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11 | Event Name | Event Description | Property Name | Property Value Example | Property Description |
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14 | Start session/create account: | ||||
15 | Selection _Create account | Intention to create a new account | Steps to create account | step 1 | User clicked to start the process to create an account and stopped in step 1,2,3.. |
16 | step 2, 3... | ||||
17 | Enter_Document | insert document number to start session | Status | success | When the document inserted to create the account was accepeted |
18 | failure, error, reason | When the document inserted to create the account presented some problem | |||
19 | Account_already_exists | When an account with your document info already exists | - | - | - |
20 | View terms and conditions | The user read the terms and condiitons | - | - | |
21 | |||||
22 | Telephone and mail validation | ||||
23 | Entered phone | Insert a phone number | Status | success, faliure | The phone number inserted was correct or not |
24 | |||||
25 | Entered code | Insert a code to verify identify | Status | success, faliure, invalid code | The code number sent to the phone number was correct or not |
26 | |||||
27 | Resend code | When the user asks to resend the code | - | - | - |
28 | Change number | change the number to receive a code | - | - | |
29 | Verified phone | Status of phone number verification | Phone verification | success, faliure | The phone number was verified or not |
30 | |||||
31 | Entered e-mail | Added email in the registration | Status | yes, no | The e-mail address was added or not |
32 | |||||
33 | Verified e-mail | Status of e-mail verification | Email verification | yes, no | The e-mail address was verified or not |
34 | |||||
35 | |||||
36 | Scan validation | ||||
37 | Selection Take photos | Selection to take photo of a document | - | - | - |
38 | Skip guide | Skip the guide to take photos | - | - | - |
39 | Completed guide | Completed the guide to take photos | - | - | - |
40 | Front side document | Took a photo from the front side of a document | - | - | - |
41 | Time expired | Session time to take photos expired | - | - | - |
42 | Back side document | Took a photo from the back side of a document | - | - | - |
43 | Scan completed | The scan validation process was completed | - | - | - |
44 | Scan validation error | Rasons why scan validation was not successful | Reason | inconsistency | The scan wasn't completed due to a inconsitency problem |
45 | manual validation | The scan wasn't completed due to a manual validation problem | |||
46 | interrupted service | The scan wasn't completed due to a service interruptance | |||
47 | outdated document | The scan wasn't completed due to a outdated document | |||
48 | |||||
49 | Facial validation | ||||
50 | Take a selfie | User took a selfie for facial validation | - | - | - |
51 | Selfie submitted | Seflie was uploaded | - | - | - |
52 | Account error | The process had some error | Reason | reasons for a selfie not being uploaded | - |
53 | |||||
54 | Profile information | ||||
55 | Add or edit address | Edit address info inserted | - | - | - |
56 | Save address | Save address info inserted | - | - | - |
57 | Save professional information | Save professional information | - | - | - |
58 | Confirm data | Confirm if the inserted data is correct | - | - | - |
59 | See contract summary | Review the contract terms before creating an account | - | - | - |
60 | Accept contract | If the user has accepted the terms of the contract or not | Acceptance status | yes, no | |
61 | |||||
62 | |||||
63 | Completion and account creation | ||||
64 | Completion and account creation | Status of the process to create an account | Status/reason | yes | If the account was created successfully |
65 | no | If the account wasn't created successfully | |||
66 | Error creating account, error type, other reasons for an account not being created | - | |||
67 | Enter login name | login process to enter in the account created | Status | success, failure | the login name was inserted correctly or not |
68 | |||||
69 | Enter key/password | password process to enter in the account created | Status | success, failure | the password was inserted correctly or not |
70 | |||||
71 | Scan fingerprint/faceID | process to enter in the account created | Status | success, failure | the fingerprint/faceID was verified correctly or not |
72 | |||||
73 | User created successfully | When an user is created | - | - | - |
74 | Error creating user | When an error ocurred in the user creation process | Reason | username already exists, choose a different username, invalid document, invalid password | - |
75 | |||||
76 | Transactions | ||||
77 | Transfer | The act of doing a transfer | Status/info/Type | successful | when the transfer was completed successfully |
78 | Failure, reason of failure | when the transfer wasn't completed successfully | |||
79 | Hit Transaction History | When the user hit do see his history of the account last transactions | - | - | - |
80 | Hit Investments view | When the user viewed his investiments information | Actions in investments | Change Investment Election | When the user tap to change the investment selected |
81 | Fund Performance | When the user tap to see the performance of his investiments | |||
82 | Exchange Fund | When the user tap to see the his Exchange Fund | |||
83 | Explore Investments | When the user tap to explore more investiments options | |||
84 | Withdraw investment | When the user withdraws some amount of his investiments | |||
85 | Did an investiment | When the user did an investiment with his money | - | - | - |
86 | Requested a loan | When the user requested a loan | - | - | - |
87 | Withdraw money | When the user withdrays with money from the account | Withdrawal_details | Amount of withdrawal | |
88 | Withdrawal from personal account | ||||
89 | Withdrawal from investments | ||||
90 | Hit Loans Screen | When the user viewed loans information | Loan_options | Loan Quote | |
91 | Simulate a loan | ||||
92 | //Errors, can be tracked with separate events or one event with properties | ||||
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100 |