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1
Timestamp
Type Of Service Call
Expected Response Time
Requested date of visit
Requested time of visit
Brief information of the issue
ModelSerialBrand
Contact ( Phone Number )
Name ( Customer )
Name ( Hospital/Clinic )
Address
Locale (Zone)
Requested by (Name)
Remark
Approval Status
Ticket Status Call ID Record
2
1/2/2023 7:55:53
Breakdown Call
Immediate ( ASAP )
1/2/202310:00:00 AM
Water Blank Out of Range ( 10X)
BS-240Mindray09961688887
Ma Yu Thandar Soe
Kaung Su Aung Hospital
Shwe Pyi TharNWSan Phyo WinMajor, Contract
Approved
Finished52796
3
1/2/2023 10:57:15
Pre-Sale Checking
According to service provider schedule
1/2/202311:40:00 AM
Checking unit & Recharging battery
DCN3 PRO CA2-29001718MindrayConcordia Concordia Concordia Concordia NELin Aung
Checking & Recharging battery
Approved
Finished52953
4
1/2/2023 13:28:09Maintenance
Within 24 hours
1/2/20231:00:00 AM
PM within warranty
UMEC-10Mindray09965025657Dr Thaw Zin
Shwe Ni Gyi Medical & Metarnity Clinic
Hlaing TharyarNWAye Min PaingCall ID-44153
Approved
Finished44153
5
1/2/2023 16:06:17Installation
Within 24 hours
1/2/20233:00:00 AMInstalliationDP-20LK926001318Mindray09421090413
Dr. Myat Pwint Khin
Pitti Clinic-NWMin AungInstalliation
Approved
Finished52912
6
1/2/2023 16:15:47
Breakdown Call
According to service provider schedule
1/2/202311:15:00 AM
Checking the running condition
DP106N-53006742Mindray09403124824Htet Asia Clinic Htet Asia Clinic PansodanSELin Aung
Charge, without warranty
Approved
Finished53001
7
1/3/2023 8:36:52Inspection
Immediate ( ASAP )
1/3/202310:00:00 AMTo trade in
Probe of DC-N3 pro
CA2-97001017Mindray095372080Dr Hla Myat NweYCHYCH
Unavailable
Lin Aung
Approved
Finished52939
8
1/3/2023 8:50:57
Breakdown Call
Within 24 hours
1/3/202310:30:00 AMWBC result high BC3000 plusMindray095252886Dr.Nwe Mar Win EYGH BotataungSEMin HtikeFoc for rental machine
Approved
Finished52971
9
1/3/2023 11:57:47
Breakdown Call
Within 24 hours
1/3/20231:00:00 PM
To reinstall DMS software
Bc20sTK -9A007023Mindray09799370741Ko Okkar KyawAsia Dagon clinicThingangyunSEMin HtikeWith charges
Approved
Finished52972
10
1/5/2023 9:39:44
Breakdown Call
Within 24 hours
1/5/202310:30:00 AM
RBC count error in Human Urine
UA 600TMindray095180112
Dr.Wutt Hmone Win Htut
New YGHLathaSEMin HtikeIndoor Maijor
Approved
Finished53008
11
1/5/2023 9:51:34
Breakdown Call
Immediate ( ASAP )
1/5/202310:15:00 AMBattery defective M9..Mindray
Asia Royal hospital
Asia Royal hospital
Asia Royal hospital
BahanSWLin Aung
Without warranty, Charge
Approved
Finished53007
12
1/5/2023 11:33:49
Breakdown Call
Within 24 hours
1/5/202311:00:00 AMCO 2sensor errorISE400004020512SFRI095050380Dr.Khin Mu YarYSHLanmadawSEMin HtikeFoc
Approved
Finished53025
13
1/5/2023 13:19:03Installation
Immediate ( ASAP )
1/8/20239:00:00 AM
We need to do installation at Myint Mo Hospital (Myeik ).
BIOC.UTLecia0949881785Ma Thu Thu WinMyint Mo Hospital
129, Kan Gyi Qt, San Godaung Street, Myeik
Outside of Yangon
San Phyo WinMicrotome installation
Approved
Finished53119
14
1/5/2023 14:38:37Installation
Within 24 hours
1/6/202310:00:00 AMinstallation Wato 20Mindray09799766730
Dr Khin Maung Htun
Kyaw Specialist clinic
Shwe Pyi Thar Township, Hlaw Kar Street
SEAung Kyaw Lin
Installation for anasthesia machine
Approved
Finished53094
15
1/5/2023 17:31:27Customer Care
Within 24 hours
1/5/202311:00:00 AMOverall ServiceHARTMANN2014-13-087038Tensoval09424251299InnovativeInnovativeYangonNEU Aung WinCharges, minor
Approved
Finished53100
16
1/6/2023 13:49:42
Pre-Sale Checking
According to service provider schedule
1/6/20231:45:00 PM
Checking and Recharging battery
DCN3 PRO CA2-29001725MindrayConcordia Concordia Concordia
MICT park building 11
NWLin AungWarranty
Approved
Finished53156
17
1/6/2023 14:30:33
Pre-Sale Checking
According to service provider schedule
1/6/20232:15:00 PM
Checking,charging battery
DCN3 PRO CA2-29001726MindrayConcordia Concordia Concordia Concordia NWMin AungWith warranty
Approved
Finished53157
18
1/9/2023 9:10:56Maintenance
Immediate ( ASAP )
1/9/20239:00:00 AMOverall servicingDP-106N-53006742Mindray095000549Dr. Htet Win
Htet Asia Specialist Clinic
PabetanSWMin AungOverall servicing
Approved
Finished53144
19
1/9/2023 9:32:30
Breakdown Call
Within 24 hours
1/9/202311:00:00 AM
CMS software not loading
BeneVisionJB-21018937Mindray09977929774
Aye Pwint Phyu Linn
SakuraSan ChaungNEAung Kyaw Lin
Approved
Finished53148
20
1/9/2023 11:07:10
Breakdown Call
Immediate ( ASAP )
1/7/20239:15:00 AMProbe AbnormalBS-230YY1B002816Mindray09795853159Mya HospitalMya HospitalParami St.NWHtet Aung Ye
Major within warranty(FOC)
Approved
Finished53154
21
1/9/2023 11:54:24Maintenance
Immediate ( ASAP )
1/9/202310:00:00 AMPM contract
TESS700NO2
1504010230Terumo09421001287Ma Thin MyatVictoria HospitalMayangone TspNWAye Min Paing
Approved
Finished53281
22
1/9/2023 12:04:42Maintenance
Immediate ( ASAP )
1/9/202310:00:00 AMPM Contract
TESS700NO2
1511010948Terumo09421001287Ma Thin MyatVictoria HospitalMayangone TspNWAye Min Paing
Approved
Finished53282
Form Responses 1_Images/12-27-2023 09-04-58.Record.013335.jpg
23
1/9/2023 12:10:07PM Contract
Immediate ( ASAP )
1/9/202310:00:00 AMPM contract
TESS700NO2
1503010215Terumo09421001287Ma Thin MyatVictoria HospitalMayangone TspNWAung Kyaw Lin
Approved
Finished53283
24
1/9/2023 16:12:11Maintenance
Within 24 hours
1/9/202310:00:00 AMmaintenanceDECG-03ACQ-96102281
Other Brand
09796765041Right LabRight LabKamaryaut TspNWAung Thu
Approved
Finished53203
25
1/10/2023 15:36:19Installation
Within 24 hours
1/10/20233:00:00 PMInstalliationDCN3-PROCA226001696Mindray09974390378
Dr. Khin Wai Thwe Oo
Kabar(Gabar)
No.273, Bogyoke Road, Mindan Ward, Mudon
Outside of Yangon
Min AungInstalliation(Major job)
Approved
Finished53235
26
1/11/2023 8:39:27
Breakdown Call
Within 24 hours
1/11/202310:30:00 AM
Light Signal too weak and Cuvettes Blank out of range
BS380Mindray09794065881Ko Okkar KyawAsia DagonThingangyunNEMin HtikeContract Customer
Approved
Finished53244
27
1/11/2023 9:26:21Maintenance
According to service provider schedule
1/11/202310:00:00 AMInstallation BC3000RJ86101200Mindray09753327730Khaing Lin Phyo CWHCWH NWHtet Aung YeCWH change mechine
Approved
Finished53250
28
1/11/2023 10:15:33Maintenance
According to service provider schedule
11/1/20239:00:00 AM
service check for resell
BC6200TW95000479Mindray09753327730DR Yin Mu YarYSHOfficeSW2D1
Service check for BC6200 Return from YSH
Approved
Finished54565
29
1/11/2023 10:22:05Relocation
According to service provider schedule
1/24/202310:00:00 AM
Return to office from hospital
BC6800SH74002291Mindray09753327730
Professor Myint Myint Than
NOGH
NOGH , North Oakkalapa Tsp
SEHtet Aung Ye
to make return from Hospital to offfice
Approved
Finished53791
30
1/11/2023 11:44:30PM Contract
According to service provider schedule
1/11/202311:00:00 AMCalibration TE-3311002000175Terumo09421001287Ma Thin MyatVictoria HospitalMayangone tspSEAung Kyaw LinCalibration
Approved
Finished53284
31
1/11/2023 11:49:30PM Contract
According to service provider schedule
1/11/202311:50:00 AMCalibration TE-3311002000177Terumo09421001287MaThin MyatVictoria HospitalMayangoneSEAye Min PaingCalibration
Approved
Finished53285
32
1/11/2023 11:52:27PM Contract
According to service provider schedule
1/11/202311:50:00 AMCalibration TE-3311401000186Terumo09421001287MaThin MyatVictoria HospitalMayangone tspSEAung Kyaw LinCalibration
Approved
Finished53286
33
1/11/2023 12:45:09PM Contract
Immediate ( ASAP )
1/11/202310:00:00 AMPM contract
TESS700NO3
1501010776Terumo09421001287Ma Thin Myat Victoria HospitalMayangone TspNWAung Kyaw Lin
Approved
Finished53287
34
1/11/2023 12:49:58PM Contract
Immediate ( ASAP )
1/11/202311:00:00 AMPM contractTE3311002000169Terumo09421001287Ma Thin MyatVictoria HospitalMayangone TspNWAye Min Paing
Approved
Finished53288
35
1/11/2023 17:33:33Installation
According to service provider schedule
1/13/202312:00:00 PM-CT800-Topcon0943051001Dr Chaw Su
Myintta Oo Hospital
KamayutNEAung Thu
Approved
Finished53375
36
1/11/2023 17:35:54Installation
According to service provider schedule
1/17/20236:00:00 AMNCT error
SLD 301 with Jack Pro
-Topcon09799565977Dr Win Mar TunWutt Ye Eye ClinicPathein
Outside of Yangon
Lin Htet Paing
Approved
Finished53468
37
1/12/2023 10:22:13
Breakdown Call
According to service provider schedule
1/12/202310:15:00 AMNo operateSV-300GB-6601463Mindray095301424
Dr;Thetphyowai(GHIH)
GHIHKyiemyidaing tspSWAung Kyaw LinRepair
Approved
Finished53314
38
1/12/2023 10:57:10
Breakdown Call
According to service provider schedule
1/12/202310:55:00 AM
Ac power not operate
E-5 - -Mindray095301424
Dr;Thetphyowai(GHIH)
GHIH
Kyee Mying daing tsp
SWAye Min PaingCheck power supply
Approved
Finished53315
39
1/12/2023 14:12:28
Breakdown Call
Within 24 hours
1/12/20233:00:00 PM
Liquid Detection Failed
BS-240Mindray09402650391Ko Chit Ko Ko
Law Ka Nat Hospital
Maubin
Outside of Yangon
San Phyo WinMajor, Rental
Approved
Finished53351
40
1/13/2023 10:43:27Maintenance
Within 24 hours
1/13/202310:00:00 AM
BC-5000Mindray09777142684
Lawkanat Hospital Lab
Lawkanat HospitalMaubin
Outside of Yangon
San Phyo WinMinor, Rental
Approved
Finished53407
41
1/16/2023 10:26:05
Breakdown Call
Within 24 hours
1/16/202310:30:00 AMInitializing failedBA88AWR-56018827Mindray0979508491Kyaw LabKyaw labMyaung Mya
Outside of Yangon
Min HtikeWith charges
Approved
Finished53444
42
1/16/2023 10:39:24
Pre-Sale Checking
Within 24 hours
1/13/202311:15:00 AM
Checking & Recharging battery
DCN3 PRO CA2-29001729MindrayConcordia Concordia Concordia MICT NWLin AungWarranty
Approved
Finished53466
43
1/16/2023 15:53:30
Pre-Sale Checking
According to service provider schedule
1/16/20233:55:00 PM
Checking & Recharging battery
DCN3 PRO CA2-29001728MindrayConcordia Concordia Concordia MICT park NELin Aung
Approved
Finished53467
44
1/16/2023 15:58:17
Breakdown Call
According to service provider schedule
1/16/202311:12:00 AMPower on error DP50PP-7C012132Mindray09450542128Kaung Htet Clinic Kaung Htet Clinic
Buthidaung, Rankine
Outside of Yangon
Lin AungWith charge
Approved
Finished53479
45
1/17/2023 8:52:08
Breakdown Call
Within 24 hours
1/17/202310:30:00 AMProbe collisionBS240Mindray
+959959885847
Dr.Nyan LinTunCherry ClinicSouth DagonNEMin Htike,Major,Contract
Approved
Finished53502
46
1/17/2023 14:32:57Maintenance
According to service provider schedule
1/17/20232:40:00 PMRelocation Z5HH3-26000327Mindray095163342Prof; Dr Nu Nu AyeNOGTH North okkalapaNEMin AungWarranty
Approved
Finished53575
47
1/17/2023 14:40:02PM Contract
According to service provider schedule
1/17/20233:00:00 PM
Customer Care and To check running condition
DC70Mindray095100528Dr Soe Tun LagabarNorth okkalapa NELin AungContact,701
Approved
Finished53577
48
1/18/2023 12:17:25
Breakdown Call
Within 24 hours
1/18/202310:30:00 AMTCO2 ErrorISE 400004020512SFRI095050380Dr.Khin MuyaYSH LanmadawSEHtet Aung YeFoc
Approved
Finished53583
49
1/18/2023 17:06:13PM Contract
Within 24 hours
1/19/202310:00:00 AMOverall ServicingKR-14490596Topcon01523111Dr.Htet ZarniGHIHKamayutNELin Htet PaingPM
Approved
Finished53596
50
1/18/2023 17:07:40PM Contract
Within 24 hours
1/19/202310:00:00 AMPMCT-1P2630865Topcon01523111Dr.Htet ZarniGHIHKamayutNWLin Htet PaingPM
Approved
Finished53599
51
1/18/2023 17:09:15PM Contract
Within 24 hours
1/19/202310:00:00 AMPMACP-8AG3000003Topcon01523111Dr.Htet ZarniGHIHKamayutNWLin Htet PaingPM
Approved
Finished53600
52
1/18/2023 17:11:02PM Contract
Within 24 hours
1/19/202310:00:00 AMPMCL-3002834121Topcon01523111Dr.Htet ZarniGHIHKamayutNWAung ThuPM
Approved
Finished53607
53
1/19/2023 14:16:00Customer Care
Within 24 hours
1/19/20232:10:00 AMTo do PM.DP-50-Mindray09796166670Dr. Ya Wai MinHtay Clinic
No.82, Pearl St, Padamyar Township, Mingalardon
NWMin AungCall ID 42625
Approved
Finished42625
54
1/19/2023 14:52:59Customer Care
According to service provider schedule
1/19/20233:00:00 PM
Customer Care & to check condition
DC70 CAE-81000790Mindray095184732Dr Than Than WinChan Thar hospital North Okkalapa NELin Aung
FOC without warranty( customer purchased spare parts)
Approved
Finished53650
55
1/20/2023 9:04:43
Breakdown Call
Within 24 hours
1/20/202310:30:00 AM
Background abnormal
BC3000 PLUS
Mindray09799370741Dr.Yin Yin ThuThanlyin hospitlThanlyinSEMin HtikeFOC
Approved
Finished53653
56
1/20/2023 9:07:00
Breakdown Call
Within 24 hours
1/20/202310:30:00 AM
Control out of range and to set up cal values
BS240Mindray09799370741Dr.Yin Yin ThuThanlyin hospitalThanlyinSEHtet Aung YeFoc
Approved
Finished53654
57
1/20/2023 13:44:57PM Contract
Immediate ( ASAP )
1/20/202310:00:00 AMPM contract TE-17109110312Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspSWAye Min Paing
Approved
Finished53666
58
1/20/2023 13:51:38PM Contract
According to service provider schedule
1/20/20231:47:00 PMPm contract TE-17106120366Terumo09421001287Ma Myat ThinVictoria HospitalMayangone tspSEAung Kyaw LinPm contract
Approved
Finished53667
59
1/20/2023 13:54:59PM Contract
According to service provider schedule
1/20/20231:53:00 PMPm contract TE-17110040004Terumo09421001287Ma Myat ThinVictoria HospitalMayangone tspSEAung Kyaw LinPm contract
Approved
Finished53668
60
1/20/2023 13:55:20PM Contract
Immediate ( ASAP )
1/20/202310:00:00 AMPM contractTE-17109110311Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspSWAye Min Paing
Approved
Finished53715
61
1/20/2023 13:57:08PM Contract
Immediate ( ASAP )
1/20/202310:00:00 AMPM contract TE-3311012000365Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspSWAye Min Paing
Approved
Finished53717
62
1/20/2023 13:58:32PM Contract
According to service provider schedule
1/20/20231:57:00 PMPm contract TE-3311401000196Terumo09421001287Ma Myat ThinVictoria HospitalMayangone tspSEAung Kyaw LinPm contract
Approved
Finished53720
63
1/23/2023 8:47:09PM Contract
Within 24 hours
1/23/202310:00:00 AMPM ContractCT-1P2631361Topcon095199369Dr.Nanda AungYankinSouth OakalarNELin Htet PaingPM
Approved
Finished53683
64
1/23/2023 9:57:04PM Contract
Within 24 hours
1/23/202310:30:00 AMPM contractBC5150Mindray09401334775U Saw Myint TheinSMT labLathaSEMin HtikePM contract
Approved
Finished53704
65
1/23/2023 9:57:06PM Contract
Within 24 hours
1/23/202310:30:00 AMPM contractBC - 3000Mindray09-401334775U Saw Myat TheinSMT LabLa ThaSEHtet Aung YePM contract
Approved
Finished53707
66
1/25/2023 7:50:01
Breakdown Call
Immediate ( ASAP )
1/25/202310:00:00 AM
Slide Gripper Abnormal
CV-5030Lecia09799730255Ma Shwe Yee
Innovative Diagnostics
No(68), Taw Win Road
NWSan Phyo WinMinor,Contract
Approved
Finished53822
67
1/25/2023 7:51:15
Breakdown Call
Within 24 hours
1/25/20231:00:00 PM
WBC Results Abnormal
BC-5000Mindray0996188887
Daw Yu Thandar Soe
Kaung Su Aung Hospital
Shwe Pyi TharNWSan Phyo WinMinor, Contract
Approved
Finished53823
68
1/25/2023 16:40:47Indoor Repair
Within 24 hours
1/25/202310:00:00 AMOverall ServicingOther BrandMZJ-10D59956
Other Brand
09451359357U Min Min LattU Min Min LattHlaing Thar YarNELin Htet Paingindoor Major
Approved
Finished53870
69
1/26/2023 8:52:15
Breakdown Call
According to service provider schedule
1/26/202310:00:00 AMMonitor errorT9- -Mindray095301424
Dr;Thetphyowai(GHIH)
GHIHKyiedyaing tspSEAung Kyaw LinTo do cross check
Approved
Finished53881
70
1/26/2023 9:05:16PM Contract
Immediate ( ASAP )
1/26/202310:00:00 AM
abnormal tidal volume
A5Mindray095301424Dr. Thet Phyo WaiGHIHKamaryaut TspSWAye Min Paing
abnormal tidal volume(for PM Contract)
Approved
Finished53883
71
1/26/2023 9:08:43PM Contract
Immediate ( ASAP )
1/26/202310:00:00 AMBellow errorA7GC-66000643Mindray095301424Dr. Thet Phyo WaiGHIHKamaryaut TspSWAye Min Paing
Bellow error(For PM contract)
Approved
Finished53884
72
1/27/2023 8:54:04
Breakdown Call
Within 24 hours
1/27/202310:00:00 AM
Give back Cognitive Printer
Bond IIILecia09975387480
Ma Pyone Myat Thu Aung
GHIHKyi Myin DaingSWSan Phyo WinMinor, Contract
Approved
Finished53906
73
1/27/2023 9:05:53
Breakdown Call
Within 24 hours
1/27/202310:00:00 AM
Na results abnormal.
ISE 4000SFRI09444677702Dr. Yin Yin Thu
Thanlyin General Hospital
ThanlyinSEHtet Aung YeFOC for rental machine.
Approved
Finished53910
74
1/27/2023 9:12:32Installation
Within 24 hours
1/27/202310:00:00 AM
Installation for SLD-301
SLD-301Topcon09967072345Ye OpticYe OpticShwe Bon Thar St.SWAung Thu
Approved
Finished53911
75
1/27/2023 10:56:42Installation
Within 24 hours
1/27/202310:00:00 AM
Installation for paramount bed
KK-728E.
Paramount
09421001287Ma Myat ThiVictoria HosMayangoneNEAung Thu
Approved
Finished53913
76
1/30/2023 8:55:40
Breakdown Call
Within 24 hours
1/30/202311:00:00 AM
LCD Backlight Repair
PelorisLecia09799730255Ma Shwe Yee WinInnovative
No(68), Taw Win Road
NWSan Phyo WinMinor, Contract
Approved
Finished53956
77
1/30/2023 9:09:11
Breakdown Call
Immediate ( ASAP )
1/30/202310:00:00 AM
power socket error
HyLED6003979000113Mindray
094210075253
Ko Htike
Tun Foundation Hospital
Hlaing Thar Yar Tsp
NWAye Min Paingwiththin warranty
Approved
Finished53952
78
1/30/2023 9:11:55Customer Care
According to service provider schedule
1/30/202310:00:00 AMRelocate
Richard wolf(Bronchoscope)
- - -
Richard Wolf
095148819Dr Yinmin thantNOGHN/sooklapaSEAung Kyaw LinRelocate, warranty
Approved
Finished53948
79
1/30/2023 9:35:08
Breakdown Call
Within 24 hours
1/30/202310:30:00 AM
Basophi result error
BC5000Mindray
+959959885847
Aye Nyein ThuSadanar PhyuBotataungSEMin Htike
Need to replace reagents
Approved
Finished53958
80
1/30/2023 10:51:10PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM contract
TE-SS700NO2
1704010042Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspSWAye Min PaingPM Contract
Approved
Finished53992
81
1/30/2023 10:56:00PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM Contract
TE-SS700N02
1704010041Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspNWAye Min PaingPM Contract
Approved
Finished53978
82
1/30/2023 11:00:49PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM ContractTE-135NW31401000075Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspNWAye Min PaingPM Contract
Approved
Finished53982
83
1/30/2023 11:04:38PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM Contract
TE-331 NW3S
1002000171Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspNWAung Kyaw LinPM Contract
Approved
Finished53993
84
1/30/2023 11:08:21PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM Contract
TE-331NW3S
1012000375Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspNWAung Kyaw LinPM Contract
Approved
Finished53979
85
1/30/2023 11:12:48PM Contract
According to service provider schedule
1/30/20231:00:00 PMPM Contract
TE-331TW3S
1012000385Terumo09421001287Ma Myat ThinVictoria HospitalMayangone TspNWAung Kyaw LinPM Contract
Approved
Finished53977
86
1/30/2023 14:14:46
Breakdown Call
According to service provider schedule
1/30/202311:11:00 AM
Servicing, Replacing CMOS
DP206R-4B0001325Mindray095003781Dr Aung AungDr Aung Aung 095003781
Unavailable
Lin AungWith charge
Approved
Finished53997
87
1/30/2023 14:46:14Maintenance
Within 24 hours
1/30/20232:40:00 PMOverall servicingDP-20CQ5-97001114Mindray09449423454Dr. San Tun Lin-Kaleinaung
Outside of Yangon
Min Aung
Overall servicing, Major job
Approved
Finished54001
88
1/30/2023 16:38:31Indoor Repair
Within 24 hours
1/30/20234:30:00 AMIndoor job repair
MDX-100 mA/FS
B-15121055
Other Brand
09 444 042 432
Dr Nay Aung SoeLay Shi HospitalLay Shi
Outside of Yangon
Min AungIndoor job repair
Approved
Finished54004
89
1/31/2023 14:56:50Maintenance
Immediate ( ASAP )
2/2/20239:30:00 AM
CWH မှ သိမ်းလာသော စက်ကို maintenance လုပ်ရန်
ယဃ၃၀၀၀ RJ-28112143Mindray09753327730CWHCWHCWH hospital
Unavailable
Htet Aung YeRental
Approved
Finished54088
90
2/1/2023 9:38:25
Breakdown Call
Immediate ( ASAP )
2/1/202310:00:00 AM
Battery error of Wato Ex-35
Wato Ex-35Mindray09971566750
Daw Khin Cho Nyein
Ziwita HospitalBahan TspSEAung Kyaw Lin
Approved
Finished54065
91
2/1/2023 9:45:23Customer Care
Immediate ( ASAP )
2/1/202311:00:00 AM
To check for PM Contract
uMEC 12Mindray09795359655Ma Hnin Hnin WaiOSC Hospital
North-Okkalapa Tsp
NEAye Min Paing
Approved
Finished54066
92
2/1/2023 15:42:56Relocation
According to service provider schedule
2/10/20239:00:00 AM
BS-240 စက်ပြန်သိမ်းရန် customer request အရ
BS-240 YX96002630Mindray09753327730
Law Ka Nat (Maubin)
Law Ka Nat (Maubin)
Maubin
Outside of Yangon
San Phyo WinRental
Approved
Finished54562
93
2/2/2023 9:16:04PM Contract
Within 24 hours
2/2/202311:00:00 AM
To do overall Maintenance
CV-5030Lecia09788880260Dr. Khaing SuGHIHKyi Myin DaingSWSan Phyo WinMajor, Contract
Approved
Finished54093
94
2/2/2023 9:24:06
Breakdown Call
Within 24 hours
2/2/20233:00:00 PM
Protocol Stopped at Paraffin State
HistoCore PEARL
Lecia09799730255Ma Shwe Yee Win
Innovative Diagnostics
No(68), Taw Win Road
NWSan Phyo WinMinor, Contract
Approved
Finished54094
95
2/2/2023 9:55:34
Breakdown Call
Within 24 hours
2/2/202310:00:00 AMECG cable error
BeneHeart R3
Mindray09958390256Dr. Nay LinAryuziwa HospitalNorth-Dagon TspNEAye Min PaingWithin warranty
Approved
Finished54090
96
2/2/2023 10:02:34Installation
Within 24 hours
2/2/20231:00:00 PM
Installation for Autoclave
SA-300H-Sturdy09450057073
U Khin Maung Than
United Vision Northokalar
North OkkalarNWAung ThuMajor repair
Approved
Finished54116
97
2/3/2023 9:37:46Installation
Within 24 hours
2/9/20231:00:00 PMRental InstallationCM 152000000002413Lecia
Ma Mya Zarli Thein
095076199
Pun Hlaing Hospital
Hlaing TharyarNWSan Phyo WinMinor, Within Warranty
Approved
Finished54489
98
2/3/2023 9:39:32Installation
Within 24 hours
2/9/20231:00:00 PMRental InstallationHI122011411Lecia095076199
Ma Mya Zarli Thein
Pun Hlaing Hospital
Hlaing TharyarNWSan Phyo WinMinor, Within Warranty
Approved
Finished54450
99
2/3/2023 9:43:27Installation
Within 24 hours
2/9/20231:00:00 PMRental InstallationHI121017891Lecia095076199
Ma Mya Zarli Thein
Pun Hlaing Hospital
Hlaing TharyarNWSan Phyo WinMinor, Within Warranty
Approved
Finished54453
100
2/3/2023 9:45:37Installation
Within 24 hours
2/9/20231:00:00 PMRental Installation
HistoCore MULTICUT
02988Lecia095076199
Ma Mya Zarli Thein
Pun Hlaing Hospital
Hlaing Tharyar NWHtet Aung YeMinor, Within Warranty
Approved
Finished54454