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Control Matrix
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CEO to Executive Leadership Team
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4
Executive Leadership Team
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- No Effect
1 - Weak Effect
3 - Medium Effect
9 - Strong Effect







Construct and KPI/NFIs
Operations
Production Rate
Total Allocated Costs - Operations
Operations Empowerment
Safety
Research and Development
Total Allocated Costs - R&D
Research Project Quality
Project On-Time
Project On-Budget
Project Completed Objectives
R&D Empowerment
Human Resources
Employee Morale
Employee Development
Finances
Billing Quality On-Time
Billing Quality
Sales and Marketing
Recognition in material science applications
Recognition in medical device applications
Recognition in food replication applications
Recognition in baby toy applications
Gross Revenue
Number of Units Sold
Total Allocated Costs - S&M
S&M Empowerment
Procurement and Material Supply
Total Allocated Costs - Procurement
Material Stocks
MetricCurrent LevelTarget for Vision1-Year Target2-Year TargetWho MonitorsWho OwnsUpdate PeriodSums
6
CEORecognition
7
Customer Recognition1111339999111% of customers indicating that Galileo Inc is the premier supplier0%95%95%95%TrigCEOAnnually49
8
Profit
9
Net Revenue99133333113133339911$ Net Revenue$0$ 1 billion$200,000$220,000PennyCEOAnnually72
10
Customer Satisfaction
11
Customer Satisfaction Index31113313% Customers indicating that they were Satisfied or Very SatisfiedN/A95%95%95%TrigCEOAnnually16
12
Market Expertise
13
Market Growth Potential Realized311133311999991313% of potential market that is captured0%95%95%95%TrigCEOAnnually70
14
Employee Empowerment
15
Empowered Employees933333% Employees who Agree or Strongly Agree they are empowered63%90%90%E.M.CEOAnnually24
17
Update Period
monthly
monthly
semiannually
annually
monthly
monthly
monthly
annually
semiannually
monthly
semiannually
monthly
monthly
annually
annually
annually
annually
monthly
monthly
monthly
semiannually
monthly
monthly
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Who Owns
Sara
Sara
Sara
Sara
AlAlAlAlAl
E.M.
E.M.
Penny
Penny
TrigTrigTrigTrigTrigTrigTrigTrig
Oscar
Oscar
20
2-Year Target6.25$0 90%0$0 100%100%100%90%5%80%99%99%95%95%95%95%$1,020,000 12,760$0 90%$0 0
21
1-Year Target5.7$0 90%0$0 95%95%95%90%7%75%99%99%95%95%95%95%$1,000,000 11,600$0 90%$0 175
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Current Level5.17$0 54.50%3$0 90%90%90%80%9%50%99%99%95%95%95%95%$0 0$0 25%$0 120
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Metric
Units/hour
$ Deviation from Production Budget
% Empowered Ops
Incidents/year
$ Deviation from R&D Budget
% On Time
% On-budget
% Objectives Met/project
% Empowered R&D
% Turnover Rate
% Training Plans Implemented
% Bills Sent Out On-Time
% Bills Correct
% premier supplier in material science
% premier supplier in medical devices
% premier supplier in food replication
% premier supplier in baby toys
$ gross revenue
# units sold
$ Deviation from S&M Budget
% Empowered S&M
$ Deviation from Procurement Budget
Lost time due to no materials (minutes)
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Sums16101364666377972121212110191728
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Status34333431243355555131152
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Points9.68.07.83.62.44.83.61.21.25.64.25.47.021.021.021.021.02.011.40.21.42.03.2
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Total Points29.013.29.812.499.05.2
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% Points Earned64%53%70%78%82%52%
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