Technical Responsibilities Chart
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Technical System, Service, or FunctionPrimary ResponsibilitySecondary Responsibility (Backup)All requests for support should be directed to the primary unless the primary is taking time off from work, out sick, or otherwise unavailable for an extended time.
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Active Directory (New Staff Accounts)Mary Hensley
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Active Directory (New Student Accounts)
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Apple Laptop RepairsMary HensleyBecky Clemons
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Apps Selection (iPads & Chromebooks)Rich Pattison
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Assessment Systems (Aspire, Acuity, CMAS, & PARCC)Rich Pattison
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Auditorium and Theatre Multimedia Systems (i.e. Venue)Tom HastingsHelder Perez
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Central Storage, Inventory, & ProcurementMary HensleyRich Pattison
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Chromebook RepairsMary HensleyBecky Clemons
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Common Area Widescreen Displays (TV Monitors)Helder Perez
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Data Backup SystemsAnthony HarveyRich Pattison
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Data Compilation & State ReportingJill RogersLori Martinez
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Database SyncronizationsAnthony HarveyHelder Perez
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Digital Marquee Signs
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Domain Name Registration/CertificatesMary HensleyAnthony Harvey
Network Solutions/GoDaddy
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e-Rate Processing & ComplianceMary HensleyRich Pattison
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Electrical Building Supply and InfrastructureAriel RamosLakewood Electric
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Elementary Bells, Alarms, and PA SystemAriel RamosMarvin Carmack
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EnrichBecky ClemonsJill Rogers
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Paper Cut / Page DNANicole Purcell
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Fee/Fines CollectionPriscilla MoralesLori Martinez
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Follet Library SystemBrendan HacketBob SiemensECE = Early Childhood Education
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General CFHSC Tech SupportBecky ClemonsCFHSC = Colorado's Finest High School of Choice
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General EHS Tech SupportEHS = Englewood High School
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General EMS/ELA Tech SupportEMS = Englewood Middle School, ELA = Englewood Leadership Academy
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General ESSC Tech SupportBecky ClemonsESSC = Englewood Student Support Center
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General Northern Schools Tech Support (Bishop, Charles Hay, & ECE at Maddox)Helder PerezBecky Clemons
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General RDAB/OMT Tech SupportNicole PurcellRDAB = Roscoe Davidson Administrative Building
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General Southern Schools Tech Support (Cherrelyn, Clayton, & CFHSC)Becky Clemons
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Go Guardian (Chromebooks)Rich PattisonMarvin Carmack
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Google Apps AdministrationMarvin CarmackRich Pattison
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Incident Support Request SystemMary HensleyRich PattisonSolarwinds
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Instructional Technology PD & CoachingBob SiemensRich Pattison
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Interface Communications Service CoordinationMarvin CarmackRich Pattison
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iPad App Purchases and LicencesRich Pattison
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iPad/Chromebook Damage, Loss, & Theft ReportingSchool Deans/AdminRich Pattison
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iPad/ChromeBook Repair CoordinationMary HensleyLori Martinez
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Kimono -SIF Works CoordinationHelder Perez
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Learning Software and Service LicencesRich PattisonBob Siemens
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Linx Service CoordinationRich PattisonMarvin Carmack
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Mac/iPad Casper Management (MDM)Marvin Carmack
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Network Firewall, Security, & Filter (Fortinet)Rich Pattison
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Nutrition Services and F&RL SystemsNicole Purcell
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OCx Telecommunications Service CoordinationMary HensleyRich Pattison
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Phone Systems (Shoretel)Mary HensleyBecky Clemons
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Infinite Campus Pictures Jill Rogers
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Printer & Copier Field SupportNicole Purcell
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Printing & Copying (Print Shop)Nicole Purcell
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Prox CardsMary HensleyNicole Purcell
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Shoutpoint / School MessengerJulie McGinleyJill Rogers
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Security Systems (Genetec cameras, Raptor, AI Phones, & card readers) Marvin Carmack
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Servers, Switches, & NetworksAnthony HarveyHelder Perez
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Software Licence Curation (Laptops and Desktops)Mary Hensley
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STEM and Fabrication Lab Support
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Student Data PrivacyRich PattisonMary Hensley
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Student Information Systems (Infinite Campus)Jill RogersLori Martinez and Priscilla Morales
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Student Learning Accounts ManagementBob SiemensJill Rogers
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Student RecordsPriscilla MoralesJill Rogers
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TEC Student Tech Support Group SponsorScott SilvaBrendan Hacket
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TEC/CFHSC Bells, Alarms, and PA SystemMarvin Carmack
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Thin Client Computing (N-Computing)Helder Perez
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UPS Temporary Power Systems
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Sprint Cell PhonesMary HensleyAriel Ramos
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Visions & iVisions
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Website ManagementJulie McGinleyRich Pattison
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