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Hotel Management Software: Features Comparison Checklist
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Vendor AVendor BVendor CVendor D
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Property Management System
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Cloud-based
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Mobile responsive
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Simple-to-use and intuitive calendar
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Flexible property and room configuration
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Multi-user roles and permission settings
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Availability matrix with import/export
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Room/bed assignments
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Activity logs
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Custom fields for guest data
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Cash register for money management
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Housekeeping module
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Ability to sell the same physical room under multiple layouts (ex: a dorm room vs a private room)
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Historical guest database
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Guest status overview
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Customizable registration cards
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Register transactions from non guests
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Multi-language and currency
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Fiscal and government integrations (for countries that require government invoicing)
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GDPR data controls
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Ability to generate multiple invoices for separate guests under one reservation
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Invoicing
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Custom payment terms
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System notification preferences
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Reservations manager with import & export
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Email automation for guest communication, customizable by channel
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Ready-to-use email templates in multiple languages
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Reservation source and status tracking
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Stock inventory
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Personalized taxes, fees, and policies
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Rate plans, packages, and promo codes
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Module for managing large groups
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Multi-property administration
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Channel Management
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Real-time inventory updates across all channels and your PMS
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Connections to major OTAs like Booking.com, Expedia, CTrip, and Airbnb
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Connections to niche OTAs
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No added commissions
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Unlimited channel connections
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Optional automatic room mapping
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Pooled inventory
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Channel-specific rate pricing
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Currency conversion
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Real-time reservation import
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Tokenized credit card retrieval
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Direct API partnerships
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Metasearch advertising integration
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Booking Engine
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Compatible with most websites
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Mobile Responsive
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Secure payment processor
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Commission-free direct bookings
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Promotional rate plans and promo codes
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Customizable Interface to match your branding and website
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Rate comparison widget
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Google Analytics tracking
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Language and currency converter
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Ability to block inventory availability
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Multiple-property booking engine available
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Revenue Management Tool
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Real-time industry data tracking
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Automated alerts
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Local market data tracking
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Automatic pricing updates based on customized, pre-set rules
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Competitor pricing analysis
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Easy control of rates and availability (one-click rate updates)
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All-In-One Insights Dashboard
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Reporting and Analytics
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Full reporting suite with a reporting dashboard
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Reports are exportable and customizable
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Daily activity reports (arrivals/departures, daily revenue, user reconciliation, etc.)
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Production Reports (RevPar, average daily rate, rooms sold/occupancy, etc.)
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Financial reports (tax, invoices, daily financial, transactions, pay out/commissions, etc.)
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Stock and inventory report
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Transaction report
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Night audit reports
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Payment processing report
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Integrations and Partnerships
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Diverse number of third-party integrations (restaurant POS, self-service, reputation management, etc)
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Zapier integration for building custom integrations
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New integrations added regularly
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API connection
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Country-specific payment gateway integrations
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Security, Compliance, and Support
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SSL encryption
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Secure RDS database
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PCI Compliance
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24/7 customer support
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A library of support materials
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GDPR compliant
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SCA / PSD2 compliant