Copy of Combined Survey Results

	A	B	C	D	E	F	G	H	I	J	K	L	M	N	O	P	Q	R	S	T	U	V	W	X	Y	Z	AA	AB	AC	AD	AE	AF	AG	AH	AI	AJ	AK	AL
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2		www.AutomotiveManagementNetwork.com Copyright 2020
3		Click here for detailed results from each company
4	Number	DARK GREEN = YES LIGHT GREEN = PARTIAL COMMENTS ON SURVEY COMPANIES NOT LISTED HAVE NOT RETURNED THE SURVEY* CONTINUALLY UPDATED BY COMPANIES	AutoFluent	Allsystems Max	Auto Shop Writer	AutoSoft Online	CAR	CoStar	Digital Wrench	Direct-Shop	Garage Partner	GEM-CAR	Genesis Four	Getafix	Invomax	MAM Software	Max1 Solutions	Maxx Traxx	MCI Methods	Mitchell 1	Omnique	Pace / Yes	Pluss	PM Attendant	ProfitBoost	Protractor	Ramp	Repair Trax	R.O. Writer	Shop Boss	Shop Key	Shopmonkey	Shop Ware	Smart Auto Shop	Tekmetric	WinAIMS	Winworks Auto	Workshop
5		Cloud Based

6		Appointments
7	6	Can appointments be displayed in different colors depending on factors such as: Waiting, after hours arrival, loaner car reservation, shuttle required, call to remind, type of service, etc.?		*	*		*					*	*	*				*															*		*
8	7	Can appointments be dragged and dropped on the appointment scheduler?		*								*	*					*	*				*
9	8	Does a warning occur when making an appointment if the customer has previously not shown up for appointments?		*								*									*											*
10	9	Can an appointment for the next scheduled maintenance be generated automatically?		*	*				*			*						*			*											*	*
11	10	When an appointme nt is made, is the time, date and user who made the appointment automatically recorded and saved?		*																								*							*			*
12	11	Does a warning occur if there ar e other appointments or open RO's for a vehicle when a new appointment is being entered for that vehicle?		*	*																								*			*
13	12	Does an appointment change color on the schedule when the appointment time is approaching or past?	*	*	*		*					*						*								*		*				*
14	13	Is there integrated loaner car reservations and tracking?			*							*							*							*
15		Communication
16	14	Can texting be sent and received within the software?	*	*			*		*									*	*	*						*			*			*			*		*	*
17	15	Can status updates be automatically texted to customers when the status of their vehicle changes?		*			*												*							*			*				*		*
18	16	Can emailing be done directly through the software without having to go into a separate email program?		*	*														*	*						*					*	*			*
19		Inspections
20	17	Are electronic vehicle inspec tions integrated?		*					*			*						*						*						*		*
21	18	Can photos be attached to failed items?		*															*		*					*
22	19	Can Job kits be attached to failed items?		*	*													*		*												*
23	20	Can inspections be emailed and texted to customers?		*		*	*												*	*						*						*						*
24		Job Kits
25	21	Can jobs performed or estimated be saved as vehicle specific job kits?	*	*			*					*						*	*											*
26	22	Can job kits include other job kits and multiple labor operations?	*						*																							*
27		Labor operations
28	23	Is there integrated time clocking for technicians?		*					*					*				*										*				*						*
29	24	Is there capability for multiple labor rates (10 or more)?		*			*		*		*	*	*					*			*								*	*								*
30	25	Can times for multiple technicians be entered into a single labor operation?		*						*								*								*						*						*
31		Parts and Inventory
32	26	Can the software automatically adjust stocking levels according to parameters that have been set by the user?		*						*		*														*												*
33	27	Is there a feature where the software automatically contacts integrated vendors according to a designated schedule and updates pricing for all part information that is in the software?	*	*	*				*	*		*						*														*
34	28	Can different matrices be assigned to different types of parts, different brands, different vendors and different customers?	*	*									*		*			*								*				*		*	*
35	29	When parts are ordered (and when they arrive), is the time and the person placing the order recorded?	*		*							*																				*	*					*
36	30	When an authorization is entered, is the advisor prompted to order parts that are not in the facility and have not already been ordered?		*	*		*					*	*																*		*	*	*
37	31	Can purchase orders be generated for parts that are needed, but are not in the facility and have not already been ordered, for future appointments within a selected date range?	*	*			*		*																							*	*
38	32	Are there different colors assigned to different parts statuses?		*	*				*				*					*													*
39	33	Does the displayed status of a part change automatically when the actual status of the part changes?		*								*									*
40	34	Are there reminders which alert service advisors that an expected arrival time for a part is past due.																													*
41	35	Is online parts cataloging and ordering integrated for all major catalog and ordering platforms?		*									*					*	*													*	*		*
42	36	Are parts returns and core returns tracked?					*													*												*						*
43	37	Is there a merge feature where duplicate parts can be merged together quickly and easily?			*		*																						*				*
44		Repair Orders
45	38	Are there different colors assigned to different RO statuses?		*										*				*								*			*	*		*	*		*			*
46	39	Does the displayed status of an RO change automatically when the actual status of the RO changes?												*															*			*
47	40	When someone is working in an RO, will the software block anyone else attempting to work in the RO, and alert them before they attempt to work in the RO?		*	*								*							*						*						*	*		*			*
48	41	Can part or all of an RO be copied and pasted into another RO with a single action?		*	*				*				*	*																			*					*
49	42	Is there a profit checker that displays fit dollars and percentages for each individual part, each labor operation, each job subtotal and the entire order?		*	*								*	*						*										*	*
50	43	When jobs are copied from history, do both the parts and labor prices update automatically?	*						*			*											*															*
51	44	Does an RO change color on the work in progress screen when the technician exceeds the sold labor time?	*	*	*				*			*																				*	*
52	45	Can partially completed R O's be split between pay periods so that technicians can be credited with their current progress on an RO even though all work on the RO has not yet been completed?							*			*																		*		*	*		*
53	46	Can documents and photos be attached and saved to RO's?	*						*																										*			*
54	47	Are the following items optional to display or not display on the customer invoice: Part numbers, individual part prices, labor times, individual labor prices?											*	*					*													*
55	48	Can mandatory checklists be created that a service advisor must complete to advance when entering information into RO's and completing RO's?	*	*	*				*			*		*															*			*			*			*
56		Recommendations
57	49	Can previous recommendations be included on invoices, RO's, estimates, inspections and worksheets?		*					*					*
58	50	Do previous recommendations include the name of the advisor and technician who originally made the recommendations?							*																				*				*
59	51	When recommendations appear in a list, can they be reordered by priority.																					*
60		Scheduled Maintenance
61	52	Can a grid be included on any RO (or invoice, or estimate or worksheet) that includes all scheduled maintenance intervals, along with when they were last performed and when they are next due (both date and miles) according the service history?	*	*								*											*
62	53	Does the software calculate maintenance interval due dates based on actual miles driven for each individual vehicle according to the service history?		*									*										*							*	*							*
63	54	Are scheduled maintenance reminders generated and sent automatically when the assigned time or projected mileage has been reached?	*	*					*	*		*	*	*																*	*							*
64	55	Can maintenance intervals be assigned to job kits so that the services come up as due according to whatever parameters are set by the user.							*																								*
65		Service History
66	56	Are Carfax service history reports integrated?											*							*												*	*
67	57	Can service history from other shops be integrated with the shop's service history for a vehicle?	*	*	*							*	*	*					*							*												*
68		Tires
69	58	Are new tire serial numbers automatically sent to the manufacturer once the numbers have been entered into an RO?												*
70	59	Is there integrated tire cataloging and ordering?																*													*	*
71		Training
72	60	Is there a regular schedule of webinars or podcasts for training new users and explaining updates?	*		*				*										*	*															*			*
73	61	Is there a regular schedule of webinars or podcasts for training new users and explaining updates?							*										*	*											*							*
74		Vehicle information
75	62	Does the vehicle VIN and other key information display on all screens when working in an RO so there is no need to back up or change screens?			*				*				*
76	63	Will entering the license plate number autofill vehicle information such as VIN, year, make, model, and engine?							*						*				*											*			*					*
77	64	Is there a merge feature where duplicate vehicles can be merged together quickly and easily?			*				*
78	65	Can documents and photos be attached and saved to vehicles?	*						*																				*	*								*
79		Other software features
80	66	Can all functions be performed paperless?
81	67	Is there integrated electronic signature capture?			*				*											*											*	*					*
82	68	Is credit card processing integrated?																*	*											*		*	*				*
83	69	Is there a caller I.D. feature that displays customer information when an existing customer calls?		*	*							*																		*
84	70	Is lube (oil change) sticker (label) printing integrated?							*																						*
85	71	Are all functions mobile device compatible?	*		*				*											*											*		*				*
86	72	Can key performance numbers be compared with other users of the software?	*		*				*											*											*	*
87	73	Can information be exported to spread sheets, and imported from spread sheets?	*	*			*		*				*	*					*	*									*		*		*				*	*
88	74	Are there integrated mapping and directions to and from the shop, customers, vendors, etc.?							*			*	*
89	75	Are there different subprograms or modules for different employees (technicians, advisors, parts, manager)?	*	*	*				*		*		*	*				*	*										*	*		*	*				*	*
90	76	Can technician assignments be dragged and dropped on a technician assignment screen?	*		*			*												*										*	*		*					*
91	77	Is there a merge feature where duplicate customers can be merged together quickly and easily?			*				*
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