| A | B | C | D | E | F | G | |
|---|---|---|---|---|---|---|---|
1 | MONTH | AMOUNT OF DISPUTES | AMOUNT OF PAYMENTS | DISPUTE RATE | WINS vs LOSS | REASONS FOR DISPUTES BY AMOUNT OF DISPUTES | |
2 | April 2023 | £158.21 | £1,721.37 | 9.19% | 0.00% | 25.00% | 1 subscription canceled, 1 fraudulent, 1 product unacceptable, 1 credit not processed |
3 | March 2023 | £398.45 | £7,306.98 | 5.45% | 0.00% | 63.64% | 7 fraudulent, 3 subscription canceled, 1 credit not processed |
4 | February 2023 | £678.77 | £9,402.28 | 7.22% | 0.00% | 27.27% | 8 fraudulent, 4 inquiries, 3 subscriptions canceled, 2 products not received |
5 | January 2023 | £0.00 | £12,705.89 | 0.00% | 0.00% | 0.00% | None |
6 | December 2022 | £322.73 | £15,004.82 | 2.15% | 0% | 100% | 1 fraudulent, 1 unrecognized, 4 subscription canceled |
7 | November 2022 | £562.87 | £16,578.69 | 3.40% | 12.50% | 87.50% | 1 credit not processed, 3 subscription canceled, 4 fraudulent |
8 | October 2022 | £608.33 | £19,387.75 | 3.14% | 23% | 77.00% | 5 product unacceptable, 2 credit not processed, 2 general, 1 duplicate, 1 subscription cancelled |
9 | September 2022 | £509.72 | £17,829.98 | 2.86% | 18.75% | 81.25% | 8 subscription canceled, 3 product unacceptable, 2 credit not processed, 1 fraudulent |
10 | August 2022 | £240.00 | £14,267.43 | 1.68% | 33.00% | 66.00% | 1 product unacceptable, 1 subscription canceled, 1 fruadulent |
11 | July 2022 | £240.00 | £12,215.41 | 1.96% | 35.75% | 64.25% | 3 Subscription Cancelled, 5 product unacceptable |
12 | June 2022 | £786.43 | £13,942.67 | 5.64% | 33.33% | 66.67% | 1 product unacceptable, 6 fraudulence, 3 Subscription Cancelled, 1 Credit not processed, 1 general |
13 | May 2022 | £396.04 | £19,593.61 | 2.02% | 11.11% | 88.89% | 0 product unacceptable, 4 fraudulence, 3 Subscription Cancelled, 2 Credit not processed, 1 General |
14 | April 2022 | £324.00 | £21,366.83 | 1.52% | 9.09% | 72.73% | 3 Product Unacceptable, 2 Fraudulent, 4 Subscription Cancelled, 1 General, 1 Product Not Recieved |
15 | March 2022 | £302.53 | £21,477.03 | 1.41% | 37.50% | 62.50% | 3 product unacceptable, 3 fraudulence, 1 Subscription Cancelled, 1 Credit not processed |
16 | February 2022 | £150.00 | £16,081.04 | 0.93% | 50.00% | 50.00% | 3 fraudulent, 2 product unacceptable |
17 | January 2022 | £210.00 | £10,958.63 | 1.92% | 0.00% | 100.00% | 2 subscriptions cancelled, 1 fraudulent, 1 product unacceptable, 1 subscription cancelled, 1 unrecognized |
18 | December 2021 | £420.00 | £11,272.00 | 3.73% | 41.67% | 58.33% | 11 fraudulent, 2 subscription cancelled, 1 General - so far 11 cases have a decision, some pending |
19 | November 2021 | £180.00 | £9,965.51 | 1.81% | 25.00% | 75.00% | 4 fraudulent, 2 product unacceptable - so far 4 cases have a decision, some pending. |
20 | October 2021 | £270.00 | £11,455.39 | 2.36% | 11.11% | 88.89% | 4 fraudulent, 1 product unacceptable, 1 subscription cancelled |
21 | September 2021 | £180.00 | £15,351.15 | 1.17% | 27.27% | 72.73% | 3 fraudulents, 2 product unacceptable, 1 product unacceptable |
22 | August 2021 | £270.00 | £13,782.24 | 1.96% | 16.66% | 83.34% | 3 Fraudulent, 2 product unacceptable, 4 Subscription cancelled |
23 | July 2021 | £360.00 | £19,045.90 | 1.89% | 16.67% | 83.33% | 5 subscription Cancelled, 1 general, 3 fraudulent, 2 product not received 1 credit not processed |
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