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Wrong Inpatient Meal Delivery Rate
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Indicator Name:Wrong Inpatient Meal Delivery Rate JANFEBMARAPRMAYJUNJULAUGSEPOCTNOVDEC
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Numerator:Total number of incorrect meals delivered to in patients in a monthNumerator
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Denominator:Total number of Inpatient meals delivered in the monthDenominator
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RationaleTo monitor the correct therapeutic diet is delivered correctly to the correct patientRate#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!#DIV/0!
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Inclusion CriteriaAll wrongly delivered meals Target-0%0%0%0%0%0%0%0%0%0%0%0%0%
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Exclusion CriteriaNil
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Indicator Owner: Diet Manager
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Selection criteria:√ High Risk √ High Volume □IPSG □ Problem Prone □High Cost
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√ Contract Monitoring □ Regulatory Requirement
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□ Others: Accreditation requirement
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Type of Indicator:□ Structure √ Process □ Outcome □ Process & Outcome
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Frequency:√Monthly □ Quarterly □ Bi-Annual □ Annual
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Department/ UnitDietetics
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Sample Size: 100%
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Data collection method / Source The KPI Facilitator shall collect the data from the Complaints received in the month and compile the data
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Data methodology: √ Retrospective □ Concurrent
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Unit of MeasurementPercentage
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Target:0%
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Benchmark (If Applicable)
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Data Analysis:
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Common variations
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Action plan:
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