| A | B | C | D | E | F | G | H | I | J | |
|---|---|---|---|---|---|---|---|---|---|---|
1 | ID Ticket | Fecha | Tipo | Categoría | ID Empleado | ID Agente | Severidad | Prioridad | Días Resolución | Satisfacción |
2 | ATRNCH-34678104660 | 8/17/2022 | Problema | Acceso/Login | 773 | 48 | 0 - Sin Clasificar | 0 - Sin Asignar | 0 | 5 |
3 | ATRNCH-81313217496 | 6/10/2022 | Problema | Sistema | 613 | 17 | 0 - Sin Clasificar | 0 - Sin Asignar | 4 | 5 |
4 | ATRNCH-66282781621 | 6/2/2022 | Problema | Sistema | 1508 | 8 | 0 - Sin Clasificar | 0 - Sin Asignar | 2 | 1 |
5 | ATRNCH-21182388077 | 10/3/2022 | Problema | Sistema | 1192 | 20 | 0 - Sin Clasificar | 0 - Sin Asignar | 4 | 5 |
6 | ATRNCH-28450724973 | 2/26/2022 | Problema | Sistema | 1224 | 7 | 0 - Sin Clasificar | 0 - Sin Asignar | 10 | 5 |
7 | ATRNCH-77486518411 | 1/25/2022 | Problema | Sistema | 1855 | 47 | 0 - Sin Clasificar | 0 - Sin Asignar | 2 | 5 |
8 | ATRNCH-43186656773 | 2/13/2022 | Solicitud | Hardware | 959 | 15 | 0 - Sin Clasificar | 0 - Sin Asignar | 12 | 5 |
9 | ATRNCH-53317821773 | 6/17/2022 | Solicitud | Sistema | 1720 | 16 | 0 - Sin Clasificar | 0 - Sin Asignar | 5 | 5 |
10 | ATRNCH-22018223406 | 12/4/2022 | Solicitud | Sistema | 1609 | 7 | 0 - Sin Clasificar | 0 - Sin Asignar | 13 | 5 |
11 | ATRNCH-18764708414 | 3/7/2022 | Problema | Software | 467 | 45 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
12 | ATRNCH-13045881670 | 3/10/2022 | Problema | Hardware | 107 | 26 | 2 - Normal | 0 - Sin Asignar | 10 | 5 |
13 | ATRNCH-34695770593 | 1/21/2022 | Problema | Software | 10 | 42 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
14 | ATRNCH-18317239584 | 6/1/2022 | Problema | Software | 659 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
15 | ATRNCH-40584412405 | 7/11/2022 | Problema | Software | 638 | 25 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
16 | ATRNCH-82208167926 | 10/23/2022 | Problema | Software | 1697 | 17 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
17 | ATRNCH-63789429291 | 6/24/2022 | Problema | Hardware | 456 | 47 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
18 | ATRNCH-18003736385 | 4/11/2022 | Problema | Hardware | 1171 | 12 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
19 | ATRNCH-68750634808 | 1/11/2022 | Problema | Software | 598 | 44 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
20 | ATRNCH-88571563671 | 12/16/2022 | Problema | Hardware | 300 | 28 | 2 - Normal | 0 - Sin Asignar | 19 | 5 |
21 | ATRNCH-27569217920 | 4/28/2022 | Problema | Hardware | 505 | 26 | 2 - Normal | 0 - Sin Asignar | 17 | 5 |
22 | ATRNCH-28673948708 | 11/25/2022 | Problema | Hardware | 1679 | 42 | 2 - Normal | 0 - Sin Asignar | 7 | 5 |
23 | ATRNCH-82085415281 | 9/28/2022 | Problema | Hardware | 1037 | 34 | 2 - Normal | 0 - Sin Asignar | 7 | 5 |
24 | ATRNCH-53510087607 | 7/2/2022 | Problema | Software | 609 | 48 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
25 | ATRNCH-41404723757 | 5/21/2022 | Problema | Hardware | 562 | 17 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
26 | ATRNCH-96973686549 | 6/15/2022 | Problema | Software | 1600 | 26 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
27 | ATRNCH-45797742370 | 8/24/2022 | Problema | Software | 1752 | 43 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
28 | ATRNCH-99459081130 | 2/2/2022 | Problema | Software | 400 | 10 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
29 | ATRNCH-64195914459 | 2/11/2022 | Problema | Software | 277 | 18 | 4 - Crítico | 0 - Sin Asignar | 2 | 5 |
30 | ATRNCH-53419719330 | 10/9/2022 | Problema | Software | 1883 | 39 | 2 - Normal | 0 - Sin Asignar | 13 | 5 |
31 | ATRNCH-29233631438 | 7/25/2022 | Problema | Hardware | 1440 | 40 | 2 - Normal | 0 - Sin Asignar | 9 | 5 |
32 | ATRNCH-58135063705 | 7/12/2022 | Problema | Software | 426 | 18 | 2 - Normal | 0 - Sin Asignar | 4 | 5 |
33 | ATRNCH-57303345366 | 1/6/2022 | Problema | Software | 1375 | 48 | 2 - Normal | 0 - Sin Asignar | 4 | 5 |
34 | ATRNCH-21099303012 | 1/6/2022 | Problema | Hardware | 1466 | 17 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
35 | ATRNCH-17745384440 | 10/8/2022 | Problema | Hardware | 300 | 8 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
36 | ATRNCH-66863764249 | 11/25/2022 | Problema | Hardware | 124 | 44 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
37 | ATRNCH-39930368134 | 2/19/2022 | Problema | Hardware | 955 | 19 | 2 - Normal | 0 - Sin Asignar | 16 | 1 |
38 | ATRNCH-60281593451 | 1/13/2022 | Problema | Hardware | 1136 | 48 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
39 | ATRNCH-44379157681 | 12/31/2022 | Problema | Hardware | 1119 | 30 | 2 - Normal | 0 - Sin Asignar | 10 | 1 |
40 | ATRNCH-16195260675 | 3/22/2022 | Problema | Software | 825 | 19 | 2 - Normal | 0 - Sin Asignar | 0 | 1 |
41 | ATRNCH-14780981049 | 9/7/2022 | Problema | Software | 149 | 40 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
42 | ATRNCH-17987577539 | 2/5/2022 | Problema | Software | 507 | 45 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
43 | ATRNCH-17895968719 | 9/7/2022 | Problema | Software | 1616 | 29 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
44 | ATRNCH-37231591523 | 3/17/2022 | Problema | Software | 575 | 36 | 2 - Normal | 0 - Sin Asignar | 3 | 5 |
45 | ATRNCH-65548540646 | 4/24/2022 | Problema | Software | 270 | 5 | 4 - Crítico | 0 - Sin Asignar | 3 | 5 |
46 | ATRNCH-22248352216 | 4/26/2022 | Problema | Software | 1406 | 38 | 4 - Crítico | 0 - Sin Asignar | 3 | 5 |
47 | ATRNCH-58994339773 | 8/20/2022 | Problema | Software | 1099 | 21 | 2 - Normal | 0 - Sin Asignar | 3 | 5 |
48 | ATRNCH-68199206894 | 1/8/2022 | Problema | Software | 1093 | 25 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
49 | ATRNCH-63079831200 | 9/4/2022 | Problema | Hardware | 269 | 3 | 2 - Normal | 0 - Sin Asignar | 16 | 5 |
50 | ATRNCH-26126241796 | 7/14/2022 | Problema | Software | 1095 | 28 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
51 | ATRNCH-17621474341 | 4/7/2022 | Problema | Hardware | 1769 | 33 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
52 | ATRNCH-48291559847 | 3/20/2022 | Problema | Hardware | 1813 | 14 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
53 | ATRNCH-28870214302 | 5/22/2022 | Problema | Hardware | 221 | 15 | 2 - Normal | 0 - Sin Asignar | 9 | 5 |
54 | ATRNCH-11476818307 | 11/22/2022 | Problema | Software | 1055 | 12 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
55 | ATRNCH-78520536663 | 11/28/2022 | Problema | Software | 1435 | 29 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
56 | ATRNCH-62749933915 | 11/3/2022 | Problema | Software | 685 | 5 | 4 - Crítico | 0 - Sin Asignar | 1 | 5 |
57 | ATRNCH-93823812090 | 11/25/2022 | Problema | Software | 846 | 29 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
58 | ATRNCH-41768986590 | 6/30/2022 | Problema | Software | 1274 | 5 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
59 | ATRNCH-90736725621 | 8/29/2022 | Problema | Software | 821 | 43 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
60 | ATRNCH-85328403851 | 3/17/2022 | Problema | Software | 1797 | 44 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
61 | ATRNCH-21420796108 | 12/29/2022 | Problema | Software | 1615 | 47 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
62 | ATRNCH-39933187620 | 9/10/2022 | Problema | Software | 1087 | 45 | 2 - Normal | 0 - Sin Asignar | 3 | 5 |
63 | ATRNCH-83663714829 | 11/12/2022 | Problema | Software | 740 | 33 | 2 - Normal | 0 - Sin Asignar | 4 | 5 |
64 | ATRNCH-21089169874 | 6/8/2022 | Problema | Hardware | 1304 | 31 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
65 | ATRNCH-76872228366 | 9/20/2022 | Problema | Software | 1767 | 12 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
66 | ATRNCH-29941443464 | 4/12/2022 | Problema | Hardware | 1166 | 45 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
67 | ATRNCH-94046466978 | 12/15/2022 | Problema | Software | 721 | 22 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
68 | ATRNCH-59510187039 | 1/31/2022 | Problema | Software | 629 | 12 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
69 | ATRNCH-57111856399 | 8/14/2022 | Problema | Software | 1137 | 20 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
70 | ATRNCH-14373518869 | 5/14/2022 | Problema | Hardware | 1532 | 9 | 2 - Normal | 0 - Sin Asignar | 15 | 5 |
71 | ATRNCH-17962653546 | 4/10/2022 | Problema | Software | 1540 | 10 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
72 | ATRNCH-53307336163 | 7/31/2022 | Problema | Software | 1641 | 31 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
73 | ATRNCH-79310914210 | 6/24/2022 | Problema | Software | 1141 | 8 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
74 | ATRNCH-37476160880 | 11/8/2022 | Problema | Software | 1167 | 27 | 2 - Normal | 0 - Sin Asignar | 3 | 1 |
75 | ATRNCH-58600811942 | 9/28/2022 | Problema | Software | 570 | 45 | 2 - Normal | 0 - Sin Asignar | 4 | 5 |
76 | ATRNCH-73161000381 | 9/7/2022 | Problema | Hardware | 996 | 37 | 2 - Normal | 0 - Sin Asignar | 14 | 5 |
77 | ATRNCH-34497900775 | 3/2/2022 | Problema | Hardware | 481 | 37 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
78 | ATRNCH-29501059603 | 11/24/2022 | Problema | Software | 436 | 23 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
79 | ATRNCH-35522795157 | 5/15/2022 | Problema | Hardware | 1237 | 47 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
80 | ATRNCH-48824693090 | 2/19/2022 | Problema | Software | 1948 | 43 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
81 | ATRNCH-53557339658 | 1/26/2022 | Problema | Hardware | 1000 | 36 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
82 | ATRNCH-47664097921 | 6/17/2022 | Problema | Software | 1878 | 9 | 2 - Normal | 0 - Sin Asignar | 6 | 5 |
83 | ATRNCH-21832513608 | 3/25/2022 | Problema | Hardware | 527 | 27 | 2 - Normal | 0 - Sin Asignar | 7 | 1 |
84 | ATRNCH-27250080748 | 11/14/2022 | Problema | Software | 1469 | 9 | 2 - Normal | 0 - Sin Asignar | 7 | 5 |
85 | ATRNCH-44710965049 | 10/14/2022 | Problema | Hardware | 1886 | 27 | 2 - Normal | 0 - Sin Asignar | 8 | 5 |
86 | ATRNCH-23680052519 | 5/19/2022 | Problema | Software | 1793 | 42 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
87 | ATRNCH-69402883667 | 10/5/2022 | Problema | Software | 844 | 30 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
88 | ATRNCH-96382443065 | 9/15/2022 | Problema | Software | 536 | 2 | 2 - Normal | 0 - Sin Asignar | 0 | 5 |
89 | ATRNCH-53787987233 | 5/3/2022 | Problema | Software | 1449 | 8 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
90 | ATRNCH-33732457110 | 8/13/2022 | Problema | Software | 1106 | 31 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
91 | ATRNCH-96720107200 | 9/30/2022 | Problema | Software | 468 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
92 | ATRNCH-31791028485 | 2/17/2022 | Problema | Software | 1843 | 18 | 2 - Normal | 0 - Sin Asignar | 2 | 1 |
93 | ATRNCH-36002115749 | 4/9/2022 | Problema | Software | 1751 | 45 | 2 - Normal | 0 - Sin Asignar | 2 | 5 |
94 | ATRNCH-23852600595 | 12/31/2022 | Problema | Hardware | 746 | 21 | 2 - Normal | 0 - Sin Asignar | 5 | 5 |
95 | ATRNCH-82069841295 | 3/20/2022 | Problema | Software | 1743 | 26 | 4 - Crítico | 0 - Sin Asignar | 6 | 5 |
96 | ATRNCH-33150505691 | 2/17/2022 | Problema | Software | 338 | 43 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
97 | ATRNCH-70331416364 | 12/9/2022 | Problema | Software | 1145 | 30 | 2 - Normal | 0 - Sin Asignar | 1 | 1 |
98 | ATRNCH-53371063087 | 2/20/2022 | Problema | Software | 326 | 10 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
99 | ATRNCH-97190346821 | 10/18/2022 | Problema | Software | 1306 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |
100 | ATRNCH-64273339616 | 7/27/2022 | Problema | Software | 833 | 26 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |