On-call Compensation in Tech/IT
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Are you paid to be on-call?How is your on-call pay measured?What currency is this pay expressed in?How much are you compensated to be on-call?What best describes your role within your organization?How many people in the company take part in being on call?Is everyone on-call paid the same?What best describes how on-call is structured?How big is the tech/IT part of your company?How big is your whole company?How old is your company? (in years)If you're willing to share, what is your annual salary?What currency is your annual salary expressed in?If you're willing to share, what is the name of your company?Any other comments you would like to share?
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Yesper weekGBP500Management/leadership16YesOne dedicated team is responsible for ALL on-call51-150 people151-1000 people475000 to 99999GBPMonzo Bank
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It's complicatedn/a - it's part of my base salary/rateGBP4500Developer/Engineer50NoSome engineers are paid to be on call, others are learning and after a few months of training are inducted151-1000 people1001+ people1725000 to 49999GBPSkyBet
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Yesper dayGBP300Developer/Engineer0YesOnly when there's a critical event -- like a live demo is someone (/ two people if it's really important) per project asked to be on call51-150 people51-150 people525000 to 49999GBP
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Yesper weekGBP450Ops11NoOps team responsible for 1st line on-call with escalation to development and management teams if required11-50 people51-150 people1050000 to 74999GBP
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Yesper dayGBP35Ops20YesEach team is responsible for their own on-call51-150 people1001+ people3025000 to 49999GBPHachette UK
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Yesper dayGBP25Developer/Engineer100YesEach team is responsible for their own on-call51-150 people151-1000 people1050000 to 74999GBPJust EatDouble for Weekends
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Yesper dayGBP300"DevOps" (we know it's not technically a role, but some organizations use the term)5YesOne dedicated team is responsible for ALL on-call11-50 people11-50 people650000 to 74999GBPGeckoboard
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Yesper weekEUR500Ops20YesEach team is responsible for their own on-call51-150 people151-1000 people10EUR
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Yesper dayGBP70Developer/Engineer4YesOne dedicated team is responsible for ALL on-call51-150 people151-1000 people1050000 to 74999GBP
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Yesper hourGBP2"DevOps" (we know it's not technically a role, but some organizations use the term)6YesOne dedicated team is responsible for ALL on-call11-50 people51-150 people1650000 to 74999GBPWhen asked what the rate of pay is oncall, it's double my hourly rate (same for all staff oncall)
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Yesper weekGBP500Developer/EngineerYesEach team is responsible for their own on-call151-1000 people151-1000 people550000 to 74999GBPAs well as the set amount per week we are also compensated per hour of actually being called out. This varies between teams and is either pay or time off.
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Yesper weekEUR500Management/leadership12YesMultiple dedicated teams are responsible for ALL on-call11-50 people151-1000 people1850000 to 74999EURBigpoint GmbH
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Yesper dayEUR30Developer/Engineer80YesMultiple dedicated teams are responsible for ALL on-call51-150 people151-1000 people2025000 to 49999EURBelgium, count that we keep half of these amounts after tax :-)
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Non/a - we are compensated in additional time offDays off1"DevOps" (we know it's not technically a role, but some organizations use the term)3YesEach team is responsible for their own on-call11-50 people11-50 people15100000 to 149999Days off
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Yesper weekGBP300Systems Engineer8YesEach team is responsible for their own on-call11-50 people1001+ people3025000 to 49999GBPAdvancedMonzo rocks like Doctor Cox
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Yesper monthGBP375Developer/Engineer300YesEach team is responsible for their own on-call151-1000 people1001+ people2025000 to 49999GBPSky Betting and GamingOvertime is 1.5x for out of hours callouts
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Non/a - it's part of my base salary/rateGBP0Management/leadership100NoRota'd first/second line paid part of salary, on call third line paid per for time they work. No pay for being on standby151-1000 people1001+ people130100000 to 149999GBPWe design for only one to two call outs per month and don't require people to carry laptops etc
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Non/a - it's part of my base salary/rateUSD0Site Reliability Engineer (SRE)15000I'm not sureMultiple dedicated teams are responsible for ALL on-call1001+ people1001+ people42150000+USD
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Yesper weekGBP500Developer/Engineer3YesMultiple dedicated teams are responsible for ALL on-call11-50 people51-150 people550000 to 74999GBP
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Non/a - we are compensated in additional time offDays off0.5Developer/Engineer6NoEach team is responsible for their own on-call1001+ people1001+ people3010000 to 24999Days offSkyDifferent teams in sky (mainly different locations) offer different on call compensation. Some locations offer money for the week + pay + 1/2 for call outs. (London is not one of these locations, you do not have the option to not be on call if your team requires it. It is not written in your contract).
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Yesper hourGBP33"DevOps" (we know it's not technically a role, but some organizations use the term)20YesEach team is responsible for their own on-call51-150 people1001+ people2025000 to 49999GBP1 hours pay for each day I was on call, so 7 days. Double time on a weekend. Usually had 1-2 hours actually being called out.
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Non/a - it's part of my base salary/ratesalary0Developer/EngineerI'm not sureEach team is responsible for their own on-call151-1000 people151-1000 peoplesalary
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Yesper dayNZD58Site Reliability Engineer (SRE)15Yes2 Tier system, volunteers on tier 1, SRE tier 251-150 people51-150 people775000 to 99999NZDVendThere's different pay rates depending on After Hours Vs Weekend Vs Public Holiday. We're working on an automated way of paying out per hour/minute to make covering small time spans more attractive.
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Non/a - it's part of my base salary/rateEUR0Developer/Engineer3YesEach team is responsible for their own on-call0-10 people0-10 people10EUR
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Yesper weekSek5000Ops70YesEach team is responsible for their own on-call151-1000 people1001+ people8150000+SekKlarna3 day weekend after on call plus 2x hourly for every hour work during oncall (prorated)
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Yesper dayNZD35Developer/Engineer15YesMultiple dedicated teams are responsible for ALL on-call51-150 people151-1000 people1050000 to 74999NZDVend
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Yesper dayGBP70Management/leadership10YesMultiple dedicated teams are responsible for ALL on-call51-150 people151-1000 people10100000 to 149999GBP
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Yesper weekGBP450Developer/EngineerI'm not sureEach team is responsible for their own on-call151-1000 people1001+ people50000 to 74999GBP
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Yesper weekGBP675Developer/Engineer50YesEach team is responsible for their own on-call151-1000 people1001+ people10025000 to 49999GBPThe company is too large for me to know the number of people on call in total. There are 9 people on call in my front-end team which looks after a large e-commerce application, and there are many others on call for each back-end API.
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Yesper weekGBP400Developer/Engineer8YesOne dedicated team is responsible for ALL on-call11-50 people1001+ people1875000 to 99999GBP
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Non/a - we are compensated in additional time offInr0Developer/EngineerNo1001+ peopleInr
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Non/a - it's part of my base salary/rateINR0Developer/Engineer50YesEach team is responsible for their own on-call1001+ people1001+ people20150000+INRVMware
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Yesper weekEUR300"DevOps" (we know it's not technically a role, but some organizations use the term)30No1 person from the whole IT Group (not Dev Group) each week151-1000 people151-1000 people1725000 to 49999EURThe form was not created for my type of on-call. We don't get paid a set amount. We do 1 week of on-call and you are paid 15% of your montly salary for that month, so the amount varies from engineer to emgineer.
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Yesper monthGBP375Tech support30NoEach team is responsible for their own on-call11-50 people151-1000 people3025000 to 49999GBPIMServYou can be on call for more than one team. Payments stack
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Non/a - it's part of my base salary/rateN/a0Developer/Engineer200NoEach team is responsible for their own on-call1001+ people1001+ people15150000+N/aTableau Software
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Non/a - it's part of my base salary/rateUSD0Site Reliability Engineer (SRE)1500NoEach team is responsible for their own on-call1001+ people1001+ people20150000+USDNetflix
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Yesper dayEUR50Site Reliability Engineer (SRE)100YesEach team is responsible for their own on-call151-1000 people1001+ people2050000 to 74999EUR
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Yesper weekGBP200Developer/Engineer12YesOne dedicated team is responsible for ALL on-call11-50 people11-50 people1050000 to 74999GBP
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Non/a - it's part of my base salary/rateNo pay0Developer/Engineer20I'm not sureEach team is responsible for their own on-call11-50 people51-150 people410000 to 24999No paySojern
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Yesper monthGBP375Site Reliability Engineer (SRE)6YesEach team is responsible for their own on-call151-1000 people1001+ people1075000 to 99999GBPFlat monthly rate for being on a rota, on-call frequency various depending on team size. Lengthier call outs typically result in time in leu also at managers discretion.
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Yesper dayGBP100Developer/Engineer15YesOne dedicated team is responsible for ALL on-call11-50 people51-150 people250000 to 74999GBP
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Yesper weekDKK6000Ops5YesOne dedicated team is responsible for ALL on-call11-50 people1001+ people148150000+DKK
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Non/a - it's part of my base salary/rateGBP0Tech support10NoEach team is responsible for their own on-call51-150 people151-1000 people910000 to 24999GBP
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Non/a - we are compensated in additional time offDays off0Management/leadership6YesEach team is responsible for their own on-call11-50 people51-150 people2575000 to 99999Days off
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Non/a - it's part of my base salary/rateGBP0Developer/Engineer300YesOne person is assigned the on call engineer based on a rota51-150 people151-1000 people425000 to 49999GBP
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Yesper weekGBP300Tech supportI'm not sureMultiple dedicated teams are responsible for ALL on-call0-10 people51-150 people825000 to 49999GBP
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Non/a - it's part of my base salary/rateN/A0Developer/Engineer9I'm not sureEach team is responsible for their own on-call0-10 people11-50 people125000 to 49999N/AI think on-call should be distinct from normal role pay due to the impact it can have on your personal life.
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It's complicatedn/a - we are compensated in additional time offDays off0Developer/Engineer50NoEach team is responsible for their own on-call151-1000 people1001+ people2510000 to 24999Days offEUI
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It's complicatedper hourGBP130Developer/Engineer7NoEach team is responsible for their own on-call151-1000 people1001+ people14050000 to 74999GBPFinancial TimesI'm only answering for my program, others may do it differently. For us we have about 7 people who don’t mind being called up out of hours at any point but it's not a 1 person per week kind of thing. If we do get called we get 2.5x the pay for each hour we spent fixing something (rounded up). So it's a bit complicated.
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Yesper dayGBP28Developer/Engineer100YesEach team is responsible for their own on-call1001+ people1001+ people9625000 to 49999GBPBBCOn call payment is average of 20 for weekdays and 50 for weekends
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Yesn/a - it's part of my base salary/rateGBP0Tech support7YesOne dedicated team is responsible for ALL on-call11-50 people51-150 people1925000 to 49999GBP
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Yesper hourGBP3.5Developer/Engineer30I'm not sureEach team is responsible for their own on-call1001+ people1001+ people35GBP
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Yesper dayGBP30Tech support6YesOne dedicated team is responsible for ALL on-call0-10 people11-50 people310000 to 24999GBPITS
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Yesper monthGBP191.67Tech support7Yesthe whole customer-facing support team is responsible for customer-facing on-call. There is no internal-facing on-call.11-50 people51-150 people1925000 to 49999GBPThe 'out-of-hours allowance' is defined yearly and paid monthly, hence the odd number. It has no link to how many calls we actually get (average just over 2 a week) or the time spent dealing with them. We're expected to de-escalate the customer's situation from an emergency but not provide a comprehensive fix on call. The guide to achieve that is to be within an hour of an internet connection at all times while on call. Each engineer spends a week as primary contact, then the following week as secondary contact, and this rotates depending on the number of people on the rota (currently 7, which is low). All customer-facing support engineers are expected to go on the rota once they have enough experience, so the size of it fluctuates based on leavers and new hires, not by design.
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Yesper hourGBP2Developer/Engineer10NoEach team is responsible for their own on-call11-50 people11-50 people725000 to 49999GBPThe base on-call rate is 10% salary rate per hour and the requirement is to be within 30 minutes of my work laptop with internet access. However if we are called the time spent working on the issue is paid at 150% salary rate.
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Yesper monthGBP500Developer/Engineer11YesEach team is responsible for their own on-call11-50 people51-150 people450000 to 74999GBPInfinity Works
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Yesn/a - it's part of my base salary/rateGBP0Tech support7YesOne dedicated team is responsible for ALL on-call11-50 people11-50 people1825000 to 49999GBP
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Non/a - it's part of my base salary/rateGBP0Developer/Engineer50YesEach team is responsible for their own on-call151-1000 people1001+ people525000 to 49999GBP
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Yesper dayGBP100Developer/EngineerNoEach team is responsible for their own on-call51-150 people151-1000 people25000 to 49999GBP£100 for being on called and then 1.5x basic rate if we are actually called on that day (more on Sunday or BHs)
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Non/a - it's part of my base salary/rateGBP0Management/leadership2I'm not sureEach team is responsible for their own on-call0-10 people11-50 people1475000 to 99999GBPWe’re a small business and don’t have formal ‘on call’ as such. We do our best to make sure everything runs smoothly but if there’s a critical issue out of hours everyone is expected to drop what they’re doing and pitch in, it’s more of a cultural behaviour than part of anyone’s contract.
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Yesper hourEither time-off (default) or I can convert to local currency at my choice. -1Site Reliability Engineer (SRE)50000YesEach team is responsible for their own on-call1001+ people1001+ people20150000+Either time-off (default) or I can convert to local currency at my choice. GoogleI can't give a figure for comp - I get paid 0.33% of my base rate per qualifying hour of oncall; qualifying hours are those outside standard working hours.
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Yesper dayGBP40Developer/Engineer20YesEach team is responsible for their own on-call1001+ people1001+ people5025000 to 49999GBPThales Ground Transportation Systems
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Noper weekPaid nothing. It's a part of my job0Developer/Engineer30I'm not sureOne dedicated team is responsible for ALL on-call151-1000 people1001+ people10150000+Paid nothing. It's a part of my job
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Yesn/a - we are compensated in additional time offDays off0Developer/Engineer10YesEach team is responsible for their own on-call151-1000 people1001+ people2050000 to 74999Days offSky
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Yesper dayGBP75Tech support10NoOne dedicated team is responsible for ALL on-call51-150 people151-1000 people25000 to 49999GBP
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Yesper dayAUD100AUD
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Yesper hourGBP22Developer/Engineer3YesOne dedicated team is responsible for ALL on-call0-10 people11-50 people10000 to 24999GBP
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Yesper weekEUR1050Site Reliability Engineer (SRE)200YesEach team is responsible for their own on-call and there's a central Incident Command team1001+ people1001+ people10150000+EUR
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Non/a - it's part of my base salary/rateGBP0Developer/Engineer50000I'm not sureEach team is responsible for their own on-call1001+ people1001+ people50GBP
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It's complicatedn/a - we are compensated in additional time offDays off0"DevOps" (we know it's not technically a role, but some organizations use the term)4I'm not sureOne dedicated team is responsible for ALL on-call51-150 people151-1000 people775000 to 99999EUR
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Yesper weekGBP350Management/leadership10000I'm not sureEach team is responsible for their own on-call1001+ people1001+ people25150000+GBPAmazon
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Yesper dayGBP29.05Developer/EngineerNoEach team is responsible for their own on-call151-1000 people151-1000 people1850000 to 74999GBPYOOX Net-A-PorterOn-call pay was based on salary - 24 hours on call was paid at 1 hour's salary
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Non/a - it's part of my base salary/rateGBP0Ops100NoEach team is responsible for their own on-call151-1000 people1001+ people10050000 to 74999GBP
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It's complicatedn/a - it's part of my base salary/rateGBP0Developer/Engineer4Yes0-10 people0-10 people1010000 to 24999GBP
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Yesper hourGBP8.2Developer/Engineer2NoOne dedicated team is responsible for ALL on-call51-150 people151-1000 people200025000 to 49999GBPEQ
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Yesn/a - we are compensated in additional time offDays off1Site Reliability Engineer (SRE)40NoEach team runs an on-call rotation for some of their services and as an escalation point for others. SRE is on call for shared infrastructure and some services.51-150 people151-1000 people7150000+USD
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Non/a - it's part of my base salary/rateGBP0Product manager4YesOne dedicated team is responsible for ALL on-call11-50 people51-150 people750000 to 74999GBPMoving to engineers support model.
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Yesper dayGBP100Developer/Engineer8YesMultiple dedicated teams are responsible for ALL on-call11-50 people151-1000 people625000 to 49999GBP
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Yesper hourUSD65Developer/Engineer1YesContractor0-10 people0-10 people1275000 to 99999USD
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Non/a - it's part of my base salary/rateGBP0Developer/Engineer30NoEach team is responsible for their own on-call151-1000 people1001+ people7GBP
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Yesper dayGBP50Developer/Engineer20YesEach team is responsible for their own on-call151-1000 people151-1000 people30
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Yesper weekGBP250Ops10NoMultiple dedicated teams are responsible for ALL on-call11-50 people51-150 people1050000 to 74999GBP
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Yesper weekEUR300"DevOps" (we know it's not technically a role, but some organizations use the term)3YesOne dedicated team is responsible for ALL on-call11-50 people11-50 people1225000 to 49999EUR
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Yesper weekDays off0.5Developer/Engineer12YesMultiple dedicated teams are responsible for ALL on-call11-50 people51-150 people575000 to 99999GBPTriptease 0.5 days per week on call is base rate (even if no call outs). If called out we get time off equal to the time spent fixing issues.
If called overnight, we are expected to prioitise rest over being on time the following day.
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Non/a - we are compensated in additional time offDays off0Management/leadership50NoMultiple dedicated teams are responsible for ALL on-call151-1000 people151-1000 people775000 to 99999GBP
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Non/a - it's part of my base salary/rateGBP0"DevOps" (we know it's not technically a role, but some organizations use the term)4I'm not sureMultiple dedicated teams are responsible for ALL on-call0-10 people151-1000 people1950000 to 74999GBPWe're not *officially* on call, but most of the time, those of us in the ops team are keeping a gentle eye on things and will jump on if necessary. It's very unusual at least one of us isn't reachable if something bad happens, and it happens earlyy enough that it's not a burden on home life. If it results in a substantial amount of out of hours work then we can take the time off in lieu.
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Yesper monthGBP366Ops5YesOne dedicated team is responsible for ALL on-call11-50 people151-1000 people6025000 to 49999GBP
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Non/a - it's part of my base salary/rateUSD0Site Reliability Engineer (SRE)200NoEach team is responsible for their own on-call151-1000 people1001+ people11100000 to 149999USD
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Yesper hourEUR27Developer/Engineer5NoEach team is responsible for their own on-call151-1000 people1001+ people4650000 to 74999EURWe only do "Rufbereitschaft", which is by German law differentiated to actual on call duty.
You must be able to attend social, family or sports events whole being on call. There's no real time deadline to take calls, on our customer it translates to a 2 hour deadline to start reacting.
Everything with forced quicker reaction is "Bereitschaft" in Germany and falls under actual work hours and their consequences, like minimum breaks between end of on call and start of next normal shift.
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Yesper weekGBP630"DevOps" (we know it's not technically a role, but some organizations use the term)5YesOne dedicated team is responsible for ALL on-call11-50 people51-150 people1075000 to 99999GBPAdditional pay per hour of incident resolution. Minimum 1 hour, then 15 minute increments.
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Non/a - we are compensated in additional time offDays off0Management/leadership2YesOne dedicated team is responsible for ALL on-call0-10 people0-10 people8100000 to 149999CHF Finity SA
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Yesper weekNok4800"DevOps" (we know it's not technically a role, but some organizations use the term)6YesAll employees are in on-call rotation0-10 people0-10 people275000 to 99999USD
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Noper hourDays off1"DevOps" (we know it's not technically a role, but some organizations use the term)100NoEach team is responsible for their own on-call151-1000 people151-1000 people10100000 to 149999USDWe get time off 1:1 with being called after hours, minimum 1 hour. If I get called at night I take time off the next week.
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Yesper weekCAD250Developer/Engineer1200NoEach team is responsible for their own on-call1001+ people1001+ people4075000 to 99999CADSAP
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Yesper weekGBP250"DevOps" (we know it's not technically a role, but some organizations use the term)3YesOne dedicated team is responsible for ALL on-call11-50 people11-50 people350000 to 74999GBP
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Non/a - it's part of my base salary/rateUSD0Developer/EngineerI'm not sureEach team is responsible for their own on-call1001+ people1001+ people43150000+USDMicrosoft
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Non/a - it's part of my base salary/rateUSD0Developer/Engineer200YesLittle bit of 2, little bit of 3, all moving towards 3151-1000 people1001+ people5150000+USD
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Non/a - it's part of my base salary/rateUSD0Developer/Engineer200YesEach team is responsible for their own on-call151-1000 people1001+ people17100000 to 149999USD
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Non/a - it's part of my base salary/rateEUR0Site Reliability Engineer (SRE)900YesEach team is responsible for their own on-call1001+ people1001+ people12150000+EURFacebookNot compensating on-call makes engineers feel that it's not really valued.
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