| A | B | C | |
|---|---|---|---|
1 | GOGATHER SITE INSPECTION CHECKLIST | ||
2 | |||
3 | Location: ______________________________________ | ||
4 | |||
5 | Property Name: _________________________________ | ||
6 | |||
7 | Contact Name & Phone: __________________________ | ||
8 | |||
9 | Site inspection goals: | ||
10 | Evaluate service | ||
11 | Begin relationship building | ||
12 | Determine points of negotiation | ||
13 | See if the hotel has right size meeting space | ||
14 | Determine the right "fit" - look and feel, service, product, culture | ||
15 | Determine if the hotel has the right style and amount of guest rooms | ||
16 | |||
17 | Y/N | Additional Comments | |
18 | Hotel lobby/Public space | ||
19 | Is the space welcoming? | ||
20 | Is the space updated? | ||
21 | Are there staff around to help? | ||
22 | Is it easy to locate the check in area? | ||
23 | Are the check in staff welcoming and assisting/asking questions as you walk by? | ||
24 | Is the space clean? | ||
25 | Is there good flow to guest elevators and function space? | ||
26 | Is the space large enough for the size of the hotel? | ||
27 | Are there restrictions with signage? | ||
28 | Are there seating areas in the public space where people can go to talk or make calls? | ||
29 | Where are the restrooms? | ||
30 | Are the restrooms sufficient in size if the hotel is full? | ||
31 | Are the restrooms clean and stocked? | ||
32 | Are there outdoor areas which are easy to get to for smokers/if someone wants air? | ||
33 | Is this space/facility representative of your company? | ||
34 | Can you see your group in this space? | ||
35 | How is cell phone service? | ||
36 | Is there wireless internet? | ||
37 | |||
38 | Staff | ||
39 | What is the first thing you notice about the staff? | ||
40 | Is the staff welcoming? | ||
41 | Are there enough staff around to help out if needed? | ||
42 | In general, is the staff smiling? | ||
43 | Would the staff go out of their way to make an attendee experience special? | ||
44 | Ask random questions, do you get the answer you need? | ||
45 | Ask staff in one area a question about another area, can they answer or do they help? | ||
46 | When you ask a staff member for directions, do they walk you or point you to your destination? | ||
47 | Does your contact try to take you everywhere on their own or introduce you to others? | ||
48 | |||
49 | Meeting Space | ||
50 | Is the general session space large enough? | ||
51 | Are the ceilings high enough? | ||
52 | Are there any obstructions? Ie. Pillars, chandeliers, etc. | ||
53 | How is load in, is access to loading dock convenient? | ||
54 | Is there room for growth? | ||
55 | Is the space easy to find from guest elevators? | ||
56 | Are there opportunities to direct traffic via signage? | ||
57 | Does the hotel have readerboards capable of showing logos? | ||
58 | Is there enough breakout space? | ||
59 | Is the breakout space flexible? | ||
60 | Is the breakout space close to general session? | ||
61 | Will it be easy for attendees to go from one space to the other? | ||
62 | Is there natural light in any of the spaces? | ||
63 | If there is natural light, are there blackout drapes? | ||
64 | Is there separate space for meals? | ||
65 | Is the meal space indoors? | ||
66 | If outdoors, is there back up space? | ||
67 | Do any of the rooms have airwalls? | ||
68 | Are there other groups next door which might disrupt sound? | ||
69 | Do any of the rooms have built in boardoom tables? | ||
70 | Wired and wireless internet? | ||
71 | Is the meeting space clean? | ||
72 | For rooms not in use, are the rooms cleaned and cleared or neatly stacked? | ||
73 | For rooms in use, do you like what you see with the way the hotel sets rooms? | ||
74 | What are the power capabilities? | ||
75 | |||
76 | Back of house | ||
77 | Are the back hallways swept and mopped? | ||
78 | Are chairs stacked and other items organized? | ||
79 | Is there good access to a loading dock? | ||
80 | Is the kitchen clean? | ||
81 | Is the hotel hesitant to let you into the back of the house? | ||
82 | |||
83 | Guest rooms | ||
84 | What is your first impression? | ||
85 | Are the rooms recently renovated/updated? | ||
86 | Does the room appear clean? | ||
87 | Are the following in working order: Lights, TV, Faucet, Toilet flush, Shower, Iron, A/C, Alarm clock | ||
88 | What is the temperature of the room? | ||
89 | Are the double rooms spacious enough for those sharing? | ||
90 | Will your group feel comfortable and secure here? | ||
91 | Can you see your group here? | ||
92 | Does the hotel have enough double rooms? | ||
93 | Are there enough in room amenities and towels for those sharing? | ||
94 | Is there any noticable exterior noise? | ||
95 | Are there a lot of different room categories? | ||
96 | If so, will this create complications between attendees? | ||
97 | Is there a gym for hotel guests to use? | ||
98 | If so, is it complimentary or fee? | ||
99 | Is the gym sufficient for the hotel size and business mix? | ||
100 | |||