Careers Page- User Interview Responses.xlsx

	A	B	C	D	E	F
1	Question	Participant A	Participant B	Participant C	Participant D	Participant E
2	Current Role/ Occupation	Video editor at The Metropolitan Museum of Art	Associate producer & editor for capital projects at The Metropolitan Museum of Art	Student at Columbia + Data Analytics Intern at The Metropolitan Museum of Art	TMS Teams at The Metropolitan Museum of Art	Manager of Budget at The Metropolitan Museum of Art
3	Reason and motivation for applying for this role	Worked as an independent film maker for years, project to project. Drawn to the stability factor of the job. Wanted to transition from a freelancer to a full-time staff position.	Previously worked in a different field and industry (Digital publisher in education technology). Was open to a lot of opportunities and was looking for experiences that- aligned with current experience + more fullfilling and creative. "I was interested because, you know, it was The Met. I had that instant brand recognition and I love The Met.."	Has a lot of interests career wise and wanted to explore the digital analytics side.	Previously worked as a collections manager. Wasn't looking for a different job but saw an alert on this job posting and applied out of interest to expand experience.	In and out of work so needed financial and work stability. Visited The Met multiple times before and wanted to be a part of the team behind it. Wanted to explore how accounting and finance would apply in museums.
4	Experience with your most recent job application process	Previously got work through word of mouth and recommendations. Recent job application process was lengthy and formal compared to their previous experience.	Remembers application and interview process going smoothly. With each interview they could understand more about the requirement, work culture and environment. Expressed that the recruitement process was a bit lengthy (3 months). They almost forgot that they applied in the first place. Tried to go back to workday to see the materials they had submitted but could not see it. Later went to check for them on their laptop instead. Initially didn't understand what "end dated" meant and looked it up but that confused them more. Later realised it probably meant it was a contract position.	Found it easier than other applications. Expressed that for most job application they had to upload their resume but also had to re-enter that same information on the portal again. "Why are you asking my work experience again if you already have my resume?" They liked that the application involved some writing questions that allowed them to further express their interest in the position. But, in terms of time management, they said it would be nice to know what is required for the application before starting to fill it.	They found their previous workplace's application process so tedious that this was almost a cakewalk (in the context of time and background check.) Thought workday in terms of user experience was just fine- didn't face much problems. Mentioned that it look 4 months to hear back but it wasn't a concern since their previous job application took longer. Point of frustration- background check process. "background check in terms of communication, clarity and pacing was a whole outlier in the process." Felt that contact resources were given pretty freely. If they had more questions about the position they asked recruitors and less of website browsing.	Found it convenient to apply through an external platform like workday- easy and structured. Process was lengthy (3 months). Sometimes wanted to go back to the portal to see job requirements, description, submitted material for reference (to prepare for the interview) but could not find it. They went to look for the job description where it was posted. Had a positive experience with the recruitor and their willingness to answer questions. There was ambiguity in terms of where they stood in the process (timeline). Even during the background check process, they did not know if there would be more interviews or they got the job. "If I knew upfront that it would take xyz weeks or months for my recruitment process it would have been a little smoother"
5	Discovery of the job opportunity	Heard about the opportunity from a friend who was working at The Met. Would think of applying through job boards but in their experience has never actually landed a job that way- mostly through word of mouth and recommendations. "I always feel like i'm completely wasting my time applying for jobs on places like indeed or linkedin.."	Had some trouble trying to recollect in detail. They felt like it was a long time ago since they applied. Said they might have come across this job through LinkedIn- email notifications from LinkedIn. Otherwise would use LinkedIn email notifications, list serves, Alumni network program, etc.	Mostly, browsing on LinkedIn for opportunities. For this internship specifically, they specifically went to The Met's website to see if they were eligible for any opportunities. "If there's something I'm passionate about I would go to their website and check if there's anything interesting"	Found this job opportunitiy in a notifaction through a job lists serve. Generally uses gmail alerts or NYFA (New York Foundation for the Arts) for different opportunities in museum studies	Heard about the opportunity through a well-wisher and applied through a referral. Otherwise, would usually look for jobs on LinkedIn or on respective websites if the company interests them. 70% LinkedIn/ Job boards, 20% Interest, 10% Referrals/ Word-of-mouth
6	Decision to apply	Applied to whatever is the trendiest job right now that fit their skillset. Wanted career stability.	They felt like the job requirements aligned with their skillset even though they had experience in a different industry. Emphasised that the line asking everyone to apply regardless of their background, gender and race was welcoming. "When I saw that explicitly laid out it served as an extra boost to go ahead and apply.."	Open to opportunties that match their qualifications.	It was important to them that the organisation's goals, missions and values aligned with their own.	Requirements, Salary, Purpose- doing good, Mission, Strength of the market, Position (Experience wise)
7	Factors influencing the decision	Demand of the job, Stability.	Exploring different options, Alignment of the experience, Salary, Impact on community, Fulfilling work, Company culture and values. "[The Met's values] did speak tome especially the part on integrity- 'staying true to our mission but also acknowledging when we fall short and evolving'..."	Alignment of experience, Places that are more well rounded, Location, Salary, Diversity, Company culture. "General vibes" "I like to see that a workplace cares about who they are hiring"	Fair compensation- top of mind, Work-life balance, DEI initiatives, hybrid work schedules. "[Work-life balance] is important to job seeking candidates but you don’t know how it will play out until you have actually spent time in the instituition" They looked through offer letter to know more about benefits- tuition assistance programs, maternity leaves, health benefits.
8	Interpretation of the term career opportunities	Full-time positions, contract positions, permanent opportunities (Since they were looking for those at that specific moment).	N/A	Full-time positions, part-time, Internships, Apprenticeship.	N/A
9	Important points/ sections in a job description	Reputation of the workplace/ organisation, how their work environment is, salary, description of the job and responsibilites.	Responsibilities of the job, required or nice to have experience, Salary range, Values, Statements that are inclusive and invite people to apply. "If there are certain filters for the candidates, it is best to know before putting your hat in the ring."	Salary range, qualifications, location, about the company (company culture).	Family planning- hard info to get as an external applicant. Hybrid work schedules.
10	Ranking decision factors in terms of importance (Most to least)	Salary + Benefits Company culture WFH + Location Visa sponsorship "Tough question. It's a tricky question to rank these because they are all kind of important.."	Location Company culture Salary Benefits WFH Visa sponsorship	Salary Company culture WFH Location Benefits Visa sponsorship	Salary + Benefits (Compensation) Company culture WFH Location Visa sponsorship
11	Reason	Salary- they need to support themselves and their family. Benefits- they previously used to depend on their partner's benefits but now would like to have their own. Company culture- "you want to work at a place you enjoy going to and with people you respect and enjoy being around.." Location- WFH flexibility would allow them to be more present especially with a child.	Location- Very much based in new york and has no intention of moving. Company culture- Fully remote in previous company so did not want to feel that disconnect again. Salary & Benefits- Job that pays well. Considers salary and benefits as a single thing.	Company culture- Does not want to work at a place where work culture is not great. WFH- Finds that flexibility important (Almost dealbreaker) Benefits- Didn't think it was that important, knowing what it includes.	Salary + Benefits were combined because they felt they both come under compensation.
12	Company Culture interpretation	Values of the company in the work place, the way people treat each other, pressures people feel day to day, expectations and boundaries of people/ co-workers.	Larger values and mission of an organisation. Norms that exist, how people generally treat each other in a work context. How teams operate. "I think it comes down to the people in your organisation who make up company culture but also partially comes down from the top up."	A place where you can ask a lot of questions without feeling judged. Staff community culture (Appreciates the staff only events that happen time to time). "Your work is where you are spending most of your time after graduating."	It means diversity, equity, inclusion, accessibility efforts in terms of what initiatives they have undertaken and how much resources in terms of staffing and money they are putting. How work-life balance is honoured, are you expected to work overtime? How good are they in retaining the staff they have? Initiatives in place to make sure that employees wellness is supported. "We have a wellness room here which is kind of amazing and also all-staff activities which is pretty great."
13	Importance of organization’s goals, values, or mission when applying	They want to work for a place that is doing good in our world and would not want to be associated with a company that is harmful or percieved as harmful. Unlike the independant work they did in the past, this is the first time they are working for an institution where the films they are making are representing the place. "Luckily The Met is in a fantastic place and i'm happy to do work for them. I think they have great values and a great mission"	Wants to work at a place that they feel welcomed at and actually enjoy working with fellow employees. Thinks its important that this information is mentioned somewhere for applicants to get a sense of the kind of organisation they are applying to.	Important to them because they want to feel like they're working towards something meaningful. "Especially when I know people are being impacted by what we do"	They are incredibly important. They impact an employees day to day. Especially for museums since they have seen some struggle to have a solid mission statement, that can affect everything in terms of where resources are devoted, collecting practices and also hiring. Values can give structure to everything like policies, to HR training, how policies are executed. Did not find this info on the public facing website but found it on an internal documentation. Later also found it in the new hire package.
14	Reflection- Positive and negative moments of job search	Felt it was a very long process, spanning over 4-5 months. They were hoping to hear sooner to decide if they should continue their job search. Acknowledged that it might be an internal process of how individuals are recruited. "It was hard for me as the person applying and waiting to have the patience and maintain hope that I was gonna get the job.."	The responsiveness and the willingness to answer questions from both the HR department and interviewers was a positive moment.	Negative- Redundancy of submitting a resume and filling out the exact same information again. Positive- Found applying through LinkedIn (Easy Apply) much easier.	Negative- Background check process was a bit clunky. Positive- Recruitor ensured the experience was pleasant. Got to interview with the chief digital officer.
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