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The following is a list of corporations and service providers who are offering special discounts on technology, open educational resources, or support for higher education institutions transitioning to remote work and online learning during the COVID-19 outbreak. The list is sorted in three tabs including technology, OER, and access service offerings.
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The following is a list of free, discounted, or expanded products and services being offered during the COVID-19 outbreak from external organizations. Inclusion on this list does not signify endorsement or verification by EDUCAUSE. EDUCAUSE does not profit in any way from these offerings. EDUCAUSE will endeavor to keep the list updated, however, due to the volume of requests and timeframes of offers, the list may become outdated. Institutions should contact organizations listed for current status.
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If you would like to add an organization, please email dstellrecht@educause.edu with a link to the relevant web page for higher education institutions to contact the organization.
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Offering TypeCompany OfferMore Info
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Chat botAdmitHubFree AI-powered chatbot to help communicate timely and relevant information across institutions of learning: Update information once in a single place, pre-built campaigns with information from the CDC, WHO and more, and utilize scripts that promote health and wellnessLink
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Chat botGeckoEngageFree COVID-19 ResponseBot, to help with answering questions and providing up to date information during the pandemic. ResponseBot operates across multiple channels, provides pre-built content from sources of authority such as WHO, CDC and NHS, and human-to-human live chat if requiredLink
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Chat botIBMFree Watson Assistant for Student Self-Service for 60 days, as well as free initial setup and deployment of pretrained intents, and free access to experts. Watson assistant is a multi-channel text and voice-based virtual assistant pre-loaded to understand and respond to common questions about COVID-19. In addition, institutions can include other important information to keep students informed, help them find answers quickly, and improve response management.Link
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Chat botOcelotFree AI chatbot to communicate with and support students on COVID-19-related questions. Service students at scale while you regain control. Preloaded content, ability to customize and update immediately. Link
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Chat botPersistence PlusFree consultation with one of Persistence Plus's Behavioral Researchers on strategies and best practices for communicating in helpful and productive ways with students, staff, and faculty during this time.
Link
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EnterpriseAirtableAirtable is making Airtable Pro available for free to any non-political humanitarian group that has formed to work on COVID-19 relief efforts. Airtable is a spreadsheet-database hybrid, with the features of a database but applied to a spreadsheet. Users can create a database, set up column types, add records, link tables to one another, collaborate, sort records and publish views to external websites.Link for orgs
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EnterpriseBrowsealoudFree 90-day access to web accessibility tool Browsealoud. Provides students and website visitors with all the features to…
• Hear content read aloud via the text-to-speech feature, making content easily accessible to people with dyslexia, reading difficulties and visual impairments
• Translate web pages into 99 languages, and hear translated text read aloud in 38 languages
• Magnify on-screen text to assist users with visual impairments
• Convert text to audio files for offline listening with an MP3 generator
• Increase the ability to focus with a screen mask and reading pane
• Simplify web pages to remove ads and other distracting content, for easier reading
• Tailor user experience with custom settings, built in to suit individual user needs and preferences
Link
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EnterpriseDH2iDH2i will be offering its DxOdyssey networking software, completely free-of-charge, to anyone seeking to access their work computer (applications and information) from home.

Link
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EnterpriseEx LibrisFree campusM Engagement (based on availability) until August 31, 2020. campusM Engagement offering allows institutions to go live with a native mobile app on iOS and Android, as well as a matching web interface, ensuring communication with students, faculty and staff. Interface provides the ability to update key information, add links to useful systems and web pages, and send push notifications with updates.Link
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EnterpriseFischerLow and no cost Identity Management LinkLink
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EnterpriseGoogle CloudRapid Response Virtual Agent designed to help handle heavy call volumes due to COVID-19, allowing providers to manage the increased volume hitting call centers and websites, and enabling them to respond more quickly to requests.Link
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EnterpriseInvGate • Service Desk free for 120 days. Service Desk is a web-based application designed to help teams track requests.
• InvGate Insight free for 6 months. InvGate Insight provides a unified inventory of all network-connected IT assets – across workstations and servers (including virtual machines), network appliances, mobile devices, cloud instances, and IoT devices – with the ability to access data and insights related to individual and groups of assets.
Link
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EnterpriseKualiA free simplified continuity planning process designed to focus on needs arising specifically from the COVID-19 pandemic. Any department leader can use this form and automated notification process to create a simplified and exportable continuity plan for their department.Link
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EnterpriseLookoutFree Mobile Endpoint Security and Phishing for 90 days. Includes: Unlimited licenses to protect iOS and Android devices for any user in your organization; Access to industry-leading mobile phishing protection for the entire device – work and personal email, social medias – in any app, and with any browser; and visibility and control for users of mobile phishing, app, device, and network threats on managed and unmanaged devices.Link
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EnterpriseMenlo SecurityMenlo Security is offering 90-day no-cost licenses to help businesses achieve and maintain security for their employees during the Coronavirus crisis. Connect users directly to the Internet to relieve straining VPN infrastructure
secure Internet access for remote workers, and eliminate malware, phishing, and ransomware attacks.
Link
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EnterpriseMicrosoftOffice 365 A1-Completely free online version of Office with email, video conferencing, customized hub for class teamwork with Microsoft Teams, compliance tools, and information protection. Includes outlook, word, excel, powerpoint, one note, exchange, onedrive, sharepoint, teams, sway, forms, stream, flow, powerapps, school data sync, and yammer. Link
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EnterprisePreVeilFree cybersecurity software free for the duration of the crisis. PreVeil Drive allows remote employees to share and store files, and send emails using their existing email address—all with end-to-end encryption. PreVeil deploys in minutes with no impact on existing email and file servers, and can be used independently or in conjunction with VPNs or remote desktops. PreVeil supports compliance with federal regulations for handling CUI.Link
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EnterprisePopcorn RFP90-days free of our premium “Teams” plan to assist campuses during these challenging times and to help facilitate their shift to remote work. Popcorn RFP enables procurement that’s faster, smarter, and more collaborative. Link
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EnterpriseRedHatA single, self-supported 60-day subscription for Red Hat® Ansible® Automation Platform for enterprise automation.

Access to Red Hat's Customer Portal, including documentation, helpful videos, discussions, and more.
Link
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EnterpriseSalesforceSalesforce Care offers are designed to support customers in direct response to needs related to COVID-19 and their education business needs. A pre-configured student, faculty and staff virtual support environment is available with templates specific for COVID-19 to enable universities to surface Knowledge Articles, News, and a contact center experience with agent console, routing and knowledge setup. Social Studio is also available for listening, publishing and engaging with audiences across social channels. Link
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Mass communicationEZTextingFree emergency alert texting service to all municipalities, schools, and government offices nationwide. Free Keyword and Common-Use Short Code, 100,000 Free Outgoing Text Messages (6-Month Limit),
Access to EZ Texting Coronavirus Message Templates, A One-on-One Consult With a Member of the Customer Success Team

Link
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Mass communicationLifeSafeFree, limited version of its two-way safety and communications platform for universities and colleges to communicate relevant information to their communities through Dec. 31, 2020. Link
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Online collaborationAccudemiaComplimentary account for a cloud-based solution allowing center staff and students to arrange appointments and meet virtually.Link
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Online collaborationAtlassianThe company’s flagship products, such as its Jira issue-and-project-tracking software and Confluence team-collaboration offering, will now be free for teams of up to ten people with no time limit. Link
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Online collaborationCisco WebexExpanded capabilities to all free accounts in all countries where available (unlimited usage, up to 100 participants, and dial-in). Additionally Cisco is offering promotions for paying e-commerce customers. Link
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Online collaborationDialpadFree 14 day trial for any business in North America and Japan its cloud-based phone system, Dialpad Talk. The system comes with Dialpad’s video conferencing tool, UberConference Business, so those who sign up will get that for free as well.Link
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Online collaborationGlobusFree access of Globus features at no cost to any institution engaged in COVID-19 research. Globus is a data management and file sharing platform. Link
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Online collaborationGoToMeetingFree, organization-wide use of many LogMeIn products for a limited time through the availability of Emergency Remote Work Kits. These kits will include solutions for meetings and video conferencing, webinars and virtual events, IT support and management of remote employee devices and apps, as well as remote access to devices in multiple locations.Link
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Online collaborationHypothesisHypothesis is waiving all fees to educational institutions for the remainder of 2020, and will evaluate whether to extend this as the current situation develops. Existing partners can request a refund or apply any fees that they have already paid towards future costs. The Hypothesis LMS app brings discussion directly to course content by enabling students and teachers to add comments and start conversations in the margins of their texts. Collaborative annotation engages students more deeply in course readings and gives teachers a view into how students are reading.Link
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Online collaborationMicrosoftFree six-month offer of Office E1/G1 that includes Microsoft Teams. Host online meetings—1:1, teams, live events up to 10,000 people
The same security and compliance of Office 365. Let people join meetings on the go with a global dial-in number. Teams is also free for Canvas users; Microsoft integrated Teams meetings into Canvas to create online meetings directly from Canvas for classes to meet virtually.
Link
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Online collaborationSlackSlack for Education program for education-affiliated workspaces — eligible organizations receive an 85% discount on one of the paid plans. Please note, anyone under the age of 16 is not permitted to use Slack.Link
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Online collaborationZoomFor Basic (free) users in China, lifted the 40-minute limit on meetings with more than two participants, providing unlimited time.Link
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Online learningCirkled InDigital profile and portfolio for students to showcase themselves for all applications from college and scholarship to internship and jobs. Now school portal offered for free which includes school’s own private network of teachers, counselors and students, enabling counselors to learn about their students quickly. Link
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Online learningCourseraCoursera for Campus will be available globally at no cost to any university impacted by COVID-19Link
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Online learningEdthenaDiscount in the form of a grant to all organizations (new or existing) that need to make an adoption or expansion this spring. Edthena is a platform for remote teacher observation for teaching certification. Link
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Online learningFeedbackFruitsInstructors starting using FeedbackFruit tools to cope with COVID-19 will have free access until they can resume to their regular teaching. Tools include multiple options for peer feedback, activating study material, interactive classrooms, and discussion. Link
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Online learningGradescopeFree access and upgraded courses through December 31. Platform allowing instructors to grade paper-based exams, online homework and programming projects. Link
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Online learningInscribeInScribe is offering free access through spring term to all colleges, universities, or programs facing campus closure due to COVID-19. InScribe is a virtual community that helps colleges build an on-demand support system to connect students to the answers, resources, and individuals and integrates into existing curriculum. Link
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Online learningKapwing ProFree access for any educator affected by emergency closures. Kapwing enables teachers to create video lessons, enables captions for increased accessibility, and allows students to create digital media projects from home. Link
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Online learningLoomLoom is free to all verified teachers and students at K-12 schools, universities or educational institutions who are using Loom for classroom work.Link
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Online learningMinute SchoolFree Pro Subscription for FREE during this global pandemic. This includes all of professor vetted and student created video lessons, questions, math engine, and AI powered exam prep tools. Unlimited practice for University level Calculus, Statistics, Biology, Chemistry, Organic Chemistry, Psychology, and other courses. Additional support available for adapting to courses to curriculum. Link
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Online learningPowerNotesFree license to notetaking platform for students that includes the ability to receive instructor feedback, work sharing, and organization of source-based research content for writing and other study workflows.Link
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Online learningRangeForceFree online cybersecurity training program including training materials for instructors and student access. Available through Dec 31.Link
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Online learningRemarkFree access through December 31 to grading cloud application for creating electronic bubble sheets. Valid only for individual instructors. Link
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Online learningRespondusInstitutions currently not licensed for LockDown Browser and/or Respondus Monitor can request a free, 2-month pilot. Respondus provides online exam proctoring. Link
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Online learningSoftware2AppsAnywhere license free for 90 days for all new higher education customers. AppsAnywhere allows Higher Ed IT and instructors to deliver lab software off-campus, to both students and academic staff.Link
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Online learningTask & TimeStudyTask, offered free of charge until the end of this school year, is a school wide tool that each teacher feeds in few seconds allowing them to see all what the student has to do at home, avoiding overburdening the students with a task that they will not have time to do. Link
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Online learningTopHatFree online learning platform for real-time lectures, delivering content, assignments and assessments. Link
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Online learningTradepalFree access to the Tradepal remote teaching and tutoring platform. The platform is accessible on any device. Each module supports personalized 1:1 communication and group communication with a chat history archive to support asynchronous and synchronous learning.Link
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Online learningTutorOceanFree tutoring platform for higher education institutions. TutorOcean’s comprehensive peer tutoring platform provides access to learning support with its easy-to-use on-line classroom and tutor management dashboard. Students and tutors can connect and interact anytime and anywhere while administrators can oversee the entire process.Link
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Online learningWillo LabsFree use of the Willo LMS integration platform to colleges and schools to enable digital content and courseware at-scale.Link
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Online learningWooclapFree and unlimited access to the Wooclap platform for one semester. Wooclap allows instructors to create interactive questions for live and asynchronous distance learning that students can interact with from a multitude of personal devices. Link
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Remote work BlackBeltHelpNo implementation costs and a discount on our products & services that include:
• Customized Chatbot (No Implementation Cost)
• IT & OneStop Support (No Implementation Cost)
• Free Storage for BCP and 3 months of free configuration.
Link
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Remote work BoxBox has made the business edition of its service, which offers things such as unlimited storage and data-loss protection, available for free for 90 daysLink
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Remote work CalendlyCalendly, scheduling software integration with videoconferencing services, used to charge for integrating with some video conferencing services such as Zoom and GoToMeeting. This integration is now free and the company will also be offering unpaid access to its premium service for teams working on projects to tackle COVID-19.Link
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Remote work LinkedIn Learning16 LinkedIn Learning courses available for free including tips on how to: stay productive, build relationships when you're not face-to-face, use virtual meeting tools (Microsoft Teams, Skype, BlueJeans, Cisco Webex and Zoom), and balance family and work dynamics in a healthy way. In addition, offering one free month of all Linkedin Learning content which includes over 16,000 courses.Link
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Remote work Palo Alto NetworksFor existing NGFW customers: free 90-day GlobalProtect subscription trial. For new Prisma Access customers: free, accelerated deployment & onboarding of remote users.
For existing Prisma Access customers: we will cover unanticipated spikes at no additional cost for 90 days.
A pre-service evaluation agreement has been established for Palo Alto Networks Prisma Access Service and Internet2. Campuses can now use it if they need to address emerging campus remote access needs while the longer-term NET+ program is developed with Palo Alto Networks.

LinkInternet2
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Remote work SAPSAP is offering the following solutions for free:
Remote Work and Student Pulse- A full-scale solution providing a real-time, live barometer to understand how to support your employees and students remotely
Remote Readiness & Effectivity Academy- Training content designed to help establish best practices in remote work.
Pulse LinkAcademy Link
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Remote work SplunkFree 90 day trial for Remote Work Insights. Splunk Remote Work Insights (RWI) helps monitor and secure your remote workforce, provides real-time visibility across multiple systems including VPN, Microsoft 365, and includes Executive-view dashboards.Link
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Remote work UnifiedFXFree one year Trial Edition of PhoneFX is for customers with less than 3000 physically configured Cisco VoIP phones in the CUCM configuration across all clusters (Exclude Analogue, IP Communicator, Jabber PhoneFX is a web-based single phone remote control tool for Cisco phones.Link
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ResearchGoogle CloudPool of $20 million in Google Cloud credits for academic institutions and researcher organizations to leverage our computing capabilities and infrastructure as they study potential therapies and vaccines, track critical data, and identify new ways to combat COVID-19. 4
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WellnessTotal Brain3 months free to mental health platform for business and educational institutions. Features screening, exercises, and content. Link
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