| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | |
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1 | Timestamp | Type Of Service Call | Expected Response Time | Requested date of visit | Requested time of visit | Brief information of the issue | Model | Serial | Brand | Contact ( Phone Number ) | Name ( Customer ) | Name ( Hospital/Clinic ) | Address | Locale (Zone) | Requested by (Name) | Remark | Approval Status | Ticket Status | Call ID | Record |
2 | 1/2/2023 7:55:53 | Breakdown Call | Immediate ( ASAP ) | 1/2/2023 | 10:00:00 AM | Water Blank Out of Range ( 10X) | BS-240 | Mindray | 09961688887 | Ma Yu Thandar Soe | Kaung Su Aung Hospital | Shwe Pyi Thar | NW | San Phyo Win | Major, Contract | Approved | Finished | 52796 | ||
3 | 1/2/2023 10:57:15 | Pre-Sale Checking | According to service provider schedule | 1/2/2023 | 11:40:00 AM | Checking unit & Recharging battery | DCN3 PRO | CA2-29001718 | Mindray | Concordia | Concordia | Concordia | Concordia | NE | Lin Aung | Checking & Recharging battery | Approved | Finished | 52953 | |
4 | 1/2/2023 13:28:09 | Maintenance | Within 24 hours | 1/2/2023 | 1:00:00 AM | PM within warranty | UMEC-10 | Mindray | 09965025657 | Dr Thaw Zin | Shwe Ni Gyi Medical & Metarnity Clinic | Hlaing Tharyar | NW | Aye Min Paing | Call ID-44153 | Approved | Finished | 44153 | ||
5 | 1/2/2023 16:06:17 | Installation | Within 24 hours | 1/2/2023 | 3:00:00 AM | Installiation | DP-20 | LK926001318 | Mindray | 09421090413 | Dr. Myat Pwint Khin | Pitti Clinic | - | NW | Min Aung | Installiation | Approved | Finished | 52912 | |
6 | 1/2/2023 16:15:47 | Breakdown Call | According to service provider schedule | 1/2/2023 | 11:15:00 AM | Checking the running condition | DP10 | 6N-53006742 | Mindray | 09403124824 | Htet Asia Clinic | Htet Asia Clinic | Pansodan | SE | Lin Aung | Charge, without warranty | Approved | Finished | 53001 | |
7 | 1/3/2023 8:36:52 | Inspection | Immediate ( ASAP ) | 1/3/2023 | 10:00:00 AM | To trade in | Probe of DC-N3 pro | CA2-97001017 | Mindray | 095372080 | Dr Hla Myat Nwe | YCH | YCH | Unavailable | Lin Aung | Approved | Finished | 52939 | ||
8 | 1/3/2023 8:50:57 | Breakdown Call | Within 24 hours | 1/3/2023 | 10:30:00 AM | WBC result high | BC3000 plus | Mindray | 095252886 | Dr.Nwe Mar Win | EYGH | Botataung | SE | Min Htike | Foc for rental machine | Approved | Finished | 52971 | ||
9 | 1/3/2023 11:57:47 | Breakdown Call | Within 24 hours | 1/3/2023 | 1:00:00 PM | To reinstall DMS software | Bc20s | TK -9A007023 | Mindray | 09799370741 | Ko Okkar Kyaw | Asia Dagon clinic | Thingangyun | SE | Min Htike | With charges | Approved | Finished | 52972 | |
10 | 1/5/2023 9:39:44 | Breakdown Call | Within 24 hours | 1/5/2023 | 10:30:00 AM | RBC count error in Human Urine | UA 600T | Mindray | 095180112 | Dr.Wutt Hmone Win Htut | New YGH | Latha | SE | Min Htike | Indoor Maijor | Approved | Finished | 53008 | ||
11 | 1/5/2023 9:51:34 | Breakdown Call | Immediate ( ASAP ) | 1/5/2023 | 10:15:00 AM | Battery defective | M9 | .. | Mindray | Asia Royal hospital | Asia Royal hospital | Asia Royal hospital | Bahan | SW | Lin Aung | Without warranty, Charge | Approved | Finished | 53007 | |
12 | 1/5/2023 11:33:49 | Breakdown Call | Within 24 hours | 1/5/2023 | 11:00:00 AM | CO 2sensor error | ISE4000 | 04020512 | SFRI | 095050380 | Dr.Khin Mu Yar | YSH | Lanmadaw | SE | Min Htike | Foc | Approved | Finished | 53025 | |
13 | 1/5/2023 13:19:03 | Installation | Immediate ( ASAP ) | 1/8/2023 | 9:00:00 AM | We need to do installation at Myint Mo Hospital (Myeik ). | BIOC.UT | Lecia | 0949881785 | Ma Thu Thu Win | Myint Mo Hospital | 129, Kan Gyi Qt, San Godaung Street, Myeik | Outside of Yangon | San Phyo Win | Microtome installation | Approved | Finished | 53119 | ||
14 | 1/5/2023 14:38:37 | Installation | Within 24 hours | 1/6/2023 | 10:00:00 AM | installation | Wato 20 | Mindray | 09799766730 | Dr Khin Maung Htun | Kyaw Specialist clinic | Shwe Pyi Thar Township, Hlaw Kar Street | SE | Aung Kyaw Lin | Installation for anasthesia machine | Approved | Finished | 53094 | ||
15 | 1/5/2023 17:31:27 | Customer Care | Within 24 hours | 1/5/2023 | 11:00:00 AM | Overall Service | HARTMANN | 2014-13-087038 | Tensoval | 09424251299 | Innovative | Innovative | Yangon | NE | U Aung Win | Charges, minor | Approved | Finished | 53100 | |
16 | 1/6/2023 13:49:42 | Pre-Sale Checking | According to service provider schedule | 1/6/2023 | 1:45:00 PM | Checking and Recharging battery | DCN3 PRO | CA2-29001725 | Mindray | Concordia | Concordia | Concordia | MICT park building 11 | NW | Lin Aung | Warranty | Approved | Finished | 53156 | |
17 | 1/6/2023 14:30:33 | Pre-Sale Checking | According to service provider schedule | 1/6/2023 | 2:15:00 PM | Checking,charging battery | DCN3 PRO | CA2-29001726 | Mindray | Concordia | Concordia | Concordia | Concordia | NW | Min Aung | With warranty | Approved | Finished | 53157 | |
18 | 1/9/2023 9:10:56 | Maintenance | Immediate ( ASAP ) | 1/9/2023 | 9:00:00 AM | Overall servicing | DP-10 | 6N-53006742 | Mindray | 095000549 | Dr. Htet Win | Htet Asia Specialist Clinic | Pabetan | SW | Min Aung | Overall servicing | Approved | Finished | 53144 | |
19 | 1/9/2023 9:32:30 | Breakdown Call | Within 24 hours | 1/9/2023 | 11:00:00 AM | CMS software not loading | BeneVision | JB-21018937 | Mindray | 09977929774 | Aye Pwint Phyu Linn | Sakura | San Chaung | NE | Aung Kyaw Lin | Approved | Finished | 53148 | ||
20 | 1/9/2023 11:07:10 | Breakdown Call | Immediate ( ASAP ) | 1/7/2023 | 9:15:00 AM | Probe Abnormal | BS-230 | YY1B002816 | Mindray | 09795853159 | Mya Hospital | Mya Hospital | Parami St. | NW | Htet Aung Ye | Major within warranty(FOC) | Approved | Finished | 53154 | |
21 | 1/9/2023 11:54:24 | Maintenance | Immediate ( ASAP ) | 1/9/2023 | 10:00:00 AM | PM contract | TESS700NO2 | 1504010230 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone Tsp | NW | Aye Min Paing | Approved | Finished | 53281 | ||
22 | 1/9/2023 12:04:42 | Maintenance | Immediate ( ASAP ) | 1/9/2023 | 10:00:00 AM | PM Contract | TESS700NO2 | 1511010948 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone Tsp | NW | Aye Min Paing | Approved | Finished | 53282 | Form Responses 1_Images/12-27-2023 09-04-58.Record.013335.jpg | |
23 | 1/9/2023 12:10:07 | PM Contract | Immediate ( ASAP ) | 1/9/2023 | 10:00:00 AM | PM contract | TESS700NO2 | 1503010215 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone Tsp | NW | Aung Kyaw Lin | Approved | Finished | 53283 | ||
24 | 1/9/2023 16:12:11 | Maintenance | Within 24 hours | 1/9/2023 | 10:00:00 AM | maintenance | DECG-03A | CQ-96102281 | Other Brand | 09796765041 | Right Lab | Right Lab | Kamaryaut Tsp | NW | Aung Thu | Approved | Finished | 53203 | ||
25 | 1/10/2023 15:36:19 | Installation | Within 24 hours | 1/10/2023 | 3:00:00 PM | Installiation | DCN3-PRO | CA226001696 | Mindray | 09974390378 | Dr. Khin Wai Thwe Oo | Kabar(Gabar) | No.273, Bogyoke Road, Mindan Ward, Mudon | Outside of Yangon | Min Aung | Installiation(Major job) | Approved | Finished | 53235 | |
26 | 1/11/2023 8:39:27 | Breakdown Call | Within 24 hours | 1/11/2023 | 10:30:00 AM | Light Signal too weak and Cuvettes Blank out of range | BS380 | Mindray | 09794065881 | Ko Okkar Kyaw | Asia Dagon | Thingangyun | NE | Min Htike | Contract Customer | Approved | Finished | 53244 | ||
27 | 1/11/2023 9:26:21 | Maintenance | According to service provider schedule | 1/11/2023 | 10:00:00 AM | Installation | BC3000 | RJ86101200 | Mindray | 09753327730 | Khaing Lin Phyo | CWH | CWH | NW | Htet Aung Ye | CWH change mechine | Approved | Finished | 53250 | |
28 | 1/11/2023 10:15:33 | Maintenance | According to service provider schedule | 11/1/2023 | 9:00:00 AM | service check for resell | BC6200 | TW95000479 | Mindray | 09753327730 | DR Yin Mu Yar | YSH | Office | SW | 2D1 | Service check for BC6200 Return from YSH | Approved | Finished | 54565 | |
29 | 1/11/2023 10:22:05 | Relocation | According to service provider schedule | 1/24/2023 | 10:00:00 AM | Return to office from hospital | BC6800 | SH74002291 | Mindray | 09753327730 | Professor Myint Myint Than | NOGH | NOGH , North Oakkalapa Tsp | SE | Htet Aung Ye | to make return from Hospital to offfice | Approved | Finished | 53791 | |
30 | 1/11/2023 11:44:30 | PM Contract | According to service provider schedule | 1/11/2023 | 11:00:00 AM | Calibration | TE-331 | 1002000175 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone tsp | SE | Aung Kyaw Lin | Calibration | Approved | Finished | 53284 | |
31 | 1/11/2023 11:49:30 | PM Contract | According to service provider schedule | 1/11/2023 | 11:50:00 AM | Calibration | TE-331 | 1002000177 | Terumo | 09421001287 | MaThin Myat | Victoria Hospital | Mayangone | SE | Aye Min Paing | Calibration | Approved | Finished | 53285 | |
32 | 1/11/2023 11:52:27 | PM Contract | According to service provider schedule | 1/11/2023 | 11:50:00 AM | Calibration | TE-331 | 1401000186 | Terumo | 09421001287 | MaThin Myat | Victoria Hospital | Mayangone tsp | SE | Aung Kyaw Lin | Calibration | Approved | Finished | 53286 | |
33 | 1/11/2023 12:45:09 | PM Contract | Immediate ( ASAP ) | 1/11/2023 | 10:00:00 AM | PM contract | TESS700NO3 | 1501010776 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone Tsp | NW | Aung Kyaw Lin | Approved | Finished | 53287 | ||
34 | 1/11/2023 12:49:58 | PM Contract | Immediate ( ASAP ) | 1/11/2023 | 11:00:00 AM | PM contract | TE331 | 1002000169 | Terumo | 09421001287 | Ma Thin Myat | Victoria Hospital | Mayangone Tsp | NW | Aye Min Paing | Approved | Finished | 53288 | ||
35 | 1/11/2023 17:33:33 | Installation | According to service provider schedule | 1/13/2023 | 12:00:00 PM | - | CT800 | - | Topcon | 0943051001 | Dr Chaw Su | Myintta Oo Hospital | Kamayut | NE | Aung Thu | Approved | Finished | 53375 | ||
36 | 1/11/2023 17:35:54 | Installation | According to service provider schedule | 1/17/2023 | 6:00:00 AM | NCT error | SLD 301 with Jack Pro | - | Topcon | 09799565977 | Dr Win Mar Tun | Wutt Ye Eye Clinic | Pathein | Outside of Yangon | Lin Htet Paing | Approved | Finished | 53468 | ||
37 | 1/12/2023 10:22:13 | Breakdown Call | According to service provider schedule | 1/12/2023 | 10:15:00 AM | No operate | SV-300 | GB-6601463 | Mindray | 095301424 | Dr;Thetphyowai(GHIH) | GHIH | Kyiemyidaing tsp | SW | Aung Kyaw Lin | Repair | Approved | Finished | 53314 | |
38 | 1/12/2023 10:57:10 | Breakdown Call | According to service provider schedule | 1/12/2023 | 10:55:00 AM | Ac power not operate | E-5 | - - | Mindray | 095301424 | Dr;Thetphyowai(GHIH) | GHIH | Kyee Mying daing tsp | SW | Aye Min Paing | Check power supply | Approved | Finished | 53315 | |
39 | 1/12/2023 14:12:28 | Breakdown Call | Within 24 hours | 1/12/2023 | 3:00:00 PM | Liquid Detection Failed | BS-240 | Mindray | 09402650391 | Ko Chit Ko Ko | Law Ka Nat Hospital | Maubin | Outside of Yangon | San Phyo Win | Major, Rental | Approved | Finished | 53351 | ||
40 | 1/13/2023 10:43:27 | Maintenance | Within 24 hours | 1/13/2023 | 10:00:00 AM | BC-5000 | Mindray | 09777142684 | Lawkanat Hospital Lab | Lawkanat Hospital | Maubin | Outside of Yangon | San Phyo Win | Minor, Rental | Approved | Finished | 53407 | |||
41 | 1/16/2023 10:26:05 | Breakdown Call | Within 24 hours | 1/16/2023 | 10:30:00 AM | Initializing failed | BA88A | WR-56018827 | Mindray | 0979508491 | Kyaw Lab | Kyaw lab | Myaung Mya | Outside of Yangon | Min Htike | With charges | Approved | Finished | 53444 | |
42 | 1/16/2023 10:39:24 | Pre-Sale Checking | Within 24 hours | 1/13/2023 | 11:15:00 AM | Checking & Recharging battery | DCN3 PRO | CA2-29001729 | Mindray | Concordia | Concordia | Concordia | MICT | NW | Lin Aung | Warranty | Approved | Finished | 53466 | |
43 | 1/16/2023 15:53:30 | Pre-Sale Checking | According to service provider schedule | 1/16/2023 | 3:55:00 PM | Checking & Recharging battery | DCN3 PRO | CA2-29001728 | Mindray | Concordia | Concordia | Concordia | MICT park | NE | Lin Aung | Approved | Finished | 53467 | ||
44 | 1/16/2023 15:58:17 | Breakdown Call | According to service provider schedule | 1/16/2023 | 11:12:00 AM | Power on error | DP50 | PP-7C012132 | Mindray | 09450542128 | Kaung Htet Clinic | Kaung Htet Clinic | Buthidaung, Rankine | Outside of Yangon | Lin Aung | With charge | Approved | Finished | 53479 | |
45 | 1/17/2023 8:52:08 | Breakdown Call | Within 24 hours | 1/17/2023 | 10:30:00 AM | Probe collision | BS240 | Mindray | +959959885847 | Dr.Nyan LinTun | Cherry Clinic | South Dagon | NE | Min Htike | ,Major,Contract | Approved | Finished | 53502 | ||
46 | 1/17/2023 14:32:57 | Maintenance | According to service provider schedule | 1/17/2023 | 2:40:00 PM | Relocation | Z5 | HH3-26000327 | Mindray | 095163342 | Prof; Dr Nu Nu Aye | NOGTH | North okkalapa | NE | Min Aung | Warranty | Approved | Finished | 53575 | |
47 | 1/17/2023 14:40:02 | PM Contract | According to service provider schedule | 1/17/2023 | 3:00:00 PM | Customer Care and To check running condition | DC70 | Mindray | 095100528 | Dr Soe Tun | Lagabar | North okkalapa | NE | Lin Aung | Contact,701 | Approved | Finished | 53577 | ||
48 | 1/18/2023 12:17:25 | Breakdown Call | Within 24 hours | 1/18/2023 | 10:30:00 AM | TCO2 Error | ISE 4000 | 04020512 | SFRI | 095050380 | Dr.Khin Muya | YSH | Lanmadaw | SE | Htet Aung Ye | Foc | Approved | Finished | 53583 | |
49 | 1/18/2023 17:06:13 | PM Contract | Within 24 hours | 1/19/2023 | 10:00:00 AM | Overall Servicing | KR-1 | 4490596 | Topcon | 01523111 | Dr.Htet Zarni | GHIH | Kamayut | NE | Lin Htet Paing | PM | Approved | Finished | 53596 | |
50 | 1/18/2023 17:07:40 | PM Contract | Within 24 hours | 1/19/2023 | 10:00:00 AM | PM | CT-1P | 2630865 | Topcon | 01523111 | Dr.Htet Zarni | GHIH | Kamayut | NW | Lin Htet Paing | PM | Approved | Finished | 53599 | |
51 | 1/18/2023 17:09:15 | PM Contract | Within 24 hours | 1/19/2023 | 10:00:00 AM | PM | ACP-8 | AG3000003 | Topcon | 01523111 | Dr.Htet Zarni | GHIH | Kamayut | NW | Lin Htet Paing | PM | Approved | Finished | 53600 | |
52 | 1/18/2023 17:11:02 | PM Contract | Within 24 hours | 1/19/2023 | 10:00:00 AM | PM | CL-300 | 2834121 | Topcon | 01523111 | Dr.Htet Zarni | GHIH | Kamayut | NW | Aung Thu | PM | Approved | Finished | 53607 | |
53 | 1/19/2023 14:16:00 | Customer Care | Within 24 hours | 1/19/2023 | 2:10:00 AM | To do PM. | DP-50 | - | Mindray | 09796166670 | Dr. Ya Wai Min | Htay Clinic | No.82, Pearl St, Padamyar Township, Mingalardon | NW | Min Aung | Call ID 42625 | Approved | Finished | 42625 | |
54 | 1/19/2023 14:52:59 | Customer Care | According to service provider schedule | 1/19/2023 | 3:00:00 PM | Customer Care & to check condition | DC70 | CAE-81000790 | Mindray | 095184732 | Dr Than Than Win | Chan Thar hospital | North Okkalapa | NE | Lin Aung | FOC without warranty( customer purchased spare parts) | Approved | Finished | 53650 | |
55 | 1/20/2023 9:04:43 | Breakdown Call | Within 24 hours | 1/20/2023 | 10:30:00 AM | Background abnormal | BC3000 PLUS | Mindray | 09799370741 | Dr.Yin Yin Thu | Thanlyin hospitl | Thanlyin | SE | Min Htike | FOC | Approved | Finished | 53653 | ||
56 | 1/20/2023 9:07:00 | Breakdown Call | Within 24 hours | 1/20/2023 | 10:30:00 AM | Control out of range and to set up cal values | BS240 | Mindray | 09799370741 | Dr.Yin Yin Thu | Thanlyin hospital | Thanlyin | SE | Htet Aung Ye | Foc | Approved | Finished | 53654 | ||
57 | 1/20/2023 13:44:57 | PM Contract | Immediate ( ASAP ) | 1/20/2023 | 10:00:00 AM | PM contract | TE-171 | 09110312 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | SW | Aye Min Paing | Approved | Finished | 53666 | ||
58 | 1/20/2023 13:51:38 | PM Contract | According to service provider schedule | 1/20/2023 | 1:47:00 PM | Pm contract | TE-171 | 06120366 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone tsp | SE | Aung Kyaw Lin | Pm contract | Approved | Finished | 53667 | |
59 | 1/20/2023 13:54:59 | PM Contract | According to service provider schedule | 1/20/2023 | 1:53:00 PM | Pm contract | TE-171 | 10040004 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone tsp | SE | Aung Kyaw Lin | Pm contract | Approved | Finished | 53668 | |
60 | 1/20/2023 13:55:20 | PM Contract | Immediate ( ASAP ) | 1/20/2023 | 10:00:00 AM | PM contract | TE-171 | 09110311 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | SW | Aye Min Paing | Approved | Finished | 53715 | ||
61 | 1/20/2023 13:57:08 | PM Contract | Immediate ( ASAP ) | 1/20/2023 | 10:00:00 AM | PM contract | TE-331 | 1012000365 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | SW | Aye Min Paing | Approved | Finished | 53717 | ||
62 | 1/20/2023 13:58:32 | PM Contract | According to service provider schedule | 1/20/2023 | 1:57:00 PM | Pm contract | TE-331 | 1401000196 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone tsp | SE | Aung Kyaw Lin | Pm contract | Approved | Finished | 53720 | |
63 | 1/23/2023 8:47:09 | PM Contract | Within 24 hours | 1/23/2023 | 10:00:00 AM | PM Contract | CT-1P | 2631361 | Topcon | 095199369 | Dr.Nanda Aung | Yankin | South Oakalar | NE | Lin Htet Paing | PM | Approved | Finished | 53683 | |
64 | 1/23/2023 9:57:04 | PM Contract | Within 24 hours | 1/23/2023 | 10:30:00 AM | PM contract | BC5150 | Mindray | 09401334775 | U Saw Myint Thein | SMT lab | Latha | SE | Min Htike | PM contract | Approved | Finished | 53704 | ||
65 | 1/23/2023 9:57:06 | PM Contract | Within 24 hours | 1/23/2023 | 10:30:00 AM | PM contract | BC - 3000 | Mindray | 09-401334775 | U Saw Myat Thein | SMT Lab | La Tha | SE | Htet Aung Ye | PM contract | Approved | Finished | 53707 | ||
66 | 1/25/2023 7:50:01 | Breakdown Call | Immediate ( ASAP ) | 1/25/2023 | 10:00:00 AM | Slide Gripper Abnormal | CV-5030 | Lecia | 09799730255 | Ma Shwe Yee | Innovative Diagnostics | No(68), Taw Win Road | NW | San Phyo Win | Minor,Contract | Approved | Finished | 53822 | ||
67 | 1/25/2023 7:51:15 | Breakdown Call | Within 24 hours | 1/25/2023 | 1:00:00 PM | WBC Results Abnormal | BC-5000 | Mindray | 0996188887 | Daw Yu Thandar Soe | Kaung Su Aung Hospital | Shwe Pyi Thar | NW | San Phyo Win | Minor, Contract | Approved | Finished | 53823 | ||
68 | 1/25/2023 16:40:47 | Indoor Repair | Within 24 hours | 1/25/2023 | 10:00:00 AM | Overall Servicing | Other Brand | MZJ-10D59956 | Other Brand | 09451359357 | U Min Min Latt | U Min Min Latt | Hlaing Thar Yar | NE | Lin Htet Paing | indoor Major | Approved | Finished | 53870 | |
69 | 1/26/2023 8:52:15 | Breakdown Call | According to service provider schedule | 1/26/2023 | 10:00:00 AM | Monitor error | T9 | - - | Mindray | 095301424 | Dr;Thetphyowai(GHIH) | GHIH | Kyiedyaing tsp | SE | Aung Kyaw Lin | To do cross check | Approved | Finished | 53881 | |
70 | 1/26/2023 9:05:16 | PM Contract | Immediate ( ASAP ) | 1/26/2023 | 10:00:00 AM | abnormal tidal volume | A5 | Mindray | 095301424 | Dr. Thet Phyo Wai | GHIH | Kamaryaut Tsp | SW | Aye Min Paing | abnormal tidal volume(for PM Contract) | Approved | Finished | 53883 | ||
71 | 1/26/2023 9:08:43 | PM Contract | Immediate ( ASAP ) | 1/26/2023 | 10:00:00 AM | Bellow error | A7 | GC-66000643 | Mindray | 095301424 | Dr. Thet Phyo Wai | GHIH | Kamaryaut Tsp | SW | Aye Min Paing | Bellow error(For PM contract) | Approved | Finished | 53884 | |
72 | 1/27/2023 8:54:04 | Breakdown Call | Within 24 hours | 1/27/2023 | 10:00:00 AM | Give back Cognitive Printer | Bond III | Lecia | 09975387480 | Ma Pyone Myat Thu Aung | GHIH | Kyi Myin Daing | SW | San Phyo Win | Minor, Contract | Approved | Finished | 53906 | ||
73 | 1/27/2023 9:05:53 | Breakdown Call | Within 24 hours | 1/27/2023 | 10:00:00 AM | Na results abnormal. | ISE 4000 | SFRI | 09444677702 | Dr. Yin Yin Thu | Thanlyin General Hospital | Thanlyin | SE | Htet Aung Ye | FOC for rental machine. | Approved | Finished | 53910 | ||
74 | 1/27/2023 9:12:32 | Installation | Within 24 hours | 1/27/2023 | 10:00:00 AM | Installation for SLD-301 | SLD-301 | Topcon | 09967072345 | Ye Optic | Ye Optic | Shwe Bon Thar St. | SW | Aung Thu | Approved | Finished | 53911 | |||
75 | 1/27/2023 10:56:42 | Installation | Within 24 hours | 1/27/2023 | 10:00:00 AM | Installation for paramount bed | KK-728E | . | Paramount | 09421001287 | Ma Myat Thi | Victoria Hos | Mayangone | NE | Aung Thu | Approved | Finished | 53913 | ||
76 | 1/30/2023 8:55:40 | Breakdown Call | Within 24 hours | 1/30/2023 | 11:00:00 AM | LCD Backlight Repair | Peloris | Lecia | 09799730255 | Ma Shwe Yee Win | Innovative | No(68), Taw Win Road | NW | San Phyo Win | Minor, Contract | Approved | Finished | 53956 | ||
77 | 1/30/2023 9:09:11 | Breakdown Call | Immediate ( ASAP ) | 1/30/2023 | 10:00:00 AM | power socket error | HyLED600 | 3979000113 | Mindray | 094210075253 | Ko Htike | Tun Foundation Hospital | Hlaing Thar Yar Tsp | NW | Aye Min Paing | withthin warranty | Approved | Finished | 53952 | |
78 | 1/30/2023 9:11:55 | Customer Care | According to service provider schedule | 1/30/2023 | 10:00:00 AM | Relocate | Richard wolf(Bronchoscope) | - - - | Richard Wolf | 095148819 | Dr Yinmin thant | NOGH | N/sooklapa | SE | Aung Kyaw Lin | Relocate, warranty | Approved | Finished | 53948 | |
79 | 1/30/2023 9:35:08 | Breakdown Call | Within 24 hours | 1/30/2023 | 10:30:00 AM | Basophi result error | BC5000 | Mindray | +959959885847 | Aye Nyein Thu | Sadanar Phyu | Botataung | SE | Min Htike | Need to replace reagents | Approved | Finished | 53958 | ||
80 | 1/30/2023 10:51:10 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM contract | TE-SS700NO2 | 1704010042 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | SW | Aye Min Paing | PM Contract | Approved | Finished | 53992 | |
81 | 1/30/2023 10:56:00 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM Contract | TE-SS700N02 | 1704010041 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | NW | Aye Min Paing | PM Contract | Approved | Finished | 53978 | |
82 | 1/30/2023 11:00:49 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM Contract | TE-135NW3 | 1401000075 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | NW | Aye Min Paing | PM Contract | Approved | Finished | 53982 | |
83 | 1/30/2023 11:04:38 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM Contract | TE-331 NW3S | 1002000171 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | NW | Aung Kyaw Lin | PM Contract | Approved | Finished | 53993 | |
84 | 1/30/2023 11:08:21 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM Contract | TE-331NW3S | 1012000375 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | NW | Aung Kyaw Lin | PM Contract | Approved | Finished | 53979 | |
85 | 1/30/2023 11:12:48 | PM Contract | According to service provider schedule | 1/30/2023 | 1:00:00 PM | PM Contract | TE-331TW3S | 1012000385 | Terumo | 09421001287 | Ma Myat Thin | Victoria Hospital | Mayangone Tsp | NW | Aung Kyaw Lin | PM Contract | Approved | Finished | 53977 | |
86 | 1/30/2023 14:14:46 | Breakdown Call | According to service provider schedule | 1/30/2023 | 11:11:00 AM | Servicing, Replacing CMOS | DP20 | 6R-4B0001325 | Mindray | 095003781 | Dr Aung Aung | Dr Aung Aung | 095003781 | Unavailable | Lin Aung | With charge | Approved | Finished | 53997 | |
87 | 1/30/2023 14:46:14 | Maintenance | Within 24 hours | 1/30/2023 | 2:40:00 PM | Overall servicing | DP-20 | CQ5-97001114 | Mindray | 09449423454 | Dr. San Tun Lin | - | Kaleinaung | Outside of Yangon | Min Aung | Overall servicing, Major job | Approved | Finished | 54001 | |
88 | 1/30/2023 16:38:31 | Indoor Repair | Within 24 hours | 1/30/2023 | 4:30:00 AM | Indoor job repair | MDX-100 mA/FS | B-15121055 | Other Brand | 09 444 042 432 | Dr Nay Aung Soe | Lay Shi Hospital | Lay Shi | Outside of Yangon | Min Aung | Indoor job repair | Approved | Finished | 54004 | |
89 | 1/31/2023 14:56:50 | Maintenance | Immediate ( ASAP ) | 2/2/2023 | 9:30:00 AM | CWH မှ သိမ်းလာသော စက်ကို maintenance လုပ်ရန် | ယဃ၃၀၀၀ | RJ-28112143 | Mindray | 09753327730 | CWH | CWH | CWH hospital | Unavailable | Htet Aung Ye | Rental | Approved | Finished | 54088 | |
90 | 2/1/2023 9:38:25 | Breakdown Call | Immediate ( ASAP ) | 2/1/2023 | 10:00:00 AM | Battery error of Wato Ex-35 | Wato Ex-35 | Mindray | 09971566750 | Daw Khin Cho Nyein | Ziwita Hospital | Bahan Tsp | SE | Aung Kyaw Lin | Approved | Finished | 54065 | |||
91 | 2/1/2023 9:45:23 | Customer Care | Immediate ( ASAP ) | 2/1/2023 | 11:00:00 AM | To check for PM Contract | uMEC 12 | Mindray | 09795359655 | Ma Hnin Hnin Wai | OSC Hospital | North-Okkalapa Tsp | NE | Aye Min Paing | Approved | Finished | 54066 | |||
92 | 2/1/2023 15:42:56 | Relocation | According to service provider schedule | 2/10/2023 | 9:00:00 AM | BS-240 စက်ပြန်သိမ်းရန် customer request အရ | BS-240 | YX96002630 | Mindray | 09753327730 | Law Ka Nat (Maubin) | Law Ka Nat (Maubin) | Maubin | Outside of Yangon | San Phyo Win | Rental | Approved | Finished | 54562 | |
93 | 2/2/2023 9:16:04 | PM Contract | Within 24 hours | 2/2/2023 | 11:00:00 AM | To do overall Maintenance | CV-5030 | Lecia | 09788880260 | Dr. Khaing Su | GHIH | Kyi Myin Daing | SW | San Phyo Win | Major, Contract | Approved | Finished | 54093 | ||
94 | 2/2/2023 9:24:06 | Breakdown Call | Within 24 hours | 2/2/2023 | 3:00:00 PM | Protocol Stopped at Paraffin State | HistoCore PEARL | Lecia | 09799730255 | Ma Shwe Yee Win | Innovative Diagnostics | No(68), Taw Win Road | NW | San Phyo Win | Minor, Contract | Approved | Finished | 54094 | ||
95 | 2/2/2023 9:55:34 | Breakdown Call | Within 24 hours | 2/2/2023 | 10:00:00 AM | ECG cable error | BeneHeart R3 | Mindray | 09958390256 | Dr. Nay Lin | Aryuziwa Hospital | North-Dagon Tsp | NE | Aye Min Paing | Within warranty | Approved | Finished | 54090 | ||
96 | 2/2/2023 10:02:34 | Installation | Within 24 hours | 2/2/2023 | 1:00:00 PM | Installation for Autoclave | SA-300H | - | Sturdy | 09450057073 | U Khin Maung Than | United Vision Northokalar | North Okkalar | NW | Aung Thu | Major repair | Approved | Finished | 54116 | |
97 | 2/3/2023 9:37:46 | Installation | Within 24 hours | 2/9/2023 | 1:00:00 PM | Rental Installation | CM 1520 | 00000002413 | Lecia | Ma Mya Zarli Thein | 095076199 | Pun Hlaing Hospital | Hlaing Tharyar | NW | San Phyo Win | Minor, Within Warranty | Approved | Finished | 54489 | |
98 | 2/3/2023 9:39:32 | Installation | Within 24 hours | 2/9/2023 | 1:00:00 PM | Rental Installation | HI1220 | 11411 | Lecia | 095076199 | Ma Mya Zarli Thein | Pun Hlaing Hospital | Hlaing Tharyar | NW | San Phyo Win | Minor, Within Warranty | Approved | Finished | 54450 | |
99 | 2/3/2023 9:43:27 | Installation | Within 24 hours | 2/9/2023 | 1:00:00 PM | Rental Installation | HI1210 | 17891 | Lecia | 095076199 | Ma Mya Zarli Thein | Pun Hlaing Hospital | Hlaing Tharyar | NW | San Phyo Win | Minor, Within Warranty | Approved | Finished | 54453 | |
100 | 2/3/2023 9:45:37 | Installation | Within 24 hours | 2/9/2023 | 1:00:00 PM | Rental Installation | HistoCore MULTICUT | 02988 | Lecia | 095076199 | Ma Mya Zarli Thein | Pun Hlaing Hospital | Hlaing Tharyar | NW | Htet Aung Ye | Minor, Within Warranty | Approved | Finished | 54454 |