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Type of information sharedAccount types that share this informationHow ClassDojo collects this dataThe purpose for ClassDojo collecting this informationHow this information is usedWhere is this data stored (and which third-party service providers hold it, if any)Is this data shared with any other third-party service providers, and if so, who and fro what reason?Is this information transferred outside of the European Economic Area (EEA)?What is the legal basis for processing this information under the GDPR?Is this considered a special category of data under the GDPR?
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First and Last NameTeacher,
Parent,
School leader, and
Student (via teacher)
Directly by the user on our website, or mobile app, or if its the student by the teacher; via the School Directory by teachers and school leaders; also, when users fill out surveys or contact us via Customer Service/emailEstablishing one's identity within a school community, or for support needs/responding to surveys; to invite more teachers via the School DirectoryTo identify individuals within the school; for example, when adding a post to School Story, we know which teacher posted it.Data stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); Zendesk in the U.S.; SurveyMonkey in the U.S.Sendgrid in the U.S., to help us send friendlier emailsYes - to the U.S.Legitimate interest and performance of contractNo
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Phone number/mobile numberTeacher (to invite other teachers or parents)
Non-logged-in users
User enters phone number on our website or within the app to invite another teacher; non-logged-in users can optionally submit via a support request and/or surveyTo send an SMS to invite a user to join ClassDojo; if for support or a survey, to let a ClassDojo team member contact the individualTo send an SMS message to invite a (potentially) non-logged in user to ClassDojo; if for support or a survey, to let a ClassDojo team member contact the individualData stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); Zendesk in the U.S.; SurveyMonkey in the U.S.n/an/a - This feature only works in the U.S.Legitimate interest and performance of contractNo
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Email addressTeacher,
Parent, and
School leader
directly by the user on our website, or mobile app, or if its the student by the teacher; also, when users fill out surveys or contact us via Customer Service/emailEstablishing one's identity within a school community, or for support needs/responding to surveysTo identify individuals within the school; for example, when adding a post to School Story, we know which teacher posted it.data stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); Zendesk in the U.S.; SurveyMonkey in the U.S.Sendgrid in the U.S., so that we can email you when neededYes - to the U.S.Legitimate interest and performance of contractNo
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App or product usernameStudentfrom the student when registering on classdojo.com or in the mobile appto allow a student to log in and have an accountto allow a student to log in and have an account; to let teachers remind students of their username so they can log in; when contacting customer service for helpdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); Zendesk in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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PasswordTeacher,
Parent,
School leader, and
Student
from the user when registering on classdojo.com or in the mobile appto allow users to log in and have an accountto allow users to log in and have an account; student passwords can be reset by teachers to an automatically generated password when neededdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Mobile device IDTeacher,
Parent,
School leader, and
Student
Automatically from the device when using the ClassDojo mobile appTo help identify the types of devices being used by different users, to improve the product, and to diagnose issues/bugsTo help identify the types of devices being used by different users, to improve the product, and to diagnose issues/bugsdata stored on AWS servers in the U.S.; back-ups are in the same locations; also tracked by Crashlytics (U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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AgeStudentWe ask students for their age when they create an account without teacher or parent help for their age on the classdojo.com website and the mobile apps.To determine if we need parental consent for students to share personal information with ClassDojo.To determine if we need parental consent for students to share personal information with ClassDojo.data stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest, performance of contract, and compliance with legal obligationsNo
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GenderTeacher,
Parent, and
School leader
During account creation, we ask for a title (e.g., Mr.,/Mrs.) on the the website and mobile appsTo help with identity within a school community (e.g., addressing a teacher/parent in the correct manner, like Mr. John Doe)To identify individuals properly within the school; for example, when adding a post to School Story, we include a persons' title; also to properly refer to someone when we email them updatesdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)Sendgrid in the U.S., to help us send friendlier emailsYes - to the U.S.Legitimate interest and performance of contractNo
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Language information (native/preferred/primary language spoken by a student)Teacher,
Parent,
School leader, and
Student
Either from the device's language settings and/or on our www.classdojo.com website based on browser settings and/or user choice from a language dropdownTo provide the Service in the user's preferred languageTo provide the Service in the user's preferred languagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)Sendgrid in the U.S., to help us send emails in your preferred languageYes - to the U.S.Legitimate interest and performance of contractNo
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School nameTeacher and school leader; associated with parent and student accounts, but not collected from themdirectly by teachers and school leaders on our website, or mobile app during signup; also, when users fill out surveys or contact us via Customer Service/emailBeing able to create connections within a school community amongst teachers, parents, students, and school leadersBeing able to create connections within a school community amongst teachers, parents, students, and school leaders; also used when responding to customer service inquiries, as well as in emails we send to users about activity within their schooldata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); SurveyMonkey in the U.S.Sendgrid in the U.S., to help us send emails relevant to you and your schoolYes - to the U.S.Legitimate interest and performance of contractNo
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School addressTeacher,
Parent,
School leader, and
Student
directly by teachers and school leaders on our website, or mobile app during signupBeing able to create connections within a school community amongst teachers, parents, students, and school leaders; address helps ensure users are in the correct schools since many schools share the same nameBeing able to create connections within a school community amongst teachers, parents, students, and school leadersdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Local (school district) ID numberNot collected from any userAcquired via one of our service providers, MDR EducationTo improve the quality of the names and addresses of U.S. schools, and a variety of school-level features, like school start and end dates to improve teacher usability and School Directory managementTo improve the quality of our school database, and to help teachers better improve their own School Directorydata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/an/an/aNo
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Geolocation data (Precise)Teacher,
Parent, and
School leader
During account creation from the web or mobile apps, teachers/school leaders provide precise location information in order to search our school list to choose which school they are in; this is using GPS and cellular network information to provide precise location; parents, when not provided a unique code, can also search for their school using precise location informationTo search for their school, by highlighting schools closest to them based on precise locationTo let teachers search for their school, by highlighting schools closest to them based on precise locationAlgolia and AWS (Elastic search) in the U.S.; back-ups are in the same locationsn/aYes - to the U.S.Legitimate interest, opt-in consent, and performance of contractNo
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Photographs, videos, documents, drawings, or audio filesTeacher,
Parent,
School leader, and
Student
Product features (messaging, Class Story, School Story, Portfolios)Letting users communicate with each other; for students, letting them share their classwork on a digital portfolio for their teacher(s) and parent(s) to seeLetting users communicate with each other; for students, letting them share their classwork on a digital portfolio for their teacher(s) and parent(s) to seedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Student class attendance dataTeacherProduct feature on web and mobile appsTo improve the service for teachers (e.g., only letting teachers give feedback points to students attending class on a given day); also, teachers have access to historical student class attendance dataTo improve the service for teachers (e.g., only letting teachers give feedback points to students attending class on a given day); also, teachers have access to historical student class attendance datadata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Feedback pointsTeacherProduct feature on web and mobile appsTo let teachers give feedback points to students in their classesTeachers part of a class, as well as verified teachers and school leaders in a school, the student themself, and the student's parents can view the feedback pointsdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.)n/aYes - to the U.S.Legitimate interest and performance of contractNo
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IP Address (from which we can estimate a coarse geolocation)Teacher,
Parent,
School leader,
Student,
and logged out users
For all server requests from web and mobile clientsTo provide the classdojo serviceTransmit data back to the requesting browser or mobile client. Provide information necessary for the operations of our servers, such as security and quality of service; coursely geolocate requests to improve the product for usersdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog and Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Browser detailsTeacher,
Parent,
School leader,
Student,
and logged out users
For all server requests from web clients and mobile clients using a web agentTo provide a working classdojo experience tailored to the user's browserResponses will differ based on the client used so that client features will only be enabled when supported. Trends in browser type will inform which browsers ClassDojo will support in new software releasesdata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Access timeTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Time spent on siteTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Page ViewsTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Referring URLsTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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ClicksTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Click pathsTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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Active/engagement timeTeacher,
Parent,
School leader,
Student,
and logged out users
Automatically based on website or app usageTo improve our product knowledge and for improving marketing emails and notifications deliveryTo improve our product knowledge about how people use our products, and to better deliver marketing emails to users based on their actual usagedata stored on AWS servers in the U.S. and MLab in the U.S.; back-ups are in the same locations (AWS/MLab in the U.S.); also DataDog, Google Analytics, Papertrail in the U.S.n/aYes - to the U.S.Legitimate interest and performance of contractNo
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