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1 | Program Name | City/Region | State | Mode | Start Date | Start Year | Date End | Operator(s) / Service Provider(s) | Level of Regulation | Permitting Agency or Department | Operating Structure | Other Partner(s) | Program Equity Statement/ Goals | Program Equity Statement/ Goals Info | Any Equity Requirements in Official Documents | Number of Equity Requirements | Reduced Rate | Rate Details | Adaptive Vehicle Options | Adaptive Vehicle Details | Geographic Distribution | Geographic Distribution Details | Smartphone Alternative | Smartphone Alternative Details | Cash Payment Option | Cash Payment Details | Targeted Outreach/ Marketing | Outreach/ Marketing Details | Multiple Languages | Language Details | Data Sharing Requirements | Data Sharing Details | Enforcement or Compliance Mechanism | Program Evaluation or Report | Link to Evaluation / Report | Population | General Notes | Source | Source | Source | Source | Source | Source | Latitude | Longitude | |
2 | Minuteman Regional Bikeshare | Acton | MA | Bikeshare | Apr-2019 | 2019 | N/A | Tandem Mobility | Regional | Town of Acton | Service Contract | Town of Concord, Town of Lincoln, Town of Maynard, Massachusetts Department of Transportation, Massachusetts Office of Travel and Tourism, Greater Merrimack Valley Convention and Visitors Bureau, Freedom's Way National Heritage Area | No | N/A | Yes | 1 | No | N/A | Yes | [2023 RFQ] "Must be able to include 2 adaptive bikes that are owned by the Town of Concord in the Rental System." [Staff Email 2024] "The New Multi Town partnership is planning on adding as least 4 more." | No | N/A | No | [Staff Email 2024] While not universally accessible, "in Concord the visitor center staff can assist with booking a bike for anyone." | No | N/A | No | N/A | No | N/A | Yes | [Staff Email 2024] "Monthly bikeshare usage information is provided by the vendor to the Town." | None specific to equity. | No | N/A | 60,272 | [Staff Email 2024] "For the next three years, Concord will be partnering with three adjacent communities for a larger regional bikeshare program." | Program Information | RFQ 2023 | Staff Email 2024 | 41.0814 | -81.519 | ||||
3 | Lime Micro Mobility Program | Airway Heights | WA | E-scooter share | May-2022 | 2022 | N/A | Lime | City | City of Airway Heights | Service Agreement | N/A | No | N/A | Yes | 4 | Yes | [Staff Email 2024] "The agreement provides for discounted purchasing of service through specific vendor outlets for low income households." | No | N/A | No | N/A | Yes | Staff person did not specify details. | Yes | Staff person did not specify details. | Yes | Staff person did not specify details. | No | N/A | No | N/A | None specific to equity. | No | N/A | 10,757 | N/A | Staff Email 2024 | Program Information | 42.6526 | -73.7562 | |||||
4 | Spin Scooters | Akron | OH | E-scooter share | Sep-20 | 2020 | N/A | Spin | City | City of Akron | Unable to verify. | University of Akron | Unknown | Unable to verify. | Unknown | Unknown | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unable to verify. | No | N/A | 190,469 | Unable to contact for information. | Program Information | 35.0844 | -106.6504 | ||||||
5 | CDPHP Cycle! | Albany | NY | Bikeshare | Jul-17 | 2017 | N/A | Dropbike | Regional | CDTA | Transportation Authority-run | CDPHP | No | N/A | No | 0 | No | [Staff Email] No current requirements. "We are meeting with one of the local Housing Authorities later this month to preliminary discuss forming a pilot LMI membership program within our bikeshare network" | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 99,224 | Informed by city staff that there are no equity requirements at this time. | 2024 Staff Email | 38.8048 | -77.0469 | ||||||
6 | Dockless Shared Mobility | Albany | CA | E-scooter share | 2022 | 2022 | N/A | Veo | City | City of Albany | Permit | N/A | No | N/A | Yes | 6 | Yes | [2024 Permit] "Operator must offer a discounted membership plan for those with low incomes, equivalent to five dollars ($5.00) for one (1) year of unlimited thirty (30) minute rides for those who participate in the State Nutritional Assistance Program (SNAP) or California Alternative Rates for Energy (CARE). i. Operator must also make available free or discounted helmets to those participating in the discounted membership program through in-person events or through its mobile application. ii. Helmets provided to users under this section should be available by mail or equivalent as well as at an accessible physical location." | Yes | [2024 Permit] "Operator must include adaptive devices for users experiencing disabilities. The total percentage of adaptive devices should be based on expected need, performance, and usage." | No | [2024 Permit] "Operator must not restrict vehicles from operation within geographical areas of the City without written permission." | Yes | [2024 Permit] "Operator must make available ways to use and pay for the service that do not require a smart phone or credit card." | Yes | [2024 Permit] "Operator must make available ways to use and pay for the service that do not require a smart phone or credit card." | Yes | [2024 Permit] "Operator must implement a marketing and targeted outreach plan at its own cost, or, pay an in-lieu fee to the City to increase awareness of low-income discount options." | Yes | [2024 Permit] "Operator must have a way to receive and respond to complaints in multiple languages, including, but not limited to, Spanish and Mandarin." | Yes | [2024 Permit] "Operator must make real-time data available to the City and City-designated third parties via the “Mobility Data Specification (MDS),” or similar standard as determined by the City. Operator must provide quarterly reports to the City on key performance indicators, including, but not limited to, the following..." (p. 15) | None specific to equity. | No | N/A | 20,271 | N/A | Veo Permit 2024 | 38.9784 | -76.4922 | ||||||
7 | Albemarle E-Scooter Pilot | Albemarle | NC | E-scooter share | Sept-2022 | 2022 | N/A | Peel | City | City of Albemarle | Service Agreement | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | "Peel shall provide written reports to Albemarle detailing the utilization of its scooters, volume of customer support calls from users and breif description of any issue experienced, and scooter route usage quarterly." | None specific to equity. | No | N/A | 16,432 | While there is no indication of term extension or renewal in the Service Agreement, the city confirmed that the program is still operational as of July 2024. | Service Agreement 2024 | City Blog Post 2022 | 42.2808 | -83.743 | |||||
8 | Shared Active Transportation Program | Albuquerque | NM | Shared micromobility | Feb-18 | 2018 | N/A | Unable to verify. | City | City of Albuquerque | Permit | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [Shared Active Transportation Permit Application] "A. The Operator shall provide a publicly accessible application program interface that shows, at a minimum, the current location of any Small Vehicles available for rental at all times. B. The Operator shall provide new users an in-app, email, and text notice upon initial user registration outlining that a variety of data, including location data and individual trips taken, is collected and used for service, operational, or marketing purposes, if applicable. The notice shall direct users to a full privacy policy. C. The Operator shall provide to the City a monthly report that provides, at a minimum, the following data for the previous month: 1. Unique permanent identification numbers for Small Vehicles that were in operation during the month. 2. Number of rides taken. 3. Number of Small Vehicles in service. 4. Number of rides per Small Vehicle per day. 5. Anonymized trip data that includes the origin and destination, trip duration, and date and time of all trips taken. 6. Safety reports involving any of the Operator’s Small Vehicles. 7. Aggregated repair information for any of the Operator’s Small Vehicles. D. The Operator shall respond to additional data requests from the City. The City may request aggregate data on system use and aspects of system operation, including but not limited to parking complaints, damaged or lost Small Vehicles, and reported crashes. In the case of crashes or incidents, the City may request specific data for the Small Vehicle involved, including user data and Small Vehicle location, movement, and speed data." | None specific to equity. | No | N/A | 564,559 | Previously operated under Zagster until 2020. | Shared Active Transportation Permit Application | 38.8816 | -77.091 | ||||||
9 | Alexandria Dockless Mobility Pilot Program | Alexandria | VA | Shared micromobility | Jan-19 | 2019 | N/A | Bird, Lime, Spin (2024) | City | City of Alexandria | Permit | N/A | No | N/A | No | 0 | Yes | [2024 Permit] "The Permit holder shall develop and offer a cash-based payment program and low-income discount program to expand access to these devices to more people." | No | [2024 Permit] Does not specify that adaptive vehicles be provided, but requires Applicants to provide "Proposed Accessible Vehicle Fleet Size & Mode: (e.g., handcycle, tricycle)" | Yes | [2024 Permit Application] "To address access to devices in all parts of the City, the following areas are defined as Equity Emphasis Areas: o Minimum of 15% of deployments must be west of Quaker Lane and east of I-395. o Minimum of 10% of deployments must be west of I-395. o Minimum of 5% of deployments must be in Arlandria (generally defined as the area bound by Commonwealth Ave, Four Mile Run, and West Glebe Road)." | No | N/A | Yes | [2024 Permit] "The Permit holder shall develop and offer a cash-based payment program and low-income discount program to expand access to these devices to more people." | Yes | [2024 Permit Application] "The Permit holder shall participate in at least three (3) public engagement, education, and outreach events to address safe riding and proper parking per calendar year." | No | N/A | Yes | [2024 Permit Application] "Pursuant to City Code § 9-16-13, without prejudice to the Permit holder’s rights and interest to its commercially privileged and sensitive information, it shall provide to the City POC or designee required data in a Monthly Report by the 15th of each month for the previous month’s activity." | None specific to equity. | Yes | 2019 Pilot Evaluation | 159,428 | No updated evaluation (2019 is the most recent). | 2024 Permit Application | 40.2204 | -74.0121 | ||||||
10 | Ann Arbor Dockless Vehicle License | Ann Arbor | MI | Shared micromobility | Apr-19 | 2019 | N/A | Spin | City | City of Ann Arbor | License | University of Michigian | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2023 License Agreement] "Licensee shall, upon the City’s request, provide the City with any documents or data appropriate for the City to calculate its entitlement under this section." | None specific to equity. | No | N/A | 123,851 | N/A | 2023 License Agreement | 40.2904 | -73.9721 | ||||||
11 | Annapolis Shared Micromobility Program | Annapolis | MD | Shared micromobility | May-22 | 2022 | N/A | Bird | City | City of Annapolis | Service Contract | Annapolis Mobility and Resilience Partners | Yes | [2021 RFP] "The core objectives of this RFP are to provide those who live, visit, and work in Annapolis with new options for safe, equitable, affordable, and sustainable transportation to improve quality of life; provide connections to and between key destinations; integrate new transportation options with the City’s existing public transit options; replace motor vehicle trips to reduce traffic congestion and transportation-related greenhouse gas emissions; and implement a Shared Micromobility Program that is truly tailored to the unique context of Annapolis." "Shared Micromobility Program Goals include: Advance an ethic of equity to ensure that shared micromobility options are accessible to all residents and visitors who could benefit from them." | Yes | 3 | Yes | [2021 RFP] "Provide an implementation strategy plan that will facilitate access to shared micromobility for people of all income levels though appropriate pricing programs, placement locations, and educational marketing." | No | N/A | Yes | [2021 RFP] "Vendor will be responsible for managing all activities necessary to implement and operate a successful Shared Micromobility Program, including but not limited to: Offer coverage throughout the city, including the following key destinations: Traditionally underserved neighborhoods and anchor destinations critical to underserved community members, including locations at Housing Authority sites coordinated with the Housing Authority of City of Annapolis (HACA)" "15% of fleet must be rebalanced to identified traditionally underserved neighborhoods daily - these areas are not subject to the dynamic based cap." | No | N/A | No | N/A | Yes | [2021 RFP] "Create and Implement a comprehensive and culturally appropriate marketing, education, and equity plan in conjunction with community partners, such as Anne Arundel County, Visit Annapolis, Housing Authority of the City of Annapolis, St. John’s College, U.S. Naval Academy and significant commercial hubs. Marketing should include a focus on increasing vehicle ridership, reinforcing safety, and increasing access to historically underserved communities." | No | N/A | Yes | [2021 RFP] "Prior to program launch, provide a Management Plan for the Shared Micromobility System that City staff and other partners can use as a performance guide. The management plan should be publicly available through a program website and include at a minimum the following areas of focus: Data capture, data sharing, and privacy policy" | None specific to equity. | No | N/A | 40,812 | [2021 RFP] "Prior to the COVID-19 pandemic, the City had launched its first bike share initiative in partnership with Zagster and the Pace Bike system, and in collaboration with Anne Arundel County. This system included 10 docking stations, primarily concentrated in and around the downtown area, as well as dockless bikes. Nevertheless, data collected from this pilot bike share program suggests that it was primed for expansion before COVID arrived and the City is looking to expand on that experience with a more ambitious citywide program." | 2021 RFP | 2021 RFP Addendum | 39.1911 | -106.8175 | |||||
12 | Humboldt Bikeshare | Arcata | CA | Bikeshare | Sept-2017 | 2017 | N/A | Tandem Mobility | City | City of Arcata | Service Agreement | Cal Poly Humboldt | No | N/A | No | 0 | No | [Staff Email 2024] "Our vendor is not required to provide reduced rates. The City of Arcata has the ability to offer coupons, discounts, free-rides, etc. We have typically offered free rides (up to half a day) during the month of May for Bike Month." | No | N/A | No | [Staff Email 2024] "This is not a requirement of our vendor, however, when planning for new bike stations we do take into consideration the Census reported income level of an area and proximity to existing transportation hubs (bus stations, high density businesses, etc.) to encourage multi-modal transportation." | No | N/A | No | N/A | No | [Staff Email 2024] "Similar to [equitable geographic distribution] our goal is to reduce transportation inequity and encourage modes of transportation beyond general vehicular usage." | No | [Staff Email 2024] "I believe the Movatic user app is accessible in at least 103 languages, according to their website." | No | [Staff Email 2024] "Movatic provides an online platform for its customer (The City of Arcata) where we are able to extract data concerning rentals (by each, per month, per year, etc.) and their routes (To & From Stations)." | None specific to equity. | No | N/A | 18,857 | N/A | Program Information | Staff Email 2024 | 39.3292 | -82.1013 | |||||
13 | Arlington County Share Micro-Mobility Devices | Arlington | VA | Shared micromobility | Nov-19 | 2019 | N/A | Bird, Spin, Lime | County | Arlington County | Permit | N/A | No | N/A | No | 0 | No | N/A | No | [2024 Permit Application] Permit does not specify that adaptive vehicles are required, but new applicants are scored on the following questions: "What incentives does the applicant provide to riders? How would the applicant ensure device availability in the County’s Equity Emphasis Areas? How does the applicant promote their ‘equity access’ programs? Would the applicant offer any accessible devices in Arlington?" | Yes | [2024 Permit Application] "The County will provide a map with designated Equity Emphasis Areas (EEAs). A minimum of 0.75% of the deployed devices must be within each EEA from 4 AM – 6 AM. Furthermore, a total of 10% must be within all EEAs from 4 AM – 6 AM. An Operator with multiple device types is required to meet these requirements per device type." | No | N/A | No | N/A | Yes | [2024 Permit Application] "The Operator shall participate in at least three (3) public engagement, education, and outreach events to address safe riding and proper parking per calendar year and shall notify the County point of contact as to when the upcoming events will occur. Event attendance information is also to be added in the monthly data reports." | No | N/A | Yes | [2024 Permit Application] "Pursuant to County Code § 14.2-124, without prejudice to the Operator’s rights and interest to its commercially privileged and sensitive information, it shall provide to the County point of contact or designee required data in a Monthly Report by the 10th of each month for the previous month’s activity." "The Operator shall use a County-provided template for Monthly Report data and shall send the Monthly Report via email to the County point of contact or designee. The Operator shall not use a third-party software from which the County is to download the Monthly Report." | None specific to equity. | Yes | 2019 Evaluation Report | 238,643 | [2024 Permit Application] "Operator shall implement an approved Equity Plan with required elements agreed upon by the County Manager or designee." No updated evaluation (2019 is the most recent). | 2024 Permit Application Existing Operators | 2021 Evaluation Scoresheet | 2024 Permit Application New Operators | 33.7723214 | -84.3653476 | ||||
14 | Asbury Park Bike Share | Asbury Park | NJ | Bikeshare | Sep-17 | 2017 | N/A | City is searching for new provider. | City | City of Asbury Park | Service Contract | City of Long Branch | Yes | [2021 RFP] "Transportation equity will be an essential component of the Asbury Park and Long Branch bike share system. Respondents must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include subsidized memberships, siting of stations or designated zones in low-income census blocks, offering the ability for subscribers to pay off their memberships in installments as well as lump sums, providing education, materials and outreach (including prelaunch) about the bike share system, partnering with local bike advocacy groups and public housing authorities to organize community rides and providing payment, information and system access options to those with limited or no technology access." Additionally, one of the primary objectives of the program is to "increase transportation options for economically disadvantaged residents." | No | 0 | No | The RFP does not specify that a reduced rate is required but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include subsidized memberships..." | No | N/A | No | The RFP does not specify geographic deployment requirements but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...siting of stations or designated zones in low-income census blocks..." | No | The RFP does not specify a smartphone alternative requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing payment, information and system access options to those with limited or no technology access." | No | The RFP does not specify a cash payment requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing payment, information and system access options to those with limited or no technology access." | No | The RFP does not specify a targeted outreach/marketing requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing education, materials and outreach (including prelaunch) about the e-scooter share system, partnering with local bike advocacy groups and public housing authorities to organize community rides..." | No | N/A | Yes | [2021 RFP] "System must include trip data provided using the Mobility Data Specification Application Programming Interfaces (MDS APIs). Data shall not be considered propriety and shall be available to use by the City to make planning relevant decisions." "Monthly, quarterly, and/or annual reports may be required by the City, including membership data, ridership data, trip-specific data, maintenance data, fleet data, financial data, etc." | None specific to equity. | No | N/A | 15,188 | The bikeshare program was initially launched in 2017 with Zagster as the operator. The City of Asbury Park issued an updated RFP in 2021. Has not had a bikeshare provider since 2020, but is still looking. New e-scooter company may provide e-bikes in the future. | Program Information | 2021 RFP | 33.8423214 | -84.3253476 | |||||
15 | Electric Scooter Sharing | Asbury Park | NJ | E-scooter share | May-24 | 2021 | N/A | VeoRide | City | City of Asbury Park | Service Contract | N/A | Yes | [2024 RFP] "Transportation equity will be an essential component of the Asbury Park micro mobility share system. Respondents must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include subsidized memberships, siting of stations or designated zones in low-income census blocks, offering the ability for subscribers to pay off their memberships in installments as well as lump sums, providing education, materials and outreach (including prelaunch) about the micro mobility share system, partnering with local bike advocacy groups and public housing authorities to organize community rides and providing payment, information and system access options to those with limited or no technology access." Additionally, one of the primary objectives of the program is to "increase transportation options for economically disadvantaged residents." | Yes | 1 | Yes | The RFP does not specify that a reduced rate is required but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include subsidized memberships..." . "Proposals shall present a fee structure to ensures the system is self-sustaining while also reducing barriers to entry for low-income users." | No | N/A | No | The RFP does not specify geographic deployment requirements but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...siting of stations or designated zones in low-income census blocks..." | No | The RFP does not specify a smartphone alternative requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing payment, information and system access options to those with limited or no technology access." | No | The RFP does not specify a cash payment requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing payment, information and system access options to those with limited or no technology access." | No | The RFP does not specify a targeted outreach/marketing requirement but it does specify that respondents "must provide a plan or set of strategies for accommodating the economically disadvantaged, which may include...providing education, materials and outreach (including prelaunch) about the e-scooter share system, partnering with local bike advocacy groups and public housing authorities to organize community rides..." | No | N/A | Yes | [2024 RFP] "System must include trip data provided using the Mobility Data Specification Application Programming Interfaces (MDS APIs). Data shall not be considered propriety and shall be available to use by the City to make planning relevant decisions." "Monthly, quarterly, and/or annual reports may be required by the City, including membership data, ridership data, trip-specific data, maintenance data, fleet data, financial data, etc." | None specific to equity. "Mediated review of service levels shall take place at a period of six months and again at two years after program launch. At these intervals, the Consultant shall develop and release a survey to program users, and additional review of system size and station/designated zone locations will also take place, at which time the system size may and/or station/designated zone locations may be adjusted by mutual agreement between the Consultant and the City." | No | N/A | 15,188 | The City of Asbury Park previously had an e-scooter share program from August 2019 to February 2020. | Program Information | 2024 RFP | 39.7294 | -104.8319 | |||||
16 | Athens Scootershare Program | Athens | OH | E-scooter share | Feb-20 | 2020 | N/A | Bird | City | City of Athens | Permit | Ohio University | No | N/A | Yes | 5 | No | N/A | No | N/A | Yes | [Code of Ordinances] "If an operator has over 150 small vehicles, at least 20 percent shall be rebalanced once per day to be located in underserved areas of the city, as determined by city staff." | Yes | [Code of Ordinances] "All operators shall provide information on how users can use the shared active transportation program without (1) a smartphone; and/or (2) a credit or debit card." | Yes | [Code of Ordinances] "All operators shall provide information on how users can use the shared active transportation program without (1) a smartphone; and/or (2) a credit or debit card." | Yes | [Code of Ordinances] "All operators shall provide the city with a plan for equitable small vehicle sharing service, including: education of, marketing to, and engagement with low-income, minority, non English speaking, and zero-car populations. The plan should address such topics as how to use shared active transportation programs, small vehicle safety, and small vehicle laws and regulations." | Yes | [Code of Ordinances] "All operators shall provide the city with a plan for equitable small vehicle sharing service, including: education of, marketing to, and engagement with low-income, minority, non English speaking, and zero-car populations. The plan should address such topics as how to use shared active transportation programs, small vehicle safety, and small vehicle laws and regulations." | Yes | [Code of Ordinances] "All operators shall provide the city, or a third-party researcher designated by the city, the following data on a monthly basis in a format approved by the city;" The city specifies variables that company will provide. | None specific to equity. | No | N/A | 24,362 | N/A | Code of Ordinances | 30.27563 | -97.708239 | ||||||
17 | Relay Bike Share | Atlanta | GA | Bikeshare | 2016 | 2016 | N/A | HOPR | City | City of Atlanta | Service Contract | N/A | Yes | [2020 Bikeshare Guidelines] "Social and Geographic Equity: - Establish a system that engages and serves users in minority, low wealth, and limited transit option communities and help improve access to jobs, recreation and healthy nutrition - Utilize local non-profits, and community partnerships to leverage programmatic and marketing to minority, low-come and limited transit option communities - Support connecting neighborhoods and residents that have been traditionally isolated - Create a sense of civic pride for all neighborhoods in Atlanta" | Yes | 4 | Yes | [2024 Ordinance] "Permitted operators shall provide an equity plan to the department of transportation as part of the permit application. The equity plan shall include discounted price options and may include such elements as cash-based payment systems and non-smartphone reservation systems." [Atlanta HOPR Website] $5 monthly SNAP Pass / $15 monthly student pass | No | N/A | Yes | [2024 Ordinance] "Permitted operators shall adhere to equitable distribution requirements as determined by the commissioner of the department of transportation through the administrative regulations, published on the city's website, and provided directly to all operators." [2020 Bikeshare Guidelines] "Establish a system that engages and serves users in minority, low wealth, and limited transit option communities and help improve access to jobs, recreation and healthy nutrition." "Support connecting neighborhoods and residents that have been traditionally isolated." | No | Not a specific requirement. [2024 Ordinance] "Permitted operators shall provide an equity plan to the Department of Transportation as part of the permit application. The equity plan shall include discounted price options and may include such elements as cash-based payment systems, and non-smartphone reservation systems." | Yes | [2024 Ordinance] "Permitted operators shall have payment options which do not require the rider to have access to credit cards to use of a shareable dockless mobility device." | Yes | [2020 Bikeshare Guidelines] "Utilize local non-profits, and community partnerships to leverage programmatic and marketing to minority, low-income and limited transit option communities." | No | N/A | No | N/A | None specific to equity. | No | No updated evaluation (2019 is the most recent). | 498,715 | Switched from SoBi operated to HOPR in July 2020. | 2020 Bikeshare Guidelines | Atlanta HOPR Website | Code of Ordinances | 30.34563 | -97.668239 | ||||
18 | Shareable Dockless Mobility Device Permit Program | Atlanta | GA | Shared micromobility | Feb-19 | 2019 | N/A | Bird, Lime | City | City of Atlanta | Permit | N/A | No | N/A | Yes | 3 | Yes | [2024 Ordinance] "Permitted operators shall provide an equity plan to the Department of Transportation as part of the permit application. The equity plan shall include discounted price options and may include such elements as cash-based payment systems, and non-smartphone reservation systems." | No | N/A | Yes | [2024 Ordinance] "Permitted operators shall adhere to equitable distribution requirements as determined by the Department of Transportation through the administrative regulations, published on the city's website, and provided directly to all operators." | No | Not a specific requirement. [2024 Ordinance] "Permitted operators shall provide an equity plan to the Department of Transportation as part of the permit application. The equity plan shall include discounted price options and may include such elements as cash-based payment systems, and non-smartphone reservation systems." | Yes | [2024 Ordinance] "Permitted operators shall have payment options which do not require the rider to have access to credit cards to use of a shareable dockless mobility device." | No | N/A | No | N/A | Yes | [2024 Ordinance] "Permitted operators shall provide a documented application programming interface ("API") that furnishes anonymized data for the entire fleet. The format and field requirements of the API will be defined through administrative regulations, communicated directly to operators, and published on the city website. Permitted operators must provide a monthly data report. Reporting requirements will be defined through administrative regulations, communicated directly to operators, and published on the city's website." | None specific to equity. | Yes | 2019-2020 Report | 498,715 | [2024 Ordinance] "Permitted operators shall provide an equity plan to the Department of Transportation as part of the permit application. The equity plan shall include discounted price options and may include such elements as cash-based payment systems, and non-smartphone reservation systems." No updated evaluation (2019-2020 is the most recent). | Code of Ordinances | 25.9565 | -80.1392 | ||||||
19 | Shared Mobility Program | Aurora | CO | Shared micromobility | May-19 | 2019 | N/A | As of August 2022, no vender operates. | City | City of Aurora | License | N/A | Yes | [2019 Rules & Regulations] "Mobility sharing operators must provide easy access to mobility devices for the broadest group of the population. This access includes solutions for those individuals who do not have banking services or have smart phone resources. Operators must make their system accessible and affordable to the broadest group of the population." | Yes | 3 | No | N/A | No | N/A | Yes | [2019 Rules & Regulations] "Mobility sharing operators must provide easy access to mobility devices for the broadest group of the population. This access includes solutions for those individuals who do not have banking services or have smart phone resources. Operators must make their system accessible and affordable to the broadest group of the population." | Yes | [2019 Rules & Regulations] "Licensed shared mobility operators will provide an equity plan to the city of Aurora, including information about how their devices will be available for use by individuals without a smartphone device or credit card." | Yes | [2019 Rules & Regulations] "Licensed shared mobility operators will provide an equity plan to the city of Aurora, including information about how their devices will be available for use by individuals without a smartphone device or credit card." | No | [2019 Rules & Regulations] "Licensed shared mobility operators will be required to conduct community engagement practices at least once a quarter in order to inform community members how to use services provided in their fleet, answer questions, maintain transparency of their brand and operations in the city, and maintain best practices of their fleet." | No | N/A | Yes | [2019 Rules & Regulations] "Licensed shared mobility operators are required to report, on a quarterly basis, monthly information regarding their fleet and membership. Operators will work with the City to provide the following information on their company’s operations in Aurora: 1) Utilization rates 2) Total download, active users and repeat user information 3) Total trips by day of week, time of day 4) Origins and destination information for all trips 5) Trips per device by day of week, time of day 6) Average trip distance 7) Trips originating in or destined Northwest Aurora (see section IV 2.c.1 for boundaries) 8) Parking compliance at designated zones and at transit and bus stops 9) Incidents of device theft and vandalism 10) Device maintenance reports 11) Complaints 12) Number of users participating in any discount programs disaggregated by program type (i.e., low income, students, etc.) 13) Accident / crash information 14) Payment method information 15) Other information and/or data as agreed upon by City and Operator" | None specific to equity. | No | N/A | 386,261 | Transitioned from dockless bikeshare (begun in 2017). Transition included additional modes and name change. In August, 2022, Bird pulled out of the city. No replacement operator has been selected, however, the city is taking applications. The rules and regulations have not changed since 2019. | 2019 Rules & Regulations | Shared Mobility Program FAQ | 35.3733 | -119.0187 | |||||
20 | CapMetro Bikeshare | Austin | TX | Bikeshare | 2024 | 2024 | N/A | PBSC | City | City of Austin | Service Contract | Bike Share of Austin, Downtown Austin Alliance, Better Bike Share Partnership | No | N/A | Yes | 2 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | N/A | No | N/A | None specific to equity. | No | N/A | 961,855 | CapMetro Bikeshare was previously AustinBcycle. | 2024 Contract | BCycle For All Reduced Rate Eligibility Requirements | 39.2904 | -76.6122 | |||||
21 | Shared Mobility Services | Austin | TX | Shared micromobility | Apr-18 | 2018 | N/A | Bird, Lime | City | City of Austin | License | N/A | No | N/A | Yes | 3 | Yes | [Director Rules for Deployment and Operation] "Licensee shall be responsible for implementing and submitting to the Director a marketing and outreach plan at its own cost to promote the use of dockless mobility in neighborhoods currently underserved by dockless mobility options, (initially defined as less than licensee units per square mile, subject to change at the Director’s discretion) including offering an affordable option that does not require the user to access the service via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | No | [Director Rules for Deployment and Operation] "The Director shall limit the number of units licensed to a maximum of five hundred (500) units, per initial license. The total number of deployed units within a licensed area must maintain a minimum average of 2 trips per day, determined by monthly usage. Should this demand not be met, the Director may require a portion of the units to be relocated or removed. The Director may issue supplemental licenses, per mobility unit type, to deploy additional units outside the initial license area, in increments of two hundred and fifty (250) units, per licensed area, provided they meet the following criteria: 1. The licensee provides a specific geographic area, in ESRI ArcGIS shapefile format, of at least 5 square miles in size; 2. All additional units shall be deployed outside of the Downtown Austin Project Coordination Zone (DAPCZ) as verified in real-time through a web based application programming interface (API); 3. The performance bond is adjusted at $100/unit to cover all units operated by the licensee; and. 4. There is not another compelling reason, as determined by the Director, to limit fleet size. The Director may permit additional units within a supplemental licensed area in increments of 250 units per type, provided the deployed units meet an average of 3 trips per day, determined by monthly usage." | Yes | [Director Rules for Deployment and Operation] "Licensee shall be responsible for implementing and submitting to the Director a marketing and outreach plan at its own cost to promote the use of dockless mobility in neighborhoods currently underserved by dockless mobility options, (initially defined as less than licensee units per square mile, subject to change at the Director’s discretion) including offering an affordable option that does not require the user to access the service via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | Yes | [Director Rules for Deployment and Operation] "Licensee shall be responsible for implementing and submitting to the Director a marketing and outreach plan at its own cost to promote the use of dockless mobility in neighborhoods currently underserved by dockless mobility options, (initially defined as less than licensee units per square mile, subject to change at the Director’s discretion) including offering an affordable option that does not require the user to access the service via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | Yes | [Director Rules for Deployment and Operation] "On a monthly basis, all licensees shall provide a complaint history report including the number of complaints, the nature of the complaints, and the time it took to remedy the complaint. On a monthly basis, all licensees shall provide a collision history report including the number, severity, location and time of crash, in a format as determined by the Director. Licensee shall provide the Director or a Director-authorized third party, with real time and historical information for their entire fleet through a documented web based application programming interface (API). The licensee is directly responsible for providing the API key to the Director and shall not refer the City to another subsidiary or parent company representative for API access. The API shall deliver data according to the most current Director authorized specifications, in a manner that protects individual user privacy." | [Director Rules for Deployment and Operation] "Licensee found to be submitting incomplete or inaccurate data, such as underrepresenting the total number of units in service, shall have their licenses revoked." | No | N/A | 961,855 | N/A | Citywide License Terms and Conditions | 2024 License Application | Director Rules for Deployment and Operation of Shared Small Vehicle Mobility Systems | 30.443927 | -91.172524 | ||||
22 | Aventura BCycle | Aventura | FL | Bikeshare | Sep-16 | 2016 | N/A | BCycle | City | City of Aventura | Service Contract | N/A | No | N/A | No | 0 | No | Not a specific requirement in the 2016 RFP. [Aventura BCycle FAQ] "Annual membership is $45/year and includes 30 minutes free every day." | No | N/A | No | N/A | No | Not a specific requirement in the 2016 RFP. [Aventura BCycle FAQ] "Membership cards are issued to all annual members. (Some systems may provide cards to members who join for shorter periods of time.) Cards are generally sent in the mail following online registration, but delivery methods vary from one system to another. Refer to the website of specific systems." | No | [Aventura BCycle FAQ] "BCycle requires that all accounts be associated with a credit card." | No | N/A | No | The RFP does not specify language requirements, but the BCycle app includes English and Spanish. | Yes | [2016 Awarding RFP] "B-cycle shall provide to the City a monthly report of system operation, including system usage, revenue, and membership sales." | None specific to equity. | No | N/A | 35,976 | Unable to contact for information. | Aventura BCycle FAQ | 2016 Awarding RFP | 30.513927 | -91.132524 | |||||
23 | Stationless Bike Share Program | Bakersfield | CA | Bikeshare | May-21 | 2021 | N/A | Spin | City | City of Bakersfield | Service Contract | N/A | No | N/A | Yes | 3 | Yes | [2021 RFP] "Provide a detailed description of your pricing structure including the following: - Low-income and any other discounted customer plans, along with the corresponding participant qualification requirements, including strategy for having one low-income plan member for every 2 bikes authorized" | No | N/A | No | The RFP does note that there's a minimum service area. | No | N/A | Yes | [2021 RFP] "Provide a detailed description of your pricing structure including the following: – Cash payment options and waiver of deposit" | Yes | [2021 RFP] "Community engagement plan should cover: - Demonstrate a commitment to collaborate with local partners to continue funding after the 24 month pilot - Describe methods to encourage ridership among target groups, with an emphasis on partnering with existing transit and ride hailing services to create incentive packages and subscription discounts - A community engagement staffing plan with paid staff specifically dedicated to community engagement, including relevant experience and their specific role for outreach. Staffing plans should also indicate how staff and/or non-profit partners will be used to supplement outreach efforts. And any updates to these teams should be tracked in regular updates to the staffing plan. - A culturally sensitive marketing plan with specific attention to disadvantaged communities that should consider language needs, and offer opportunities to meaningfully incorporate local culture. - Partner-ready programs with established process, dedicated staff, and proper resources that engage communities in the following areas: - Local hiring for all levels within the permittee’s company, with special attention to generate employment opportunities for students, formerly incarcerated people, bilingual speakers, along with internship opportunities for youth and other people entering the workforce. - Community-based Organization partnerships to promote low-income programs or discounted memberships, especially for service and/or non-profit organizations. - Bicycle and Pedestrian safety courses with LCI-certified instructors, offered in multiple languages, and in neighborhoods as requested, including supplemental youth programming around safe bicycling for children under the age limit to access bikeshare. - Culture and arts opportunities for devices and other related infrastructure (e.g. bike corrals) to showcase and celebrate neighborhood and community heritage on an application basis." | No | RFP does note in the community engagement section that bike and pedestrian safety courses should be available in multiple languages. | No | N/A | [2021 RFP] "The City of Bakersfield will continuously assess and evaluate a permittee’s engagement and compliance with their community engagement plan. Successful plans will develop healthy, collaborative working relationships with willing and engaged stakeholders. Business practices and service provision should directly address community needs and concerns and respond appropriately by prioritizing public feedback, when feasible, into programs and operations." | No | N/A | 403,455 | 2021 RFP is most recent. | Bakersfield 2021 RFP | 42.3212 | -85.1797 | ||||||
24 | Dockless Vehicle for Hire Program | Baltimore | MD | Shared micromobility | Aug-19 | 2019 | N/A | Spin, Lime | City | City of Baltimore DOT | Permit | N/A | Yes | [2024 Permit Application] "Improve Equity – Improve equity for Baltimore City residents, including through opportunities, employment, and the ability to access dockless vehicles for residents in all areas of the city. Accordingly, applicant responses should detailed engagement plans, equitable deployment practices, and hiring processes." | Yes | 6 | Yes | [2024 Rules & Regulations] "Low-Income Plans. (1) A permit holder shall offer a low-income customer plan to any individual with an income level at or below 200 percent of the federal poverty guideline. (2) Low-income users may be approved by: (a) Receiving preapproval from a referral agency; or (b) Showing proof of receiving local, state, or federal assistance. (3) A low-income customer plan shall waive an unlock fee and do either of the following: (a) Offer a minimum 50 percent discount off rental fees for any type of ride or pass; or (b) Offer unlimited free rides under 30 minutes. (4) A permit holder shall notify BCDOT of any changes to verification methods or low-income customer plans. (5) A permit holder shall describe the process to sign up for the low-income plan on its website and mobile application." | Yes | [2024 Permit Application] "BCDOT will reserve permits for providers who operate multiple vehicle types or operate an adaptive vehicle program" "Higher scores will be given for multiple vehicle types, offering adaptive vehicle rentals, and vehicle technology for safety" [2024 Rules & Regulations] "BCDOT shall require a permit holder to maintain a daily fleet of (1) Two or more vehicle types, or (2) One vehicle type and an adaptive vehicle program." | Yes | [2024] Rules & Regulations] "Equitable Distribution Requirements. (1) Deployment districts. (a) On each day of service, a permit holder shall deploy a minimum of 5 percent and a maximum of 25 percent of their fleet to each deployment district defined in BCDOT’s MDS Policy API. (b) BCDOT shall evaluate daily compliance as specified in § 05C(1)(a) based on at least one hour of compliance between 5:00 a.m. and 9:00 a.m. (c) A permit holder shall redistribute dockless vehicles during each day of service if more than 35 percent of their fleet is located in one deployment district. (d) BCDOT may waive the rule in § 05C(1)(c) to accommodate a special event. (e) A permit holder shall redistribute dockless vehicles within three hours of notification from BCDOT that a concentration of dockless vehicles in excess of the limit in § 05C(1)(c) has been found through the MDS API feed. (2) Equity zones. (a) A permit holder shall deploy a minimum of three dockless vehicles to each equity zone. (b) If the permit holder operates two or more types of dockless vehicles, the permit holder shall deploy a minimum of four dockless vehicles to each equity zone. (c) BCDOT shall evaluate daily compliance based on at least one hour of compliance between 5:00 a.m. and 9:00 a.m." | Yes | [2024 Rules & Regulations] "Non-Smartphone Plans. (1) A permit holder shall offer the option to rent a dockless vehicle without the use of a smartphone. (2) A permit holder shall identify on its website and mobile application the process to rent a dockless vehicle without using a smartphone" [2024 Permit Application FAQ] "Higher points will be awarded to companies that have robust equity plans and provide micromobility services that are accessible to all residents of Baltimore." | Yes | [2024 Rules & Regulations] "Cash Payment Plans: (1) Cash Payment Plans. (1) A permit holder shall offer the option to rent a dockless vehicle using a cash payment. (2) A permit holder shall identify on its website and mobile application (a) The process for making a cash payment, and (b) The locations where a cash payment option is available. (3) A permit holder shall offer at least one cash payment option location in each deployment district" [2024 Permit Application FAQ] "Higher points will be awarded to companies that have robust equity plans and provide micromobility services that are accessible to all residents of Baltimore." | Yes | [2024 Rules & Regulations] "A marketing campaign conducted by a permit holder shall include an effort to reach underserved or low-income populations." [2024 Permit Application] "Equitable outreach – Higher scores will be given for partnerships, focused planning, and innovative strategies." | Yes | [2024 Rules & Regulations] "Customer Service Phone Lines. (1) A permit holder shall maintain a live, multilingual 24-hour customer service phone line. (2) If a caller is required to leave a voicemail when calling the customer service phone line, a permit holder shall respond with a call back within two hours. (3) A permit holder shall provide a translation or call back within four hours when a message is left by a customer in: (a) Spanish; (b) French; (c) Mandarin Chinese; or (d) Korean." | Yes | [2 full pages of data sharing requirements in 2024 Rules & Regulations; highlights included here] "--Publicly Accessible Application Program Interface (API) --Mobility Data Specification (MDS) API. (1) Permit Holder shall provide a MDS API to DOT with all trips starting, ending, or passing through Baltimore City. Permit Holder shall provide the MDS Provider API endpoints, including: (a) Trips; (b) Status Changes; (c) Vehicles; and (d) Realtime Data. --. Permit Holder shall provide DOT a monthly report in excel or csv format within 10 business days of the end of the month following DOT’s reporting template and include all the following: (1) Reports on any Dockless Vehicles lost due to theft or vandalism; (2) Aggregated repair information on Permit Holder’s Dockless Vehicles by model of vehicle and by type of repair; (3) Any reports of illegal parking or rebalancing requests from the public; (4) All customer complaints received via app, email, or phone call with response time noted; (5) Reports on any City meeting attended, community events attended or marketing efforts; (6) The number of active users during the past month; (7) The number of rides by low-income pass, cash, and non-smart phone users within the past month; (8) The number of low-income, cash, and non-smart phone users, disaggregated by the type of plan and user home zip code; (9) The number or trips taken by users of the low-income pass; and (10) Any updates to maintenance or operational plans. --The Permit Holder shall include a clickable link to a yearly DOT survey in the mobile application and the Permit Holder shall send the survey link to all active users via e-mail, both within 10 days of notifications from DOT." --data privacy conditions included & required reporting of data hacks [2024 Permit Application] "Data Privacy Higher scores will be given for robust data protection. Higher scores will be given for publicly accessible API and data quality. " | [2024 Rules and Regulations] "Compliance Scores. (1) BCDOT shall calculate a compliance score to determine whether a permit holder is in compliance for the equitable distribution and parking of a dockless vehicle fleet. (2) A compliance score shall be reported to a permit holder bi-monthly. (3) Compliance for Equitable Distribution. (a) A permit holder shall score a minimum of 85 percent compliance for each bi-monthly reporting period in (i) A deployment district and (ii) An equity zone. (b) To be eligible for a fleet cap increase, a permit holder shall score a minimum of 90 percent compliance for each bi-monthly reporting period in (i) A deployment district and (ii) An equity zone. (4) Compliance for Fleet Parking. (a) A permit holder shall have no more than 5 percent of a dockless vehicle fleet parked for longer than 5 days for the period from April 1 through November 30. (b) A permit holder shall have no more than 10 percent of a dockless vehicle fleet parked for longer than 5 days for the period from December 1 through March 31. (5) A permit holder who fails to meet the compliance standards for equitable distribution and fleet parking shall be subject to the procedure described in § 06A. | Yes | 2021 6-Month Permit Report | 585,708 | They use weighting in scoring program components. Permit states: "Part 2 will be scored in order to give weight to responses which go above and beyond the minimum eligibility requirements. The weighting below is reflective of BCDOT goals for the program." A note on pricing [2021 Rules & Regulations]: "Pricing and pricing changes shall be uniform across the city except for pricing variation used in an effort to incentivize proper operations or increase ridership among underserved or low-income populations. Pricing for customers may not be based on any of the following: (1) Race; (2) Color; (3) Religion or creed; (4) National origin or ancestry; (5) Sex; (6) Gender Identity; (7) Sexual Orientation; (8) Age; (9) Physical or mental disability; (10)Veteran status; (11)Genetic information; or (12)Citizenship." No updated evaluation (2021 is the most recent) | 2021 Dockless FAQ | 2020 Equity Zone Deep Dive Analysis | 2024 Permit Application | 2024 Rules & Regulations | 37.8272 | -122.2913 | |||
25 | Electric Scooter Program | Bartlesville | OK | E-scooter share | Dec-2020 | 2020 | N/A | Lime, Bird | City | City of Bartlesville | Service Agreement | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [Bird/Lime Service Agreements] "Bird/Lime agrees to provide the City with access to an Application Programming Interface (API) offering data about its fleet and trip activity within the City, meeting the requirements of the Mobility Data Specification format. All information hosted within the API or retrieved from the API shall be considered a trade secret and proprietary information of Bird/Lime." | None specific to equity. | No | N/A | 37,290 | Both Lime and Bird 2022 Service Agreement Extensions say that they "shall automatically renew for successive one month terms thereafter unless terminated by either party." | 2020 Lime Service Agreement | 2021 Bird Service Agreement | Lime Agreement Ext 2022 | Bird Agreement Ext 2022 | 44.0582 | -121.3153 | |||
26 | Baton Rouge GotchaBike | Baton Rouge | LA | Bikeshare | Jul-19 | 2019 | N/A | GotchaBike | City | City of Baton Rouge | Service Contract | Blue Cross and Blue Shield of Louisiana, Lousiana DOTD, Downtown Development District Southern University, and others | Yes | [Bike Share Business and Implementation Plan] "Social Equity Given the high proportion of low-income and minority populations in Baton Rouge, the bike share program will need to broaden its spectrum of users by focusing on the following achievable goals: • Increasing access to the system by increasing the number of station locations in historically underserved and transit-dependent communities. • Supporting the development of more comfortable bicycle infrastructure throughout the City. • Reducing the barriers to entry like up-front costs and payment requirements. • Providing a targeted context-sensitive outreach campaign." | Yes | 5 | Yes | [Bike Share Business and Implementation Plan] "Although bike share is an affordable transportation option, the current one-time annual membership fee can be a barrier for a low-income individual. This barrier can be reduced by introducing different pricing structures (e.g., monthly membership rather than annual, pay-per-ride options) and offering discounted memberships to qualifying individuals." p.41-42 No specifics decided, but identified cost as barrier and cited many examples from peer cities. | No | N/A | Yes | [Bike Share Business and Implementation Plan] "Boundaries for the service area of the program were developed based on the areas with the highest potential demands and adjusted to include contiguous equity and low-income areas. These were divided into phases to represent a possible roll-out plan and the number of stations calculated based on station densities observed in peer cities." | Yes | [Bike Share Business and Implementation Plan] "Allowing memberships to be purchased via mobile phone offers benefits given the accessibility of mobile phones. However, casual users and those without smartphones may still need access to a kiosk or alternative way to purchase a membership." p.48 outlines different alternatives available to ensuring access without smartphone. [Code of Ordinances] "Operators shall provide infrastructure and a plan that includes public educational materials for how users can utilize the service without a smartphone." | Yes | [Bike Share Business and Implementation Plan] "One of the primary barriers to bike share use is the requirement that users have a credit or debit card to access the system. Many low-income individuals are also unbanked, meaning that they do not have access to a bank account, credit cards, or debit cards. Different programs are addressing these barriers with cash membership options, guarantor programs, and removing authorization holds on credit cards. " p.41-42 No specifics decided, but identified cost as barrier and cited many examples from peer cities. | Yes | [Bike Share Business and Implementation Plan] "Marketing strategies should be targeted to the specific demographic groups the program is trying to reach. Marketing materials should be context sensitive and show a diverse range of users, places, and experiences and be context specific, reacting to what appeals to the target audience about bike share. Philanthropic funding may be available to support marketing and outreach to lower income communities." | No | N/A | Yes | [Code of Ordinances] "All permitted operators shall provide the city-parish with the following data on a monthly basis in a comma-separated values or comparable format: a. Number of shared mobility devices in circulation. b. Number of daily, weekly, and monthly riders. c. Total number of miles traveled by users (daily, monthly, quarterly, annually) broken down by type of shared mobility device. d. Average time each shared mobility device spends available (not in use). e. Number of rides per user per day. f. Number of rides per type of shared mobility device per day. g. Duration of rides per rider per day as well as rides per type of shared mobility device per day. h. Average duration of ride per day of the week. i. Summary of shared mobility device distribution and GPS-based natural movement, provided in heat map or equivalent format. j. Summary of fleet numbers lost to theft/vandalism. k. Summary of customer comments/complaints, resolution to, and time it took to resolve each complaint. l. Summary of repairs per shared mobility device per month." "All permitted operators shall provide real-time or semi-real-time location data of the shared mobility devices via a publicly accessible API in mobility data specification (MDS) format. The city-parish reserves the right to post this information through a publicly available data portal in a manner that is consistent with the city-parish's open data policy and considers sensitive or protected information." | None specific to equity. | No | N/A | 220,236 | N/A | Bike Share Business and Implementation Plan | 2024 Code of Ordinances | 37.8715 | -122.273 | |||||
27 | Shared Mobility Devices | Baton Rouge | LA | Shared micromobility | In municipal code; no operators permitted as of April 2022. | N/A | N/A | Bird, Lime, Spin | City | City of Baton Rouge | Permit | N/A | No | N/A | Yes | 1 | No | N/A | No | N/A | No | N/A | Yes | [Code of Ordinances] "Operators shall provide infrastructure and a plan that includes public educational materials for how users can utilize the service without a smartphone." | No | N/A | No | N/A | No | N/A | Yes | [Code of Ordinances] "All permitted operators shall provide the city-parish with the following data on a monthly basis in a comma-separated values or comparable format: a. Number of shared mobility devices in circulation. b. Number of daily, weekly, and monthly riders. c. Total number of miles traveled by users (daily, monthly, quarterly, annually) broken down by type of shared mobility device. d. Average time each shared mobility device spends available (not in use). e. Number of rides per user per day. f. Number of rides per type of shared mobility device per day. g. Duration of rides per rider per day as well as rides per type of shared mobility device per day. h. Average duration of ride per day of the week. i. Summary of shared mobility device distribution and GPS-based natural movement, provided in heat map or equivalent format. j. Summary of fleet numbers lost to theft/vandalism. k. Summary of customer comments/complaints, resolution to, and time it took to resolve each complaint. l. Summary of repairs per shared mobility device per month." "All permitted operators shall provide real-time or semi-real-time location data of the shared mobility devices via a publicly accessible API in mobility data specification (MDS) format. The city-parish reserves the right to post this information through a publicly available data portal in a manner that is consistent with the city-parish's open data policy and considers sensitive or protected information." | None specific to equity. | No | N/A | 220,236 | N/A | 2024 Code of Ordinances | 33.5186 | -86.8104 | ||||||
28 | Battle Creek BCycle | Battle Creek | MI | Bikeshare | 2013 | 2013 | N/A | BCycle | City | City of Battle Creek | Unknown | Mike's Team Active Bikes | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | [Battle Creek B-cycle FAQ] "B-cycle requires that all accounts be associated with a credit card." | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 52,721 | N/A | How Battle Creek B-cycle Works | Battle Creek B-cycle FAQ | 39.1653 | -86.5264 | |||||
29 | Bay Wheels | Bay Area | CA | Bikeshare | 2013 | 2013 | N/A | Motivate (subsidiary of Lyft) | Regional | Metropolitan Transportation Commission | Service Contract | Berkeley, Emeryville, Oakland, San Jose, San Francisco | No | N/A | Yes | 5 | Yes | [Bay Wheels Framework] "Anyone who qualifies for a Muni Lifeline Pass, Calfresh or PG&E’s CARE utility program can sign up for the one-time $5 annual affordability membership." | No | [Bay Wheels Framework} "Starting June 6th, 2021, adaptive bikes will be available throughout the summer at Golden Gate Park at the intersection of JFK and Kezar Drive on Sundays from 11 a.m. to 4 p.m." | Yes | [Bay Wheels Framework] It is a requirement for at least 20% of stations to be located in low-income communities to promote the equitable distribution of service. | No | [Traveler Services: Bay Wheels Bike Share Program] A smartphone alternative is not a requirement, but the Bay Area’s "Clipper card" holds cash value, transit passes or a combination. Clipper can also be used to unlock Bay Wheels bike share bikes. | Yes | [Bay Wheels Framework] "Cash payment is accepted, so a credit card is not required, and the Bikeshare for All membership includes trips up to a full hour without redocking." | Yes | [2019 Permit Application] "Permittee will implement a marketing and targeted community outreach plan that complies with the SFMTA’s Community Engagement Plan Requirement at its own cost. Permittee shall keep, and provide to the SFMTA upon request, a record of any public feedback received in a manner as determined by the SFMTA with a specified format to be transmitted to the operator via email prior to permit issuance." | Yes | [2019 Permit Application] "Permittee will maintain a multilingual website with languages determined by the SFMTA, call center, and mobile application customer interface that is available twenty-four hours a day, seven days a week. " | Yes | [2019 Permit Application] "Permittee shall comply with the SFMTA’s Real-time data requirements for stationless emerging mobility services and maintain a continuous feed of the required data at all times for bicycles made available to customers. Data feeds must be established and tested prior to issuance of permit." | None specific to equity. | Yes | 2019 Report | 881,549 | 2021 Adaptive Vehicle Pilot Evaluation | Traveler Services: Bay Wheels Bike Share Program | Bay Wheels Bikeshare Framework | 2019 Data Requirements | 2019 Permit Application | 43.616133 | -116.197832 | |||
30 | Bend Bikeshare | Bend | OR | Bikeshare | Jun-22 | 2022 | N/A | Bird | City | City of Bend | Under developement. | N/A | Under developement. | N/A | Unknown | Unknown | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Unknown | Under developement. | Under developement. | Under developement | N/A | 99,178 | [Staff Email] "We are still moving forward with BikeShare but have shared directions somewhat s the plans of working with Cascadia Mobility as intended fell apart. That said, we are adjusting and have started conversations with a new provider. Whatever bikeshare will look like in Bend, Equity will be a huge part of it. We want to make sure that our bikeshare program is equity based and services all population groups with a focus on connecting underserved and marginalized groups." | Application for BMPO Discretionary Funds: Relaunch of Bend Bikeshare | Staff Email | |||||||
31 | Shared Electric Micromobility | Berkeley | CA | E-scooter share | Jan-22 | 2022 | N/A | VeoRide, Link | City | City of Berkeley | Permit | N/A | No | N/A | Yes | 7 | Yes | [2021 Shared Micromobility Terms and Conditions] "Operators shall offer a discounted membership for those with low-income, equivalent to $5 for one year of unlimited 30 minute rides for those in participate in the Supplemental Nutritional Assistance Program (SNAP) or California Alternative Rates for Energy (CARE). Low-income plans will be considered equivalent if a significant discount is provided." | Yes | [2021 Shared Micromobility Terms and Conditions] "(1) Operators must provide Adaptive Devices for persons with disabilities. The total percentage of Adaptive Devices shall be based on expected need, performance, and usage. (2) If the operator is unable to deploy Adaptive Devices at the time of permit issuance, a plan must be submitted to the City of Berkeley Transportation Division within three months of permit issuance detailing a timeline for incorporation of shared Adaptive Devices within nine (9) months of the Permit issuance. This “Adaptive Device” plan should describe the type of Device, number of Devices, and timeline for when the Devices will be made available. Adaptive Devices must: (a) Be self balancing (or include at least three wheels), (b) Have a seat; and (c) Have a basket or storage area large enough to hold a cane" | Yes | [2021 Shared Micromobility Terms and Conditions] "Devices should be distributed equally throughout Berkeley. More than 50% of Devices must be deployed in the Berkeley Equity Priority Communities (as designated by the Metropolitan Transportation Commission)." | Yes | [2021 Shared Micromobility Terms and Conditions] "Operators shall make available ways to use and pay for the service that do not require a smart phone or credit card." | Yes | [2021 Shared Micromobility Terms and Conditions] "Operators shall make available ways to use and pay for the service that do not require a smart phone or credit card." | Yes | [2021 Shared Micromobility Terms and Conditions] "Operators shall implement a marketing and targeted outreach plan at their own cost to increase awareness of low-income discount options." | Yes | [2021 Shared Micromobility Terms and Conditions] " Operators shall maintain a multilingual website, call center, and app customer interface, that is available twenty-four (24) hours a day, seven (7) days a week. Languages shall include, at a minimum, Spanish and simplified Chinese." | Yes | [2021 Shared Micromobility Terms and Conditions] "Operators must report quarterly the status of their low-income discount programs including how many customers have signed up, how many rides have been taken at a discounted rate, and other aspects of the program as requested by staff." "Operators shall make anonymized real time data in Mobility Data Standard (MDS) format available to the City, and/or a City-designated, third party transportation data analysis platform, for the purposes of aggregating this data, evaluating Device usage, or enforcing the requirements in the Permit. Precise origin and destination points will be obscured to a one-block (or equivalent) radius to protect user privacy. Device IDs must be unique Device identifiers that are consistent over time. Operator data may be publicly reported in aggregated form(s)." (Addl. details on pg. 12-13.) | [2021 Shared Micromobility Terms and Conditions] "Operators may request additional Device permits to increase fleet size on a quarterly basis, up to the maximum fleet size allowed under their permit. City of Berkeley staff will evaluate the following factors to determine if additional permits should be granted: (a) Trips per Device per day; (b) Trips beginning or ending in Equity Priority Communities; and (c) Number of parking violations." | No | N/A | 124,321 | The 2021 Terms and Conditions stipulate that the City will prioritize operators that use their own employees rather than contract workers for the first two permits, and the third permit will be issued to an operator that uses devices with seats. | City's resource page on electric mobility | 2021 Shared Micromobility Terms and Conditions | 42.3601 | -71.0589 | |||||
32 | Birmingham Shared Micromobility Program | Birmingham | AL | Shared micromobility | Apr-21 | 2021 | N/A | Lime, VeoRide | City | City of Birmingham | Permit | N/A | No | N/A | Yes | 4 | No | [2020 Shared Micromobility Ordinance] "Permitted System Operators are encouraged to: i. Provide pricing options that address the needs of low-income residents; and ii. Provide discount programs to low income individuals" | Yes | [2020 Shared Micromobility Ordinance] "System Operator shall submit with its application to the City plans for allowing access to Shared Micromobility Devices by Customers with disabilities." | Yes | [2020 Shared Micromobility Ordinance] "System Operators must provide service in all Service Areas as identified by the System Permit. This includes rebalancing Shared Micromobility Devices as needed in order to maintain a reasonable level of convenience in renting a Shared Micromobility Device." | Yes | [2020 Shared Micromobility Ordinance] "System Operators must provide details on how Users can utilize the service without a smartphone." | Yes | [2020 Shared Micromobility Ordinance] "System Operator shall submit with its application to the City plans for allowing use by Customers without a bank account or credit card. " | No | N/A | No | N/A | Yes | [2020 Shared Micromobility Ordinance] "All permitted System Operators shall provide the City of Birmingham with the following data on a monthly basis in PDF and Excel format or through a real time cloud-based data dashboard: i) Anonymized aggregated data showing the number of Shared Micromobility Devices in circulation; ii) Number of daily, weekly, and monthly riders; iii) Total number of miles traveled by Users (daily, monthly, quarterly, annually); iv) Average time each Shared Micromobility Device spends available (not in use); v) Number of rides per User per day; vi) Number of rides per Shared Micromobility Device per day; vii) Duration of rides per rider per day as well as rides per Shared Micromobility Device; viii) Average duration of ride per day of the week; ix) Anonymized aggregated monthly data of Shared Micromobility Device distribution and GPS-based natural movement in heat map format; x) Anonymized aggregated monthly data specifics on origin/destination data points of the Shared Micromobility Devices; xi) Summary of fleet numbers lost to the vandalism; xii) Summary of customer comments/complaints, resolution to, and time it took to resolve each complaint; xiii) Summary of repairs per Shared Micromobility Device per month." | None specific to equity. | No | N/A | 200,733 | Zyp Bikeshare previously operated in Birmingham from 2015 to 2019. No changes since the 2020 ordinance. | Program Information | City's History of Shared Micromobility | 2020 Shared Micromobility Ordinance | 40.015 | -105.2705 | ||||
33 | BisParks BCycle | Bismarck | ND | Bikeshare | Aug-22 | 2022 | N/A | Bismarck Parks and Recreation District | City | City of Bismarck | City-run | Bismarck Parks and Recreation District, Basin Electric Power Cooperative, MDU Resources, ND Caring Foundation, North Dakota Department of Health and Health Services Block Grant | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | [Staff Email 2024] "It is my understanding that the App is available in both English and Spanish." | Unknown | Unable to verify. | None specific to equity. | No | N/A | 75,092 | [Staff Email 2024] "Bismarck Parks and Recreation District owns the bike share equipment and operates the program independently from Bcycle. While we do utilize the Bcycle equipment and software, we are not subject to their fee structures and we set them ourselves." | Program Information | 40.085 | -105.2305 | ||||||
34 | Bloomington Scooter Share | Bloomington | IN | E-scooter share | Aug-19 | 2019 | N/A | LIME, Veo, Bird | City | City of Bloomington | License | N/A | No | N/A | Yes | 1 | Yes | [2019 Ordinance] "Shared-use motorized scooter operators shall provide a fifty percent (50%) price discount to members of the public who can demonstrate participation in any local, state, or federally-administered assistance program including, but not limited to, Temporary Assistance for Needy Families (TANF), Supplemental Security Income (SSI), or the Supplemental Nutrition Assistance Program (SNAP). The fifty percent (50%) discount required by this Section shall be applied to any and all fees and rates imposed by a shared-use motorized scooter operator including, but not limited to, any unlocking charge or per-minute usage fee. However, a shared-use motorized scooter operator may utilize a different method for computing a price discount provided that, in every instance, the overall cost of the ride to the eligible user is fifty percent (50%) or less than the cost of the ride that would have been charged to a user who was not eligible for the discount." | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2019 Ordinance] "Shared-use motorized scooter operators shall provide the City with Application Programming Interface (API) access to real-time information on their entire Bloomington fleet that comports with the General Bikeshare Feed Specification (GBFS) and Mobility Data Specification (MDS) standards, or any broadly adopted similar standards that are developed subsequent to the adoption of this subsection." "Shared-use motorized scooter operators shall further provide the City with any additional real-time information that may be required by the Board of Public Works." "All information provided by shared-use motorized scooter operators pursuant to this subsection may be displayed by the City and may be published by the City so that it is available to the public." | May revoke license if does not comply with affordability/accessibilty requirements. [2019 Ordinance] "Any shared-use motorized scooter operator that fails to comply with this Section [Affordability and Accessibility] shall be subject to the penalties set forth in Section 1.01.130. In addition, any shared-use motorized scooter operator that violates this Section may be penalized with the revocation of the shared-use motorized scooter operator's license in accordance with Section 15.58.150." | Yes | 2019 Survey Report | 79,168 | Evaluation report is just of customer surveys. Scooters arrived without notice in Sept 2018; official regs put into place Sept 2019. [2019 Ordinance] "As a condition of obtaining the license required in Section 15.58.040 [Affordability and Accessibility] and with the goal of making shared-use motorized scooters a mobility option for all Bloomington residents, the Board of Public Works may impose additional affordability and/or accessibility requirements on shared-use motorized scooter operators." Bloomington previously had a bikeshare program from 2017-2020 operated by Zagster. | 2019 Ordinance | 2024 Staff Email | 26.1901 | -80.3659 | |||||
35 | Shared Mobility in Boise | Boise | ID | E-scooter share | Oct-18 | 2018 | N/A | Lime | City | City of Boise | Operating Agreement | N/A | No | N/A | Yes | 5 | No | N/A | Yes | [2024 Service Agreement] "Shall have at minimum 2 Adaptive Devices year-round, Service Providers shall add Adaptive Devices to the fleet as new Devices become available and in consultation with City and community stakeholders... Service Provider shall make 5 seated E-scooter kits available to City for potential E-scooter adaptation. Service Provider shall install such conversion kits upon City's request, and City acknowledges that Service Provider may have to order such conversion kits for installment. In the event that any E-scooters are converted to be seated Devices, such seated E-scooters shall be counted in the maximum and minimum fleet deployment numbers." | Yes | [2024 Service Agreement] "No more than forty percent (40%) of Devices shall be deployed in Boise’s downtown area, including Boise State University (“BSU”), as determined by the boundaries shown in Exhibit G...The remaining sixty percent (60%) of Devices shall be strategically and equitably distributed across the City to provide access to transportation options across Boise’s neighborhoods, community activity centers, and first-mile/last-mile transit connections (particularly along best-in-class corridors, Vista Ave - Route 3, Fairview Ave – Route 7B, and State Street – Route 9), and in areas where mobility options are lacking." | Yes | Not found within 2022 Code of Ordinances but stated within Staff Email. | Yes | [Staff Email] "Officially they must allow customers without credit cards to use system, not specifically clarified as cash option." | No | N/A | Yes | [2022 Code of Ordinances] "Maintain a multilingual website, mobile application, and call center in languages determined by the City Clerk's Office." | Yes | [2022 Code of Ordinances] "Such customer demographic data shall include, but not be limited to, the following: a. The number of bikes, E-bikes, and E-scooters in circulation; b. The number of daily, weekly and monthly active riders; c. The aggregate breakdown of customers by gender and age; d. Usage data, including the number and duration of rides per day per device; e. A summary of device distribution and GPS based natural movement; specific and statistical data regarding device theft, vandalism and the repair times; f. Specific customer comments and complaints and the licensee's resolution thereof;" | None specific to equity. | No | N/A | 235,684 | [Program Information] "In 2018, the City of Boise adopted ordinances to allow the use of electric micromobility devices including e-bikes and e-scooters in city limits. In July of 2023, the city selected Lime to be the only shared micromobility provider in the city." [Staff Email] "I believe the only thing in that document not contained in City code is the requirement to allow usage by customers with no smart phone, as well as customers with no credit card." | 2021 Code of Ordinances | Staff Email | 2024 Service Agreement | Program Information | 42.8864 | -78.8784 | |||
36 | Dockless Bikeshare | Boston | MA | Bikeshare | Jul-05 | 2018 | N/A | Spin, Lime | Regional | Metropolitan Area Planning Council | Service Contract | Arlington, Bedford, Belmont, Chelsea, Everett, Lexington, Malden, Medford, Melrose, Milton, Needham, Newton, Revere, Waltham, Watertown and Winthrop | Yes | [2018 RFP] "4.2 Equity: Vendors must ensure that their system equitably services low-income neighborhoods, which may include ensuring accessibility of bicycles in low-income neighborhoods, offering means of accessing bicycles that do not require the use of a smartphone and/or access to a credit or debit card, and offering a bilingual mobile app." [2018 RFP] "1.3 Vision: All Consumer (the end user renting a bicycle from the system) pricing must be reasonable and take into account issues of equity in Participating Communities. Equity shall take into account servicing communities to enable citizens have the equal access to goods and services despite any socio-economic diversity." | Yes | 6 | Yes | [2018 RFP] "All Consumer (the end user renting a bicycle from the system) pricing must be reasonable and take into account issues of equity in Participating Communities. Equity shall take into account servicing communities to enable citizens have the equal access to goods and services despite any socio-economic diversity." | No | N/A | Yes | [2018 RFP] "Daily bike rebalancing and distribution, including ensuring a minimum number of functional bikes are operational each day in each municipality." [2018 RFP] "Vendors must ensure that their system equitably services low-income neighborhoods, which may include ensuring accessibility of bicycles in low-income neighborhoods, offering means of accessing bicycles that do not require the use of a smartphone and/or access to a credit or debit card, and offering a bilingual mobile app." | Yes | [2018 RFP] "Vendors must ensure that their system equitably services low-income neighborhoods, which may include ensuring accessibility of bicycles in low-income neighborhoods, offering means of accessing bicycles that do not require the use of a smartphone and/or access to a credit or debit card, and offering a bilingual mobile app." | Yes | [2018 RFP] "Vendors must ensure that their system equitably services low-income neighborhoods, which may include ensuring accessibility of bicycles in low-income neighborhoods, offering means of accessing bicycles that do not require the use of a smartphone and/or access to a credit or debit card, and offering a bilingual mobile app." | Yes | [2018 RFP] "Vendors must provide a plan to market the system within the Participating Communities. There is a preference for a marketing strategy that is inclusive of all users and utilizes creative and engaging targeted outreach strategies to promote the system." | Yes | [2018 RFP] "Vendors must be able to provide customer service via multiple mechanisms (i.e.: mobile applications, website, phone number), enabling members of the public to ask questions, report bikes that are damaged or improperly parked, request refunds, or otherwise receive support. 24/7/365 customer support must be available in multiple languages with a minimal response time." | Yes | [2018 RFP] "The Vendor must provide some subset of trip data to the Participating Communities and to MAPC. Participating Communities may require select data to be made available for police investigations. It is preferred that vendors provide data in the General Bikeshare Feed Specification (GBFS) format. It is preferred that vendors provide the Participating Communities and MAPC the following data on a monthly basis." | None specific to equity. | No | N/A | 675,647 | N/A | 2018 RFP | 40.2672 | -86.1349 | ||||||
37 | Bluebikes | Boston | MA | Bikeshare | Jul-11 | 2011 | N/A | Motivate International, Inc | Regional | Metropolitan Area Planning Council | Service Contract | Cambridge, Everett, Somerville, Brookline, Chelsea | Yes | [Building a Better Bike Share System] "We want our system to remove the barriers to low-income residents and communities of color. We recognize that many of our residents historically have been underrepresented and underserved. They do not have access to a robust network of transportation options. We know we have to listen, elevate, and respond as we continue to build a better bike share for Boston." [2016 RFP] Goal Two: Mobility & Accessibility includes: "Expand access to bike share for residents and workers, particularly in low-income neighborhoods and communities of color." | Yes | 3 | Yes | [2016 RFP] "Respondents must propose a pricing structure for bike share users that includes each of the above pass types: annual memberships, corporate memberships, and low-income memberships, as well as casual users." "The HAC proposes that prices be set within the following constraints: A low-income annual membership option that costs $60 per year and can be paid in monthly installments at exactly the pro-rated cost of a one-time low-income annual payment for this membership type" [Building a Better Bikeshare System] "For ebikes, Bluebikes members are charged an additional $.10/minute. Ebikes are $0.07 per minute for low-income residents enrolled in Bluebikes’ Income-Eligible Program." "Discounted memberships are available to residents who participate in public assistance programs or who have eligible incomes. In addition, the Boston Bikes Pass is available to Boston residents who are income-eligible." Does not specify who qualifies for reduced rate | No | [2018 RFP] Not required but "desireable": "Alternative bicycle(s) to accommodate people with disabilities who cannot use standard upright two-wheeled bicycles (describe) " | No | N/A | No | [Building a Better Bike Share System] "Whether or not you have a smartphone or unlimited data plan, you can still get a bike." | No | [2016 RFP] "Hubway works by allowing users to swipe a credit card or membership key to unlock a bike, which can be returned to any station... The terminal where all communications are linked between the bicycles, the docking points and the PBSC or 8D control center. It is also the place where non-subscribers and occasional users such as tourists can secure a day or week pass for immediate use of the bicycles. The terminal includes a communication device, credit card processing, multi-function user interface and more." | Yes | [2016 RFP] "Respondents must recommend a strategy for implementing marketing and Public Relations (“PR”) programs in which the Respondent leads on most functions and members of the HAC play an oversight function. Marketing and PR serves to recruit a diversity of new members, to drive ridership increases, to engage and retain high numbers of existing members, and to encourage considerable casual use by tourists... Marketing efforts should generate enthusiasm for the current system and system expansion, and include analysis of marketing-relevant demographic and subscriber statistics. The proposed strategy should also address public relations crisis management, e.g., system failures, fatalities or serious injuries, and gaps in service." | Yes | [2016 RFP] "When any portion of the system is in operation, Successful Respondent must be able to respond to calls 24 hours a day. Hours for emails are weekdays from 6:00 AM to 10:00 PM and weekends/holidays from 9:00 AM to 8:00 PM (“Customer Service Hours”). Utilizing phone operators that are fluent in English. The customer service team must be also able to respond to phone or email inquiries in Spanish. Additional languages, including Portuguese, Haitian Creole, Vietnamese, and Mandarin, may be requested." | Yes | [2016 RFP] "The Successful Respondent must provide a dashboard, accessible to PMs and MAPC, that displays real-time information for both the entire system and per municipality. The dashboard must be fully usable by personnel who do not have programming or database expertise and must allow for the extraction/download of static data into Microsoft Excel. Presented information must include, but is not limited to: total rides per day, week, month, quarter, and year; average rides per bike; average duration of ride; rides originating and terminating at each station. When possible and applicable, the HAC would like data to be distinguished between members and casual users. Access to the entire backend system, with ability to create and download reports, will be available to each PM and the Successful Respondent." | None specific to equity. | No | N/A | 675,647 | N/A | 2016 RFP | Building a Better Bike Share System | Program Information | 42.8487 | -106.2981 | ||||
38 | East Boulder E-Scooter Program | Boulder | CO | E-scooter share | Aug-21 | 2021 | N/A | Lime | City | City of Boulder | Permit | University of Colorado Boulder, Boulder County, the Boulder Chamber | No | N/A | Yes | 5 | Yes | [2021 RFP] "Detail your proposed pricing structure including all membership options and discounted user fees (low-income rates, student memberships, corporate passes, subsidized employee trips, etc.)." | No | [2021 RFP] "The inclusion of adaptive bicycles or other types of devices that meet the needs of people with disabilities is encouraged." | Yes | [2024 Code of Ordincances] Applicant must submit a management plan that "shall include the following components:" "A proposed service plan to achieve equitable distribution of shared electric scooters within the city including deployment of shared electric scooters at transit facilities and high demand areas of the city as identified by a city manager rule authorized by this chapter." | Yes | [2021 RFP] "Provide access to shared micromobility for people of all income levels though appropriate pricing programs, placement, and options for utilizing the system without a phone and without a credit card." | Yes | [2021 RFP] "Provide access to shared micromobility for people of all income levels though appropriate pricing programs, placement, and options for utilizing the system without a phone and without a credit card." | Yes | [2021 RFP] "Describe your plan for engaging with and communicating to people with disabilities, older adults, and traditionally underserved populations ( BIPOC, Linguistically Diverse, LGBTQIA+, unhoused)" | Yes | [2021 RFP] "Explain your culturally appropriate marketing plan and language access plan approach." | Yes | [2021 RFP] "Data provided should include (but not limited to)... • Equity impact - affordability program utilization... • Outreach and Marketing Metrics - Language Access Plan... • Characteristics of riders (demographics)" | [2021 RFP] First time Permit Review includes "Review/Modify Social Equity/Program Affordability Plan" | Yes | 2023 Shared E-Scooter Evaluation Report | 330,758 | N/A | 2021 RFP | 2024 Code of Ordinances | 41.9779 | -91.6656 | |||||
39 | Boulder BCycle | Boulder | CO | Bikeshare | May-11 | 2011 | N/A | BCycle | City | City of Boulder | License | University of Colorado Boulder, Boulder County, the Boulder Chamber | No | N/A | No | 4 | Yes | [2024 Code of Ordinances] "An operator shall offer users a one-year low-income plan that waives any applicable vehicle deposit otherwise required by the operator and provides a cash payment option and unlimited trips under thirty minutes to any user who provides proof of an income level at or below the federal poverty guidelines established by the United States Department of Health and Human Services, subject to annual renewal." | No | N/A | Yes | [2024 Code of Ordinances] Applicants shall submit a management plan that "shall include the following components:" "A proposed service plan to achieve equitable distribution of shared bicycles and electric assisted bicycles as defined in Section 7-1-1, "Definitions," B.R.C. 1981 within the city including deployment of dockless shared bicycles at transit facilities, high demand areas of the city and areas of the city that are not currently served by shared bicycle stations" | No | N/A | Yes | [2024 Code of Ordinances] "An operator shall offer users a one-year low-income plan that waives any applicable vehicle deposit otherwise required by the operator and provides a cash payment option and unlimited trips under thirty minutes to any user who provides proof of an income level at or below the federal poverty guidelines established by the United States Department of Health and Human Services, subject to annual renewal." | No | N/A | Yes | [2024 Code of Ordinances] "An operator shall provide, on its mobile application in both English and Spanish language, a link for customers to notify the operator if there is a safety or maintenance issue with the bicycle; account, technical and operational troubleshooting; information on the operator's polices, pricing and terms and conditions of use; and shall conspicuously post the operator's privacy policy on the application and shall comply with such policy." | Yes | [2024 Code of Ordinances] "An operator shall comply with the record keeping, ridership data, and reporting requirements established by the city manager under this chapter." | None specific to equity. | Yes | 2014 Annual Report | 330,758 | N/A | Boulder BCycle Memberships | 2024 Code of Ordinances | 32.7765 | -79.9311 | |||||
40 | Shared E-Scooter Program | Bozeman | MT | E-scooter share | Jul-2021 | 2021 | N/A | Bird | City | City of Bozeman | Permit | Cityfi | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 53,293 | [Staff Email August 7, 2024] "[The Shared Micromobility Policy Toolkit is] the results of work with Cityfi that will be our guide moving forward with micromobility policy. We have not implemented anything from the toolkit to date." | Program Information | Local News Nov 2023 | 2023 Permit | 2023 Shared Micromobility Policy Toolkit | 35.2271 | -80.8431 | |||
41 | Broward BCycle | Broward County | FL | Bikeshare | Dec-11 | 2011 | N/A | BCycle | County | Broward County | City-run | [Broward BCycle Sponsors and Partners] Discounts given to partnered organizations and stores. | No | N/A | Yes | 2 | No | N/A | No | N/a | No | N/A | Yes | [Broward BCycle FAQs] "A B-card is a plastic card distributed to Broward BCycle annual members. The cards contain an RFID chip uniquely associated with each member’s account. When the B-card is presented at a B-cycle dock, the Broward BCycle system is queried to confirm that the member is in good standing and to associate the member with the bicycle they are checking out. When a bicycle is returned, the Broward BCycle system updates the member’s account. B-cards also contain a magnetic strip so the cards can be read by the credit card reader found on the kiosk, thereby allowing the B-card holder to obtain time credits when a station is full." | No | [Broward BCycle FAQs] "Broward BCycle requires that all accounts be associated with a credit card.". [Staff Email] "No." | No | [Staff Email] "Yes, paid social media." | No | [Staff Email 2024] "No." | Yes | Unable to verify. | Unable to verify. | No | N/A | 1,944,375 | N/A | Broward BCycle | Staff Email | Broward BCycle Rates and Membership | Broward BCycle FAQs | Broward BCycle Sponsors and Partners | 35.2971 | -80.8031 | ||
42 | Reddy Bikeshare | Buffalo / Niagara Falls | NY | Bikeshare | Jul-16 | 2016 | N/A | Social Bicycles | City | City of Buffalo | City-run | Independent Health, NFTA, Shared Mobility, Inc | No | N/A | Yes | 1 | No | [Reddy Bike Website] "Residents of Niagara Falls (but not Buffalo) can get $1/annual pass + $0.01/min." | No | N/A | No | N/A | Yes | [Reddy Bikeshare Website] "Bikeshare networks like ours often leverage smart phones and mobile device apps for starting and ending trips. Not everyone has access to a smart phone and for some who do, they must limit their use of cellular data. That’s why we offer annual members an RFID Card that can unlock bikes under their user account by tapping the back of the bike with the card." | No | "Bikeshare networks also often leverage debit cards to complete usage or member fee payments. We understand not everyone has a bank accounts. Cash cards are helpful in bridging the need to access services. For our Annual Pass, Reddy Bikeshare accepts all pre-paid cash cards that use Visa, Mastercard or Discover, including GreenDot. " | No | N/A | No | N/A | Yes | Unable to verify. | Unable to verify. | Yes | 2020 Impact Report | 1,166,902 | [Reddy Bikeshare Website] "400 bikes in Buffalo and Niagara Falls are located at 90 stations around both cities. Look for Reddy racks near you by downloading the Social Bicycles app or check out our map." Seasonal; not available in winter. 2021 message: "The bikeshare season will end as of October 29, 2021. Bikes will return in April, 2022. Thank you Western New York for another great year!" | Reddy Bikeshare Website | 38.0293 | -78.4767 | ||||||
43 | Shared Mobility Services in Carbondale | Carbondale | IL | E-scooter share | Jul-22 | 2022 | N/A | Veo | City | City of Carbondale | Contract | Southern Illinois University | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 25,083 | N/A | Local News x SIU | 2022 License | 35.0458 | -85.3094 | |||||
44 | Carmel Bike Share | Carmel | IN | Bikeshare | 2021 | 2021 | N/A | Tandem Mobility | City | City of Carmel | City-run | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | Unable to verify. | Unable to verify. | No | N/A | 99,757 | Relaunched in 2021 (previously Zagster); With 50 bikes across 8 stations | Program Information | Bikeshare Website | Press Release: Carmel Bike Share Program Relaunches This Week | 41.8781 | -87.6298 | ||||
45 | Casper Scooters | Casper | WY | E-scooter share | Aug-21 | 2021 | N/A | Bird | City | City of Casper | Permit | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 59,038 | N/A | Municipal Code | 41.9481 | -87.5898 | ||||||
46 | Cedar Rapids Bike and E-Scooter Share Program | Cedar Rapids | IA | Shared micromobility | May-19 | 2019 | N/A | VeoRide | City | City of Cedar Rapids | Service Contract | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | [2018 RFP] Spanish language option was a "strongly desired element" in the RFP but it was not a requirement. | Yes | [2018 RFP] "The Contractor will be required to provide quarterly reports on specific metrics collected by the system’s software and by periodic surveys of customers. In addition to the report, raw quantitative data shall be provided to City staff in a usable format." | None specific to equity. | Yes | 2023 Annual Report | 137,710 | N/A | Program Information | 2018 RFP | 44.3959 | -72.9962 | |||||
47 | University of Illinois Urbana-Champaign Dockless Bike Share Program | Champaign, Urbana, and the University of Illinois | IL | Shared micromobility | Sept-2020 | 2020 | N/A | Veo | Regional | City of Champaign | License | City of Urbana, Board of Trustees of the University of Illinois | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2018 Code] "Each bike company, on a monthly basis, shall provide the lead agency with such aggregate data as the parties agree should be provided and such data shall provided in the manner requested, for the time period specified, on a date specified by the lead agency." | None specific to equity. | No | N/A | 236,000 | N/A | Urbana-Champaign x Veo website | 2018 Code | 2018 License Agreement | 39.1031 | -84.512 | ||||
48 | Chapel Hill Bike Share | Chapel Hill | NC | Bikeshare | 2024 | 2024 | N/A | As of August, 2024, they are "navigating the vendor selection process" | City | Town of Chapel Hill | Service Contract | N/A | No | N/A | Yes | 1 | No | N/A | Yes | [2024 Invitation for Bids] "The Town requires three (3) types of e-bike vehicles, described below...Tricycle: E-bike with three wheels (3) for increased stability and accessibility and one or more significant baskets, bags, or carrying devices as part of the factory model or package." | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | [2024 Invitation for Bids] "Data from the program will be used to inform future e-bikeshare programs in Chapel Hill." | None specific to equity. | No | N/A | 61,960 | [Staff Email 2024] "We have taken steps to making our e-bike lending program a reality. We are currently navigating the vendor selection process and will soon move into contracting." | Program Information | Invitation for Bids 2024 | Staff Email 2024 | 39.1731 | -84.472 | ||||
49 | Holy Spokes | Charleston | SC | Bikeshare | May-17 | 2017 | N/A | Gotcha Bike, SoBi | City | City of Charleston | Service Contract | N/A | Yes | One of the goals identified in the 2021 RFP is to "Position Charleston as a national leader in equitable bike share usage and operations" | Yes | 5 | Yes | [2021 RFP] "Contractor shall submit a proposed fare and membership structure and briefly describe the rationale. Include any information on discounted memberships for people living on low incomes, students, etc. and a process geared towards an easy registration and self-qualification process for these memberships, including income verification proxies (e.g. enrollment in social support programs such as SNAP, WIC, public housing, etc.)" | No | [2021 RFP] "In addition to standard pedal and e-bikes, the City is interested in providing additional bike styles to residents who represent a broader range of ages and abilities. While this is not a required system component, Contractors are asked to describe their experience and capabilities regarding adaptive bicycles." | Yes | [2021 RFP] "The Contractor should describe their plan for ensuring bicycle access in the following neighborhoods defined as Equity Zones by the City, using data prepared by the City’s Department of Housing and Community Development. The City is committed to working in partnership with the selected program operator to establish a national model for bike share equity. The Contractor should describe their proposed Service Level Agreement metrics related to service provided to the Equity Zones listed above." | Yes | [2021 RFP] "The Contractor should describe options for a user to pay, reserve, unlock, and park a bicycle that do not require a smartphone or credit card, as well as strategies to reach out to populations who would benefit from these options and enroll them in the program. Successful respondents will share examples of prior work providing equity programs that incorporate the above elements." | Yes | [2021 RFP] "The Contractor should describe options for a user to pay, reserve, unlock, and park a bicycle that do not require a smartphone or credit card, as well as strategies to reach out to populations who would benefit from these options and enroll them in the program. Successful respondents will share examples of prior work providing equity programs that incorporate the above elements." | Yes | [2021 RFP] "The Contractor should describe options for a user to pay, reserve, unlock, and park a bicycle that do not require a smartphone or credit card, as well as strategies to reach out to populations who would benefit from these options and enroll them in the program. Successful respondents will share examples of prior work providing equity programs that incorporate the above elements." | No | N/A | Yes | [2021 RFP] "Specific Data must be provided to the City and updated at a minimum monthly through an easily accessible and user-friendly interface. Reports should include the following information at a minimum: - Statistics on ridership by station - Membership statistics - Monthly business/financial metrics - Operations reports including data on: Operations activities; Maintenance activities; Customer service interactions, including a description of the nature of each inquiry" "The Contractor shall provide open content data in the General Bikeshare Feed Specification (GBFS) standard or similar that will allow third party developers to provide applications to assist users in finding bicycles, and open docks in stations (where applicable)." | None specific to equity. | No | N/A | 408,235 | - The RFP includes a note about the contractor proposing performance measure(s) for equitable service: "Additionally, the Contractor should draw on their experience as a bike share operator and their understanding of the community fabric and transportation context of the City of Charleston to propose one or more performance (metric(s) for equitable service delivery across the entire program. Describe the metric(s), how it might be documented, and why it is a reliable indicator of whether or not the City is achieving its goal of equitable bike share service." - The RFP also asks about hiring: "Contractor will be responsible for hiring and training the staff necessary to install, prepare, launch operate, and maintain the system. Proposals should identify key staff, and include a hiring plan that documents the local organizational structure, job titles and responsibilities for all roles, and total number of staff (both operations and office-based) to be hired. Describe how your hiring plan will follow best practices regarding local hiring, inclusion of members of traditionally underserved communities in the hiring process, and fair wages." - And regarding rebalancing: "Successful respondents will include considerations for accomplishing rebalancing in a manner that maximizes carbon reduction." The 2021 RFP is the most recent. | 2021 RFP | 41.4993 | -81.6944 | ||||||
50 | Shared E-Scooter Program | Charleston | WV | E-scooter share | Jul-23 | 2023 | N/A | Bird | City | City of Charleston | Operating Agreement | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2023 Operating Agreement] "City may require Company to provide anonymized fleet and ride activity data for al trips starting or ending within the jurisdiction of City on any vehicle of Company or of any person or company controlled by, controlling, or under common control with Company, provided that, ot ensure individual privacy." (p. 4) | None specific to equity. | No | N/A | 48,864 | N/A | City Press Release July 2023 | 2023 Operating Agreement | 33.6803 | -116.1739 | |||||
51 | Charlotte Joy Rides | Charlotte | NC | Bikeshare | 2012 | 2012 | N/A | BCycle | City | City of Charlotte | City-run | BlueCross BlueShield of North Carolina; and ~10 other sponsor organizations (at different tier levels) | No | N/A | Yes | 1 | No | N/A | No | N/A | No | N/A | Yes | [Joy Rides FAQs] "Card can be obtained from kiosk or online and can be used to check bikes out." | No | [Joy Rides FAQs] "Joy Rides requires that all accounts be associated with a credit or debit card." | No | N/A | No | N/A | Yes | Unable to verify. | Unable to verify. | No | N/A | 874,579 | [2017 Bicycle Plan] Formerly Charlotte Bcycle, Charlotte's Bicycle Plan has an Equity section, but does not address Bike Share Program. The network is composed of 343 e-assist bikes and 34 stations. | Charlotte Joy Rides Website | Joy Rides FAQs | 2017 Bicycle Plan | 38.8337 | -104.8225 | ||||
52 | E-Scooter Shared-Use Mobility System | Charlotte | NC | E-scooter share | Nov-18 | 2018 | N/A | Bird, Lime | City | City of Charlotte | Permit | N/A | No | N/A | No | 0 | No | [2021 RFQ] No requirement, but requires that applicants "describe any discounted pricing and/or fare structure(s) for low-income riders, including eligibility requirements." | No | N/A | No | N/A | No | [2021 RFQ] No requirement, but requires that applicants "describe any program that allows for use of your scooters without a smart phone." | No | [2021 RFQ] No requirement, but requires that applicants "describe any payment options for riders without credit cards." | No | N/A | No | [2021 RFQ] No requirement, but requires that applicants answer the question: "does the Company have a multilingual website, mobile application and/or customer service line? If so, which languages are available." | Yes | [2023 Permit Requirements] "Operators are required to provide anonymized data to the City’s designated third party, including real time and historical information for their entire fleet through a documented web-based application programming interface (API), or other method designated by the City" Must provide montly report: "The City reserves the right to add or delete requested data and will communicate changes by providing an updated template to Operators. Examples of the data report items are: o Total trips for the month o Total trip distance for the month o Average distance and duration of each trip o Average number of E-Scooters deployed in the public right-of-way, for each week in the month o Average daily trips per E-Scooter o Reports of injuries and/or collisions" | None specific to equity. | Yes | 2022 February Monthly Report | 874,579 | Enforcement mech for data reporting: [2019 Permit Requirements] "Operators found to be submitting incomplete or inaccurate data to the City or the City’s designated third party, such as underrepresenting the total number of E-Scooters in service and the number of trips per E-Scooter per day, may have their permits revoked." [Staff Email] "We are actively planning what the next evolution of shared mobility looks like here in Charlotte, and equity will be an important component. I’ll admit our current program isn’t very robust in that area" | 2021 RFQ | 2023 Permit Requirements | 38.9037 | -104.7825 | |||||
53 | Charlottesville Dockless Scooters and Bike Share | Charlottesville | VA | Shared micromobility | Dec-18 | 2018 | N/A | VeoRide | City | City of Charlottesville | Permit | N/A | Yes | [Dockless Mobility Permit Program Regulations] "The program is designed to implement the following goals from the City’s Comprehensive Plan and Strategic Plan: (1) reduce single occupancy vehicle use; (2) improve mobility, safety, and equity of the transportation network; and, (3) create a healthy and safe city." | Yes | 6 | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must offer a low-income reduced cost plan that is approved by the City Manager prior to permit issuance." | No | N/A | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must distribute no less than 10% of their fleet of deployed devices within the geographic areas designated in the Equity Zone Map." | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must provide a non-credit and non-smartphone mechanism to access services." | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must provide a non-credit and non-smartphone mechanism to access services." | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must implement a marketing and targeted community outreach plan at their own cost to provide these services and promote the safe use of device sharing, particularly among low-income communities. The community outreach strategy must be shared with the City within one month of permit approval." | Yes | [Dockless Mobility Permit Program Regulations] "DMBs must maintain a multilingual website, call center, and mobile application customer interface that is available twenty-four hours a day, seven days a week. The City will determine the languages to be provided on each mode of communication." | Yes | [Dockless Mobility Permit Program Regulations] "Without prejudice to a DMB’s rights to, and interest in, its commercially privileged and sensitive information, DMBs must provide the City with the following data in a Quarterly Report, to be submitted by the 15th of the month at the commencement of each quarter with data for the previous quarter’s activity: a. Total active customers b. Trips starting and trips ending, separately, in the City during the month, and trips starting and trips ending in the City since launch (raw trip data) c. Average trip duration in minutes d. Average and total distance of trips (if this is calculable from provided raw trip data, no need to provide separately) e. Total number of devices in service in the City (daily) f. GPS tracking data for every trip route starting, ending, or passing through the City (especially to understand the equity implications of coverage of these services.) g. Number of total rides that start and end in no-go and no-ride zones h. Top twenty start and top twenty end locations, by block i. Crashes – giving time, date, precise location, and number of parties impacted (if known) within the City j. Injuries – giving time, date, precise location, and cause (if known) within the City k. Number and precise location of device that had to be towed after seven (7) consecutive days in one location within the City l. Complaints received within the City – giving the reason with date and location, if available/appropriate 1. Incorrectly parked reports – giving time, date, and precise location 2. Speeding reports 3. Maintenance related issues 4. Other complaints 5. Other feedback received – by date, time, and precise location, if applicable m. Total number of people enrolled in low-income plan n. Total number of riders whose accounts were deactivated due to non-compliance o. Total number of riders who received warnings due to non-compliance" | [Dockless Mobility Permit Program Regulations] "DMB Fleet size bonus: DMBs will be eligible for a fleet bonus according to the following schedule: 25 Devices in Designated Equity Zones = 25 Motorized Scooter Bonus" | No | N/A | 46,553 | The Dockless Mobility Permit Program Regulations also stipulate that "DMBs must provide specific registration goals for low-income ridership and provide monthly reports to the City regarding these goals." | Program Information | Dockless Mobility Permit Program Regulations | 38.9517 | -92.3341 | |||||
54 | Bike Chattanooga | Chattanooga | TN | Bikeshare | Jul-12 | 2012 | N/A | PBSC | City | City of Chattanooga | City-run | Chattanooga DOT, Shift Transit; other station sponsors and community partners | No | N/A | Yes | 1 | No | [Bike Chattanooga FAQ] "Purchase an Access Pass with a VISA, MasterCard or Discover Card at any station or through the CycleFinder/PSBC App or Transit App. Prepaid cards are not accepted." | No | N/A | No | N/A | Yes | [Bike Chattanooga FAQ] "You can purchase a Bike Access Pass in one of two ways: Using you mobile device, visit Bike Chattanooga.com or via the PBSC or Transit App. Learn more here. Buy a Pass at any one of our 42 station by follow the step-by-step instructions on the kiosk touchscreen." | No | [Bike Chattanooga FAQ] "Purchase an Access Pass with a VISA, MasterCard or Discover Card at any station or through the CycleFinder/PSBC App or Transit App. Prepaid cards are not accepted." | No | N/A | No | N/A | Yes | Unable to verify. | Unable to verify. | No | N/A | 181,099 | N/A | Bike Chattanooga Trip Data | Bike Chattanooga FAQ | 33.5099 | -82.2583 | |||||
55 | Divvy Bikes & Scooters | Chicago | IL | Shared micromobility | Jun-13 | 2013 | N/A | Lyft | City | Chicago Department of Transportation | Public-private partnership | City of Evanston, Lyft | No | N/A | Yes | 5 | Yes | [Divvy for Everyone Pricing] "Divvy for Everyone (D4E) offers $5 annual membership for qualifying residents (people 16 and older receiving SNAP, WIC, LIHEAP, FAFSA, or public housing assistance). For people signing up in person, they also accept proof annual household income at or below 300% of the Federal Poverty Level." | Yes | [2019 Contract Amendment] "Operator must develop a pilot adaptive bike sharing or rental program, based on reasonable feedback from surveys and focus groups with representatives of the disability community and affected partners." | Yes | [2019 Contract Amendment] "Using the boundaries of the City of Chicago's official 77 Community Area definitions , the active Divvy service area will be divided into up to 9 geographic areas called "Coverage Zones." Once a year, the parties agree to reassess the boundaries of the Coverage Zones. Each Coverage Zone will have its own "Coverage Target" based on the Coverage Zone's population according to official US Census information. The initial Coverage Target for each Coverage Zone will be 2 bikes per 1,000 residents." "Five economic hardship areas ("EHA") have been established based on a variety of census and public health data. Operator's performance will be assessed between May and October in each EHA individually based on (a) average daily rides per thousand residents ("RKR") recorded per month in that EHA and (b) Outreach Events (as defined below) in such EHA as follows: If average daily RKR is >1.5 in a given month, Operator will earn 1 point for that month. A ride for purposes of this section will be defined as any trip (i) starting, (ii) ending, or (ii) starting and ending in the EHA." | Yes | [Staff database update] Divvy users can access without needing smartphones by using station kiosks to purchases passes and memberships. Members can receive a fob that unlocks devices without needing a smartphone. | Yes | [Divvy for Everyone Pricing] Divvy for Everyone (D4E) program "incorporates a cash payment system for those individuals who do not have debit, credit card, or prepaid card required for a standard Divvy membership." | Yes | [2019 Contract Amendment] "If Operator does not earn a point for a given EHA in a given month based on RKR as set forth in Section 1 above, then Operator will earn 1 point each time it satisfies the following conditions for such EHA in such month: (i) participating in or conducting at least five (5) Outreach Events (as defined below) in such EHA during the month and (ii) reporting to the City the follow ing details regarding the Outreach Events: - Estimated number of people engaged at each event - List of local partners/organizations engaged around hosting/promoting/organizing each event at the local level - Brief narrative on any specific community issues or conditions that may barriers to Divvy utilization by community members - Partnership with existing community organizations on event activity is strongly encouraged." "Outreach Events" are defined as: "- Formal participation in an event hosted by a community organization, such as "tabling" and direct engagement, performing Divvy bike demonstrations, and/or providing Divvy bikes for a free group ride at another organization's event; - Hosting and publicizing a stand-alone free group bike ride; - Pop-up engagement at Divvy stations or hubs in which staff engage passersby, provide written literature, promotional items, information on the Divvy for Everyone program and/or kiosk and app demonstrations; and/or - Other creative approaches to supporting existing community efforts. - D4E enrollment activities are permitted and encouraged as part of the above event activities, but regularly scheduled D4E in-person enrollment shifts at partner organizations organization and service centers do not qualify as outreach events." | Yes | [Staff database update] The Operator shall ensure that call center has operators that are fluent in English and Spanish for all persons who contact the call center. | Yes | [2019 Contract Admendment] "The Operator and the City have agreed on a number of Service Level Agreements (SLAs). On a monthly basis, the Operator will provide the City with a report on its performance against each SLA." | [2019 Contract Amendment] "If in any given month the Operator does not Meet Expectations for SLAs 1 through 11, and if in the subsequent month, the Operator still has not achieved Meets Expectations in such SLA, then a Liquidated Damage of $10,000 for each SLA 1 through SLA 3 and $5,000 for each SLA 4 through 11 shall be applied for each month, and that fine shall continue for each subsequent month where Meets Expectations has not been achieved in such SLA. However, once an SLA has not been met for the third month in a calendar year, the SLA will be applied immediately." | No | N/A | 2,746,388 | The 2019 Contract Amendment also includes a jobs provision. [2019 Contract Admendment] "Operator must manage, fund, and operate jobs training programs, and shall seek inclusion of youth, ex-offenders, and others with barriers to employment into all training and hiring programs. Operator will conduct these activities in coordination with community organizations." Unable to contact to verify that the 2019 Contract Amendment is the most up-to-date documentation. | 2019 Contract Amendment | Divvy for Everyone Pricing | 2022 Contract Amendment | 39.9612 | -82.9988 | ||||
56 | E-Scooter Share Program | Chicago | IL | E-scooter share | Jun-19 | 2019 | N/A | Lime, Spin | City | City of Chicago | Permit | N/A | Yes | [Staff dashboard update] "Increase access to and ridership of shared micromobility for all Chicagoans, but especially for residents facing elevated economic, health, mobility and accessibility barriers. The City of Chicago wishes to promote multiple types of access including: Access through proximity to a device; Access through affordability; Access through unbanked & low-technology options; Access through awareness; Access through education" | Yes | 7 | Yes | [2024 Rules] "A licensee shall implement a low-income and equity pricing program. A licensee shall not change the availability of such program throughout the license term without prior written approval of the Commissioner and the Commissioner of Transportation." | Yes | [2024 Rules] "At least 5% of each licensee’s total operational devices as reported by MDS shall be devices serving residents of diverse physical needs that, at a minimum, provide a seated option for riders. Accessible devices shall otherwise meet all device requirements specified in Rule 5, including inspection and approval. Until MDS supports the ability to distinguish between seated and standing e-scooters, the City requires all operators to insert a noncompliant vehicle type to allow the City to track the number of seated scooters separately from standing scooters. Each provider shall use the configuration seen in GBFS in their MDS feeds by inserting the vehicle type 'scooter_seated' for all applicable vehicles. Licensee shall also be required to commit to working with the Commissioner, the Commissioner of Transportation, the Mayor’s Office for People with Disabilities, and disability organizations in the City to develop and implement a plan for shared accessible scooter services" | Yes | [2024 Rules] "At least 50% of a licensee’s operational devices shall be deployed to the Equity Priority Area, defined by the attached “Service Area Map.” Further, at least 3% of a licensee’s available devices shall be deployed to each of the 10 Equity Priority Sub-Areas, defined by the attached 'Service Area Map.'" | Yes | [2024 Rules] "Each licensee shall provide a low-tech access program that allows a user to rent a device without needing a smartphone including, at minimum, a call and text to unlock program." | Yes | [2024 Rules] "Each licensee shall provide, through its website, mobile applications and print materials, clear and complete information to scooter users regarding how to access the system through means that do not require a bank account or credit/debit card and how to enroll in the licensee's low-income and equity pricing program." | Yes | [2024 Rules] "In Quarters 2 and 3, each licensee shall conduct at least 9 education and outreach events per quarter, including at least 6 events in the Equity Priority Area. In Quarters 1 and 4, each licensee shall conduct at least 4 education and outreach events, including at least 2 events in the Equity Priority Area. Between May and October, if a licensee’s total trips in any Equity Priority Sub-Area fall below the monthly threshold, as calculated by the formula in this subsection, that licensee shall develop an education, outreach, and marketing plan targeted at that Sub-Area and designed with the goal to increase ridership. Each Sub-Area plan shall be submitted to the City within 15 days of notification of requirement, and a report detailing execution and outcomes of the plan shall be submitted no more than 45 days later. The monthly threshold shall be calculated as an average of 2-rides-per-1,000-residents-per-day, divided equally by the total number of active licensees. Outreach and education events in Equity Priority Sub- Areas may be counted toward the overall quarterly education and outreach requirements. At least two-thirds of all education and outreach events in Quarters 2 and 3 and at least half of all education and outreach events in Quarter 1 and 4 shall be in-person events and include learn-to-ride and impaired riding prevention components." (p. 14) | Yes | [2024 Rules] "Easily visible contact information, including the licensee’s name, website, e-mail address and a toll-free telephone number with 24-hours-a-day, 7-days-a-week customer support hotline in English, with translation services available in the following languages: Spanish, Polish, Korean, Arabic, Hindi and Mandarin. All contact information on the device shall be displayed in braille and contrasting raised lettering in a standard format to be provided by the City. Raised lettering shall be printed in no smaller than 48 pt. font (or .667 inches), and braille shall be printed in conformance with Rule 5.2. Contact information shall be located no lower than 6 inches below device handlebars." | Yes | [2024 Rules] "On a quarterly basis, each licensee shall provide a report to the Commissioner and the Commissioner of Transportation, containing information covering the past three months of operation..." [2024 Rules] "1) Each licensee shall fully comply with MDS and shall provide full access to the Commissioner and the Commissioner of Transportation, or their designees, the licensee's MDS Application Protocol Interface (API), and shall interface to the City's API, as specified in this Rule. 2) Each licensee shall make public a fully compliant Application Protocol Interface (API) that presents the locations of charged, rentable and available scooters, using the General Bikeshare Feed Specification (GBFS) standard. 3) Each licensee shall integrate data with the City with GBFS and MDS standards. Each licensee shall cooperate with the City’s Department of Technology and Innovation to ascertain whether such licensee has the technological capability to integrate data with the City with GBFS and MDS standards." (p. 16) | [2024 Rules] "The Commissioner may suspend a licensee from operating shared scooter services in the City for up to 30 days for: (i) repeated violations, as determined by the Commissioner; or (ii) egregious violations; or (iii) violations that pose a significant threat to safety. Violations that may result in license suspension include, but are not limited to... [long list includes failure to meet geographic distribution, low income pricing, low tech requirements, etc.]" (p. 18-19) | Yes | 2020 Evaluation | 2,746,388 | Chicago ran two e-scooter pilot programs in 2019 and 2020 before passing an ordinance to create a permanent progam in October 2021. The City published evaluation reports following the conclusion of each pilot before making the program permanent. | 2020 Chicago E-scooter Mid-Pilot Report | Shared-Use Mobility Center Chicago, IL Micromobility Policy Atlas | 2019 E-Scooters Pilot Program Terms | E-scooter Operator Obligations | 2024 E-Scooter Rules | 25.7492 | -80.2635 | ||
57 | E-Bike share | Chittenden County | VT | Bikeshare | Apr-18 | 2018 | N/A | Bolt | County | Chittenden County | Service Contract | Winooski, Burlington, South Burlington, University of Vermont, Champlain College | Yes | [2022 RFP] "Attract new users to bicycling by making biking fun, affordable and reducing barriers to participation (e.g., providing easy-to-use bikes, and potentially providing a variety of bikes such as cargo bikes, trikes, family bikes, etc.—all of which are well-maintained)" | Yes | 3 | Yes | [2022 RFP] "At a minimum the system should have the following characteristics... Equity program for people of all income levels through appropriate pricing programs, station placement, and options for utilizing the system without a smart phone or credit card." [Bird Community Pricing] "The Community Pricing Program offers a 50% discount to low-income riders, Pell grant recipients, select local nonprofit and community organizations, veterans, and seniors. It’s designed to be an inclusive micromobility discount program." | No | [2022 FRP] "The following are characteristics of a system that would be desirable but not required... Alternative adaptive mobility devices for people with disabilities" | No | N/A | Yes | [2022 RFP] "Explain how the bike share system will be made available to all socio-economic levels of the community, including the unbanked and those without access to computers or smartphones." | Yes | [2022 RFP] "Explain how the bike share system will be made available to all socio-economic levels of the community, including the unbanked and those without access to computers or smartphones." | No | [2022 RFP] "At a minimum the system should have the following characteristics... Plan for new and existing sponsors, marketing, education and equity plan and Robust marketing and promotional efforts" | No | N/A | Yes | [2022 RFP] "At a minimum the system should have the following characteristics... Comprehensive data in real-time and through regular reports, providing operational tools for administrators to access back-end data portal" [2022 RFP] "Permitted operator shall provide UVM with data collected pursuant to this section by the last day of each month during the term of this Agreement. Operator shall also supply share system data on request for special projects, as part of transportation and infrastructure planning, and any other reasonable requests" | None specific to equity. | No | N/A | 168,323 | Chittenden County Shared Mobility Regional Analysis (2019) presents research done by CATMA about equity: requirements in other bikeshare systems "As Greenride Bikeshare expands, robust community engagement should be a typical feature of expansion planning to be sure equity is addressed effectively. Action-oriented ways to improve equity and access include creation of an equity statement, more locations for cash payment options, integration of bikeshare and transit payment systems, targeted public siting workshops, minimum availability requirements in priority census tracts to ensure transport is available to more vulnerable populations" Interesting to note that the new program with Bird has fewer equity requirements than Greenride (Bolt) Bikeshare program. Greenride shut down in 2022. | 2022 RFP | CATMA Electric Bikeshare | 27.8706 | -97.3564 | |||||
58 | Cincinnati Red Bike | Cincinnati | OH | Bikeshare | Sep-14 | 2014 | N/A | BCycle | City | City of Cincinnati | Service Contract | UC Health | No | N/A | Yes | 5 | Yes | [Red Bike Go Pass] "The Go Pass is a discounted $5 monthly membership to ensure everyone has access to Red Bike. It is available to residents of Cincinnati and Northern Kentucky with a household income at or below 200 percent of the federal poverty guidelines. If you receive food assistance, such as SNAP, WIC, or TANF, or energy assistance such as HEAP or PIPP, or are client of a Partner Organization, you are eligible for Red Bike Go." "$5 a month gets you unlimited 2-hour bike rides for 30 days." | No | N/A | Yes | [Red Bike Wins Equity Grant] "Cincinnati Living Lab will work with community members, organizations, and artists to expand the Red Bike network into new neighborhoods and communities, including Lower Price Hill, Walnut Hills, and further within the West End. Second, Red Bike is piloting several youth bike programs in these target neighborhoods, working directly with teens and community partners. Third, Red Bike will collaborate with communities and artists to infuse artistic activations throughout expansion and programming." | Yes | [Red Bike Go Pass] "Cash payments can be made in-person." | Yes | [Red Bike Go Pass] "Cash payments can be made in-person on Tuesdays & Thursdays, from 11AM - 4PM, at the Red Bike Shop, located at 600 Central Avenue, downtown near the convention center at the corner of 6th & Central." | Yes | Targeted outreach with new equity focused grant. [Red Bike Wins Equity Grant] "Cincinnati Living Lab will work with community members, organizations, and artists to expand the Red Bike network into new neighborhoods and communities, including Lower Price Hill, Walnut Hills, and further within the West End. Second, Red Bike is piloting several youth bike programs in these target neighborhoods, working directly with teens and community partners. Third, Red Bike will collaborate with communities and artists to infuse artistic activations throughout expansion and programming." | No | N/A | Yes | Unable to verify. | Unable to verify. | Yes | 2015 Annual Report | 309,317 | Red Bikes announced it was going to shut down in 2024 after losing a major sponsor. However, multiple organizations across Cincinnati pledged to donate funding (including a one-time commitment from the City of Cincinnati of $200,000). No guarantee that the program will continue indefinitely. | Red Bike Website | Red Bike Wins Equity Grant | Red Bike Go Pass | African American Research Findings | 34.0211 | -118.3965 | |||
59 | Cincinnati Shared Active Transportation | Cincinnati | OH | E-scooter share | Aug-18 | 2018 | N/A | Bird, Lime | City | City of Cincinnati | Permit | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 309,317 | N/A | 2018 Shared Active Transportation Guidelines | E-scooter Pilot Program Guidelines | 39.7589 | -84.1916 | |||||
60 | Dockless Shared Mobility | Cleveland | OH | Dockless micromobility | Aug-18 | 2018 | N/A | Bird, Lime, Veo | City | City of Clevelend | Permit | N/A | Yes | One of the program goals is to "promote equity in transportation access cross the city." [2021 Permit Application] "The City and its partners are helping lead this change by supporting inexpensive modes of transportation allowing for increased mobility options and additional access, with equity at the core. The City continues to guide and regulate innovative ways to support active transportation." | Yes | 1 | No | The 2021 Permit Application does not specify a firm requirement for a reduced rate. [2021 Permit Application] "...vendors with the following characteristics are most likely to be competitive applicants...Strong equity programs (including but not limited to pricing and outreach strategies) to make shared mobility accessible to all Clevelanders." [City Website} "Low-Income Pricing Options (coming soon)" | No | The 2021 Permit Application does not specify a firm requirement for adaptive vehicles. [2021 Permit Application], "...vendors with the following characteristics are most likely to be competitive applicants...A willingness and ability to operate multiple device types (stand-up electric scooters, sit-down or otherwise accessible scooters, conventional bicycles, and/or electric bicycles) to offer diversity in transportation choice." | Yes | [2021 Permit Application] "To complement the City’s goals around equitable transportation access, permittees must place at least 10 percent of their devices in locations within the City of Cleveland but outside of the Central Business District, Ohio City, and University Circle. (A map will be provided to permittees.) At least five percent of the permitted fleet must be maintained in locations on the east side of Cleveland, excluding the Central Business District and University Circle, and at least five percent must be maintained in locations on the west side of Cleveland, excluding Ohio City. These equity metrics must be met on a daily basis." | No | The 2021 Permit Application does not specify a firm requirement for a smartphone alternative. [Dockless Scooter and Bike Share FAQs] "Every company permitted to operate in Cleveland offers access options for people without smartphones or credit cards. The companies also have discount programs for low-income riders." | No | N/A | No | The 2021 Permit Application does not specify a firm requirement for a targeted/marketing outreach plan. However it does note: "...vendors with the following characteristics are most likely to be competitive applicants...Strong equity programs (including but not limited to pricing and outreach strategies) to make shared mobility accessible to all Clevelanders." | No | N/A | Yes | [2021 Permit Application] "Permittees shall provide the City of Cleveland with the following quarterly data formatted according to a provided template, due with the per ride fee remittance: i. Number of devices in circulation in the City of Cleveland; ii. Number of active riders in the City of Cleveland; iii. Number of trips that began in the City of Cleveland; iv. Number of trips that ended in the City of Cleveland; v. Device usage, including total miles (daily/monthly/quarterly/annually) in the City of Cleveland; vi. Number and duration of rides/rider/day as well as rides/device/day in the City of Cleveland; vii. Monthly summary (heat maps) of device distribution and GPS- based natural movement in the City of Cleveland; viii. Customer comments/complaints and resolution; ix. Issues of theft/vandalism; x. Maintenance performed and average repair times; xi. Number of helmets distributed to users; xii. Details of any safety incidents, including date and time, location, device ID, traveling path, and severity; xiii. Instances of illegal parking, including date and time of each parking complaint and the time to remedy the complaint; and xiv. Number of users and rides taken under low-income, non-smartphone, and non-credit card program offerings." | None specific to equity. | No | N/A | 372,624 | The permit application links to other related key plans and policies that "support the City's approach to regulating shared mobility." | 2021 Permit Application | Program Information | Rules & Regulations 2024 | 39.8164 | -84.1516 | ||||
61 | Coachella E-Scooter Pilot | Coachella | CA | E-scooter share | Mar-21 | 2021 | N/A | Bird | City | City of Coachella | Operating Agreement | N/A | No | N/A | Yes | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | [Pilot Operating Agreement] "The Company shall maintain 24-hour customer service for users to report safety concerns, complaints, or to ask questions. Company shall maintain a website, call center, or mobile app customer service interface that is available 24 hours a day, seven days a week. The aforementioned must be compliant with the Americans with Disabilities Act." | Yes | [Pilot Operating Agreement] "City may require Company to provide anonymized fleet and ride activity data for all trips starting or ending within the jurisdiction of the City on any vehicle, provided that, to ensure the users’ privacy: a. such data is provided via an application programming interface, subject to Company’s license agreement for such interface, in compliance with a national data format specification such as a Mobility Data Specification; b. any such data provided shall be treated as trade secret and proprietary business information of the Company, shall not be shared to third parties without the Company’s prior written consent, and shall not be treated as owned by the City; c. such data shall be considered personally identifiable information and shall under no circumstances be disclosed pursuant to public records requests received by the local authority without prior aggregation or obfuscation to protect individual privacy." | None specific to equity. | No | N/A | 41,941 | N/A | Pilot Operating Agreement | 33.7748 | -84.2963 | ||||||
62 | Bike/E-Scooter Share | College Park | MD | Shared micromobility | Nov-2019 | 2019 | N/A | Veo | City | Prince George's County Parks and Recreation Department | Park Directive | City of College Park | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 34,740 | N/A | 2019 Rules & Regulations | Program Information | 39.7392 | -104.9903 | |||||
63 | PikeRide | Colorado Springs | CO | Bikeshare | Jun-18 | 2018 | N/A | PikeRide is a local nonprofit, Drop Mobility | City | City of Colorado Springs | License | N/A | Yes | [PikeRide What We Do] "Our Core Values - Promote an accessible and healthy form of mobility - Embrace and serve the community that we live and work in - Be committed to equity and inclusion in a way that promotes respect for all persons - Integrate sustainable practices into all aspects of operations" [City Code] "The purpose of this part is to establish bicycle-share business requirements that achieve the City's goals of encouraging bicycling and providing adequate bicycle parking to meet the needs of shoppers, visitors, and residents while also ensuring public health, safety, and welfare. Accordingly, without limitation, City Council exercises its police powers to govern bicycle-share businesses for the purposes of... F. Ensuring equitable access and investment in the City" | No | 0 | No | Not a requirement of the City. [PikeRide for All] "WeRide is a $20 annual membership for anyone experiencing financial hardship. Proof of financial assistance is required to apply. Examples include: TANF, SNAP, Medicaid, Unemployment verification letter, disability insurance, etc." | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 478,961 | [Bike Colorado Springs] "As of January 1, 2020 PikeRide now operates as its own stand alone 501(c)3 nonprofit. Colorado Springs, currently, only has one approved bike share provider with PikeRide but the city has the possibility of allowing more bike share operators into the city limits by applying through for a Bike Share Operator License with the city clerk." | Information on Bicycle-Share Business Licensing | PikeRide for All | PikeRide What We Do | Bike Colorado Springs | City Code | 41.5868 | -93.625 | ||
64 | Shared E-Scooter Pilot Program | Colorado Springs | CO | E-scooter share | Oct-21 | 2021 | N/A | Lime | City | City of Colorado Springs | Service Contract | N/A | No | N/A | No | 0 | No | [2021 RFP] Not a designated program requirement but the RFP notes: "If applicable, describe your discounted pricing structure for people living on low-incomes." | No | N/A | No | N/A | No | N/A | No | [2021 RFP] Not a designated program requirement but the RFP notes: "Describe any plans to offer a cash payment option." | No | N/A | No | [2021 RFP] Not a designated program requirement but the RFP notes: "List the languages your services are provided in." | Yes | [2021 RFP] "a) At time of application submission, Company must agree to provide the City, either directly or through a City-approved third-party provider, access to Shared Scooter fleet data. in General Bike Share Feed Specification (GBFS) format as well as: i. Real-time location and availability data for their entire fleet; ii. Archival Trip data for their entire fleet; iii. Archival Collision data; and iv. Archival Complaint data. b) APIs (application program interface) must be provided prior to commencing operations. c) Company must agree to distribute and provide the City access to results of a User Survey, developed by the City and distributed by the Company during the Pilot Period." | None specific to equity. | No | N/A | 478,961 | [Staff Email] "the City is participating in a pilot program for e-Scooters with 2024 being the final year of that pilot. I anticipate a new RFP in late 2024/early 2025." | About Shared E-Scooter Pilot Program | 2021 RFP | 42.3314 | -83.0458 | |||||
65 | Columbia Scootershare | Columbia | MO | E-scooter share | Mar-21 | 2021 | N/A | Bird | City | City of Columbia | Operating Agreement | University of Missouri | No | N/A | Yes | 3 | Yes | [2020 Operating Agreement] "Company shall implement and submit a marketing and outreach plan at its own cost to promote the use of Small Vehicles in neighborhoods currently underserved by Small Vehicles (initially defined as less than 10 units per square mile, subject to change at the City's discretion) including offering an affordable option that does not require the user to access the device via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | No | N/A | Yes | [2020 Operating Agreement] "Company shall implement and submit a marketing and outreach plan at its own cost to promote the use of Small Vehicles in neighborhoods currently underserved by Small Vehicles (initially defined as less than 10 units per square mile, subject to change at the City's discretion) including offering an affordable option that does not require the user to access the device via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | Yes | [2020 Operating Agreement] "Company shall implement and submit a marketing and outreach plan at its own cost to promote the use of Small Vehicles in neighborhoods currently underserved by Small Vehicles (initially defined as less than 10 units per square mile, subject to change at the City's discretion) including offering an affordable option that does not require the user to access the device via a smartphone application for any customer with an income level at or below 200% of the federal poverty guidelines." | No | N/A | Yes | [2020 Operating Agreement] C"ompany agrees to provide data to City and University related to the utilization of Small Vehicles. Company will provide real-time data feeds via API, monthly reports, and upon request, to the City displaying trip information...anonymized/de-identified demographic data, such as age cohort, gender, general trip purpose, etc. collected by the Company shall be provided to City and University on a monthly basis, or upon request." | None specific to equity. | No | N/A | 125,181 | [2020 Operating Agreement] "Company shall embrace transparency in recycling efforts and recycle or otherwise dispose of Small Vehicles and Small Vehicle parts in an environmentally-friendly manner at end of life cycle." 2020 is the most recent agreement/documentation. | 2020 Operating Agreement | 2022 MoGo Ambassador Program | 42.4014 | -83.0058 | |||||
66 | Columbia County BCycle | Columbia County | GA | Bikeshare | Mar-14 | 2014 | N/A | BCycle | County | Columbia County | Informal Agreement | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | [Staff Email] "There is an app available." | No | N/A | No | [Staff Email] "We market the b-cycle program through the same target audience as our other programs/services." | No | N/A | No | N/A | None specific to equity. | No | N/A | 156,010 | N/A | Staff Email | 46.7867 | -92.1005 | ||||||
67 | Columbus and Central Ohio Shared Mobility Program | Columbus | OH | Shared micromobility | 2024 | 2024 | N/A | TBD | City | City of Columbus | Operating Agreement | N/A | Yes | [2024 RFP] "This procurement process seeks to establish a more coordinated system of shared mobility within the City and region with the following goals: Strategy for cost-effective expansion of the system to improve equitable access" [2024 RFP] "The goal of this RFP is to solicit proposals to expand a safe and organized shared mobility program for residents, employees, and visitors while being mindful of accessibility for all users of public space. This includes targeted equity strategies to provide transportation options forresidents who do not have a vehicle or who require more robust options to reduce their vehicle dependency." | Yes | 6 | Yes | [2024 RFP] "Proposers shall submit an equitable access plan to ensure residents who would most benefit from improved mobility options can rely on consistent, predictable, and affordable access to the shared mobility system. Plan components should include: The ability to offer programs and strategies to increase affordability and accessibility for low-income riders. Examples include low-income memberships, opportunity area geofenced price reduction, employer partnerships and commuter benefits programs, destination-based discounts (e.g., healthcare destinations, voting locations, and grocery stores), etc." [2024 RFP] "Successful approaches will include innovative programs and strategies to increase affordability and accessibility for low-income riders, elderly and disabled populations, and other communities experiencing mobility and transportation challenges." | Yes | [2024 RFP] "A percentage of e-scooter fleet must include adaptive or sit-down devices." [2024 RFP] "Proposers shall submit an equitable access plan to ensure residents who would most benefit from improved mobility options can rely on consistent, predictable, and affordable access to the shared mobility system. Plan components should include: Strategies to increase accessibility for elderly and disabled populations. Examples include on-demand adaptive/seated scooter program, tricycles, accessible design features for smartphone application user interface, and protocols to prevent sidewalk blocking and ADA ramp blocking" | Yes | [2024 RFP] "Each participating jurisdiction may require geographic-based deployment zones. Within the City of Columbus, a minimum 20% of the fleet shall be distributed daily to City- designated Opportunity Areas and a maximum 30% of the fleet shall be distributed daily to the Downtown District. (These percentages are based on current City of Columbus SMD Rules and Regulations and may be subject to change based on future performance goals)." | Yes | [2024 RFP] "Proposers shall submit an equitable access plan to ensure residents who would most benefit from improved mobility options can rely on consistent, predictable, and affordable access to the shared mobility system. Plan components should include: 2.9.1 Customer support for alternate languages prevalent in the Central Ohio market 2.9.2 Payment programs for non-smartphone users" | No | N/A | Yes | [2024 RFP] "Proposers shall describe their approach to marketing and community engagement, including at minimum the following types of activities. Creative and collaborative engagement strategies are encouraged. 2.11.1 Detailed public outreach/education campaign that will be included with strategies to reach diverse and inclusive audiences 2.11.2 Participation in community engagement events organized by others 2.11.3 Plan to engage opportunity neighborhood groups or Area Commissions and plans to increase ridership in these neighborhoods 2.11.4 Engagement strategy with the regional transit agency and transit rider groups 2.11.5 The ability to attend public meetings with City staff to answer questions about the program 2.11.6 Deployment of an annual rider survey developed with City input and strategy to increase response rate 2.11.7 Engagement with City-designated stakeholder focus groups, including ADA interest groups 2.11.8 Participation in City-sponsored mobility planning and engagement efforts 2.11.9 In-Kind support and cost-free or cost-subsidized provision of devices for City-sponsored events, such as demonstration rides, local conferences, and other promotional activities" | Yes | [2024 RFP] "Proposers shall submit an equitable access plan to ensure residents who would most benefit from improved mobility options can rely on consistent, predictable, and affordable access to the shared mobility system. Plan components should include: 2.9.1 Customer support for alternate languages prevalent in the Central Ohio market" | Yes | [2024 RFP] "Annual Reporting Requirements: The Contractor will develop an annual report that includes quarterly summaries on programs, data, key performance indicators and equity stakeholder feedback on the Contractor’s equity programming. This report will be made available through an annual presentation to the City, regional partners, and other stakeholders for feedback as compliance under the contract. An annually conducted survey focused on mode shift and user ridership behavior will also be required." | None specific to equity. | No | N/A | 905,748 | Columbus Scooter Share and CoGo Bikeshare were combined into one program in 2024. | 2024 RFP | 35.994 | -78.8986 | ||||||
68 | Peel Scooters | Conway | SC | E-scooter share | Mar-2023 | 2023 | N/A | Peel | City | City of Conway | Franchise Agreement | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 24,849 | N/A | Franchise Agreement 2024 | Local News 2023 | 42.737 | -84.4839 | |||||
69 | Dockless Mobility | Coral Gables | FL | E-scooter share | Aug-18 | 2018 | N/A | Bird | City | City of Coral Gables | Memorandum of Understanding | N/A | No | N/A | Yes | 1 | No | [2019 City Ordinance] "Operators are encouraged to provide pricing options and discount programs that address the needs of low-income residents." | No | [2019 City Ordinance] "Operators are encouraged to provide adaptive motorized scooters or shared mobility devices that enable operation by individuals with disabilities." | No | N/A | Yes | [2019 City Ordinance] "Operators shall provide details on how users can utilize the service without a smartphone." | No | [2019 City Ordinance] "Operators are encouraged to provide cash payment options." | No | N/A | No | N/A | Yes | [2019 City Ordinance] "Operators shall cooperate with the City in the collection and analysis of aggrgated data concerning its operations. Operators shall provide the City with real-time information on all motorized scooters operating within its boundaries through a documented [API]...Operators shall also provide biweekly reports of anonymized data indicating, at a minimum, the number of trips in a given time period, trip duration, trip distance, start and end locations of each trip, the actual cost in cents paid by the user for the trip, as well as the number and nature of complaints and incidents reported to the Operator." | None specific to equity. | No | N/A | 48,425 | 2019 Ordinance is the most recent documentation (email to confirm). | 2019 Code Ordinance | Scooters Return To Coral Gables | Staff Email | 31.8319 | -106.445 | ||||
70 | Corpus Christi Dockless Vehicles | Corpus Christi | TX | E-scooter share | 2018 | 2018 | N/A | Lime, Bird | City | City of Corpus Christi | License | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2022 License Agreement] "On or before the 5th day of each month, beginning on the first month after the effective date of this License, Licensee will provide the following information to the City: a. Access to an online, interactive dashboard offering data about its fleet and trip activity within the City. Information available to the City through this dashboard shall include, but is not limited to: i. Total number of rides, with the ability to sort and aggregate on a daily, monthly, quarterly, and annual basis. ii. Total number of dockless vehicles deployed with the ability to sort, aggregate and filter historical data on a daily, monthly, quarterly, and annual basis. iii. Anonymized aggregated data in the form of heat maps showing routes, origins and destinations with the ability to sort, aggregate and filter historical data on a daily, monthly, quarterly, and annual basis. iv. The ability to export the above raw data into a comma separated value (csv) format. b. Licensee shall provide the City with access to an Application Programming Interface (API) offering data about its fleet and trip activity within the City, meeting the requirements of the Mobility Data Specification (MDS) format.." | None specific to equity. | No | N/A | 317,863 | N/A | 2022 License Agreement | Program Information | 44.1221 | -123.0468 | |||||
71 | Culver City Shared Micromobility Program | Culver City | CA | E-scooter share | Apr-20 | 2020 | N/A | Wheels | City | City of Culver City | Permit | N/A | No | N/A | Yes | 4 | Yes | [2021 Operating Agreement] "Operator shall establish and promote low-income qualified rates and provide a system for User sign up and payment that enables easy use of the reduced rates. Operator shall offer incentives such as education, outreach and payment plans for low-income or other disadvantaged Users is strongly encouraged." | No | N/A | Yes | [2021 Operating Agreement] "The System design shall identify equitable Vehicle deployment locations that adequately distribute Vehicles and minimizes over-concentrations in high demand locations." "Operator shall have a system operations strategy that provides an equitable distribution of Vehicles, which ensures Vehicles are available and accessible throughout neighborhoods, commercial areas, and key destinations citywide" | No | [2021 Operating Agreement] "It is desirable that Operator offers means of accessing Vehicles that do not require the use of a smartphone and/or access to a credit or debit card." | No | [2021 Operating Agreement] "It is desirable that Operator offers means of accessing Vehicles that do not require the use of a smartphone and/or access to a credit or debit card." | Yes | [2021 Operating Agreement] "Operator shall offer incentives such as education, outreach" Listed under "Equitable Access". | Yes | [2021 Operating Agreement] "Operator shall maintain a multilingual website with languages to be determined in consultation with the City." | Yes | [2021 Operating Agreement] "Operator shall distribute a City-provided customer survey to Users per City’s request during the Term of this Operating Agreement. Any MDS compatible API shall expose data where: • The trip starts in the City of Culver City, or • The trip ends in the City of Culver City, or • GPS telemetry data shows the trip passing through the City of Culver City, or • A crow-flies path between trip start and trip end intersects the boundaries City of Culver City" | None specific to equity. | No | 2020 Staff Report | 40,779 | In 2021, Culver City expanded the Schooter Share Pilot Program to include bike share and renamed the program "Shared Micromobility Program." Bird was chosen to operate both e-scooters and e-bikes, however, the bikes were later removed due to operating constraints. The city is looking to bring bikes back to Culver City. | 2021 Operating Agreement | 2021 RFP | 37.9716 | -87.5711 | |||||
72 | Cumberland Bike Share | Cumberland | GA | Bikeshare | 2018 | 2018 | N/A | Tandem Mobility | Community | Cumberland Community Improvement District | Service Contract | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | [Phone call] Staff said that Tandem provides data upon request. | None specific to equity. | No | N/A | 34,292 | [Phone call] The city has a contract with Tandem that they may not share due to confidentiality reasons, but the staff member said that their area is fairly affluent and bikes are used recreationally not for transportation and they do not have any of the 7 equity requirements. | Program Information | 38.8462 | -77.3064 | ||||||
73 | Dayton Scooters Permit | Dayton | OH | E-scooter share | Aug-19 | 2019 | N/A | Spin | City | City of Dayton | Permit | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2019 Rules and Regulations of Electric Transportation Devices] "Operator shall provide City with real-time information on the entire Dayton fleet through a documented application; p. 12-13 stipulate specific variables." | None specific to equity. | No | N/A | 137,644 | N/A | 2019 Rules and Regulations of Electric Transportation Devices | 35.0527 | -78.8784 | ||||||
74 | Link: Dayton Bike Share | Dayton | OH | Bikeshare | May-15 | 2015 | N/A | Drop Mobility | City | City of Dayton | Permit | RTA, Bike Miami Valley, and others | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2019 Rules and Regulations of Electric Transportation Devices] "Operator shall provide City with real-time information on the entire Dayton fleet through a documented application... The Operator shall provide a publicly-accessible API, clearly posted on the Operator’s website that shows, at minimum, the current location of any services available for use at all times. A smart phone-based application used to access the Operator’s services does not qualify as a publicly accessible API." | None specific to equity. | No | N/A | 137,644 | N/A | Link: Dayton Bike Share Website | 2019 Rules and Regulations of Electric Transportation Devices | 40.5853 | -105.0844 | |||||
75 | Decatur Electric Scooters | Decatur | GA | E-scooter share | Apr-21 | 2021 | N/A | Bird | City | City of Decatur | Permit | N/A | No | N/A | Yes | 2 | No | [Decatur site] While not required by the City, Bird does have a Community Pricing Program offering a 50% discount to low-income riders, Pell grant recipients, select local nonprofit and community organizations, veterans, and senior citizens. | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2022 Ordinance] "Company will implement and maintain a marketing and targeted community outreach plan at its own cost. In lieu of providing such marketing and targeted community outreach plan, Company may pay an in-lieu-of fee determined by the City for the City to provide these services and promote the use of shared motorized mobility devices citywide, particularly among low-income communities." | Yes | [2022 Ordinance] "Company will maintain a multilingual website, call center, and/or mobile app customer interface that is available 24 hours a day, seven days a week." | Yes | [2022 Ordinance] "Company shall provide the City with real-time information on Company’s entire fleet within the City limits through a documented application program interface (API) built to Mobility Data Specification (MDS). The MDS API will provide standardized data that contains information with respect to individual rides, including without limitation: start-time, end-time, start location, end location, route information, vehicle ID, and total trip distance." | None specific to equity. | No | N/A | 24,928 | N/A | Electric Scooters Return to Decatur | 2022 Electric Scooter Ordinance | 32.7555 | -97.3308 | |||||
76 | Decatur Blue Bikes | Decatur | AL | Bikeshare | Apr-2023 | 2023 | N/A | Tandem Mobility | City | City of Decatur | Unknown | Decatur Downtown Development Authority, BlueCross BlueShield of Alabama | Unknown | Unable to verify | Unknown | Unknown | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | Unknown | Unable to verify | None specific to equity. | No | N/A | 57,938 | N/A | Program Information | Local News 2023 | 29.6516 | -82.3248 | |||||
77 | Pastel Pedals | Delaware City | DE | Bikeshare | Apr-2023 | 2023 | N/A | Pastel Pedals | None | N/A | Business License | One Tree Planted | No | N/A | No | 0 | No | N/A | No | N/A | No | There is only one station in town. | No | N/A | No | N/A | No | N/A | No | [Staff Email 2024] "This is an option we can add to our mobile application, we just haven't had the time as of yet." | No | N/A | N/A | No | N/A | 1,885 | [Staff Email 2024] "We do not have city requirements, aside from keeping property off the sidewalks to ensure the walkway isn't obstructed. Other than that, we operate privately since we are on private property. Yearly, all we have to do is re apply for our city business license." | Program Website | Staff Email 2024 | 42.9634 | -85.6681 | |||||
78 | Dockless Mobility Vehicle Pilot Program | Denver | CO | Shared micromobility | Jul-18 | 2018 | N/A | Lyft, Lime | City | City of Denver | Service Contract | N/A | No | N/A | Yes | 6 | Yes | [2020 RFQ] "Describe how the Proposer will reduce barriers to using shared micromobility for low-income users, notably barriers related to credit card, bank account, and smartphone access." | No | N/A | Yes | [2020 RFQ] "30% of the total vehicle fleet shall be deployed in Opportunity Areas at the time of the daily initial Dockless Unit deployment." | Yes | [2020 RFQ] "Describe how the Proposer will reduce barriers to using shared micromobility for low-income users, notably barriers related to credit card, bank account, and smartphone access." | Yes | [2020 RFQ] "Describe how the Proposer will reduce barriers to using shared micromobility for low-income users, notably barriers related to credit card, bank account, and smartphone access." | Yes | [2020 RFQ] "The Proposer should provide a concise statement describing experience as an operator or subcontractor in shared micromobility program marketing and community engagement, including experience with targeted marketing to groups underrepresented among shared micromobility users." | Yes | [2020 RFQ] "Information on the website should be available in English and Spanish." "Staff should be available who speak fluently in Spanish. Additional language fluency will be viewed favorably." | Yes | [2020 RFQ] "Utilizing a 'real-time' online dashboard, Licensed Operator shall provide a report that includes the following: a. Utilization rates b. Total downloads of web application, active End Users, and repeat End Users c. Total trips by day of week, time of day including trips per Vehicle d. Origins, destinations depicted in graphical and table format by month e. Average trip distance f. Average trip speed g. Trips originating or ending in Opportunity Areas h. Summarized incidents of theft and vandalism i. Vehicle maintenance and disposal reports j. Complaint history report including the number of complaints, the nature of the complaints, and the time it took to remedy each complaint k. Number of End Users participating in discount programs, by program type (if applicable) l. Collision history report including the number, severity, location and time of crash, in a format as determined by the Executive Director. m. Payment methods Licensed Operator shall conduct an annual survey of members that tracks satisfaction with the program, areas for improvement, mode substitution, and metrics related to brand and sponsor awareness. Licensed Operator will survey End Users when they purchase or renew their membership on select socio-economic characteristics, reasons for joining, and mobility behavior. All survey data will be made available to the Department/DOTI/City & County of Denver and its partners without restriction. Licensed Operator will produce an annual report detailing survey results and other metrics related to citywide goals." | None specific to equity. | Yes | 2021 Program Report | 715,522 | [2020 RFQ] "Companies must offer bikes AND scooters: Each company will be licensed to deploy a maximum of 1,500 electric scooters. Each company is also required to provide a shared bike service, supplying bikes at a rate of 20% of their scooter fleet, at minimum (example: 1,500 scooters = 300 bikes)." "Licensed Operator is required to provide a free helmet to End Users upon request within 20 business days of the request." "Describe how the Proposer plans to ensure an equitable quality of service across the program. Equity is an important goal for the City." "Describe how the Proposer plans enact an employee hiring plan with a goal of a workforce that reflects the socio-demographic diversity of Denver and promote workforce development as part of its hiring and training strategy." Different categories in RFQ weighted/given differing points. Two categories include: - Diversity and Inclusiveness (2 points): Demonstrated commitment to Diversity and Inclusiveness - Diversity and Inclusiveness (Responsive or Non-responsive): Team provides a receipt, or a copy of the form generated by completing the “Diversity and Inclusiveness in City Solicitations Information Request Form” at the link provided above. | Denver's Scooter and Bike Share Program | 2020 RFQ | 36.0726 | -79.792 | |||||
79 | Des Moines BCycle | Des Moines | IA | Bikeshare | 2010 | 2010 | N/A | Street Collective of Greater Des Moines, BCycle | City | City of Des Moines | Service Contract | N/A | No | N/A | Yes | 1 | No | N/A | No | N/A | No | N/A | Yes | [Des Moines BCycle How It Works] "Des Moines BCycle offers Single Trips available directly at the stations. Credit card required." | No | [Des Moines BCycle How It Works] "Des Moines BCycle offers Single Trips available directly at the stations. Credit card required." | No | N/A | No | N/A | Yes | Unable to verify. | Unable to verify. | No | N/A | 214,133 | Bikeshare managed by Street Collective, allowed by City. Des Moines Area Regional Transit Authority put out 2019 RFQ for Shared Mobility. | Program Information | 34.8526 | -82.394 | ||||||
80 | Dockless Electric Assisted Scooters | Detroit | MI | E-scooter share | Jul-18 | 2018 | N/A | Spin, Lime, Boaz | City | City of Detroit | Permit | N/A | No | N/A | Yes | 1 | No | [Detriot Complete Streets: Scooters] "Detroit residents that participate in any state of federally-run assistance program are eligible for discounts to scooters." [Staff Email] "Reduced rates are not required by city, but offered voluntarily by each provider." | No | N/A | Yes | [Staff Email] "At this time, operators are required to distribute at least 25% of fleet outside of the downtown, Midtown, or CBD." | No | [Staff Email] "It is not a requirement, providers offer voluntarily." | No | Not mandated by the City, but options available. [Detriot Complete Streets: Scooters] Each operator has their own system for cash payment options. These can include PayNearMe. | No | [Staff Email] "It is not a requirement. However, we're in the process of planning touch and feels in partnership with the operators and the City's Park and Recreation Department." | No | N/A | No | N/A | None specific to equity. | No | N/A | 639,111 | N/A | Shared-Use Mobility Center: Detroit, MI | 2018 MOI | Program Information | Staff Email | 38.4496 | -78.8689 | |||
81 | MoGo | Detroit | MI | Bikeshare | 2015 | 2015 | N/A | Nonprofit; operated by Shift Transit | City | City of Detroit | Service Contract | [MoGo About] "MoGo is made possible through a significant partnership with Henry Ford Health System y Health Alliance Plan (HAP), and a partnership with the City of Detroit Department of Transportation, which helped secure federal non-motorized transit funding for MoGo. MoGo selected PBSC Urban Solutions, the system's equipment provider, and Shift Transit, who operates the system." | No | N/A | Yes | 6 | Yes | [MoGo Access Pass] "The Access pass is a $5 Annual Pass for registered members of the following state benefits programs: Food Assistance, Cash Assistance/Family Independence, Healthy Michigan Plan, Children's Special Health Care Services, and Child Care Assistance." | Yes | [Adaptive MoGo] "Operates May 1-Oct 31 annually. Adaptive MoGo offers cycling options for riders of all abilities! With 13 different cycles including recumbent tricycles, upright cargo tricycles, hand tricycles, tandem bicycles, tandem tricycles, and more, Adaptive MoGo accommodates a wide range of rider needs. Pass options available specific to adaptive bikes." | No | [MoGo Suggest a Station] No explicit requirement, but many stations are located in dowtown Detroit, which has a low median household income. In addition, they have a great interactive crowdsourced map for suggested station locations that include ability to vote for station locations and read others' comments. | Yes | [MoGo FAQs] "To use MoGo, you must purchase a pass either online, at a kiosk or on your smartphone." | Yes | [MoGo Access Pass] "The Access pass can be purchased with credit or debit card on the website, on your smartphone using Transit, or with cash." | Yes | [2022 MoGo Ambassador Program] MoGo has a paid ambassadors program for people to conduct outreach to communities within service area. | Yes | Website is available in English, Spanish, and Arabic. | Yes | Unable to verify. | Unable to verify. | No | N/A | 639,111 | N/A | MoGo About | MoGo Access Pass | Adaptive MoGo | MoGo FAQs | MoGo Suggest a Station | 41.7658 | -72.6734 | ||
82 | leaf | Duluth | MN | E-scooter share | Jul-19 | 2019 | N/A | Leaf Rides | City | City of Duluth | Unknown | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 84,904 | Operations are seasonal. [leaf About] "leaf is a community focused micro mobility rental service, intent on providing the most convenient, fun to use and environmentally friendly means of transportation in the twin ports area." | 2019 Code of Ordinances | leaf About | 19.5429 | -155.6659 | |||||
83 | Shared Active Transportation Systems (SATS) | Durham | NC | Shared micromobility | May-19 | 2019 | N/A | Bird, Spin | City | City of Durham | Permit | N/A | No | N/A | Yes | 4 | Yes | [2024 Code of Ordinances] "Each permittee shall implement programs to reduce barriers to low-income persons to rent its shared micromobility devices by providing diverse payment options, including options for persons with neither a smart phone nor a credit card to rent its shared device. These options shall be made accessible to low-income persons at multiple locations within the permittee's area of operation." | No | N/A | Yes | [2024 Code of Ordinances] "Permittees must deploy and maintain a sufficient number of shared micromobility devices to satisfy customer demand within census tracts of low and moderate income areas of the city as defined in the permit. Permittees must communicate their strategies for deployment of micromobility devices to the city, including information pertaining to the type of workforce employed, staffing levels, and general re-balancing schedules." | Yes | [2024 Code of Ordinances] "Each permittee shall implement programs to reduce barriers to low-income persons to rent its shared micromobility devices by providing diverse payment options, including options for persons with neither a smart phone nor a credit card to rent its shared device. These options shall be made accessible to low-income persons at multiple locations within the permittee's area of operation." | Yes | [2024 Code of Ordinances] "Each permittee shall implement programs to reduce barriers to low-income persons to rent its shared micromobility devices by providing diverse payment options, including options for persons with neither a smart phone nor a credit card to rent its shared device. These options shall be made accessible to low-income persons at multiple locations within the permittee's area of operation." | No | N/A | No | N/A | Yes | [2024 Code of Ordinances] "Each permittee shall provide the city, or to such other persons that the city may specify, with data regarding customers and shared micromobility device trips, in the format and timeline specified by the director. The data shall include real-time availability data for all devices, archival trip data for all devices including the frequency and location of shared device trips during the permit period, identification of the shared device by type, and fare type and amount paid by the customer. This data will be used to support safe, equitable, and effective management of the shared micromobility program throughout the city. The permittee shall communicate to prospective customers that this data will be collected and shared with the city. The department shall report the data provided on the department’s website." | [2024 Permit Application] Equal Access *Note: "For renewal applications, please also describe prior year compliance or improvement, expected continued compliance or improvement, and/or any operational changes of the above…" "For renewals only, can you estimate the number of persons utilizing alternative payment options described above over the length of your current permit?" | No | N/A | 283,506 | Actual agreement not found. | Micro-mobility FAQs | 2024 Code of Ordinances | Active Transportation Ordinance | 2024 Permit Application | 21.3099 | -157.8581 | |||
84 | East Lansing Scooter Program | East Lansing | MI | E-scooter share | Mar-19 | 2019 | N/A | Lime | City | City of East Lansing | License | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2019 Ordinance] "Each month, a licensed company shall make available upon request the following data with the city in order to improve future operations for electric skateboards within the city: (a) Electric skateboard utilization rates; (b) Trip volumes, including a separate notation of the number of trips originating within the city; (c) Trip distances and routes; (d) Starting and stopping points for each trip; (e) Number of electric skateboards it deployed in the city each day; (f) Number of electric skateboards it removed from the city each day; (g) Parking compliance rates; (h) Any information regarding theft and vandalism of the electric skateboards; (i) Maintenance records for any electric skateboards deployed within the city; and (j) Records of any accidents or crashes involving users of electric skateboards." | None specific to equity. | No | N/A | 47,741 | N/A | Program Information | 2019 Ordinance | 39.2873 | -76.9643 | |||||
85 | Edinburg Lime Scooters | Edinburg | TX | E-scooter share | Dec-2021 | 2021 | N/A | Lime | City | City of Edinburg | Memorandum of Understanding | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2021 MOU] "Lime agrees to provide the City with access to an Application Programming Interface (API) offering data about its fleet and trip activity within the City, meeting requirements of the Mobility Data Specification format. All information hosted within API or retrieved from the API shall be considered a trade secret and proprietary information of Lime." | None specific to equity. | No | N/A | 100,243 | N/A | Program Information | MOU 2021 | 34.7304 | -86.5861 | |||||
86 | Lime Dockless Mobility | Edmond | OK | E-scooter share | Aug-2019 | 2019 | N/A | Lime | City | City of Edmond | Service Agreement | N/A | No | N/A | No | 0 | No | N/A | No | [Staff Email 2024] "Yes, we do have some sitting scooters and bikes." | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2024 MOU] "Lime agrees to provide the City with access to an Application Programming Interface (API) offering data about its fleet and trip activity within the City, meeting the requirements of the Mobility Data Specification format. All information hosted within the API or retrieved from the API shall be considered a trade secret and proprietary information of Lime, to the extent permitted under the Oklahoma Open Records Act. The City will promptly provide Lime with written notice of any public request to retrieve the data provided under this Section." | None specific to equity. | No | N/A | 94,428 | N/A | Local University Transportation webpage | Lime MOU 2024 | 39.77689 | -86.15777 | |||||
87 | SunCycle | El Paso | TX | Bikeshare | Sep-15 | 2015 | N/A | BCycle | Regional | Camino Real Regional Mobility Authority | License | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | No | N/A | 687,287 | [Staff Email] "We do not have any documents that mention equity requirements." | 2024 Code of Ordinances | Staff Email | Program Information | 39.84689 | -86.11777 | ||||
88 | Emeryville Dockless Bikes/Scooters | Emeryville | CA | Shared micromobility | Aug-21 | 2021 | N/A | Veo, Lime | City | City of Emeryville | Permit | N/A | Yes | [2024 Permit] "This document and the program described herein is part of a broader effort to understand dockless, on-demand technology and the implications on the City and its residents. This allows the City the tools to make informed, data-driven decisions to ensure transportation options that are safe and that deliver on the City’s goal of socioeconomic and racial equity." | Yes | 3 | Yes | [2024 Permit] "Operators shall offer a discounted membership for those with low incomes, and must implement a marketing and outreach program for that membership type, or pay an in-lieu fee to the City for that outreach. Quarterly reports must include data on the status of the low-income membership." | Yes | [2024 Permit] "Operators shall be required to include adaptive devices for users experiencing disabilities, or submit a plan within three months of permit issuance for inclusion of such devices in their service. Mobile apps and other customer interface technologies must be fully accessible to persons with disabilities." | No | [2021 Ordinance] "Operator must serve the public right-of-way in the entire City of Emeryville. An operator shall not restrict use of its system within geographical areas of the city without written permission." | No | N/A | No | N/A | Yes | [2024 Permit] "Operators shall offer a discounted membership for those with low incomes, and must implement a marketing and outreach program for that membership type, or pay an in-lieu fee to the City for that outreach. Quarterly reports must include data on the status of the low-income membership." | No | N/A | Yes | [2024 Permit] "Operators shall provide anonymized real-time data compliant with Federal, State, and Local data privacy provisions available to the City and designated third parties as described in EMC 4-13.10 (a)." | [2024 Permit] "c) Grounds for suspending or revoking Permits include, but are not necessarily limited to: ● Failure to put Devices into service within 30 days; ● Failure to share data; ● Failure to abide by the Mobility Data Specification; and ● Failure to move Devices located outside of the defined geo-fenced area; and ● Failure to comply with the City’s insurance requirements throughout the duration of the Permit period. ● Failure to comply with the Emeryville Municipal Code, including but not limited to Chapter 13 of Title 4, or any applicable state or federal laws; ● Failure to comply with the Standard Conditions of Approval and/ or any conditions of the Permit." | No | N/A | 12,905 | [Staff Email 2024] "Emeryville’s dockless shared mobility program does include bikes, although no operators are providing those right now." | Program Information | Veo Emeryville website | 2024 Permit | 2021 Ordinance | Staff Email 2024 | 42.1764 | -84.3542 | ||
89 | PeaceHealth Rides | Eugene | OR | Bikeshare | Apr-18 | 2018 | N/A | Cascadia Mobility (nonprofit) | City | City of Eugene | Service Contract | City of Eugene, City of Springfield, University of Oregon, Lane Transit District, PeaceHealth | No | N/A | Yes | 2 | Yes | [2020 RFP] "Proposer shall describe how they will increase accessibility of bike share among underserved communities." [PeaceHealth Rides Website] "The Access Plan is PeaceHealth Rides reduced-cost membership program for recipients of qualifying state or federal assistance programs through our partner organizations. Qualifying individuals can sign up for the Access Plan through our partner organizations at a reduced cost of $3/month for 1 year." | No | N/A | No | N/A | No | Not required within the 2020 RFP. [PeaceHealth Rides Website] A phone is not needed to check out a bike. | No | N/A | Yes | [2020 RFP] "Proposers shall describe their plan for engaging with and communicating to traditionally underserved populations, people with disabilities, and older adults." | No | N/A | Yes | [2020 RFP] "The proposer acknowledges that the City and its partners have the ongoing right to receive, review and publish the information generated by the bike share system. The proposer shall detail the scope and specifications of data that will be made available to the City and partners (if any), including what data will be included in a monthly or quarterly report (and available on request), and what data will be available in real-time through a data dashboard." | None specific to equity. | No | N/A | 176,654 | Social Bicycles backed out of the role of operator in June 2020. The City took over operations. The City contracted operations to the nonprofit, Cascadia Mobility, in 2021. | PeaceHealth Rides Website | 2020 RFP | Article: 6 years of operation | 30.3322 | -81.6557 | ||||
90 | Upgrade Bike Share | Evansville | IN | Bikeshare | Oct-16 | 2016 | N/A | Evansville Trails Coalition | None | Evansville Trails Coalition | Locally-operated | Evansville Pedicabs, Welborn Baptist Foundation, YMCA, Evansville Department Of Parks And Recreation, Indiana State Games, The Evansville Bicycle Club, Healthy Communities Partnership, and ChamFit | Unknown | Unable to verify. | Unknown | Unknown | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unknown | Unable to verify. | Unable to verify. | No | N/A | 117,298 | Previous contract with Zagster ended in October 2019. The Evansville Trails Coalition then took over operations. | Upgrade Bike Share Website | 40.7178 | -74.0431 | ||||||
91 | E-Scooter Sharing | Evansville | IN | E-scooter share | Jul-2021 | 2021 | N/A | Lime | City | City of Evansville | License | N/A | No | N/A | Yes | 2 | No | [2019 Ordinance] "Each Company shall submit an Equity Plan to the City Controller as part of its license application, the provisions of which may include discounted price options, cash-based payment options, and non-smartphone reservation options." | No | N/A | Yes | [2019 Ordinance] "Each Company shall comply with all equitable distribution requirements as may be implemented by the city." | No | [2019 Ordinance] "Each Company shall submit an Equity Plan to the City Controller as part of its license appication, the provisions of which may include discounted price options, cash-based payment options, and non-smartphone reservation options." | Yes | [2019 Ordinance] "Each licensed Company shall offer payment options which do not require users to have access to a credit card to use an E-Scooter." | No | N/A | No | N/A | Yes | [2019 Ordinance] "Each month, a licensed Company shall make available to the Evansville Metropolitan Planning Organization ("MPO") the following anonymized data..." (p. 6) | [2019 Ordinance] "any Company in violation of any provision of this ordinance... shall be subject to the penalties set forth in EMC 1.05.180." | No | N/A | 118,414 | N/A | Program Information | 2019 Ordinance | 41.9879 | -88.4016 | |||||
92 | Fairfax Dockless Mobility | Fairfax | VA | Shared micromobility | Jul-19 | 2019 | N/A | Bird, Lime | City | City of Fairfax | Permit | N/A | No | N/A | Yes | 3 | Yes | [2024/2025 Permit Application] "The permit holder shall develop equity programs including a cash-based payment option and low-income discount program, and shall work with the City to advertise such programs. The permit holder shall also report the number of equity program members and number of trips made by these members." | No | [2024/2025 Permit Application] The applicant must include in their application "Pricing structureand equity programs, including standard pricing; any discount or equity programs and criteria for enrollment; any cash or non-smartphone rental options; any accessible/adaptive devices; and methods for promoting equity programs." | No | N/A | No | [2024/2025 Permit Application] The applicant must include in their application "Pricing structureand equity programs, including standard pricing; any discount or equity programs and criteria for enrollment; any cash or non-smartphone rental options; any accessible/adaptive devices; and methods for promoting equity programs." | Yes | [2024/2025 Permit Application] "The permit holder shall develop equity programs including a cash-based payment option and low-income discount program, and shall work with the City to advertise such programs. The permit holder shall also report the number of equity program members and number of trips made by these members." | Yes | [2024/2025 Permit Application] "The permit holder shall develop equity programs including a cash-based payment option and low-income discount program, and shall work with the City to advertise such programs. The permit holder shall also report the number of equity program members and number of trips made by these members." | No | N/A | Yes | [2024/2025 Permit Application] "Upon request by the City, the permit holder shall allow the City to share GBFS, aggregated MDS, and other aggregated data available to the City with other jurisdictions or public entities including George Mason University. Additionally, upon approval from other jurisdictions or public entities, Operator shall share or allow the other jurisdiction or public entity to share similar data with the City. If required a data sharing agreement can be established." | None specific to equity. | No | N/A | 24,146 | N/A | 2024/2025 Permit Application | Program Information | 2021 MOA | 2024 Ordinance | 39.0997 | -94.5786 | |||
93 | Fayetteville Scooter Share | Fayetteville | NC | E-scooter share | 2019 | 2019 | N/A | Spin, Veo | City | City of Fayettevile | Permit | N/A | No | N/A | Yes | 1 | No | N/A | No | N/A | No | N/A | Yes | [2019 City Ordinance] "Operators shall provide a method for users to utilize shared-scooter programs without a smartphone." | No | N/A | No | N/A | No | N/A | Yes | [2019 Code of Ordinances] "A scooter-share operator shall provide: 1) Anonymized fleet and ride activity data for all trips starting or ending within the City of Fayetteville; 2) All ride activity data for any trip resulting in an accident report. Such data shall be provided to the City of Fayetteville at least monthly." | None specific to equity. | No | N/A | 208,501 | N/A | 2019 Code of Ordinances | Permit Application | 39.1697 | -94.5386 | |||||
94 | Public Micro-Mobility Share Program | Fort Collins | CO | Shared micromobility | 2021 | 2021 | N/A | Spin | City | City of Fort Collins | Service Contract | Colorado State University (CSU) | Yes | [2020 RFP] "Provide a docked or dockless system that is intuitive, equitable, and accessible, and allows users to park / retrieve vehicles close to origins and destinations." | Yes | 6 | Yes | [2020 RFP] "Provide access to micro-mobility share for people of all income levels though appropriate pricing programs, placement, and options for utilizing the system without a phone and without a credit card." "Proposal must include: Detail your proposed pricing structure including all membership options and discounted user fees (low-income rates, student memberships, corporate passes etc.)." | Yes | [2020 RFP] "Incorporate adaptive bikes or solutions for providing adaptive bikes that demonstrate an understanding of the varied needs and preferences of the disability community. Fort Collins’ previous bike share program included different styles of accessible bikes, including hand cycles, trikes, and side-by-side tandems." "Proposal must include: Please describe any adaptive bikes provided by your company. If not currently provided, describe any plans to offer such vehicles in the future, or partnership strategies to fulfill Fort Collins’ goal of providing adaptive bikes as part of the fleet." | Yes | [2020 RFP] "Provide access to micro-mobility share for people of all income levels though appropriate pricing programs, placement, and options for utilizing the system without a phone and without a credit card." "Application must include: Proposed priority areas to be served by micro-mobility share services." | Yes | [2020 RFP] "Detail all payment options available to access your system, including how the system will be accessible to users who are unbanked, do not have a credit card and / or a smart phone." | Yes | [2020 RFP] "Detail all payment options available to access your system, including how the system will be accessible to users who are unbanked, do not have a credit card and / or a smart phone." | Yes | [2020 RFP] "A. Marketing & Community Engagement: Describe and include examples of how you will conduct outreach, marketing, and engagement for the share program, including your plans for: a. Pre-launch marketing and outreach plan. b. Promoting and marketing the micro-mobility share system. c. Attendance at local events (be specific – e.g., how many events will your team be able to staff / support). d. Educating users on rules of the road and other shared-mobility regulations. e. Describe the age requirements for use of your system, and how you will discourage / prevent underage use of the vehicles. f. Making helmets available to micro-mobility share users. g. Partnering with local non-profits and key organizations to support the program. h. If appropriate for your operations plan, provide a plan for a partnership with a local non-profit organization that has the capabilities to assist with marketing, outreach, and promotion. One example of such an organization is Bike Fort Collins, the role they played in the City’s previous bike share programs referenced above. While a partnership with a local non-profit organization is not mandatory, it is encouraged. B. Equity Plan a. Describe your plan for engaging with and communicating to people with disabilities, older adults and traditionally underserved populations. b. How will you increase accessibility of micro-mobility share among underserved communities?" | No | [2020 RFP] "Proposal must include: Details of customer service system to be provided, including staffing, wait time, hours of availability, languages, and medium (text, phone, email, Twitter, etc.)." | Yes | [2020 RFP] "Data provided should include (but not limited to): i. Safety incident reports / resolution RFP 9140 Public Micro-Mobility Share Program Page 18 of 56 ii. Customer service requests / resolutions iii. # trips per vehicle per day iv. Average trip distance / length v. Hub utilization (pick up / drop off), % returned / access from hub location vi. Trip data including routing, origin and destination information vii. User demographics, including age, gender, zip code viii. Frequency and completeness of routine vehicle and equipment inspections ix. Number of vehicles serviced, including most frequent repair types x. Number of vehicles lost, stolen, replaced or impounded xi. Total amount of revenue collected per month including, but not limited to, any rental fees, membership fees, out of area fees, charges per minute, charges per ride, and hub parking incentives provided xii. Report and describe methodologies for the rebalancing, recharging, and maintenance xiii. Report and describe the dispositions of any injuries to participants xiv. Number of reported contacts with the Fort Collins or CSU Police Departments xv. Heat map(s) of all rides for the month xvi. Number of users participating in various program(s) offered, including low-income and other special discount programs, helmet distribution programs, etc. xvii. Payment method information xviii. Outreach activities completed (quantity and descriptions) b. The Vendor acknowledges that the City and CSU have the ongoing right to receive, review and publicly publish the information provided by the awarded proposal. c. Outline your plan to conduct user or partner surveys, including frequency and information collected. d. Confirm your ability to provide your data through the General Bike Share Feed (GBFS) specification Application Program Interface (API) and Mobility Data Specification (MDS) API. e. Detail your approach to tracking safety data and incidents. What information do you collect, how will you make this data available to the City / CSU? f. Detail your plan to comply with privacy laws and best practices and protect personal customer data. Provide your most recent third-party PCI audit. g. Describe what, if any, user data you intend to collect and sell; and if so, how this will be communicated to users and how they will be able to opt-out." | None specific to equity. [2020 RFP] "Adjustments may be made to the vehicle fleet size based on Vendor-provided utilization data, Vendor performance, and operational outcomes, as agreed to by the City and CSU" | Yes | Annual Report 2023 | 169,810 | [2020 RFP] "Additional bikes may be allowed, at the City’s and CSU’s discretion, particularly in high-usage CSU locations and in 'vulnerable areas' (historically marginalized and under-resourced) as defined in the Health & Equity Index" City + CSU operated a one-year pilot program between October 2019 and 2020; Bird was the sole provider during this time. | 2021 City Council Work Session Following Pilot | FC Spin Website | 2020 RFP | 35.9606 | -83.9207 | ||||
95 | Fort Worth Bike Sharing | Fort Worth | TX | Bikeshare | Apr-13 | 2013 | N/A | BCycle | Transit Agency | Trinity Metro | Operating Agreement | N/A | No | N/A | No | 0 | No | [Staff Email] "We do have a First Mile program where riders who qualify receive an annual membership for $10 but that is not mandated by Bcycle, though it is highly encouraged." | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | None specific to equity. | Yes | 2016 Annual Report | 927,720 | [Staff Email] "The agreement mostly deals with logistics of payment and government regulations, so equity is not addressed because it’s up to us, the operator, to decide where the equipment goes. We do have a First Mile program where riders who qualify receive an annual membership for $10 but that is not mandated by Bcycle, though it is highly encouraged." | Fort Worth Bike Sharing Website | Staff Email | 42.7325 | -84.5555 | |||||
96 | Gainesville Micromobility Program | Gainesville | FL | Shared micromobility | Jun-21 | 2021 | N/A | Bird, Spin, Veo | City | City of Gainesville | Permit | University of Florida | No | N/A | Yes | 3 | No | N/A | No | N/A | Yes | [City Ordinance 2024] "The micromobility service shall place a minimum of ten percent of its approved fleet in Zone A, which will be described in a map on file in the department and which map may be revised from time to time by the director. The micromobility service must rebalance micromobility devices daily to meet this requirement. The requirement may be increased at the director's discretion based on utilization rates." [Staff email]: Zone A is an "equity zone." | Yes | [City Ordinance 2024] As part of their permit application vendors must submit "An equity plan that will ensure equitable deployment of micromobility devices in accordance with section 26-198, allows users without capable mobile devices to use the micromobility devices, and has payment/access options for unbanked users." | Yes | [City Ordinance 2024] As part of their permit application vendors must submit "An equity plan that will ensure equitable deployment of micromobility devices in accordance with sec. 26-198, allows users without capable mobile devices to use the micromobility devices, and has payment/access options for unbanked users." | No | N/A | No | N/A | Yes | [City Ordinance 2024] As part of their permit application vendors must submit "an affirmation that the applicant will provide data reports and real-time location of the micromobility devices to the city in the type and form required by the city." | None specific to equity. | No | N/A | 141,085 | The sources in columns AM and AN produce 404 errors as of July 2024, email with staff said that they are working on resolving these errors currently. | Gainesville Mobility Services Website | City of Gainesville, UF partner to introduce, regulate safe use of electric scooters | City Ordinance 2024 | Staff Email 2024 | 41.3114 | -105.5911 | |||
97 | Electric Vehicles on the Greenbelt | Garden City | ID | Shared micromobility | Jul-24 | 2024 | N/A | Lime | City | City of Garden City | Operating Agreement | N/A | No | N/A | Yes | 2 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2024 Operating Agreement] "Company will implement a marketing and targeted community outreach plan at its own cost or, at City's request Company shall pay an in-lieu fee to the City to provide these services, to promote the proper and saf e use of electric micromobility devices including e-bikes and e-scooters sharing citywide. Such program will include a variety of initiatives on at least a quarterly basis, including campaigns, in-person outreach, local event attendance, multilingual print and digital communications, and in-app education." | Yes | [2024 Operating Agreement] "Company will implement a marketing and targeted community outreach plan at its own cost or, at City's request Company shall pay an in-lieu fee to the City to provide these services, to promote the proper and saf e use of electric micromobility devices including e-bikes and e-scooters sharing citywide. Such program will include a variety of initiatives on at least a quarterly basis, including campaigns, in-person outreach, local event attendance, multilingual print and digital communications, and in-app education." | Yes | [2024 Operating Agreement] "Company shall provide City with anonymized fleet and ride activity data for completed trips starting or ending within City on electric micromobility devices including e-bikes and e-scooters owned by Company or of any person or company controlled by, controlling, or under common control with Company, provided that, to ensure individual privacy the trip data." (p. 6) | None specific to equity. | No | N/A | 12,316 | N/A | Program Information | 2024 Operating Agreement | 36.1716 | -115.1391 | |||||
98 | Shared Micromobility Pilot | Grand Junction | CO | E-scooter share | May-2023 | 2023 | N/A | Lime, Bird | City | City of Grand Junction | Service Contract | N/A | No | N/A | No | 0 | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | No | N/A | Yes | [2022 Ordinance] "Each operator shall be responsible for providing quarterly reports to the City displaying trip information including, but not limited to, the following: (1) utilization rates (2) total downloads, active users & repeat user information (3) total trips by day of week and time of day (4) origin and destination information for all trips (5) trips per device (6) average trip distance (7) trips originating in or destined for designated opportunity areas (8) parking compliance at designated zones and at transit and bus stops (9) incidents of theft and/or vandalism (10) complaints (11) number of users participating in discount programs disaggregated by program type (low income, students, etc.) (12) accident/crash information (13) payment method information Complete data sharing requirements will be provided to approved operators. Operators shall comply with all data sharing requirements to remain in good standing. Failure to comply will result in termination of the pilot agreement." | Unable to verify | No | N/A | 65,560 | [Program Information] "Starting on May 16, 2023, the City launched an 18-month pilot for community members to access shared e-scooters, which can be rented via a smartphone app. Community members will be able to rent these shared micromobility devices during the pilot to navigate around the City." | Program Information | 2022 Micromobility Ordinance | 38.0406 | -84.5037 | |||||
99 | Grand Rapids Shared Mobility | Grand Rapids | MI | Shared micromobility | Sep-20 | 2020 | N/A | Lime | City | City of Grand Rapids | Service Contract | N/A | Yes | [2021 Six Month Update] "Bike Share Goals: Accessible for all residents, regardless of race, ethnicity, income, age, or ability" | Yes | 3 | Yes | [2022 Contract] Performance indicator: "Deployment of zone pricing (30%+ off of standard fare for persons in the Neighborhoods of Focus with no need to enroll)" | No | [2022 Contract] Perfomance indicator: "Universal design: 1) Availability, fleet numbers, and distribution of adaptive vehicles, 2) Adaptive vehicle adoption, 3) LimeAble program implementation, 4) Marketing efforts for LimeAble and adaptive vehicles | Yes | [2022 Contract] Performance indicator: "Deployment of vehicles in Neighborhoods of Focus as a percentage of total fleet (at least 50%). [2020 RFP] "see Appendix D for more information on the Neighborhoods of Focus." | No | N/A | No | N/A | Yes | [2022 Contract] Performance indicator: "Direct outreach to underserved populations regarding Lime Access through organizations like Linc Up, Hispanic Center of Western Michigan, Urban League of West Michigan, YMCA of Grand Rapids, Garfield Park Neighborhood Association, and Roosevelt Park Neighborhood Association." | No | N/A | Yes | [2022 Contract] "The contractor shall provide access to ridership data via open APIs including MDS and GBFS and monthly reporting as requested. The contractor shall make effort to respond to any additional data requests within 72 business hours " (p. 8) | None specific to equity. | Yes | 2021 Six Month Update | 198,917 | The City has also funded a pilot program called the Spin Community Pass, which allows residents to take up to five 30-minute scooter rides each day over the course of three month. This program is open to residents who face transportation barriers, and there are 650 passes available. The City has partnered with the Greater Grand Rapids NAACP, West Michigan Works, Baxter Community Center, Grand Rapids Urban Leage, and Hispanic Center of Western Michigan to distribute the passes. In the 2020 RFP, the City also required applicants to provide a hiring and labor plan and noted: "Vendors are encouraged to include in their hiring plan steps to identify, train and employ local residents, especially those that been historically disadvantaged in participating fully in the local economy." | Program Information | 2020 RFP | 2022 Contract with Lime | 40.8158 | -96.718 | ||||
100 | City of Greensboro E-Scooters and Micromobility | Greensboro | NC | Shared micromobility | Mar-21 | 2021 | N/A | Bird | City | City of Greensboro | Service Contract | N/A | Yes | [2020 Permit Application] "The selected application will demonstrate the ability to provide a shared micromobility service that supports the values and goals identified in the 2045 Metropolitan Transportation Plan and the GSO2040 Comprehensive Plan: ... Prioritize the sustainability of the local economy through community development with vulnerable populations to mitigate the impacts of social inequity and economic disparity." | Yes | 1 | No | Not listed a firm requirement. [2020 RFP] One of the permit questions that applicants must respond to is: "What approaches do you take for providing service to low-income residents? (E.g. diverse payment options and fare discounts) to reduce barriers to participation?" | No | Adaptive vehicles are not required. [2020 Permit Application] Applicants score higher for including adaptive vehicles in their fleet mix. | No | N/A | No | Not listed a firm requirement. [2020 Permit Application] One of the permit questions that applicants must respond to is: "What approaches do you take for providing service to low-income residents? (E.g. diverse payment options and fare discounts) to reduce barriers to participation?" | No | Not listed a firm requirement. [2020 Permit Application] One of the permit questions that applicants must respond to is: "What approaches do you take for providing service to low-income residents? (E.g. diverse payment options and fare discounts) to reduce barriers to participation?" | Yes | [2020 Permit Application] Applicants are required to submit an equitable engagement plan: "As part of the City’s commitment to addressing equity in our policies and practices, operators are required to provide an equitable engagement plan and provide regular reports to the City. Your equitable engagement plan should outline how you will identify disadvantaged communities for outreach, tools and strategies for engaging the communities and how you will document outreach impact and report progress to the City." | No | N/A | Yes | [2020 Permit Application] "All Permittees shall provide GDOT with data for planning, program management public engagement, and any other municipal purpose. All Permittees shall provide GDOT with anonymized real-time data to the City via an API following the format and requirements of the Open Mobility Foundation MDS." | None specific to equity. | No | N/A | 299,035 | The City of Greensboro previously operated a pilot program beginning in 2018 with Lime as the operator. That contract ended in February 2020. Following the 2020 Permit Application, the city issued a permit to Bird for e-scooter and e-bike share services. | City News: Bird E-scooters & E-bikes (April 2024) | 2020 Permit Application | 40.8858 | -96.678 |