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RFP DO26-046 Retail Sales Management Suite
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Attachment 3 - Business Information
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EVALUATION CODE:
(M) Mandatory Specification or Requirement - Offeror is required to respond to each (M) specification or requirement with a statement outlining its understanding and how it will comply. Failure to comply or respond to any (M) specification or requirement may render Offeror’s Proposal non-responsive and no further evaluation will occur.
(ME) Mandatory and Evaluated Specification - Offeror is required to respond to each (ME) specification with a statement outlining its understanding and how it will comply. Offeror's response will be evaluated and scored. Failure to comply or respond to any (ME) specification may render the Proposal non-responsive and/or will result in zero (no) points awarded for this item.
(E) Evaluated Specification - Offeror response to each (E) specification is desired and will be evaluated and scored. If not available, respond with “Not Available” or another response that identifies Offeror’s ability or inability to supply the item or Service. A response is not required, but failure to respond will result in zero (no) points awarded for this item.

NOTE: For each specification or requirement listed as (M), (E), or (ME) that exists in your proposed Service, but is accomplished in a manner other than described in that section, Offeror MUST identify the variation and provide a complete detailed explanation of the variation, and how the solution would otherwise address the underlying business need. Acceptance of a variance in method to accomplish (M) and (ME) specifications or requirements is at the sole discretion of Boise State University and the evaluation committee.
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EVAL CODESPECIFICATION DESCRIPTIONOFFEROR RESPONSE
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BUSINESS INFORMATION
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MEDescribe in detail your knowledge and experience in providing Services similar to those required in this RFP. Include business history, description of current service area, and customer base. Specifically, include experience in other universities or higher education institutes or similar organization within the last three (3) years.
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MEProvide information about the number of Service deployments that your company has implemented at universities or higher education institutions (preferred) or other similar organizations, how long those Services have been in use, and what percentage of your business higher education constitutes.
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MEDescribe your qualifications for successfully completing the requirements of the RFP.
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MEStaffing Plan - Provide a detailed staffing plan with a chart showing all technical and functional roles that you will provide to carry out the work of the ensuing Contract. Provide a plan of technical and functional roles and an estimate of total hours that need to be provided by Boise State. Explain how the workflow will occur using the staffing plan based on the requirements of this RFP.
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MEEscalation Plan - Provide an Escalation Plan describing the response time and escalation procedure. The Escalation Plan must provide the contact information of the personnel who will handle the escalation process for the resulting Contract. Upon award, the University may require an Escalation plan including name, title/position, contact phone, and email.
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MEProject Management Plan - Provide a Project Management Plan and Project Schedule that includes criteria listed in Section 5.8, Project Management Plan. Ability to deliver and complete installation as requested will likely be a component of the award.
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MEReferences - Provide company name, contact name, email and phone number for two (2) professional references from Universities (preferred) or companies who are using or have similarly used your proposed Service. Must be knowledgeable with the implementation of this software.
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MEReferences - Provide company name, contact name, email and phone number for two (2) professional references from Universities (preferred) or companies who are using or have similarly used your proposed Service. Must be knowledgeable with the implementation of this software.
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MEReferences (Lost Account) - Provide company name, contact name, email and phone number for one (1) professional references from a University (preferred) or companies who have similarly used your proposed Service in which you lost the account within the last twelve (12) months. Must be familiar with the implementation of this software.
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