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HECVAT™ Solution Provider Response - Start Here
Version 4.01
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Date Completed
3/5/2025
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Instructions for Solution Providers
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1. Complete the "Start Here" tab and review the "Required Questions" guidance to find the other sections are required for your product or service.
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2. Complete the "Organization" tab and the applicable questions in each of the next 5 tabs (Product through Privacy) that apply, based on your answers to the "Required Questions."
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3. Guidance in column E may change based on your answers to prompt details in "Additional Information." If leaving an answer blank, you must also state why in "Additional Information".
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4. DO NOT complete any fields in the "Evaluation" sheets or the "Analyst Notes" column.
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5. Return the completed file to institutions.
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* Denotes critical questions. Critical questions are those deemed most important to institutions by higher education volunteers.
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For full instructions, please visit educause.edu/HECVAT
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General Information
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GNRL-01Solution Provider NameMcGraw Hill
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GNRL-02Solution NameSIMnet
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GNRL-03Solution Description
Online Homework and Assessment products that include personalized learning expericneces and Microsoft Office Simulations.
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GNRL-04Solution Provider Contact NameTorger Wuellner
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GNRL-05Solution Provider Contact TitleDirector of Engineering
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GNRL-06Solution Provider Contact Email
torger.wuellner@mheducation.com
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GNRL-07Solution Provider Contact Phone Numbern/a
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GNRL-08Country of Company HeadquartersUnited States
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GNRL-09Employee Work Locations (all)United States
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Company Information
AnswerAdditional InformationGuidanceAnalyst Notes
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COMP-01Do you have a dedicated software and system development team(s) (e.g., customer support, implementation, product management, etc.)?*YesSoftware and System Development teams include Software Engineering, Network & Systems, Course & Product Implementation, Content, SMEs, User Experience, Quality Control, Customer Support, Customer Implementation and Professional Development, Escalated Support and Enterprise Services. The total staff is in the hundreds.Describe the structure and size of your software and system development teams. (e.g., customer support, implementation, product management, etc.).
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COMP-02Describe your organization’s business background and ownership structure, including all parent and subsidiary relationships.McGraw Hill is a leader in educational texts, teaching tools, innovations and expertise for more than 100 years. McGraw Hill distributes its educational content and learning solutions in more than 100 countries, with over 50 offices worldwide. We partner with students, educators, administrators and other professionals to deliver engaging, adaptive and personalized solutions that improve performance and results. We combine proven, research-based content with the best emerging digital technologies to guide assessment, teaching and learning to achieve the best possible outcome for students, instructors and institutions. 

For well over a century, McGraw Hill has been a leader in providing trusted information and analysis to offer solutions that improve learning outcomes around the world. From the Industrial Revolution to the Internet Revolution, McGraw Hill has filled a critical need for information and insight by helping individuals and businesses in a broad range of markets. We've been at the intersection of teaching, research, and learning innovation. In 1888 James H. McGraw, originally a school teacher from upstate New York, purchases The American Journal of Railway Appliances, to meet growing demand for insight into the rail industry. John A. Hill serves as editor at Locomotive Engineer. The McGraw and Hill Companies merged to form the McGraw-Hill Publishing Company, Inc. in 1917. 

For more information, please visit: https://www.mheducation.com/about.html 

McGraw Hill School is a privately held company with both national and international operations. Owner: McGraw-Hill School Education Holdings, LLC. Parent Company: Platinum Equity Capital Partners V, L.P.
Include circumstances that may involve offshoring or multinational agreements.
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COMP-03Have you operated without unplanned disruptions to this solution in the past 12 months?YesIncident triggered our incident mangement process.
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COMP-04Do you have a dedicated information security staff or office?YesYes, MH has a dedicated team of Cybersecurity engineers, architects, and analysts, reporting to the Chief Information Security Officer (CISO) who reports to the COO. The team also includes a 24x7 SOC to monitor and respond to cyberthreats. Describe your information security office, including size, talents, resources, etc.
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COMP-05Use this area to share information about your environment that will assist those who are assessing your company's data security program.All MH staff must pass background checks and take yearly trainings in data and privacy protection. Physical access to buildings is strictly controlled and monitored. Access to systems is restricted by role and uses two-factor authorization. Access to internal systems is restricted to company premises or through secure VPN.Share any details that would help information security analysts assess your solution.End Table Data
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Required Questions
AnswerAdditional InformationGuidanceAnalyst Notes
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REQU-01Are you offering either a product or platform, as opposed to only offering a serviceYesDO complete the Product and Infrastructure worksheets
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REQU-02Does your product or service have an interface?YesDO complete the IT Accessibility worksheet.
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REQU-03Are you providing consulting services?NoDO NOT complete the Consulting section in the Case-Specific worksheet
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REQU-04Does your solution have AI features, or are there plans to implement AI features in the next 12 months?NoDO NOT complete the Artificial Intelligence (AI) worksheet
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REQU-05Does your solution process protected health information (PHI) or any data covered by the Health Insurance Portability and Accountability Act (HIPAA)?NoDO NOT complete the HIPAA section in the Case-Specific worksheet
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REQU-06Is the solution designed to process, store, or transmit credit card information?NoDO NOT complete the PCI-DSS section in the Case-Specific worksheet
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REQU-07Does operating your solution require the institution to operate a physical or virtual appliance in their own environment or to provide inbound firewall exceptions to allow your employees to remotely administer systems in the institution's environment?NoDO NOT complete the On-Prem section in the Case-Specific worksheet
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REQU-08Does your solution have access to personal or institutional data?YesDO complete the Privacy tabEnd Table Data
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Note: The "Organization" tab is required for ALL products and services.
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Copyright © 2025 EDUCAUSE
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