Service Design Fringe Festival 2018 programme
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How to use this programme:
Feel free to save this on your drive to mark events that are interesting to you and make your own programme.
When you click on an event, a link will appear which you can follow to go to its eventbrite ticket page.
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Thursday, 18th OctFriday, 19th OctSaturday, 20th Oct
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Main Stage (The Foundry)
Room #4 (The Foundry)
Design Museum
Main Stage (The Foundry)
Room #4 (The Foundry)
Room #5 (The Foundry)
Main Stage (The Foundry)
Room #4 (The Foundry)Room #5 (The Foundry)
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09:00 – 09:30
Octopus Labs: Hackers of SD: From personal to company transformation

Creative Workfloor: Designing ourselves for empathy and shared purpose

Waltham Forest: Tales from the
inside – service design within local government
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09:30 – 10:00
FutureGov: Deconstructing (and reconstructing) your role as a Service Designer

Snook: Developing shareable strategies for inclusive design

Uscreates: Addressing tricky social problems | BBC The FIx

Sopra Steria: Artificial Intelligence
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10:00 – 11:00
BBC: Implementing service design in-house at the BBC

IDEAN: Inclusive design: it’s for everyone

SHIFT: Creating solutions for
vulnerable audiences

Mind/Northumbria:
Impacts on people’s wellbeing in the co-design process
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11:00 – 12:00
Methods: What does the future truly hold for service design in gov & private?

Good Innovation: Lifting the lid on sex, intimacy and dementia

Welcome (11:00-11:30)
Win it! Service design as a team sport | Well Pharmacy | Lawrence Kitson
NHS: Soft Skills in Digital Transformation

Barnardos: Designing the next
generation of support for children

Uscreates: Data and Service Design

GreenbizStartup / Crosswise Works: How to Design For Inclusive Cultures.

Digital Entitity NTT Data Design Studio: Inclusive future of mobility
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Good Things Foundation: How do we make our SD industry open to everyone?
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12:00 – 13:00
JUST Innovation Lab: Thinking in systems to deliver service design

IDEAN: Launch faster, grow quicker and behave bolder

Street Space: Co-design to make streets feel safe
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Fearless Future: Design For Inclusion [Time to be confirmed]
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13:00 – 14:00
Speed Recruitment
LUNCHLunch
Lunch & Learn: What to look at … when becoming service-oriented

STBY: Community-led design
research to address climate change

Barnardos: Evidence-informed design: How deep is deep enough?

And Jump: Last human standing

Rooted: Can design address intergenerational inequality and
multiple disadvantage?
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14:00 – 15:00
Resonance Design: Henry Ford's Children - Business, inclusion and the deconstruction of
our worldview

Borough of Hackney: Making digital more inclusive

Snook: Re-designing Recruitment [Time to be confirmed]

Octopus Labs: Love spread or blood spilt: what does it take to make change happen with service design?

Current Works: Visual design techniques for uncovering insights

Coloplast & Livework: Working with and for vulnerable people within healthcare

Speed Recruitment
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15:00 – 16:00
EY Seren: Designing for
Vulnerability in Financial Services

Idea Couture: LOVE 2030 -
Designing Service Concepts for alternative Human Futures

Afrotech: Creating a framework for ethical design practice

KTN: Transparency in the service
design workforce
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16:00 – 17:00
FutureGov: Empathetic listening: what do we expect from our users?

The future of Service Design covering: pathways into service design, ways to better showcase sd

Rawnet: Adapting to customer centricity by breaking down
business silos

Publicis:

Understanding the value of customers and colleagues throughout service design process

UK Ministry of Justice: How service design is helping policy teams to design for people in crisis?
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17:00 – 18:00Policy Lab & Hellon: AI: a force for good in service design?

CAST: Learnings from creating digital services within established charities

LCC: #BeyondHumanCentric
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18:00 – 19:00Launch event - venue TBA
Service Design in agile software development | Satellite event at dxw digital (8-9 Hoxton Square London N1 6NU)

Clealeft: The Hitch-Hiker’s Guide to Service Design
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19:00 – 20:00
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PresentationWorkshopPanelOthers
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