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4 | What is the highest degree or level of school you have completed? If currently enrolled, highest degree received. | What online platforms do you use frequently for various activities such as shopping, social media, or entertainment? (Select all that apply) | How concerned are you about your online privacy and the protection of your personal information? (Not concerned at all 1 - Very Concerned 5) | When you sign up for a new online platform, how often do you read the legal terms and policies? | What challenges do you face when trying to understand legal agreements and policies? (Select all that apply) | How confident do you feel in your understanding of the legal terminology used in Terms of Service and Privacy Policy agreements? | Would you be willing to pay for a service that ensures your online data privacy? | Have you ever experienced a data breach or know someone who has? | Have you ever stopped using a platform because of concerns about data privacy? | How important is trust between you and online platforms that you use? | How likely are you to recommend a platform to others if it has a clear and understandable privacy policy? | How much time do you typically spend reading legal terms and policies before accepting them? (Select one) | What changes or improvements would you like to see in online legal terms and policies? | How do you think we can better educate or inform people to help them protect their personal information online? | Have you ever had a negative experience with online data privacy or legal terms and policies? | Have you ever been surprised by the information that is collected about you online? | What steps do you currently take to protect your personal information online? | ||||||
5 | Bachelor’s degree | Instagram, Twitter, YouTube, Discord, Tiktok | 3 | Sometimes | Lengthy documents, Legal jargon | Somewhat confident | Yes | No | No | Somewhat important | Somewhat likely | 1-2 minutes | Simplified | Inform them not on the terms and agreement page. Make a well informed website page that is easily digestible. Or even video explanation? | No | No | Nothing | ||||||
6 | Associate degree | Instagram, YouTube, Discord, Amazon, Etsy | 4 | Sometimes | Lengthy documents, Lack of clarity, Difficulty accessing the documents | Somewhat confident | Yes | Yes | Yes | Very important | Somewhat likely | 1-2 minutes | I think I would like to see less lengthy and easier to read documents. I think it would help to understand the terms and policies more. | Maybe holding short online seminars explaining why it's important to help and protect people's personal information. | Can't really think of any ): | Yes, I think there was one time I was signing up for something but the site was asking for too much information that I decided to just not through with it. | I use different emails when it comes to signing up for different platforms and I choose not to automatically save my personal information whenever google chrome or firefox asks to. | ||||||
7 | Bachelor’s degree | Facebook, Instagram, YouTube, Snapchat, Amazon | 4 | Never | Lengthy documents, Legal jargon, Lack of clarity, Difficulty accessing the documents, There's nothing I can do about it, I have to click agree to use the service | Somewhat confident | Yes | Yes | Yes | Very important | Somewhat likely | Less than 1 minute | There should be a easy version to read like simple english wikipedia | Perhaps a preface/education of the importance of data privacy before signing up for something | Some data leaks like Facebook | No | Subscription to Experian, haveibeenpwned, long passwords | ||||||
8 | High school graduate, diploma or the equivalent (for example: GED) | Twitter, YouTube, Discord, Amazon | 2 | Rarely | Lengthy documents | Somewhat confident | No | Yes | Yes | Somewhat important | Somewhat likely | Less than 1 minute | I think that these online terms of service and policies are as long as they need to be. Some may be more poorly written than others, but they usually say what they absolutely need to say which is why it is so lengthy. I do wish there could be some sort of tl;dr, but I don't expect that to happen ever. | lol | Yes. I assume data breaches count as a negative experience. | Nope. I willingly give my life to my Google overlords. | Burner emails, fake names/identity, not signing up for anything unless absolutely necessary, but none of it matters because Google still knows everything and sells my data. | ||||||
9 | Bachelor’s degree | Instagram, Twitter, YouTube, Amazon | 4 | Rarely | Lengthy documents, Legal jargon | Somewhat confident | Yes | Yes | No | Very important | Very likely | Less than 1 minute | Concise shorter version because like myself, a lot of people probably don't read ALL of the TAPs | Maybe short videos? Videos seem to catch peoples attention more than having to read really long documentation | no | Yes | Don't really have a process for that | ||||||
10 | Bachelor’s degree | YouTube, HBO Max | 5 | Never | Lengthy documents, Legal jargon | Not at all confident | Yes | Yes | No | Very important | Very likely | Less than 1 minute | More emphasis on key points that directly affect consume, less lengthy | emphasize the importance in privacy and data breaching | No | Yes | 2 step authentication and not using many online sources in general | ||||||
11 | Associate degree | Instagram, YouTube, Discord, BeReal, Amazon | 3 | Sometimes | Lengthy documents | Very confident | Yes | Yes | Yes | Very important | Very likely | 3-5 minutes | Although I doubt most businesses will ever do this, a table of contents for each section of the terms would be nice. | bring awareness to people by letting them know the basics: strong password, don't overshare on social media, be cautious when using open wifi, don't click on any random links or attachments if you don't know who the sender is, and teach people how to check if a site is secure. | not personally, only heard horror stories from friends or family that went through it. | No, although the terms and conditions are incredibly long, and ridiculously excessive in its legal jargon, they do a good job of explaining which of your informations they will generally use | the things that I mentioned in the question about how to educate or inform people to help them protect their personal information online. | ||||||
12 | Bachelor’s degree | YouTube, Discord, Reddit, Twitch, Pinterest | 4 | Rarely | Lengthy documents, Legal jargon, Lack of clarity | Not very confident | Yes | Yes | Yes | Very important | Somewhat likely | 1-2 minutes | Summaries that simplify legal jargon, smaller sections that address individual points instead of page long paragraphs, and clarity in how each section affects the end user. | A hub or resource that simplifies and outlines different platforms and how their privacy is being protected or compromised on those platforms. A tool that could parse information from a legal document and pick out any important parts. Begin education early -- beginning in high school -- outlining why online privacy is important and how it impacts the user. | Yes. Messages and photos were able to be used and shared with external partners. | Yes, though that has happened less over the recent years as I have stopped using social media, started reading the documents more often, and government policies have taken effect. | I opt out of using certain sites/platforms, make sure to check out resources such as Hoeg Law to see if any documents might affect me, and try to read the documents myself when possible. | ||||||
13 | Master’s degree | Facebook, Instagram, Twitter, Tiktok, Amazon | 5 | Sometimes | Lengthy documents, Lack of clarity | Very confident | Yes | No | No | Very important | Very likely | 3-5 minutes | N/A | N/A | No | No | N/A | ||||||
14 | Bachelor’s degree | Facebook, Instagram, YouTube, Discord, Snapchat, Amazon | 4 | Rarely | Lengthy documents, Legal jargon, Lack of clarity, Difficulty accessing the documents | Somewhat confident | Yes | Yes | Yes | Somewhat important | Somewhat likely | 1-2 minutes | more simplified terminology | more bigger warnings or font, before proceeding | i personally have not but i know someone who has | Yes | I have a service called ID protect, which protect my personal info being use online | ||||||
15 | Associate degree | Facebook, Instagram, YouTube, Discord, Amazon | 3 | Sometimes | Lengthy documents, Legal jargon | Not at all confident | No | Yes | No | Very important | Somewhat likely | 1-2 minutes | Sypnosis of what you are agreeing to. For example, when you sign in with a google account, it will say what you will be sharing. Up to you if you want to read more about it. | Good rule of thumb is to minimize the number of acconts and services used. Less point of breaches | No | No | Don't create unnecessary accounts, limit number of services, only share general info that is already public about me | ||||||
16 | Bachelor’s degree | Instagram, Twitter, Amazon | 4 | Rarely | Lengthy documents, Legal jargon, Lack of clarity | Not very confident | Yes | Yes | No | Very important | Very likely | Less than 1 minute | Maybe have them outlined by topics that they reference | provide better summaries of what is being referred to in sections | no | yes | none | ||||||
17 | Professional degree | Instagram, Twitter, YouTube, Discord, BeReal | 2 | Rarely | Lengthy documents, Legal jargon, Lack of clarity | Not very confident | Yes | Yes | No | Somewhat important | Very likely | Less than 1 minute | I think online legal terms and policies should be more clear and simple. Sometimes they are too long and complicated to read, and I don't understand what I'm agreeing to. I would like to see more plain language and less technical terms in these documents. Most of the time im discouraged to read them due to its length. | Showing them examples of what can happen it happen with their information if it gets leaked. Like what hackers can do with their passwords and bank accounts, using their identities to commit fraud and stuff like that. | No | Yes, it is crazy to think how much data is gathered about me on the internet. It can be useful though, i find it very useful to get personalized ads and recommendations online. But at the same time, I feel like i have no privacy at all. | I use a password manager with intricate passwords for my most important accounts, like my paypal. I still use the same passwords for most of my social media though, I should probably update that. Most of the time I just click "agree" without reading the terms and conditions, unless it is related to a work position or anything related with money. | ||||||
18 | Bachelor’s degree | Instagram, YouTube, Discord, Amazon, Tumblr | 5 | Rarely | Lengthy documents, Legal jargon, Lack of clarity, Difficulty accessing the documents | Not very confident | Yes | Yes | Yes | Very important | Very likely | 1-2 minutes | keep the legal hjargon and long winded sentances but offer a too long didnt read version in common language | Offer convience. Something like Keeper has you make one master password and then it manages your passwords from there. Offer clairty. Everyone now knows about VPN bc of the marketing that Nord did. | Yes. They suck to read | Once. | I try to use a password manager and make unique passwords. | ||||||
19 | Bachelor’s degree | Facebook, Instagram, Twitter, YouTube, Discord, BeReal, Amazon, Etsy | 5 | Rarely | Lengthy documents, Legal jargon, Lack of clarity | Not very confident | Yes | Yes | Yes | Somewhat important | Very likely | Less than 1 minute | a no nonsense, clear and straight to the point TLDR | information on what is exactly being collected and how it's being used | not so far | No | deny access to data by default unless it's necessary | ||||||
20 | Some college credit, no degree | YouTube, Discord, Amazon, Reddit | 4 | Rarely | Lengthy documents, Legal jargon | Somewhat confident | Yes | Yes | Yes | Very important | Somewhat likely | 1-2 minutes | Layman summary before legal text wall | Incorporate cybersecurity training in both primary education programs and as part of continuous job education so to strongly engrain better habits in this rapidly developing landscape: Cybersecurity looks different than it did 5 years ago and it'll look different 5 years from now. | Nothing notable. | Yes. I was confused why, by example, fast food apps (which I don't use) would want my GPS information. Speaking to an executive about it, the justification was that knowing where you go helps them understand the likelihood of engraining themselves into your routine(s). Even knowing that you're going to a competitor establishment gives them information for which to build targeted ads/user experiences. | Filling this out in incognito mode, by example. I use a VPN for most net activity and use unique, complex passwords across every account I create. I also subscribe to a data security service that monitors for data leaks surrounding my personal information to help mitigate any damages when leaks inevitably do happen. | ||||||
21 | Master’s degree | Facebook, Instagram, Twitter, Discord, Tiktok, Amazon | 2 | Sometimes | Lengthy documents, Legal jargon, Lack of clarity | Not very confident | Yes | Yes | Yes | Very important | Somewhat likely | 1-2 minutes | A summary of the legal terms and policies in a digestible format/ maybe bullets points? | Teach people about common scams or fishy links/websites | no | yes | I make sure to rotate my passwords every x amount of time / I try to not click fishy links and go on sketchy websites / I try to view the data collected about me if made available | ||||||
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