Process Improvement Control Plan Template
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Process Name:[Insert Name]Process Owner:[Insert Owner]Revision Date:[Insert Date]
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Process Step
Control Item (Input or Output)
Control Method
Responsible Person(s)
Specification RequirementResponse Plan
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Example: Help desk call responseon hold wait timeCheck wait time every 30 minutesTier Two LeadIf wait time> 3 minutesTier Two lead to rebalance with staff from .......
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