| A | B | C | D | E | F | G | H | I | |
|---|---|---|---|---|---|---|---|---|---|
2 | Timestamp | Your Talabat Email | SF Case Number | Order ID | Need to follow up with | Case Reason | Follow Up Time | Site | VIP or New Customer |
3 | 1/17/2022 15:26:12 | test@test.com | test | test | Customer | Check Order Status | 4:00:00 PM | TP | |
4 | 1/17/2022 15:26:46 | test@test.com | test@test.com | test@test.com | Customer | Check Order Status | 4:00:00 PM | Mindbridge | |
5 | 1/17/2022 15:27:13 | test@test.com | test@test.com | test@test.com | Customer | Check Order Status | 4:00:00 PM | Xceed | |
6 | 1/17/2022 15:27:55 | test@test.com | test@test.comtest@test.com | test@test.com | Customer | Check Order Status | 4:00:00 PM | Extensya | |
7 | 1/17/2022 15:28:34 | test@test.com | test@test.com | test@test.com | Customer | Check Order Status | 4:00:00 PM | In-House | |
8 | 1/17/2022 15:29:00 | test@test.com | test@test.com | test@test.com | Customer | Check Order Status | 4:00:00 PM | Octopus | |
9 | 1/17/2022 16:29:54 | rehab.karim@talabat.com | 168877546 | 656831291 | Customer | Late Delivery | 12:10:00 PM | In-House | |
10 | 1/17/2022 16:41:07 | abdelrahman.mahmoud.35_xceed.ext@talabat.com | 168930672 | 657112925 | Customer | Late Delivery | 2:42:00 PM | Xceed | |
11 | 1/17/2022 17:56:35 | jahangir.khan.k1_mbpk.ext@talabat.com | 168940570 | 657171598 | Customer | Late Delivery | 9:02:00 PM | Mindbridge | |
12 | 1/17/2022 19:49:53 | kareem.ibrahem.i28_xceed.ext@talabat.com | 168958608 | 657181369 | Customer | Late Delivery | 7:45:00 PM | Xceed | |
13 | 1/17/2022 21:28:06 | salman.raouf.cs48_mbpk.ext@talabat.com | 168974181 | 657416221 | Rider | Late Delivery | 11:37:00 PM | Mindbridge | |
14 | 1/18/2022 3:55:06 | michael.nazih.11_bseg.ext@talabat.com | 169009757 | 657617964 | Customer | Late Delivery | 3:54:00 AM | Octopus | |
15 | 1/18/2022 5:56:33 | lawahiq.bilal.1b_mbpk.ext@talabat.com | 169024822 | 657632924 | Rider | Late Delivery | 8:03:00 AM | Mindbridge | |
16 | 1/18/2022 6:21:48 | hasnain.shafique.h25_mbpk.ext@talabat.com | 169027503 | 657632633 | Rider | Late Delivery | 8:25:00 AM | Mindbridge | |
17 | 1/18/2022 7:29:12 | saher.ather.42_mbpk.ext@talabat.com | 169035264 | 657641176 | Rider | Marked as delivered | 9:29:00 AM | Mindbridge | |
18 | 1/18/2022 7:30:39 | sara.abdelfattah.165_tpeg.ext@talabat.com | 169034329 | 657645034 | Customer | Missing/Wrong Item | 7:45:00 AM | In-House | |
19 | 1/18/2022 8:23:12 | saher.ather.42_mbpk.ext@talabat.com | 169040669 | 657665335 | Rider | Missing/Wrong Item | 10:22:00 AM | Mindbridge | |
20 | 1/18/2022 9:47:55 | mahmood.farooq.41_mbpk.ext@talabat.com | 169048934 | 657698201 | Customer | Missing/Wrong Item | 12:01:00 PM | Mindbridge | |
21 | 1/18/2022 12:29:37 | muhammad.husnain.34_mbpk.ext@talabat.com | 169070364 | 657746008 | Customer | Late Delivery | 1:37:00 PM | Mindbridge | |
22 | 1/18/2022 12:43:34 | muhammad.husnain.34_mbpk.ext@talabat.com | 169073336 | 657746356 | Customer | Late Delivery | 1:56:00 PM | Mindbridge | |
23 | 1/18/2022 12:52:08 | mennatallahkhalil@talabat.com | 169074087 | 657788550 | Customer | Late Delivery | 1:00:00 PM | In-House | |
24 | 1/18/2022 14:21:54 | nermeen.lazeem.n30_xceed.ext@talabat.com | 169087286 | 657853814 | Customer | Late Delivery | 4:30:00 PM | Xceed | |
25 | 1/18/2022 14:49:34 | saad.khan.41_mbpk.ext@talabat.com | 169090918 | 657919175 | Customer | Missing/Wrong Item | 4:59:00 PM | Mindbridge | |
26 | 1/18/2022 15:57:09 | muhammad.faizan.cs47_mbpk.ext@talabat.com | 169101294 | 657929575 | Customer | Late Delivery | 7:04:00 PM | Mindbridge | |
27 | 1/18/2022 17:46:51 | mahmood.farooq.41_mbpk.ext@talabat.com | 169119424 | 658047787 | Customer | Late Delivery | 8:56:00 PM | Mindbridge | |
28 | 1/18/2022 18:07:51 | eman.aslam.42_mbpk.ext@talabat.com | 169121519 | 658066256 | Rider | Late Delivery | 6:07:00 PM | Mindbridge | |
29 | 1/18/2022 23:51:37 | yasmine.taher.38_tpeg.ext@talabat.com | 169150735 | 658318522 | Customer | Bad Food Quality Item/Order | 11:41:00 PM | TP | |
30 | 1/19/2022 1:42:45 | syed.awaiz.34_mbpk.ext@talabat.com | 169178711 | 658493477 | Restaurant | Check Order Status | 4:33:00 AM | Mindbridge | |
31 | 1/19/2022 4:20:49 | sara.abdelfattah.165_tpeg.ext@talabat.com | 169194808 | 658517644 | Customer | Missing/Wrong Item | 4:19:00 AM | TP | |
32 | 1/19/2022 5:49:13 | mostafa.ibrahim.i18_xceed.ext@talabat.com | 169206994 | 658527067 | Customer | Late Delivery | 12:45:00 AM | Xceed | |
33 | 1/19/2022 6:19:35 | Farhan.yousaf.y29_mbpk.ext@talabat.com | 169209643 | 658531069 | Customer | Late Delivery | 8:30:00 AM | Mindbridge | |
34 | 1/19/2022 6:37:05 | rahma.abdelwahed.78_tpeg.ext@talabat.com | 169212404 | 658536540 | Customer | Missing/Wrong Item | 6:49:00 AM | TP | |
35 | 1/19/2022 7:47:41 | muhammad.bilal.cs47_mbpk.ext@talabat.com | 169218854 | 658547341 | Customer | Late Delivery | 10:39:00 AM | Mindbridge | |
36 | 1/19/2022 10:59:13 | umer.malik.cs47_mbpk.ext@talabat.com | 169240486 | 658585067 | Customer | Late Delivery | 11:03:00 AM | Mindbridge | |
37 | 1/19/2022 11:05:30 | saher.ather.42_mbpk.ext@talabat.com | 169240475 | 658613035 | Rider | Marked as delivered | 1:06:00 PM | Mindbridge | |
38 | 1/19/2022 13:05:44 | ahmed.mustafa.36_xceed.ext@talabat.com | 169256042 | 658716027 | Customer | Missing/Wrong Item | 11:56:00 AM | Xceed | |
39 | 1/19/2022 13:08:33 | akram.mohamed.35_xceed.ext@talabat.com | 169256563 | 658668420 | Customer | Missing/Wrong Item | 11:00:00 AM | Xceed | |
40 | 1/19/2022 13:47:12 | ali.mardan.cs46_mbpk.ext@talabat.com | 169264202 | 658734867 | Restaurant | Late Delivery | 3:56:00 PM | Mindbridge | |
41 | 1/19/2022 15:02:24 | mona.osman.o28_xceed.ext@talabat.com | 169274284 | 658782149 | Customer | Marked as delivered | 3:12:00 PM | Xceed | |
42 | 1/19/2022 15:26:39 | nadine.salaheldin.72.z51_tpeg.ext@talabat.com | 169277253 | 658804971 | Customer | Marked as delivered | 3:36:00 PM | TP | |
43 | 1/19/2022 16:33:12 | mahmoud.mohamed.36_xceed.ext@talabat.com | 169286009 | 658850252 | Customer | Marked as delivered | 4:39:00 AM | Xceed | |
44 | 1/19/2022 16:43:01 | mohamed.mohamed.b_xceed.ext@talabat.com | 169289917 | 658907194 | Customer | Marked as delivered | 4:45:00 PM | Xceed | |
45 | 1/19/2022 16:44:39 | umair.zeeshan.36_mbpk.ext@talabat.com | 169290215 | 658905591 | Customer | Late Delivery | 7:54:00 PM | Mindbridge | |
46 | 1/19/2022 17:26:53 | mahmoud.saad.s28_xceed.ext@talabat.com | 169295581 | 657017493 | Customer | Missing/Wrong Item | 5:28:00 PM | Xceed | |
47 | 1/19/2022 17:31:04 | nizar.nawab.n_mbpk.ext@talabat.com | 169296807 | 658943997 | Rider | Marked as delivered | 8:50:00 AM | Mindbridge | |
48 | 1/19/2022 18:13:27 | hamza.asghar.cs45_mbpk.ext@talabat.com | 169302328 | 658989609 | Rider | Late Delivery | 9:23:00 AM | Mindbridge | |
49 | 1/19/2022 18:21:52 | Anood.hussain.h_mbpk.ext@talabat.com | 169304914 | 658703294 | Customer | Late Delivery | 8:24:00 PM | Mindbridge | |
50 | 1/19/2022 22:07:33 | mohamed.abdelaziz.r_tpeg.ext@talabat.com | 169306696 | 659022391 | Customer | Bad Food Quality Item/Order | 1:29:00 AM | TP | |
51 | 1/20/2022 0:44:13 | adnan.fazal.32_mbpk.ext@talabat.com | 169353900 | 659330186 | Restaurant | Late Delivery | 2:29:00 AM | TP | |
52 | 1/20/2022 0:51:28 | adnan.fazal.32_mbpk.ext@talabat.com | 169353900 | 659337061 | Customer | Late Delivery | 2:39:00 AM | Mindbridge | |
53 | 1/20/2022 4:48:21 | hamza.asghar.cs45_mbpk.ext@talabat.com | 169377893 | 659433175 | Rider | Late Delivery | 7:45:00 AM | Mindbridge | |
54 | 1/20/2022 6:57:38 | sherouk.ali.95_tpeg.ext@talabat.com | 169398900 | 659441149 | Customer | Marked as delivered | 7:15:00 AM | TP | |
55 | 1/20/2022 7:53:10 | saher.ather.42_mbpk.ext@talabat.com | 169403903 | 659453863 | Rider | Missing/Wrong Item | 10:08:00 AM | Mindbridge | |
56 | 1/20/2022 8:05:44 | radwa.abdelmahdy.5.e47_tpeg.ext@talabat.com | 169405733 | 659464754 | Customer | Missing/Wrong Item | 8:15:00 AM | TP | |
57 | 1/20/2022 8:20:42 | mahum.mateen.42_mbpk.ext@talabat.com | 169404703 | 659461913 | Rider | Marked as delivered | 10:02:00 AM | Mindbridge | |
58 | 1/20/2022 9:15:12 | zainab.saleh.54_tpeg.ext@talabat.com | 169411697 | 659479125 | Customer | Missing/Wrong Item | 10:24:00 AM | TP | |
59 | 1/20/2022 9:45:55 | asmaa.maghraby.32_xceed.ext@talabat.com | 169414868 | 659487232 | Customer | Missing/Wrong Item | 9:55:00 AM | Xceed | |
60 | 1/20/2022 9:55:09 | martina.fahim.80_tpeg.ext@talabat.com | 169416789 | 659476819 | Customer | Marked as delivered | 9:58:00 AM | TP | |
61 | 1/20/2022 10:21:58 | dalia.mostafa.32_xceed.ext@talabat.com | 169419340 | 659484982 | Customer | Marked as delivered | 10:00:00 AM | Xceed | |
62 | 1/20/2022 10:31:56 | zubair.yaseen.y_mbpk.2.ext@talabat.com | 169419589 | 659512721 | Customer | Missing/Wrong Item | 12:31:00 PM | Mindbridge | |
63 | 1/20/2022 10:35:14 | ayesha.mumtaz.a25_mbpk.ext@talabat.com | 169418968 | 659481042 | Rider | Marked as delivered | 1:28:00 PM | Mindbridge | |
64 | 1/20/2022 10:44:26 | nawaz.tayyab.cs46_mbpk.ext@talabat.com | 169421770 | 659530427 | Rider | Late Delivery | 1:54:00 PM | Mindbridge | |
65 | 1/20/2022 10:59:56 | alaa.alaaeldeen.11_bseg.ext@talabat.com | 169423960 | 659517957 | Customer | Late Delivery | 11:10:00 AM | Octopus | |
66 | 1/20/2022 11:14:01 | ali.mardan.cs46_mbpk.ext@talabat.com | 169425410 | 659531609 | Customer | Missing/Wrong Item | 1:50:00 PM | Mindbridge | |
67 | 1/20/2022 12:03:22 | doha.sobih.87_tpeg.ext@talabat.com | 169432091 | 659557467 | Customer | Late Delivery | 12:00:00 PM | TP | |
68 | 1/20/2022 13:46:10 | touseef.tariq.t_mbpk.ext@talabat.com | Case Number 169451637 | 659637845 | Customer | Marked as delivered | 4:55:00 PM | Mindbridge | |
69 | 1/20/2022 14:06:49 | nawaz.tayyab.cs46_mbpk.ext@talabat.com | 169454484 | 659680395 | Customer | Marked as delivered | 4:16:00 PM | Mindbridge | |
70 | 1/20/2022 15:19:18 | syed.muhammad.42_mbpk.ext@talabat.com | 169466244 | 659713691 | Restaurant | Late Delivery | 5:29:00 PM | Mindbridge | |
71 | 1/20/2022 16:36:18 | Farhan.yousaf.y29_mbpk.ext@talabat.com | 169479851 | 659771294 | Customer | Late Delivery | 7:12:00 PM | Mindbridge | |
72 | 1/20/2022 16:49:07 | ibrahim.abbas.98_tpeg.ext@talabat.com | 169482475 | 659823844 | Customer | Missing/Wrong Item | 12:00:00 AM | TP | |
73 | 1/20/2022 17:51:15 | mariam.eissa.41_tpeg.ext@talabat.com | 169492109 | 659886043 | Customer | Marked as delivered | 5:51:00 PM | TP | |
74 | 1/20/2022 18:20:31 | mujtaba.rizwan.r_mbpk.ext@talabat.com | 169496936 | 659791019 | Customer | Marked as delivered | 8:30:00 PM | Mindbridge | |
75 | 1/20/2022 18:53:28 | abdelrahman.afiya.100_tpeg.ext@talabat.com | 169503356 | 659908769 | Restaurant | Missing/Wrong Item | 6:53:00 PM | TP | |
76 | 1/20/2022 19:12:30 | ahmad.hussain.41_mbpk.ext@talabat.com | Case Number 169506135 | 659986814 | Customer | Late Delivery | 9:12:00 AM | Mindbridge | |
77 | 1/20/2022 19:48:55 | sohal.latif.l26_mbpk.ext@talabat.com | 169513024 | 659992057 | Restaurant | Late Delivery | 10:00:00 PM | Mindbridge | |
78 | 1/20/2022 20:47:01 | mohamed.hasanien.c2_bseg.ext@talabat.com | 169522684 | 660095459 | Customer | Late Delivery | 8:56:00 PM | Octopus | |
79 | 1/20/2022 20:49:08 | marcillino.monieb.5_tpeg.ext@talabat.com | 169522290 | 660101940 | Customer | Missing/Wrong Item | 9:00:00 PM | TP | |
80 | 1/20/2022 21:08:39 | maher.abdrabbo.98_tpeg.ext@talabat.com | 169501573 | 659876757 | Customer | Missing/Wrong Item | 9:20:00 PM | TP | |
81 | 1/20/2022 21:14:32 | abdelghaffar.ibrahim.89_tpeg.ext@talabat.com | 169525864 | 660145279 | Customer | Missing/Wrong Item | 9:45:00 PM | TP | |
82 | 1/20/2022 21:24:54 | eslam.abdrabou.13_tpeg.ext@talabat.com | 169528680 | 660110924 | Customer | Late Delivery | 9:09:00 PM | TP | |
83 | 1/20/2022 22:12:16 | nader.ahmed.92_tpeg.ext@talabat.com | 169535561 | 660188109 | Customer | Late Delivery | 10:24:00 PM | TP | |
84 | 1/21/2022 2:49:11 | umair.zeeshan.36_mbpk.ext@talabat.com | 169564986 | 660361487 | Customer | Marked as delivered | 5:59:00 AM | Mindbridge | |
85 | 1/21/2022 5:57:56 | abdelfattah.abdelhamid@talabat.com | 169587149 | 660392022 | Customer | Late Delivery | 8:07:00 AM | In-House | |
86 | 1/21/2022 7:25:31 | nawaz.tayyab.cs46_mbpk.ext@talabat.com | 169598525 | 660398470 | Rider | Late Delivery | 9:35:00 AM | Mindbridge | |
87 | 1/21/2022 7:30:32 | saher.ather.42_mbpk.ext@talabat.com | 169598897 | 660408146 | Rider | Marked as delivered | 9:40:00 AM | Mindbridge | |
88 | 1/21/2022 8:07:55 | mohamed.mamoun.6_tpeg.ext@talabat.com | 169467649 | 660412451 | Customer | Late Delivery | 10:15:00 AM | TP | |
89 | 1/21/2022 8:08:43 | muhamad.zain.cs46_mbpk.ext@talabat.com | 169602975 | 660408146 | Rider | Marked as delivered | 7:14:00 AM | Mindbridge | |
90 | 1/21/2022 8:17:27 | touseef.tariq.t_mbpk.ext@talabat.com | 169604359 | 660412343 | Customer | Late Delivery | 11:30:00 AM | Mindbridge | |
91 | 1/21/2022 8:21:21 | mariam.abdelrahman.m_tpeg.ext@talabat.com | 169603885 | 660413475 | Customer | Missing/Wrong Item | 8:30:00 AM | TP | |
92 | 1/21/2022 8:31:54 | aleena.chaudhary.cs46_mbpk.ext@talabat.com | Case Number 169604376 | 660402214 | Customer | Missing/Wrong Item | 11:41:00 AM | Mindbridge | |
93 | 1/21/2022 9:35:37 | muhammad.husnain.34_mbpk.ext@talabat.com | 169612115 | 660439207 | Customer | Late Delivery | 12:43:00 AM | Mindbridge | |
94 | 1/21/2022 10:52:58 | zainab.saleh.54_tpeg.ext@talabat.com | 169620659 | 659628104 | Customer | Missing/Wrong Item | 11:08:00 AM | TP | |
95 | 1/21/2022 11:09:38 | radwa.abdelmahdy.5.e47_tpeg.ext@talabat.com | 169622674 | 660470569 | Customer | Late Delivery | 11:19:00 AM | TP | |
96 | 1/21/2022 11:39:29 | muhammad.bilal.cs47_mbpk.ext@talabat.com | 169626686 | 660481666 | Customer | Late Delivery | 2:49:00 PM | Mindbridge | |
97 | 1/21/2022 11:50:50 | nourhan.khalil.en3_bseg.ext@talabat.com | 169628387 | 660484611 | Customer | Late Delivery | 12:00:00 PM | Octopus | |
98 | 1/21/2022 11:58:28 | radwa.abdelmahdy.5.e47_tpeg.ext@talabat.com | 169628851 | 660493780 | Customer | Late Delivery | 12:07:00 PM | TP | |
99 | 1/21/2022 12:25:16 | shorouk.abdelwanes.m_xceed.ext@talabat.com | 169632329 | 660494246 | Customer | Late Delivery | 12:35:00 PM | Xceed | |
100 | 1/21/2022 12:55:59 | mariam.soliman.236_tpeg.ext@talabat.com | 169637326 | 660494246 | Customer | Late Delivery | 12:54:00 PM | TP | |
101 | 1/21/2022 13:10:37 | mennat.mohamed.c3_bseg.ext@talabat.com | 169639486 | 660534231 | Customer | Late Delivery | 1:20:00 PM | Octopus |