://corporate.comcast.com/covid-19
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26/Mar/2020United StatesLibraries, Schools, and ISPs Open Wi-Fi Hotspots for Studentsfree WiFihttps://muninetworks.org/content/broadband-first-responders-libraries-schools-and-isps-open-wi-fi-hotspots-students
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29/Mar/2020United StatesMap of free public WiFi hotspots in Vermontfree WiFi
https://vtpsd.maps.arcgis.com/apps/webappviewer/index.html?id=c926d155167d4a5586e8e1aca1701cfa&source=gmail&ust=1585602260604000&usg=AFQjCNGfLXNa0C-ILa2LPW3ICQ3hap1DOw
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08/Apr/2020United StatesSanta Fe City Council approves free Wi-Fi hot spotsFree WiFihttps://www.santafenewmexican.com/news/coronavirus/santa-fe-city-council-approves-free-wi-fi-hot-spots/article_42da404c-79b4-11ea-8124-ab9db5e9df61.html
https://www.mintic.gov.co/portal/inicio/Sala-de-Prensa/Noticias/126272:Recomendaciones-del-MinTIC-para-hacer-uso-del-comercio-electronico-sin-salir-de-casa
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23/Mar/2020United StatesNetwork Maine opens up free WiFi with Study-From-Car initiativefree WiFi for educationhttp://networkmaine.net/?p=480
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26/Mar/2020MoroccoMaroc Telecom’s fine goes into COVID-19 fundfundinghttps://itweb.africa/content/LPp6V7rDWPmqDKQz
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26/Mar/2020South AfricaAll .za websites ordered to link to government Covid-19 portalgovt communicationhttps://techcentral.co.za/all-za-websites-ordered-to-link-to-government-covid-19-portal/96874/
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05/Apr/2020Africa
Opera provides access to official information about COVID-19 though its mobile browsers for 120 million of users in Africa
information serviceshttps://www.vanguardngr.com/2020/04/opera-provides-access-to-official-information-about-covid-19-though-its-mobile-browsers-for-120-million-of-users-in-africa/
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15/Apr/2020South AfricaVodacom SA to spend R500-million on network as traffic increasesinfrastructure investmenthttps://itweb.africa/content/o1Jr5Mx96X9qKdWL
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31/Mar/2020EthiopiaInternet shutdown in West Oromia region was lifted after three months of a blockadeinternet shutdown suspendedhttps://www.africanews.com/2020/03/31/coronavirus-updates-across-africa-focus-on-social-media/
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31/Mar/2020NepalISPs demand subsidy to provide 25% discount on InternetISP discountshttps://www.nepalitelecom.com/2020/03/discount-internet-electricity-bills-lockdown.html
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30/Mar/2020South AfricaIcasa grants 3-month spectrum break to operatorslicense extensionhttps://techcentral.co.za/icasa-grants-3-month-spectrum-break-to-operators/96944/
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18/Mar/2020Peru
Osiptel mandated traffic priorization for telework, telemedicine and tele-education apps; health info on SMS to population
net neutrality, default tolerance, free info
http://www.osiptel.gob.pe/noticia/np-resolucion-estado-emergencia
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26/Mar/2020IndiaTelcos set up war rooms to monitor networks during Covid-19 crisisnetwork monitoringhttps://economictimes.indiatimes.com/industry/telecom/telecom-news/telcos-set-up-war-rooms-to-monitor-networks-during-covid-19-crisis/articleshow/74830915.cms?from=mdr
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02/Apr/2020KenyaFirst two loon balloons arrive in Kenyanew network servicehttps://www.standardmedia.co.ke/article/2001366646/two-loon-balloons-arrive-in-the-country
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26/Mar/2020KenyaGoogle’s Loon Project finally takes flightnew serviceshttps://itweb.africa/content/WnpNgM2KY1nqVrGd