| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | AA | AB | AC | AD | AE | AF | AG | AH | AI | AJ | AK | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | Timestamp | Retailer's name | Your name | Overall Experience | The product you bought was: | Helpfulness | Response | Production Time | Updates | Quality | Expand if you wish. Please explain your reasons if review is neutral or negative. | Will you recommend it to a friend/buy again? | Other comments | Retailer's response (via PM to Abigail) | |||||||||||||||||||||||
2 | 1/16/2021 19:45:38 | All Things ADK | Cherine Botes | Neutral | made by WAHM | 2 | 1 | 1 | 1 | 1 | Owner continually made promises that she didnt keep, i was very patient but eventually everything felt like excuses and that she wasnt being honest. She has now stopped replying/responding to my messages. I have not been rude or offensive in any way,(can gladly supply our correspondence) just politely required for info regarding when my products will be sent.I have not received any of my products yet, all though complete payments where made months ago. | no | |||||||||||||||||||||||||
3 | 8/17/2020 17:09:04 | Ba donk a donks | Tanya Booysen | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
4 | 12/14/2021 14:24:24 | Ba donk a donks | Ulrika Enslin | Positive | made locally | 5 | 5 | 5 | 5 | 5 | They have exceeded my expectations. I needed my bundle earlier due to my baby being scheduled a whole 2 weeks earlier! And they helped me without hesitation! | yes | Worth the wait for handmade perfection! | ||||||||||||||||||||||||
5 | 1/14/2022 21:29:04 | Ba donk a donks | Christelle Human | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
6 | 10/11/2021 8:57:52 | Ba-Donk-a-Donk | Liza-Mari Olivier | Negative | made by WAHM | 1 | 2 | 2 | 1 | 1 | I thought long and hard if I should do this review seeing as I am already being threatened with legal actions for raising my concerns as per the consumer act. I’m honestly in such disgust with the service I received from BDAD. I asked Kim to change inserts of my nappies I purchased but she refused. I asked her to raffle them off and keep part of the proceeds, she refused. I then tried to raffle the nappies off as I really didn’t want them. Kim asked that I remove the photos I used on my post seeing that they were hers, saying I should have asked permission. And I did remove them immediately as per her request. Although I have confirmed with other clients who used her photos that they did not ask permission. She continued attacking me about contacting her on a Sunday but scrolling back on all our chats, 90% of our conversations were never in her business hours. Then contacting her today regarding missing mocs I paid for that wasn’t added to my box and also Scrundies that the made wrong and offered to send to me in any case I was threatened with her claiming she’s getting lawyers involved. Honestly this is no way to treat a paying client. She took my kindness and in return I only received rudeness and missing items that I have paid for. | no | This is not the type of WAHM that one should support. | ||||||||||||||||||||||||
7 | 9/25/2020 11:17:52 | Ba-donk-a-donks | Stacey Cyrus | Positive | made by WAHM | 5 | 5 | 3 | 4 | 5 | Sometimes I recieved my orders a little later (1-2 weeks) than the expected 8 week production time, but it was always worth the wait. | yes | Totally in love with Ba-donk-a-donks | ||||||||||||||||||||||||
8 | 10/15/2020 23:06:00 | Ba-donk-a-donks | Mariette | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Kim is always very helpful and answers all questions no matter how many you bombard her with she is really always there to help. Great customer service and her work is really great.. Overall im very happy with ba-donk-a-donks and im in total awe with each and every item i have received from her. | |||||||||||||||||||||||||
9 | 12/2/2020 9:44:46 | Ba-Donk-A-Donks | Benita Aspeling | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Production time is long, but as long as we are told. The quality is so good! So far the prefolds work well, the flats are best quality of 4 brands Ive tried, SIO best quality of at least 7 brands Ive tried and really thirsty for a SIO. Well worth the money! | |||||||||||||||||||||||||
10 | 12/7/2020 14:58:03 | Ba-donk-a-donks | Elmarie | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
11 | 12/7/2020 15:28:12 | Ba-donk-a-donks | Anjazel Goosen | Positive | made by WAHM | 5 | 5 | 4 | 4 | 5 | yes | ||||||||||||||||||||||||||
12 | 1/16/2021 14:06:27 | Ba-donk-a-donks | Selma Smit | Negative | made by WAHM | 2 | 5 | 1 | 1 | 5 | I loved the product - Ba-donk-a-donks really have the best prefolds on the market, but the lead time and lack of updates make me reluctant to order again. Lead time when ordering was 8-12 weeks, but it took 19 weeks in the end with many queries from my side, without spontaneous updates from the wahm herself | no | Brilliant product, but the lead times are too long to make it a viable option | ||||||||||||||||||||||||
13 | 5/20/2021 12:43:28 | Ba-donk-a-donks | Megan Brown | Positive | made by WAHM | 5 | 4 | 5 | 5 | 5 | I was super impressed with what I ordered. Always helpful with all my questions. | yes | Can't wait to order again from Ba-donk-a- donks | ||||||||||||||||||||||||
14 | 11/27/2021 14:01:40 | Ba-donk-a-donks | Ilze feldtmann | Positive | mixture | 5 | 5 | 5 | 5 | 5 | I have sent Kim various times voxes of fabric, all for items for my Daughter. All made to the best quality i could have asked for. Sizing is perfect. Prints are paired with amazing solids. From the start to finish it was a smooth process | yes | She puts her heart and soul into each order. She is an amazong person and WAHM and i will recommend her any time to any one. | ||||||||||||||||||||||||
15 | 10/15/2020 22:12:27 | Ba-donk-a-donks | Sian Stoltz | Positive | made by WAHM | 4 | 3 | 4 | 2 | 5 | The perfect prefold is absolutely perfect, although the tie-die colours ran and stained the booster | maybe | |||||||||||||||||||||||||
16 | 12/7/2020 15:06:23 | Ba-donk-a-donks | Wilna Van der Merwe | Positive | made by WAHM | 5 | 5 | 5 | 4 | 5 | yes | ||||||||||||||||||||||||||
17 | 12/7/2020 15:27:31 | Ba-donk-a-donks | Celeste Fourie | Positive | made by WAHM | 5 | 5 | 3 | 5 | 5 | yes | My son's nappies from Ba-donk-a-donks are the best wahm-made nappies we have. They hold up really well and are amazing quality. | |||||||||||||||||||||||||
18 | 1/18/2021 21:32:13 | Ba-donk-a-donks | Bronwen Kotze | Positive | made by WAHM | 5 | 5 | 4 | 5 | 5 | yes | Just love the Tie Dye prefolds. I first only ordered one which I then regretted and when she posted that she was making more I ordered 2 more. | |||||||||||||||||||||||||
19 | 1/18/2021 23:00:03 | Ba-donk-a-donks | Jayd | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | The new Little Dreamer night nappies are so luxuriously soft! My baby sleeps better when he is wearing this nappy, as it is trim and thirsty (i know it makes no sense) and the stretch of the material allows for the perfect fit!! I might be selling some of my other night nappies to buy more of these! | |||||||||||||||||||||||||
20 | 5/13/2021 17:38:45 | BA-donk-kadonks | Elizma | Positive | made by WAHM | 5 | 5 | 3 | 4 | 5 | yes | Best fitted fit! | |||||||||||||||||||||||||
21 | 8/25/2021 10:44:56 | Baby Fings | Nonhle | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Great service & products. | |||||||||||||||||||||||||
22 | 5/20/2021 12:45:20 | Baby-Fings | Megan Brown | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | The best service ever. I can't be more happy with Baby-fings. Response is so fast and the items are top shelf quality. | yes | Extremely happy!!! | ||||||||||||||||||||||||
23 | 5/20/2021 13:14:32 | Baby-Fings | Mercia Steenberg | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Best quality I have bought | yes | Best product quality! | ||||||||||||||||||||||||
24 | 12/8/2020 10:44:58 | Badonkadonks | Marisa Hendricks | Positive | made by WAHM | 5 | 5 | 4 | 5 | 5 | The perfect prefolds are the bomb. And so are the skinny cf flats. Both are firm favourites in my stash. Kim keeps her customers updated throughout the process. | yes | |||||||||||||||||||||||||
25 | 11/27/2021 14:14:35 | Badonkadonks | ELANZA Strauss | Positive | mixture | 5 | 5 | 5 | 5 | 5 | Anyone saying that BDAD is giving bad service, must be the person in the wrongdoing. This lady is amazing and so is her products | yes | Best service ever | ||||||||||||||||||||||||
26 | 12/6/2020 20:48:35 | Badonkadonks | Alicia Stander | Positive | made by WAHM | 5 | 5 | 4 | 5 | 5 | Kim was super helpful and quick to respond to any and all questions. | yes | |||||||||||||||||||||||||
27 | 8/25/2021 9:33:54 | Badonkadonks | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Beautifully made products, the heavy wetter fitteds have been awesome for night use! And love my flats! Not to mention the pretty covers you can choose to have made! | yes | |||||||||||||||||||||||||
28 | 12/8/2020 10:52:30 | Biddykins | Marisa Hendricks | Positive | imported | 5 | 5 | 5 | 5 | 5 | Super quick & friendly service. Absolutely LOVE the nappy bag, wish I had one like this for my first two as well. | yes | |||||||||||||||||||||||||
29 | 10/15/2020 22:06:01 | Biddykins | Sian Stoltz | Positive | mixture | 5 | 5 | 5 | 5 | 3 | The elastics don't seem to last as long as any other nappy I have | yes | |||||||||||||||||||||||||
30 | 10/27/2020 6:52:50 | Bumbelela | Carina | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Quality is great, and progress with your order well communicated. I love the versatility of the 2-in-1 boosters | yes | |||||||||||||||||||||||||
31 | 1/30/2021 9:47:32 | Bumbelela | Robyn | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
32 | 12/8/2020 10:40:39 | Bumbelela Baby | Marisa Hendricks | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Super fast service, friendly WAHM and her products are impeccable - the hemp jersey and slim trim flats live up to the hype, absolutely superb quality. | yes | |||||||||||||||||||||||||
33 | 1/17/2022 11:47:26 | Bumbelela Baby | Nonhle | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Awesome service and advice from Marie and love her flats. | yes | Great quality. | ||||||||||||||||||||||||
34 | 10/15/2020 22:18:09 | Bumbelela Baby | Sian Stoltz | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | The BEST flats that hold their shape; and I could not get over how quickly I received my order! | |||||||||||||||||||||||||
35 | 4/22/2021 14:51:11 | Busy Bottoms | Cindy Naude | Negative | imported | 1 | 1 | 3 | 1 | 1 | I bought a Little Lambs cover 9 months ago and the person I bought it from is not a registered distributor of the product so there was no warranty when the PUL was damaged after 9 months, she then made out like I am expecting a refund for a product I used for 9 months which means she does not have sufficient knowledge of cloth nappies to be selling them. The manufacturer was willing to replace it but because it was not bought from them they could not assist, I also got advice from the local reseller who also said they would have replaced it if I had bought from them. I only use covers at night time in a rotation of 9 covers, I have about 20 covers but preferred the Little Lamb and Pop In covers for night. But the Pop Ins are my top preference. I have never had an issue with microtears in a nappy I bought new since I started cloth nappies and do not believe I did anything to cause it. I have now learnt to ask sellers if they are registered resellers because even the people who make the covers agreed with me but the owner of Busy Bottoms seemed to think it was my modus operandi begging for free stuff instead of me throwing away R225 on a cover I used less than 20 times (bearing in mind you don't wash a PUL cover everytime so its been washed about 10 times). I have also never had such an encounter with a business owner in my life and don't wish to do any business with her in the future. | no | I wish there was a regulator of who is reselling imported goods as this is just an example how the final purchaser loses out at the end as now it was bought from the manufacturer to the the proper reseller (all in the UK) and then to a person in another country where there is no recourse for manufacturing defects to the consumer. For a product that comes with a 6 month warranty (thats the manufacturer warranty of Little Lamb nappies which they would not uphold if not sold by an official reseller) why am I being outragious for being upset when there is a defect after 9 months? These are not 1 use products and moms with a larger stash don't use the same products day in and day night. | ||||||||||||||||||||||||
36 | 1/18/2021 22:04:37 | Callumbaa Baby | Rene van Rooyen | Neutral | made by WAHM | 5 | 5 | 4 | 4 | 3 | I ordered loads of nappies from her... combos ect. The flats i loved but after few washed they shrunk and lost their form. Absorbancy is great though. The covers were unfortunately too small (nb) and too big (osfm). My son is 10kgs at 5months and its is still too big. The nb covers leg elastics are very tight (as nb baby had tiny skinny legs) . I did inform her and advised that she added more cm's to the leg elastics. She offered replacements which i told her i would gladly help her test for sizes... Have not gotten anything since so could not help her improve her fit issues she seems to have even yr after first person complained about it on this feedback form. She herself were very pleasant and helpful, but if you promise replacements, then follow through. I hope she can improve on her fit issues and maybe preshrink the fabric before she cuts and sews as I think her prices are VERY compatible and budget friendly. | maybe | Will only recommend if fit issues and fabric shrinkage issues are rectified for future purchases. | ||||||||||||||||||||||||
37 | 12/1/2021 8:42:34 | Dik-Doek | Nina Wernick | Neutral | made by WAHM | 3 | 2 | 4 | 3 | 2 | Dik-doek's products are just ok. Seams are wonky, colours poorly chosen to match (it's fine where we were given choices, but where the WAHM used her own judgement it's not great). Items are not cut out neatly, which is likely where the wonky seam problems start. Fabric is sometimes not a great quality either - I always wash new clothes first, and one started pilling right after that first pre-wear wash. That's never happened before with any other clothing. | no | Dik-doek can be hard to shop at. They make many facebook threads where you are tagged, with walls of text to navigate to figure out what you need to do - it's often unclear when or what you will be invoiced (they've separated billing for shipping from billing for items, and the usual WAHM system of spot-then-production complicates things even more). If you ask questions on the relevant facebook thread, you get rather bluntly put down and redirected to private messaging. On private messaging, the response time can be days, all while the threads promise threateningly that without payment production cannot start, or even more threateningly, spots will simply be cancelled. It was, over all, not a great experience. | ||||||||||||||||||||||||
38 | 10/15/2020 22:06:46 | Dik-doek | Sian Stoltz | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
39 | 1/18/2021 21:22:49 | Dik-doek | Corne Terblans | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | I absolutely love the quality of the nappies. Super soft and great workmanship. | |||||||||||||||||||||||||
40 | 10/15/2020 20:55:57 | Divergent Designs | Lizanne Minnie | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
41 | 10/15/2020 21:03:28 | Divergent dezigns | Marésia Fleetwood | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Haneke has makes amazing products and her communication is very good! | yes | |||||||||||||||||||||||||
42 | 11/1/2020 22:55:25 | Divergent Dezigns | Marcelle Purcocks | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
43 | 1/28/2021 12:44:58 | Fluff Love | Marisa Hendricks | Positive | made by WAHM | 5 | 5 | 5 | 5 | 4 | The ordering process was very easy and quick, WAHM was very helpful with suggestions on print combos for a custom SIO which I appreciated. Turnaround time was quicker than expected, another bonus. One of the wing snaps did pop off after a few washes, but overall the nappy is well made. | yes | |||||||||||||||||||||||||
44 | 6/7/2021 7:14:22 | Fluff love | Kim Riley | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Amazingly made nappies. The workmanship is impeccable. | yes | |||||||||||||||||||||||||
45 | 8/25/2021 10:09:29 | Hapi Clothing | Liza Olivier | Positive | made by WAHM | 5 | 5 | 5 | 4 | 5 | yes | Excellent quality, excellent service! | |||||||||||||||||||||||||
46 | 6/7/2021 7:15:41 | Janna Nanna | Kim Riley | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Janike is always super helpful with any questions i have had | yes | Super thirsty, well made, GORGEOUS nappies | ||||||||||||||||||||||||
47 | 1/17/2022 11:21:58 | Janna Nanna | Nonhle | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Great products and service. | yes | I will definately be supporting again. | ||||||||||||||||||||||||
48 | 1/19/2021 11:16:22 | JannaNanna | Claire Williamson | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Janike was just such a pleasure to deal with and the quality of the pockets I bought from her is incredible. | yes | |||||||||||||||||||||||||
49 | 8/25/2021 9:24:31 | JannaNanna | Pamela Strydom | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
50 | 8/25/2021 9:28:09 | JannaNanna | Megan Brown | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | I am beyond Happy with my purchase from JannaNanna. Her nappies where on my bucket list for a while and finally bought me some and im inlove. | yes | I 100% recommend JannaNanna and Ive already put in my next order. | ||||||||||||||||||||||||
51 | 8/25/2021 9:31:30 | JannaNanna | Tory Madden | Positive | made by WAHM | 5 | 4 | 4 | 3 | 5 | Neutral vote on Updates because it was N/A | yes | |||||||||||||||||||||||||
52 | 8/25/2021 10:34:34 | JannaNanna | Nonhle | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | Excellent service and great products. | |||||||||||||||||||||||||
53 | 8/25/2021 14:06:34 | JannaNanna | Taryn Rossouw | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
54 | 1/17/2022 21:42:30 | JannaNanna | Stephanie Braz | Positive | made locally | 5 | 5 | 5 | 5 | 5 | These products are just superior | yes | |||||||||||||||||||||||||
55 | 12/2/2020 14:22:32 | JannaNanna | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
56 | 8/25/2021 9:30:23 | JannaNanna | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | An absolutely favourite of the mine, the quality and workmanship is impeccable, my JannaNanna's are def my go to, and not only that, the service is top standard! Love working with the Team! | yes | Love my JannaNanna! | ||||||||||||||||||||||||
57 | 8/25/2021 9:41:57 | Jannananna | Rebecca | Positive | made by WAHM | 4 | 3 | 4 | 4 | 5 | Items are beautiful, took one or two weeks before shipment but this was due to a stocking and lots of items going out | yes | |||||||||||||||||||||||||
58 | 8/25/2021 10:07:48 | JannaNanna | Liza Olivier | Positive | made by WAHM | 5 | 5 | 4 | 4 | 5 | yes | Great person to buy from, goodies are of excellent quality. | |||||||||||||||||||||||||
59 | 8/25/2021 19:12:05 | JannaNanna | Lauren Boonzaier | Positive | made by WAHM | 5 | 5 | 4 | 4 | 5 | yes | ||||||||||||||||||||||||||
60 | 1/17/2022 21:22:13 | JannaNanna | Roelien Malan | Positive | made by WAHM | 5 | 4 | 5 | 5 | 5 | yes | JannaNannas nappies fit so well and is really just beautiful and worth every penny! | |||||||||||||||||||||||||
61 | 12/2/2020 14:21:04 | K STITCHING Clothing | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Fantastic service and products | yes | |||||||||||||||||||||||||
62 | 8/25/2021 10:08:36 | Karoo Child | Liza Olivier | Positive | made by WAHM | 5 | 5 | 4 | 4 | 5 | yes | Affordable and stunning! | |||||||||||||||||||||||||
63 | 8/26/2021 9:31:56 | KStitching | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Absolutely love ordering and receiving beautifully hand made items from Jeanne-marie! Each and every interaction is always top notch service, and her work is beautiful. | yes | Thank you Jeanne-marie!!!!! | ||||||||||||||||||||||||
64 | 10/15/2020 22:08:03 | Loones for love | Sian Stoltz | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
65 | 1/18/2021 21:25:11 | Loving Cloth Bums | Bronwen Kotze | Positive | imported | 5 | 5 | 4 | 5 | 5 | yes | Great service! | |||||||||||||||||||||||||
66 | 1/17/2022 17:44:17 | Luier shakes | Debbie vd Westhuizen | Positive | made by WAHM | 5 | 5 | 3 | 5 | 4 | Did wait longer than I thought. But not excessive time. But I know that quality takes time | yes | Love the products I bought. | ||||||||||||||||||||||||
67 | 10/15/2020 22:20:28 | Luli&co | Sian Stoltz | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | My go-to as Lucille is so convenient living around the corner. Her products are such high quality and her lady cloth is so comfortable. | |||||||||||||||||||||||||
68 | 8/17/2020 20:18:49 | MamaSchoice | Lana Naude | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
69 | 8/25/2021 10:44:04 | MamaSchoice | Nonhle | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | It was my first time buying custom items from a WAHM and the service was excellent as well as the products. | |||||||||||||||||||||||||
70 | 1/18/2021 21:07:49 | Mammaschoice | Melanie Weideman | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | These are my absolute favorite nappies. The quality is impeccable will support over and over again. Communication is amazing | |||||||||||||||||||||||||
71 | 8/25/2021 10:35:28 | Mini Matters | Nonhle | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | Excellent service & great products. | |||||||||||||||||||||||||
72 | 10/15/2020 22:15:39 | Olive-reusable sa products | Sian Stoltz | Positive | made by WAHM | 4 | 4 | 4 | 4 | 5 | yes | Our first cotton fleece flats and I wanted to snuggle with them. They are so soft and the colours are one of a kind - you can pick them out in a line up. | |||||||||||||||||||||||||
73 | 8/25/2021 10:36:59 | Origami Eco Baby | Nonhle | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | Great service & products | |||||||||||||||||||||||||
74 | 1/17/2022 11:10:41 | Origami Eco Baby | Kimberly Vaughan | Positive | made locally | 5 | 5 | 5 | 5 | 5 | Excellent service! She is experienced with her products and was able to give great advice on what to use. It was great to be able to buy from several SA brands at one place. | yes | |||||||||||||||||||||||||
75 | 1/17/2022 11:52:13 | Origami Eco Baby | Chané Vaughan | Positive | made locally | 5 | 5 | 4 | 5 | 5 | yes | ||||||||||||||||||||||||||
76 | 8/26/2021 11:56:41 | Origami ECO Baby | Natasja Meets | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | Amazing help and advice and service | |||||||||||||||||||||||||
77 | 1/17/2022 19:29:30 | Origami Eco Baby | Jessica Helen Miller | Positive | made locally | 5 | 5 | 5 | 5 | 5 | yes | I was able to ask questions on watsapp and get advice before ordering. So helpful when you are new and worried about ordering the wrong thing. | |||||||||||||||||||||||||
78 | 12/8/2020 10:42:37 | Petit Pear | Marisa Hendricks | Positive | mixture | 5 | 5 | 4 | 5 | 5 | Love being able to buy multiple brands from one retailer. The courier was delayed with pickup but Nicola kept me informed throughout - excellent service. Love love love the JannaNanna ready-to-buy nappies, excellent for someone wanting WAHM goodies without the wait. | yes | |||||||||||||||||||||||||
79 | 8/25/2021 13:29:39 | Petit Pear | Taryn Rossouw | Positive | mixture | 5 | 5 | 5 | 5 | 5 | yes | As a FTCM I have collected from Nicole (ran out of flats during thrush), had couriers (WAHM nappy I HAD to have), had curbside delivery (she had a sale on, and my husband was in the area 😉), and emailed vouchers. Each transaction went smoother than anticipated, and I was beyond impressed. | |||||||||||||||||||||||||
80 | 8/25/2021 14:18:01 | Petit Pear | Zoë Grobler | Positive | mixture | 5 | 5 | 5 | 5 | 5 | yes | Just loved the personal experience of shopping here! So knowledgeable and helpful, but non pushy and ‘salesman-y’. I’ve recommended this place to SO many people, whether they have babies/use cloth nappies or not 🙈 | |||||||||||||||||||||||||
81 | 8/25/2021 21:25:26 | Petit Pear | Nicole Saaiman | Positive | mixture | 5 | 5 | 5 | 5 | 5 | yes | ||||||||||||||||||||||||||
82 | 10/1/2021 8:42:01 | Petit Pear | Chane | Positive | mixture | 5 | 5 | 5 | 5 | 5 | yes | Really fast service and love that I can order a variety from one place. The Pay just Now facility is awesome, it means I can buy nappies every month without it taking such a big chunk out of my budget. Really hope more retailers join Pay Just now. Petit Pear really does offer outstanding service and Nicolla was very helpful when I messed up my order. Would recommend them for sure | |||||||||||||||||||||||||
83 | 8/25/2021 16:34:27 | Petite Pear | Leana Hendrickse | Positive | made locally | 5 | 4 | 4 | 5 | 5 | yes | Love Petite Pear for all my cloth nappy needs. | |||||||||||||||||||||||||
84 | 12/2/2020 14:21:55 | Pixie Boo | Amanda Nel | Neutral | made by WAHM | 3 | 2 | 1 | 1 | 5 | no | ||||||||||||||||||||||||||
85 | 1/18/2021 21:45:34 | Pixie Boo | Corne Terblans | Negative | imported | 2 | 1 | 1 | 1 | 2 | I pre-ordered Wetbags and pockets from Pixie Boo in Feb 2020. After numerous excuses (including Covid which I understood and sympathised with) I finally received my things in end of November 2020. I had to eventually threaten them with legal recourse in order to get my things. They changed my order twice. What I ordered isn't what I received. They mad me choose other prints in July, and then again in November. Every time there was a different excuse as to why I didn't get my things. Eventually I just took what I could get as I paid more than R700 for pockets. When you try and send messages it sometimes took up to two weeks before getting a response. | no | I'm very dissatisfied with the service. They were highly recommended according to the sacnu poll as well as being affordable. It is very disappointing. | ||||||||||||||||||||||||
86 | 1/28/2021 9:04:34 | Pixie Boo | Gerda Kriek | Negative | imported | 1 | 1 | 1 | 1 | 3 | I ordered beginning of July at which stage the delivery date was stated as approx 14 days after the preorder closed. August I got a photo of the nappy I ordered. By October I still did not receive the nappy that was on it’s way. I experienced big communication problems, promises that my order was send, but not receiving the order and then not getting tracking details, not being able to reach them on any platform (messenger unanswered eventhough showing active, whatsap unanswered eventhough showing active, emails unanswered, reviews and new posts switched off on their page, posts not approved on business group etc) I ended up needing to assess the situation whether it’s really just a once off problem I’m having which needs a bit more grace from my side or whether it was a bigger problem and I made this neutral post on the business group: https://m.facebook.com/story/graphql_permalink/?graphql_id=UzpfSTU4MjIzMzA1OTpWSzozNTQ4NzMzMzkxODU2ODYx After this post was made I was contacted multiple times by Donovan (Robyn’s husband) on private platforms to tell me to take down the post (keep in mind he was repeatedly messaging me about the post, in all that time I wasn’t contacted once to get feedback on my outstanding order and the communication difficulties they were having irt feedback on my order were not a problem when asking me to take down the above mentioned post). I was then threatened with their lawyer (who also called me on my personal phone) at which time my lawyer took over discussions. My package was send about 25min after my lawyer spoke to them (this timeline I only saw after I tracked the package after I received it as they never communicated anything to me irt my order from the time the post was made on the business group). I’ve supported hundreds of cloth nappy retailers over the last 7 years, WAHMs, small businesses, mainstream retailers etc and this is the worst service I ever received. | no | I would definitely not recommend them | ||||||||||||||||||||||||
87 | 1/30/2021 9:46:57 | Pixie boo | Robyn | Negative | made by WAHM | 3 | 1 | 1 | 1 | 3 | Took 4 months to get order that I was promised would be delivered within 10 days (newborn cloth). Quality was average, fleece soakers are useless as so thin. Got to the point of having to post Facebook comments to get any response to my queries when the order was delayed again and again. Newborn boosters finally arrived when my baby was 6 months old and 8kg! And only because I said I was leaving the country I think. I understand she had a tough year but she was not realistic with her promises. | no | |||||||||||||||||||||||||
88 | 10/18/2021 21:51:21 | Pixie Boo | Lenae | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Was more than happy with my purchase and Robyn has the most beautiful personality | |||||||||||||||||||||||||
89 | 1/18/2021 21:01:07 | Pixie boo | Carla | Negative | made by WAHM | 5 | 2 | 1 | 1 | 1 | no | Rechecked products and quality is absolutely shocking! I could probably sew better even though I can't! Too much of a headache to contact the wahm , seriously not worth the trouble | |||||||||||||||||||||||||
90 | 10/15/2020 21:03:33 | Pixie Boo Bums | Bronwen Kotze | Negative | made by WAHM | 2 | 1 | 1 | 2 | 5 | Lack of communication was the key reason. Whatsapp and messages get responded to days later. I eventually received my parcel with all I ordered, which I was happy with but unfortunately I won't be ordering from them again. | no | |||||||||||||||||||||||||
91 | 10/1/2020 18:07:22 | Pixie Boo Cloth Bums | Carina van Brummelen | Negative | mixture | 3 | 1 | 1 | 1 | 3 | I was hoping that you could advice me on what steps to take. We are a couple of ladies (FTM to be exact), that ordered from this retailer based on reviews from other members on the group. Yet our orders have either not arrived or have arrived in batches, and communication is sporadic (the specific retailer seems to have a lot of personal problems). Is there something we can do to get our orders, and warn other members against ordering from this specific supplier? | no | I would love some advice. My email address is carinavanbrummelen@gmail.com | ||||||||||||||||||||||||
92 | 12/28/2020 12:16:53 | Pixie Boo Cloth Bums | Linzay Quin | Negative | made by WAHM | 2 | 1 | 1 | 1 | 1 | Ordered end of June - Production was 3 - 5 weeks. Now almost the end of Dec and still have not received product. Have asked for refund and have been ignored. | no | Very poor customer service and communication. Has ignored requests for refunds on overdue items. Very disappointed in service. | ||||||||||||||||||||||||
93 | 1/22/2021 11:29:01 | Pixie Boo Cloth Bums | Samantha | Negative | mixture | 1 | 1 | 1 | 1 | 1 | I've been waiting for going on 6 months for my goods. | no | Poor service and no communication. I won a raffle in mid-August 2020 and have yet to receive anything. Super disappointed. | ||||||||||||||||||||||||
94 | 1/19/2021 13:41:29 | Pixie Boo Cloth Bums | Leanne | Negative | made locally | 1 | 1 | 1 | 1 | 1 | Terrible quality products and even worse service/ communication. | no | Worst experience ever! | ||||||||||||||||||||||||
95 | 10/26/2020 17:19:19 | Pixie Boo WAHM | Nadea Heymans | Negative | made by WAHM | 1 | 1 | 1 | 1 | 1 | Purchased stuff 3 months ago and still waiting for my order. It’s not complex items either (Flats and prefolds). Takes days to respond to WhatsApp’s but can see her online. When I send emails/WhatsApp’s I receive a generic response about having changed suppliers and order being on the way in a few days. I’ve asked for my money back but that request is simply being ignored. At my wits end and really need advice on how to handle this. Zero communication from her! Don’t even want to trust a new/small wahm because I’m scared of losing my money again. | no | Please email me with any advice on how this can be resolved: nadeaheymans@gmail.com | ||||||||||||||||||||||||
96 | 10/15/2020 22:09:48 | Pokkelokkie | Sian Stoltz | Positive | made by WAHM | 5 | 5 | 4 | 5 | 5 | yes | Kerryn is helpful beyond the purchase and even when baby arrived long after I ordered. This is the epitome of service! | |||||||||||||||||||||||||
97 | 1/27/2021 22:39:44 | Pokkelokkie | Bronwen Kotze | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Just fantastic!!! Thanks so much Kerryn. Your service is superb and products are so great. Will definitely 100% recommend Pokkelokkie!!!!!! | |||||||||||||||||||||||||
98 | 8/24/2021 7:30:01 | Poopsydaisy | Amanda Nel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | Absolutely love working with poopsydaisy, yes they may be a bit more expensive than other wahms, but their quality can be guaranteed and you get exactly what you see! | yes | Love my poopsydaisy! | ||||||||||||||||||||||||
99 | 9/28/2020 16:06:06 | Sew Happy | Liezel | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Excellent service and flawless product | |||||||||||||||||||||||||
100 | 1/18/2021 21:34:53 | Silly Bums Cloth Nappies | Bronwen Kotze | Positive | made by WAHM | 5 | 5 | 5 | 5 | 5 | yes | Fantastic!!! And her nappies are so beautifully made. I still enjoying months after. |