|Evaluation Report||Fees||Safety Regulations||Parking Regulations||Fleet Requirements||Data Sharing||Outreach/Communications||Equity||Notes/Program Updates||Additional Resources|
|Shared Mobility Devices 9-month demonstration program. MOA and Permit Application||9/22/2018||N/A||One-Time per Vehicle Fee: $8000||Scooters to be held to a speed limit of 10 mph, and e-bikes to a speed limit of 15 mph.|
E-bikes/scooters not permitted on existing and approved County bike trails.
|Operators must instruct users to park Bikes only at bike racks, street signs, and light posts. Vehicles must not impede pedestrian access; obstruct access to fire hydrants and valves, street furniture, crosswalks, the public right of way, or any public property. Operator must remove a reported bike within 2 hours.||Initial Cap: 200 devices per mode per company|
Dynamic Cap: 50 devices per month up to 350 per mode per company. (data must show a min. average of 6 trips per device per day)
|Monthly report to County (GBFS format is required):|
-Trips starts and ends, average durations, total distance
-A map of trip route data for all trips starting, ending, or passing through Arlington
-Crashes, injuries, speeding reports, theft and vandalization
-Incorrectly parked device reports
-Customer service complaints and general feedback
-Operator must administer a survey during the pilot to solicit data on topics such as mode replacement
|Robust County-side communication and outreach plan to include:|
-Webpage with a live comment forum, FAQs, and guidelines, unique email address for user feedback.
-Notifications to neighboring national parks, jurisdictions, BIDS, schools, etc.
-Updates to advisory committee's and city staff
|Operator must submit trip maps for the county to assess the equitable distribution of maps.||Arlington developed a website that lists the rules of riding, bike corral locations, Q + A, and more (3/4/19)||https://transportation.arlingtonva.us/scooters-and-dockless-bikeshare/|
|Atlanta, GA||Shareable Dockless Mobility Device City Ordinance and Administrative Regulations. Permit Program.||1/7/2019||N/A||Annual permit fee: $12,000 for 500 devices.|
Operator pays an additional $50 per device after 500
Prorated Fee Rate Schedule for Fleet Expansion:
Within first 3 months of initial Permit $50.00/ Device
Within 4-6 months of initial Permit $37.50/Device
Within 7-9 months of initial Permit $25.00/ Device
Within 10-12 months of initial Permit $12.50/device
|Must meet vehicle equipment standards.|
Operators must notify users about traffic laws and encourage helmet usage.
Speed capped at 15 mph.
Shall not be operated by more than one person at the same time.
No person shall hold a cellular phone while riding a shared mobility device.
|City retains the right to create geo-fenced areas for parking and no-parking zones.||Additional Devices may be permitted up to any fleet maximums.||Operators will be required to provide the City or its designee with accurate, privatized, and real-time data|
on its entire city fleet through documented Application Programming Interfaces (APIs) built to Mobility Data
Specification (MDS) or similar standards.
-Total number of trips per day
-Maximum number of Devices in operation per day
-Average trip duration (in minutes and seconds)
-Average trip distance
-Number of unique users by month (number of accounts taking at least one trip)
-Average utilization rate (number of trips per deployed Device per day)
-List of reported parking complaints including: description, location of incident, description of company
response, response time
-List of other customer service complaints by complaint category (e.g. throttle, brake, low battery, other)
-List of crashes reported to the Operator (if any) including any documented injuries
-Summary of any efforts to improve education around riding and parking Devices (e.g., outreach events,
in-app modifications, other strategies)
-Summary of new technological strategies (implemented or under development) to improve safety and
general compliance with the ordinance and regulations
-Summary of other efforts in Atlanta and across the country to improve safety
|Operators must develop a user education program that informs users of the rules and regulations around parking and riding Devices.||Must offer non-smartphone option and cash payment options. City has the right to define equitable geographic distribution.||Each Operator is required to submit an Equity Plan.|
Operators required to distribute a stated portion of their fleet in each Equity Zone (identified in Administrative guidelines).
|Austin, TX||Director Rules for Deployment and Operation of Shared Small Vehicle Mobility Systems. License Requirements.||2/1/2018||N/A||Annual per vehicle fee: $100||Standard vehicle equipment and GPS enabled.|
Max. speed per vehicle - 20 mph.
Operators are required to notify users about the "City of Austin's Dockless Mobility Code of Ethics" via the app:
-Stay on ROW
-Know what you're sharing
-Right and report
|Must have "lock-to" technology or equipped with technology to indicate users when they have parked in a designated geo-fenced area. |
Operator must be capable of disabling the bike remotely.
Operator must instruct users how to park in designated zones
1. On pavement with at least 3 feet for pedestrian space
2. At bike racks
3. Any area designated by Parking Boxes
Licensees shall pay the City for the costs associated with the installation and 29 maintenance of Parking Boxes at a ratio of 5% of total fleet size.
Licensee shall NOT park units in restricted areas like ADA access, transit zones, entryways, and more.
Bikes parked improperly are required to be moved within 2 hours of notice.
|Max: 500 units per operator|
Units must show a min. utilization rate of 2 rides per day, or else they are subject to be relocated or removed.
|Users are not required to share data with the 3rd party operator. |
Operator to provide a monthly data report. The API shall deliver data in JSON format.
1. Assigned Area (e.g. DAPCZ)
2. Point location;
3. Unit identification number;
4. Type of unit;
5. Charge level (if electric), if available; and
6. Additional information as required by the director.
Licensee shall administer a customer satisfaction survey within (60) sixty
calendar days prior to the expiration of their license and provide the results of that survey to the director (15) fifteen calendar days prior to the expiration of their license.
|Operator shall prepare a marketing and outreach plan to promote dockless mobility utilization in the underserved communities.||Operator must offer a non-smart phone option for members with an income level at or below 200% of the federal poverty guidelines.||City of Austin is holding off on distributing licenses to operators for the time being. Assessing their current fleet of 17,600 vehicles to make sure operators can manage this size of fleet. (1/17/19)||http://www.kut.org/post/austin-stops-issuing-new-licenses-dockless-scooters-and-bikes-while-it-conducts-review|
|Boulder, CO||Dockless Bikeshare Emergency Ordinance||6/12/2018||N/A||Initial License Fee: $3,300|
Annual Renewal Fee: $1,800
Per vehicle: $100.
Relocation fee: $80/per bike.
|Operator is required to enable notifications on their app regarding, traffic laws, safety requirements, and parking requirements.|
Bikes shall be removed within 2 hours when requested by the City.
|Shared bicycles may only be parked in bicycle racks, designated bicycle parking areas or on private property with the consent of the property owner.|
Bikes require "lock-to" technology"
City has the authority to dispose of any abandoned or improperly parked shared bicycle, and to collect the cost of such relocation or disposal from the operator.
|Max: 100 bikes. 150 e-bikes, scooters, and/or adaptive bikes. |
City manager has the right to modify based on operators quarterly performance.
|An operator shall comply with the record keeping, ridership data, and reporting requirements established by the city manager under this chapter.||Operator must submit a proposed user education and outreach plan for proper bicycle parking and riding.||Operator must demonstrate how they will provide payment options for people without smartphones or credit cards.|
Operator must demonstrate how they plan to achieve an equitable distribution.
|Chicago, IL||Dockless Bikeshare Pilot Project. Permit Requirements.||4/24/2018||N/A||Permit Fee: $250|
Per bike Fee: $50
|Bikes must meet general federal safety and equipment standards.||Must be locked to a fixed object.|
Approved locations include: designated public bike racks and corrals, covered bike parking shelters, retired Chicago parking meters, and street signs.
If bikes are locked to a street sign, it must be positioned parallel to the sidewalk.
|Max: 350 bikes per vendor.||Vendors are required to submit data to the City’s Department of Transportation in the following |
-Bike Maintenance data
|Operator must distribute education and outreach materials to communities in the Pilot Area and host an outreach event.|
Vendors shall work with local businesses/organizations to promote the use of helmets by system users through partnerships, credits, and other incentives.
|Vendors must provide a cash payment option.|
To promote geographic equity, the pilot's rules require vendors to keep at least 15 percent of their fleets in each of the four service-area quadrants.
Vendors are also encouraged to have
specific contracting goals for minority and women-owned businesses (M/WBE).
|The City conducted a survey to gather feedback from residents and visitors who used dockless bikeshare during the pilot program between May 1 and November 1, 2018. (3/4/19)||User Survey: https://docs.google.com/forms/d/e/1FAIpQLScGM_zYpIzoz_JY7NX30IDBpSdnNeFH9Ld61MEA7T35nIfjCA/viewanalytics|
|Dallas, TX||Dockless Vehicle Ordinance and Permit Requirements||6/27/2018||N/A||Application fee: $808|
Renewal Fee: $404
Per vehicle fee: $21
Performance Bond: $10,000
|Operators must remove unsafe bikes/inoperable bikes within 24 hours of notification.||Dockless vehicles must be deployed on a sidewalk or other hard surface, at a bicycle rack, or city owned location.|
rack, or at a city-owned location.
Operators shall rebalance dockless vehicles at least once per week
Bike is allowed to stay parked in the same location for up to 48 hours if correctly parked.
Operator shall rebalance or relocate dockless
vehicles within two hours of receiving notification on weekdays between 6:00 a.m. and 6:00 p.m.
Operator must provide director special access to unlock vehicles and relocate when they are blocking access to public property and blocking public right-of-way.
|N/A||An operator shall cooperate with the city in the collection and analysis of aggregated data concerning its operations. An operator shall provide a quarterly report to the director that includes: |
1. Total number of rides for the previous quarter.
2. Total number of vehicles in service for the previous quarter.
3. Number of rides per vehicle per day.
4. Anonymized aggregated data taken by the dockless providers in the form of heat maps showing routes, trends, origin and destination
5. Anonymized trip data taken by the operator’s dockless vehicles that includes, trip duration, and date and time of trip.
6. An operator shall provide other reports at the director’s request.
|Denver, CO||Dockless Mobility Vehicle Pilot Permit Program||6/29/2018||Mid-Point Pilot Report||Application fee: $150|
Permit Fee: $15,000
Per Bike Fee: $20
Per Scooter Fee: $30
|N/A||Park in "painted parking zones" when available.|
Painted parking zones will be required to be installed and maintained by operators (50 parking locations per 500 vehicles).
Scooters not allowed in bike lanes or parks.
Must leave 5 feet of clear space for pedestrians on sidewalks.
Park adjacent to transit stops when available and at least 1.5 feet from the back of curb/flowline.
Preserve pedestrian sight triangles at intersections, alleys, and driveways as well as to bus/LRT operations at stops.
At least 8 feet of clear walkway shall be provided for all sidewalks on arterial streets.
Bikes must be rebalanced at transit.
Operators must provide incentives for parking near transit.
|Pilot allows 5 bike operators and 5 scooter operators.|
Max Bikes per Operator: 400 bikes or 500 if they operate in opportunity areas. (“Opportunity areas” where dockless vehicles participating in the pilot incentive program will be required to locate)
Max Scooters per Operator: 250 or 350 scooters if they operate in "opportunity areas"
Option to increase fleet by 25%; with supporting utilization rates.
(average 3 rides per day/scooters) and (average 1 ride per day/bike)
|Each permit holder will be responsible for providing real-time data feeds via API and monthly reports to the City and County of Denver: 1. Utilization rates 2. Total downloads, active users & repeat user information 3. Total trips by day of week, time of day 4. Origins & destination information for all trips 5. Trips per bike by day of week, time of day 6. Average trip distance 7. Trips originating in or destined for designated opportunity areas 8. Parking compliance at designated zones and at transit and bus stops 9. Incidents of bike theft and vandalism 10. Vehicle maintenance reports 11. Complaints 12. Number of users participating in discount programs disaggregated by program type (low income, students, etc.) 13. Accident/crash information 14. Payment method information DPW is also considering the use of Mobility Data Specifications inspired by GTFS and GBFS. Each permitted operator responsible for surveying users at three-month intervals during the duration of the one-year pilot. (focus on mode shift)||N/A||Must submit a plan outlining how their services will be available to those without smart phones or those who are un-banked.|
Must submit a plan outlining discount programs for students, youth, and low-income.
|Pilot regulations now allow dynamic fleet sizing for increases, or potential decreases, of dockless fleet sizes, based on vehicle utilization rates. (3/4/19)||https://www.denvergov.org/content/dam/denvergov/Portals/705/documents/permits/dockless-mobility-dynamic-fleet-sizing-Feb2019.pdf|
|Durham, NC||Shared Electric Scooter and Bike Ordinance||10/15/2018||N/A||Initial Permit Fee: $1,000|
Annual permit fee: $500.00
Relocation fee per bike: $50
|All applications must show language that notifies users to wear helmets, obey traffic laws, and stay off sidewalks.||City has the right to identify locations where bikes are allowed to park and where they should be rebalanced.|
Bikes should not be parked in a way that impedes the regular flow of traffic or violate city code.
No bicycle shall be parked in the same location for longer than 7 days.
Bikes must be rebalanced daily.
|City has the authority to limit the operators bike fleet numbers.||At time of application, applicants must agree to provide a City-approved third-party provider, access to:|
a. Real-time availability data for their entire Durham fleet
b. Archival Trip data for their entire Durham fleet
c. Records of collision or accidents reported to permittee
d. Records of complaints reported to permittee
B. APIs should be RESTful, accessed via JSON Web Tokens (JWT), and return data in JSON format.
C. APIs should provide only HTTPS endpoints.
D. APIs must be provided prior to permit issuance.
E. APIs must be provided according to the data specifications defined by the third-party operator.
|Permittees shall adopt and implement programs to educate customers on how to safely operate shared devices, including knowledge of laws applicable to operating a shared device in the city.||All operators are required to provide a payment option for users without a smart phone or credit card.|
Operators must deploy and maintain a sufficient number of bikes to satisfy customer demands within census tracts of low median income areas as defined by the city (at least 20%).
|Houston, TX||Pilot Dockless Vehicle Program||11/13/2017||N/A||N/A||Must remove inoperable bikes within 2 hours.|
Notify customers via a web site or mobile device application the following:
1. Bicycle riders are encouraged to wear helmets;
2. Bicycle riders must follow all traffic laws;
3. Customers may not ride bicycles on city sidewalks; and
4. Customers must park the bicycles properly and in compliance with this Code and applicable laws.
|All bicycles deployed by a permittee shall be parked:|
1. In an upright position on top of a hard surface;
2. To maintain a pedestrian travel space to a width of at least six feet;
3. To maintain unimpeded access to entrances to public or private property;
4. To maintain unimpeded access to any bicycle docking station that is visibly designated as a station for the parking and locking of reserved bicycles;
5. To maintain vehicular travel area for any vehicle;
6. To maintain unimpeded pedestrian travel area; and
7. In an area or location which the director may specify.
|Max 500 bicycles during the first 30-day period. Following the first 30-day period of a new or renewal permit term, permittee may deploy additional bicycles, and increase the size of its fleet||Permittee shall maintain records of its fleet and each unique identifier associated|
to each bicycle, customer membership, trip information regarding time and
distance, parking, and bicycle locations. (Via API)
|Permittee shall Conduct a member survey of all customers prior to the end of the pilot period, but no earlier than six months after the effective date of this article. Questions must be approved by city.||Must provide cash payment options.|
Any permittee operating a dockless bike share system with a fleet size of 2,000
or more bicycles must deploy 20 percent or more of its fleet in underserved areas
within the permittee’s service area. Underserved areas will be determined by the
Los Angeles, CA
|Rules and Regulations||10/4/2018||N/A||Annual permit fee: $20,000|
Annual per vehicle fee:$130
Discounted vehicle fee (disadvantaged communities): $39
Performance bond per vehicle: $80
|15 mph speed limit for the scooters.|
The City requires all vehicles to adhere to the California Vehicle Code standards and submit a record of reported collisions to LADOT monthly.
|Operators must provide in-app instructions on how to properly park the vehicles within the furniture zone.|
Operators may have a lock-to system.
Dockless operators must include a Parking Plan and include fees and/or disincentives for illegally parked vehicles.
|Max per operator: 3,000|
Min per operator: 500
Operators must reserve a minimum of 50 percent of their fleet size for electric vehicles or 1% adaptive bikes.
By next year, their numbers could increase — to 10,500 vehicles per company.
|All operators are required to provide real-time and historical data through an (API), adhere to the General Bike Share Feed Specification, provide access to anonymized data, and allow LADOT to use a third-party researcher for evaluation and enforcement of the permit.|
Must adhere to Mobility Data Specification (MDS).
Operators shall distribute to their Customers a City-provided customer survey at a maximum frequency of quarterly.
|Dockless providers will meet with Business Improvement Districts, Neighborhood Councils, Council Districts, and surrounding municipalities to introduce the dockless beta to them.||Operators may add up to 2,500 vehicles in low-income communities.|
Operators may be allowed up to 5,000 additional vehicles in disadvantaged communities in the San Fernando Valley.
Operators must also provide a non-smart phone option for reservations, a cash option for payment, low-income plan for reduced fares, a multilingual mobile app, and call center.
All Operators using only adaptive bicycles for persons with disabilities (non-electric) shall have no minimum fleet size.
Operators will offer a one-year low-income Customer plan that waives any applicable bicycle/e-scooter deposit and offers an affordable cash payment option and unlimited trips under 30 minutes to any customer with an income level at or below 200% of the federal poverty guidelines, subject to annual renewal.
|Both Beverly Hills and West Hollywood voted to ban scooters from cruising their streets.||https://ladot.lacity.org/sites/g/files/wph266/f/LADOTDocklessCP.pdf https://laist.com/2018/11/26/uber_scooters_e-bikes_in_la.php https://ladot.lacity.org/ladot-begins-conditional-permit-program-dockless-mobility|
|Policy||9/27/2018||N/A||$2,000 for Probationary License.|
$1,000 for Full-Operating License
Annual per vehicle fee: $50
Daily dockless vehicle fee: $1
Designated group parking areas: $100
|Maximum motor-assist speed while in operation shall not exceed 15 miles mph.|
Front and back lights shall stay illuminated 90 seconds after the vehicle has stopped.
Operators must encourage the use of helmets and notify users of safety requirements, traffic laws, policies, etc. (via the app or web)
|Two types of parking areas. |
- A “preferred parking location” which refers to any designated, unmarked area to which operators deploy or relocate vehicles.
- “Designated Group Parking Areas” (DGPAs) refer to marked areas on the right of way to facilitate the orderly and consistent parking of dockless vehicles.
Dockless vehicles must be deployed before 7:00 a.m., local time daily and placed in their approved locations.
|Max. 4 operators.|
Max per operator: 150 vehicles in the first month of operations with possible incremental increases of 200 per month thereafter provided that:
1. Ridership exceeds 4 rides per vehicle per day on vehicles owned by that operator.
2. Issues identified by Metro are being adequately addressed to Metro’s satisfaction
A cap of 1,050 vehicles applies to each operator.
|Data must include:|
1. Point location
2. Dockless Vehicle identification number
3. Type of vehicle (standard or electric)
4. Battery Level (if electric)
-Total number of rides for the previous month and total miles ridden.
-Total number of vehicles in service for the previous month.
-Number of rides per vehicle per day.
-Location and performance of all preferred and designated parking areas.
-Number of vehicles removed from service
-Operator staffing levels
-Customer Service Cases, including complaints registered
-Crash reports (to include injury/fatalities)
-An aggregated breakdown of customers by gender and age monthly.
Option for users opt-in to share data with a 3rd party vendor.
|Operators shall make periodic efforts to inform non-users about proper behavior around product, including how a non-user may report parking or operations related issues to the company.|
Outreach efforts at least twice a year.
Public safety information campaigns must occur each time the operator’s fleet is notably expanded, to be determined by Metro.
|Education and marketing materials, as well as engagement with low income, minority, non-English speaking, and zero-car populations is strongly preferred|
-Operators must make a good-faith effort to provide non-smart phone options to access the system.
-Operators shall meet quarterly with Metro to discuss the components of this provision.
Metro has established distribution zones. Distribution zones are intended to ensure that no singular zone is intentionally over-served or under-served. Operators must comply with zone requirements.
|Scooter Regulations||11/30/2018||N/A||Per Bike Fee: $5||N/A||Users can voluntarily opt-in to an incentive program called “Bike Angels.” These users are then incentivized through community leaderboards, non-monetary rewards (free passes, membership extensions, etc.)|
New designated parking zones will be near the following locations:
- Existing docking stations.
- Neighborhood commercial nodes
- Parks and sports fields
- High frequency transit
- Locations near apartments and other multifamily housing
- Locations that improve equitable access to bikeshare for all populations
|The anticipated number of bikes that will be added|
each year to the Minneapolis fleet are:
- 1,500 in 2018
- 1,500 in 2019
- 1,500 in 2020 if usage targets are met
- 1,500 in 2021 if usage targets are met
|Motivate will maintain a database of the following information:|
- Unique site ID
- Site name (e.g. cross-streets or local landmark)
- Latitude and longitude coordinates
- Approximate street address
- Property owner
- Owner of adjacent parcel(s)
- Location type (off-street, on-street, turf, etc.)
- Snow emergency route designation (yes, no, etc.)
- Surface type (sidewalk, asphalt, etc.)
- Capacity (in # of bikes)
- Dimensions of the virtual station
- ADA clearance
- If the station is co-located with physical Nice Ride station equipment (yes, no, etc.)
- If station is installed or not installed
This information will be kept in a format suitable for GIS purposes.
|Communication will be broken into 3|
phases: Pre-launch, Launch, Post-launch (continuous education)
Marketing channels will include:
- Email (to members, community partners,
- App (tutorial on dockless bikes + virtual
- Website (messaging, videos, and FAQ
- Various educational materials (e.g.
brochures, station signage, etc.)
- Outreach through equity programs
*Held a community forum for community to discuss desired outcomes of the program, and brainstorm parking locations
|Developed a deployment strategy near racially concentrated areas.||N/A||Plan (Parking Zones "Virtual Station" Master Plan)|
|City Ordinance||8/29/2018||N/A||Annual per device fee: $35||All operators must notify users of traffic laws, encourage users to wear helmets, and must provide a method to report device safety issues.|
An electric scooter shall have a foot board for the user to stand upon and no seat.
Each scooter shall have a top motor-powered speed of less than 15 mph when operated by a rider weighing 170 pounds.
|Shared Urban Mobility Devices (SUMDs) shall not be parked in such a manner as to impede the right of way or impede access to the right of way. Ordinance lists other locations appropriate for device parking including furniture zones.||Max 500 for each category of shared vehicle during the first month|
Max 750 for each category during the second month
Max 1,000 for each category beginning in the third month of the pilot
After 3 months, operator may apply to expand fleet. Must show proof that operators comply with ordinance regulations and meet minimum utilization threshold
Bikes: Avg 1 ride per day
E-bikes : Avg 2 rides per day
Scooter: Avg 3 rides per day
|Operators must provide Metro ITS with real-time data via API. Minimum data requirements:|
- Unique ID
- Type of device
- Fuel level
- Trip route
- Trip duration
- Trip start/end times
- Real-time fare
- Availability duration
|All permitted operators shall create and maintain a Nashville-specific website and/or social media platform that includes information on Metropolitan Government regulation of SUMDs and other relevant and appropriate information regarding their operation.||Permitted operators shall have a plan to provide equitable access in neighborhoods and to communities and users that are underserved by mobility and transportation options.|
Permitted operators are encouraged to:
Provide pricing options that address the needs of low-income residents;
Provide discount programs to low income individuals;
Develop options that do not require a smartphone;
Provide cash-payment options; and
Provide adaptive SUMDs that enable operation by people with disabilities.
New York City, NY
|Pilot Partnership||7/3/2018||N/A||N/A||N/A||NYCDOT is requiring operators to use the following parking guidelines:|
- Bikes must be parked on the sidewalk in line with existing street furniture
- Bikes must leave a straight clear path for pedestrians (6' or more)
- Bikes must not be parked in a bus stop, crosswalk, or block doorways, driveways, etc.
- Free-locking bicycles must be parked with kickstand down and with both wheels touching the ground
- Lock-to bicycles must be locked to a bike rack
|Min: 200 bikes||During the pilot, DOT will carefully evaluate companies’ compliance with requirements around data accessibility and user privacy. Evaluation criteria will also include the safety, availability and durability of the bikes themselves.||N/A||N/A||N/A||https://ny.curbed.com/2018/11/16/18098764/nyc-dockless-bike-share-pilot-extended-citi-bike-lime-jump|
|Oakland, CA||City Ordinance||7/6/2018||N/A||N/A||App must notify users to wear helmets and inform users of traffic and basic safety requirements.||City will establish a process to determine well planned,|
designated locations for dedicated spaces for dockless bike and scooters.
"self-locking” technology and those that lock to bike racks may be allowed.
If bikes are consistently parked improperly, City has the right to reduce the number of dockless vehicles or completely remove their permit.
Complaints must be addressed within 3 hours.
|Each Operator shall be required to provide a minimum and maximum number of dockless bikes and scooters.|
Option to increase fleet in phases if the Operator’s total fleet achieves a threshold of usage.
|Operators shall make real-time data available to the City and designated third parties via GBFS standard.|
In addition, reports summarizing usage, maintenance, rebalancing, customer service and other key performance indicators should be provided to the City on a bi-yearly or quarterly basis.
|The City will establish requirements for a robust community|
engagement process, including public workshops where Operators co-plan the system with the community and a public forum for Operators to present their proposals directly to, and receive comments from, Oakland residents.
Public outreach plans shall be pre-approved by designated City staff.
|To ensure equitable service areas, at least 50% of fleet must be within Oaklands Communities of Concern (defined by MTC).|
Operators are required to provide adaptive bikes for people with disabilities, or show proof that they will add adaptive bikes in their fleet.
Operators required to provide alternative payment options for those without a credit card or mobile phone.
Operators required to provide a discounted price for low-income residents (equivalent to $5 a year for unlimited rides).
|Phoenix, AZ||City Ordinance||6/27/2018||N/A||Annual per bike fee: $20|
Relocation fee: $80
|Class 3 electric bicycles prohibited on sidewalks; stand-up electric mini-scooters prohibited on streets greater than thirty-five miles per hour without bike lane.||Bikes will require a "lock-to" system.|
Data will be analyzed for 6 months to identify preferred parking areas.
Bikes must not be parked at street eateries, disabled parking zones, transit stations, landscaped areas (unless the bike is parked near a bike rack).
Vehicles may not be parked in the same location on publicly owned property for seventy two (72) hours or more.
|Maximum fleet per operator: 500 bikes.||N/A||N/A||N/A||N/A||https://www.azcentral.com/story/news/local/phoenix/2018/07/07/phoenix-regulates-bike-sharing-ofo/756264002/|
|Portland, OR||Administrative Rule (scooters)||7/23/2018||2018 E-Scooter Findings Report||Permit fee: $5000.00|
Per-trip surcharge: $0.25
|The maximum speed of all Scooters must be limited by their Permittees to 15 mph.|
Application required to notify users to wear helmets and to stay off the sidewalks.
|1. Shared Scooters must be parked in the Sidewalk Corridor and fully contained in the Furnishings Zone. |
2. Shared Scooters may not be fastened in any way to street furniture, public art, bicycle racks, light, signal, utility pole or street trees.
3. Shared Scooters parked within the Right-of-Way shall be located in groupings with a combined length of no greater than 10 feet, immediately abutting one another. At least 20 feet must be left clear of Shared Scooters between groupings of Shared Scooters along the same block face.
|Total fleet may not exceed 2,500 scooters|
Min: 100 Shared Scooters
Max: of 200
|Required data may|
include, but are not limited to:
1. Unique id number of each vehicle in operation;
2. Unique transaction id number
3. Number, date, time, and duration of any trips;
4. Trip origin latitude and longitude;
5. Trip destination latitude and longitude;
6. Trip route;
7. Trip maximum and average speeds;
8. # of scooters deployed each day at each location with Shared Scooter id;
9. Safety history of reported collisions
details, injuries, or citations;
10. Complaint history, including # and nature of complaints and
time it took to remedy the complaints;
11. Payment method;
12. User demographic data; and
13. User survey data from City surveys.
|Operator must submit a communication and outreach plan for the purpose of informing its customers of applicable legal requirements governing Shared Scooters, including helmet requirements and prohibitions on traveling.||In order of operator to obtain a permit they must:|
-Submit a User equity plan that includes discounted pricing and increasing adoption among low-income and historically underserved Portlanders;
- Submit an economic opportunity plan for hiring individuals and/or creating economic opportunities for people from historically underserved communities
- Deploy a minimum of 100 Shared Scooters or 20% of the Permittee’s fleet (whichever is less) each day in the historically underserved Eastern Neighborhoods as defined by the City of Portland’s 2035 Comprehensive Plan; and
5. Sustain 95% of the Permittee’s fleet throughout the Pilot Period
|PBOT issued penalties totaling $9,000 to Skip for violating a requirement to have at least 90% of the company's fleet deployed each day during the pilot program, and failing to deploy at least 100 scooters in East Portland, an area of the city that has historically been underserved by the transportation system.||http://policies.sharedusemobilitycenter.org/#/policies/1058|
|Seattle, WA||Pilot Permit Requirements/Ordinance for fees||8/3/2018||2017 Bikeshare Pilot Report||Permit fee: $224|
Renewal fee: $170
Administrative fee (if 4 vendors are granted permits): $250,000 per vendor
Admin fee per bike (3 vendors or fewer): $50
|Operators must remove unsafe/inoperable vehicle within 24 hours of notification.|
All devices shall be equipped with technology that allows the vendor to place the device in a maintenance mode and remotely suspend new rentals of the device.
SDOT encourages the vendor to participate in an emergency unlocking program element.
SDOT encourages the vendor to design legible, memorable, and creative signage content. SDOT encourages the vendor to include signage content that addresses the rider education
|The vendor shall develop and implement a parking and fleet management plan.|
Program Manager may designate preferred parking zones. The vendor shall mark the location of each designated bike share parking area in its smartphone application upon the Program Manager’s request.
Program Manager may designate block faces or other locations in the City where devices shall not be parked (“no parking zones”) or where other parking restrictions apply.
|If the pilot allows up the 4 operators then|
Max per operator: 5,000 devices
Min: equal to or greater than 80 percent of its maximum fleet size.
If operator deploys adaptive bicycles, maximum increases.
|The vendor shall generate a deployed-device data record describing each device’s status and location as reported by its tracking component at the following times:|
1. when the vendor deploys and parks the device;
2. when the vendor removes the device to its physical custody, including removal with the intent to redeploy the device in another location; and
3. for the duration of deployment at the following frequency:
-not less than once every four hours, if the device or device tracking component is newly deployed before January 1, 2019; or
-not less than once every 30 minutes, if the device or device tracking component is newly deployed on or after January 1, 2019.
|Vendors are required to prepare and implement a rider education plan, including the vendor’s proposed device signage and strategies for overcoming knowledge and language barriers in equity focus communities.|
Operator must educate its riders how to use its services and how to operate and park its devices.
The operator shall develop and implement a rider education plan describing how the vendor will educate its riders about:
1. traffic and riding laws and rules;
2. King County’s helmet law;
3. rules for parking the device safely and conscientiously; and
4. any other appropriate instructions.
|The vendor shall establish at least one method by which a rider who has no smartphone, no bank account, and no charge card can rent a device.|
Vendor shall charge eligible low-income riders no more than $1.50 per hour.
The vendor shall distribute no less than 10% of its deployed fleet within the equity focus areas.
If the vendor deploys one or more approved adaptive cycles, the Program Manager will increase the vendor’s maximum fleet size by two additional devices for each approved adaptive cycle deployed in the City up to a maximum of 1,000 additional devices if the vendor deploys 500 adaptive cycles.
Using $50,000 of the permit fees to partner with existing providers to increase adaptive cycling access.
|City Ordinance||1/23/2018||N/A||Renewal/Expansion Fee:|
<500 bikes: $12,380
500 - 1500: $15,100
1500 - 2500: $17,480
2500 - 3500: 19,200
> 3500: $22,940
|A bicycle-share business shall, within two hours of notice, retrieve bicycles with a battery or motor determined by the city to be unsafe for public use.||Must have a lock-to ability.|
A bicycle-share business shall, within two hours of notice, retrieve their bikes that are not locked to a bike rack.
No person shall operate a bicycle-share business unless they have provided and maintain at least one and one-half bicycle parking spaces using bicycle racks for every bicycle-share bicycle to be operated.
|N/A||Must provide a plan with a method for providing the city with anonymized, aggregated data for trip records and bicycle availability on a minimum of a monthly basis which include the following: |
-trip start date, time, and location; trip end date, time, and location;
- trip duration and distance;
- payment method; and GPS coordinates
|Operator must submit plan that details how they will educate and promote to city residents the proper use, benefits, and access to its bicycle-share bicycles.||N/A||N/A||https://www.cityofsacramento.org/Public-Works/Transportation/Programs-and-Services/Bicycling-Program/Bike-Share|
San Antonio, TX
|City Ordinance||10/11/2018||N/A||$500 per semi-annual|
$10 per semi-annual permit
for each dockless vehicle
|24 customer service line to report unsafe vehicles.|
Standard vehicle requirements.
Safety, etiquette, and parking rules via app notifications.
|(3) These vehicles may not be parked on sidewalks at the following locations:|
(A) In the area beginning at a Bus Stop Flag Pole
(B) Within eight feet of commercial or pedestrian loading zones, or disabled parking zones;
(C) Within four feet of street fixtures that require pedestrian access, including but not limited to benches, parking pay stations and transit information signs;
(D) Within eight feet of curb ramps, entryways and driveways;
(E) Within eight feet of a building entrance;
(F) On trails, creek ways, plazas and parks
(G) In a space reserved for a SWell Cycle, or any other docking station for shared bicycles.
|N/A||Permit holders shall cooperate with the city in the collection and analysis of aggregate data|
concerning its operations:
(1) Permit holders shall provide a monthly report to the director of the maximum number of permitted vehicles in use by riders at any time in the previous week; and
(2) Permit holders shall provide a monthly report to the director that includes:
(A) The total number of rides the previous month;
(B) The total number of vehicles in service for the previous month;
(C) The average number of rides per vehicle per day;
(D) Anonymized aggregated data taken by the permit holder's dockless vehicles in the
form of heat maps showing routes, trends, origins, and destinations; and
(E) Anonymized trip data taken by the permit holder's dockless vehicles that includes
the origin and destination, trip duration, distance and date and time of trip.
(3) Permit holders shall provide such other reports at the director's request.
|Permit holders shall educate customers regarding the law applicable to riding, operating, and parking a dockless vehicle. A permit holder's application must provide information notifying the user that:|
(1) The use of helmets is encouraged for the safety of the drivers;
(2) The legal parking of dockless vehicles;
(3) The legal operation of dockless vehicles, including the duty to yield to pedestrians.
(4) For motor-assisted scooters and electric bicycles, the areas where riding and parking are
San Francisco, CA
|Stationless Bikeshare Permit Pilot||7/1/2017||Pilot Mid-Point Evaluation (2018)||Permit fee depends on desired fleet size. Ranges from $12,208 - $19,558.|
Annual renewal fee ranges from ($9,725-$17,074)
|During each calendar year of business operations, the Permittee shall offer to its customers not less than one safety training class every|
|Stationless Shared Bicycles shall be parked in the furniture zone of the sidewalk, or at a public bicycle rack as required by the SFMTA. |
The Permittee shall instruct customers how to park a bicycle properly.
Any Shared Bicycle that is improperly parked or left standing or unattended on any sidewalk, shall be removed within two hours.
|Max: 250 stationless e-bikes with the option to add 250 more after 9 months.||The API shall include the following information in real time for every Stationless Shared Bicycle operated in the San Francisco operational area:|
1. Point location
2. Bicycle identification number
3. Type of bicycle
4. Charge level (if electric)
On at least a monthly basis, Permittee will provide the SFMTA with aggregate customer demographic data gathered by the system application using anonymized key that does not identify individual customers, payment methods, or their individual trip history.
|Permittee will implement a marketing and targeted community outreach plan at its own cost or pay an in-lieu fee to the SFMTA to provide|
these services and promote the use of bicycle sharing citywide particularly among low income communities.
|Permittee will offer a one year low-income customer plan that waives any applicable bicycle deposit and offers an affordable cash payment option and unlimited trips under 30 minutes to any customer with an income level at or below 200% of the federal poverty guidelines, subject to annual renewal.||N/A||https://www.sfmta.com/getting-around/bike/bike-share#Stationless%20Bikeshare|
San Francisco, CA
|Scooter Regulations/Permit Requirements||8/30/2018||N/A||Annual permit fee: $25,000||Operators must remove unsafe/inoperable vehicle within 24 hours of notification.|
Permittee shall be responsible for educating their employees and Powered Scooter Share users regarding state and local laws.
|Only park on the area of the sidewalk closest to the curb or in specially-designated areas, such as bike racks.|
Permittee shall apply geofencing specifications provided by the SFMTA to prohibit parking/locking scooters in specified areas or to direct users to specified designated parking area (e.g., at an event venue).
|Max scooters in first 6 months: 1,250|
Max scooters after 6 months: 2,500
|Bikes must be capable of providing real-time location data to the SFTMA in accordance with the specifications issued by the Director of Transportation.|
Vendor must provide aggregate customer demographic data, to the SFMTA on at least a monthly basis using anonymized keys. Minimum data must include:
a. Vendor/operator information
b. Daily drop-off locations or aggregation sites/zones
c. System alerts
d. Pricing plans
e. Real-time location, event, and status information
f. Trip-level details including start/end location/time, duration, and distance traveled
g. Trip-level breadcrumb trails listing all GPS readings for each scooter
h. Vendor calendars detailing planned hours of operation and planned exceptions
Permittee shall administer two customer surveys within the permit year, using questions
provided by the SFMTA.
|SFMTA is requiring that prospective permittees prioritize community|
engagement in seven focus neighborhoods. The criteria
used to identify these neighborhoods are based on the SFMTA’s Equity Policy:
Concentration of households with low-income
- Concentration of residents who identify with a race other than white
- Private vehicle ownership
- Concentration of affordable and public housing developments
- Muni routes heavily used by persons of color and low -income transit riders
|Operator will offer a low-income plan and cash payment options.|
Apps and interface must be fully accessible to people with disabilities.
|San Jose, CA||Ordinance||9/24/2018||N/A||Permit fee: $10,000||In addition to complying with standard permit requirements, companies will be required to deploy technology that in designated areas— primarily sidewalks with high pedestrian activity like Downtown and transit station areas—either halts, or adjusts e-scooters to substantially lower speeds no faster than a casual walking pace (approx. 5 mph). On such pedestrian-dense streets, scooters may only be operated at full speeds within bike lanes and shared lanes (“sharrows”).|
Permitted companies must enable residents to readily report unsafe riding, defective scooters, and scooters left on private property with an easy-to-use app feature.
|In pedestrian-dense areas, the City may mandate e-scooter parking areas to ensure that the City can avoid tripping hazards, obstructing|
transit boarding, and blocking of sidewalks for residents with limited mobility or disabilities. Permitted companies must deploy suitable technology to ensure compliance.
|Fees will be established when they release the permit requirements (pending).||Data sharing will be included in the final permit requirements (pending).||Permitted companies must display prominent|
messaging to riders at the beginning of each ride that educates them about San Jose’s rules and safe riding practices.
Santa Monica, CA
|City Ordinance/Administrative Guidelines||6/12/2018||N/A||Annual permit fee: $20,000|
Annual per-device fee: $130
PROW fee: $1/device/per day
|Operators must educate users about riding rules, helmet use, and appropriate parking at the time of sign-up.||The pilot will require operators to develop systems that will remedy improper parking, including pick up/drop off zones and incentives.|
Parking standards for users include:
- Unless at a bike rack or designated location, devices should not be parked on, or within: Ocean Front Walk, the Beach Bike Path, The Beach, beach parking lots, public parking facilities, Third Street Promenade, The Pier or Pier Bridge, Palisades Park, public parks or transit stops.
- No device shall be parked in one location for more than forty-eight hours.
- Any device that is parked incorrectly shall be re-parked or removed by the operator within 2 hours of receiving notice
|Pilot program will allow up to four operators in the city (2 scooter and 2 e-bikes).|
Min per operator: 250 vehicles.
Max per operator: 500 e-bikes and/or 1,000 e-scooters.
Total max: 3,000 vehicles
Total max: 1,000 e-bikes
Total max: 2,000 scooters
To increase fleet, avg. ridership per vehicle must exceed 3 rides a day per bikes and 4 rides a day per scooter
|Operators shall survey users every 6 months.|
Operator required to provide real-time data including:
- Total users in system by month
- Trip number by day, week and month
- Detailed, aggregate trip origin/destination information
- Trip length and time
- Hourly fleet utilization with trip origin or destination in Santa Monica and within the Downtown area
- Hourly device quantities within Santa Monica and within the Downtown area
|Operators must reach out to users on a regular and systematic basis to provide the following information:|
- Rules of the road and helmet use
- Safe riding and etiquette
- Proper device parking
- Customer service contact information
|Low-income plans and alternative payment options are encouraged.||N/A||https://www.smgov.net/Departments/PCD/Transportation/Shared-Mobility-Services/|
|Dockless bike and scooter pilot requirements||1/1/2019||N/A||Application fee: $50 per permit|
Technology fee: $25 per permit
PROW fee: $250 for initial permit
Annual renewal fee: $100
Per vehicle fee: Starts at $60 and decreases to $5 towards the end of the pilot
|Minimum safety and equipment standards.|
Operators must submit monthly safety reports.
Operator must inform users of applicable laws and regulations regarding speed limits, parking, age restrictions, and more).
|Dockless vehicles must be parked:|
- Within the furniture zone with a pedestrian travel space to a width of at least 5 feet.
-To maintain unimpeded access to entrances to private property or driveways.
- To maintain unimpeded access to Capital Bikeshare stations.
- To maintain unimpeded access to Metrobus, Circulator, and DC Streetcar stops and shelters.
- To maintain vehicular travel area for any vehicle.
- To ensure the vehicle remains upright.
- Outside of any protected tree planting or landscaped area.
Permit holder will use all of its communication platforms to educate users on proper dockless vehicle parking and will incentivize proper parking.
When a dockless vehicle is incorrectly parked, Permit holder shall move vehicle within 2 hours of notification.
If vehicle has not moved from the same location for 5 consecutive days, permit holder will relocate vehicle.
Bikes must have lock-to abilities.
Operating shall balance its fleet of dockless sharing vehicles by having at least six (6) vehicles in each ward by 6:00 a.m. each day
|Min per operator: 100 vehicles|
Max per operator: 600 vehicles
Permit holders may increase/decrease fleet size up to 25% on a quarterly basis; based on performance.
|Data must be submitted in GBFS format; operator reserves the right to request MDS data format.|
Additional monthly reports:
- Parking data
- Safety/collision data
Operator must agree to share data with a 3rd party operator (selected by DDOT).
Operator must administer user survey (with DDOT approval)
Historical data submitted in GeoJSON format.
|Within 30 days of receiving permit, Operators must develop a communication methods plan for educating users about safe operations and proper parking.||Must offer cash and non-smartphone payment options.|
Permit holder will offer a low-income customer plan offers an affordable cash payment option and unlimited trips under 30 minutes to any customer with an income level at or below 200% of the federal poverty guidelines.
Permit holder agrees to conduct a marketing campaign at its own cost in Equity Emphasis Areas to promote the use of dockless sharing vehicles particularly among low-income residents.
Permit holder is encouraged to maintain a multilingual website.