ABCDEFGHIJKLMNOPQRSTUVWXY
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Common Themes /(Issues)
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InterviewerTask Time (Comb.)TA 1: Difficulty finding correct settings locationTA 2: Navigates to wrong 'Settings' areaTA 1: Did not expect setting to be under ‘Security Alerts’TA 1: Doesn't understand what numbers in 'Manage Alerts' areTA 2: Does not initially realize month is incorrectTA 1: Too much text in 'Manage Alerts'TA 2: Felt sumary could be inaccurateTA 2 :Navigated to account details to check spending summaryTA 2: Wasn't aware of spending summary featureTA 1: Went to Debit Card to turn on alertsTA 1: Confusing Alerts categorisation making it very un-intuitiveTA 2: Un-interactive and bad data representation of the spendsTA 1: Confusing naming conventionsTA 2: Navigated to the account summary to check under all transactionsProportionTA 1 Success? Success/FailureTA 2 Success? Success/Failure
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P1Scott7:0211111110.5SS
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P2Scott5:57111110.3571428571SS
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P3Saloni2.0211110.2857142857SF
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P4Saloni5:231111110.4285714286SF
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P5Avishkar5:341111110.4285714286SF
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P6Avishkar6:3711111110.5FS
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P7Sarat4:031111110.4285714286SS
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P8Sarat5:28111111110.5714285714SS
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P9Atharva3:5211110.2857142857FF
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P10Atharva5:23111110.3571428571FF
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P11Shaan5:46111111110.5714285714FF
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P12Shaan9:461111110.4285714286FF
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Avg = 5:340.83333333330.7510.083333333330.50.58333333330.50.50.66666666670.083333333330.16666666670.083333333330.083333333330.16666666670.42857142867/125/12
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DemographicsAgeOccupationIncomeApp Use Freq.Marital StatusEthnicityLocation
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P138Firefighter130k/yr comb.Every dayMarriedWhiteLawrence, INCalculation - 5 Raters:
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P230ResearcherN/A2-3/wkSingleN/AIndianapolis, INp0.4286Calculation -
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P324StudentN/A1-2/daySingleAsianIndianapolis, INn12p0.4286
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P422StudentN/A3-4/weekSingleAsianIndianapolis, INAverage Proportion1 - (1 - p)^nn5
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P523Student5.5k/yr3-4/weekSingleAsianIndianapolis, IN1 - (1-0.4286)^12
Average Proportion
1 - (1 - p)^n
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P623Student11.3k/yr1-2/weekSingleAsianIndianapolis, IN1 - (0.5714)^121 - (1-0.4286)^5
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P7 25Student4.8k/yr1 / weekSingleAsianIndianapolis, IN1 - 0.00121 - 0.0609
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P823Student4.8k/yr1 / monthSingleAsianIndianapolis, IN% issues that would be found99.88%0.939
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P926Student4.8k/yr2 / monthSingleAsianIndianapolis, IN% issues that would be found for 5 users 93.90%
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P1024Student4.8k/yr2-3/WeekSingleAsianIndianapolis, IN
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P1124Student4.8k/yr1/WeekSingleAsianIndianapolis, IN
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P1225Student5k/yr2 / monthSingleAsianIndianapolis, IN
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25.58333333
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