ABCDEFGHIJKLMNOPQRSTUVWXYZ
1
Introduction:
A quality program is one that is reflective and willing to improve, change, and grow. It believes in successful
outcomes for its participants. It understands that improving program quality is an ongoing process.

Self-assessment provides an important opportunity programs to identify strengths and weaknesses.

The QSA Tool is a resource that builds upon the experience, knowledge, and research of afterschool
practitioners and policymakers from across the country. It’s called a “tool” because it is meant to help our
organization grow over time. It is not meant to be used as a device for judging the program as “good” or “bad.”
Rather, the QSA Tool is intended to be used as a guide for reflecting on our program and making every part
of it the best that it can be.

The QSA Tool will help our organization recognize what it’s doing well and uncover strategies we can
implement to improve on our weaker areas.

How to Use and Read the QSA:
There are 11 elements (categories) that we looked at. Each element is in it's own tab at the bottom of this spreadsheet. Clicking on one of the element tabs will take you to the
scores for that element. The QSA is done quarterly. After each quarter, the scores for the next quarter will be beneath the previous quarter.

The indicator is a specific item we rated in that category (element). The performance level is the score we gave each individual element, marked by a 1. The plan to improve section
is also marked with a 1 to show when we are planning on making improvements to a specific element.
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100