ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
There are a few predefined staff roles in MyTime:

Location Owner - This role is automatically assigned to the account owner when the account is created.

Service Provider - This role is for staff members who will be providing services. They can also be assigned to other roles.

Support Staff - This role does not take appointments, but you can track their hours and compensation. For instance, Receptionist, etc.

Location Manager - This role is for staff members who will be managing the day to day operations of the business.

Kiosk - This role is only displayed if your account has Kiosk enabled. This role disables MyTime login and only allows users to log in via the kiosk
2
Custom roles can be created if you have an enterprise subscription
3
Access controls are set by roles not locations. If an account has multiple locations, the access control settings will apply to all locations associated with that account.
4
Each role has its own set of permissions
5
Each staff member using MyTime should have a unique login (staff username/email and password)
6
If a staff member has multiple roles assigned, the role with the highest permission will take precedence. For example, if Staff A is both a Service Provider and a Location Manager, and the Service Provider role allows editing appointments while the Location Manager role blocks it, Staff A will still be able to edit appointments because the higher permission overrides the restriction.
7
Only location owners can set or block access permissions for other roles
8
FRANCHISE ACCOUNTS
9
For franchise accounts, the access permission for the franchisee (location owner) is set at the franchisor (parent) level. The location owner will then be able to set permissions for each staff member at their location however, they will not be able to override the permission set at the parent level to higher permission.  For example, the franchisor (parent account) has set access for franchise owners (child accounts) to view inventory but not edit. This means, the franchise owner will only be able to view inventory, and can only set permission for their staff members to view or block them from accessing inventory.  Any child account with access control set to edit will get updated to view.
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100