| A | B | C | D | E | F | G | H | I | J | K | L | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
1 | ID Ticket | Fecha | Tipo | Categoría | ID Empleado | ID Agente | Severidad | Prioridad | Días Resolución | Satisfacción | ||
2 | GDDENR-6044135832 | 10/31/2020 | Problema | Acceso/Login | 773 | 48 | 0 - Sin Clasificar | 0 - Sin Asignar | 0 | 5 | ||
3 | GDDESR-1444031730 | 7/19/2020 | Problema | Sistema | 613 | 17 | 0 - Sin Clasificar | 0 - Sin Asignar | 4 | 5 | ||
4 | GDDESR-3244128887 | 10/24/2020 | Problema | Sistema | 1508 | 8 | 0 - Sin Clasificar | 0 - Sin Asignar | 2 | 1 | ||
5 | GDDESR-4443972026 | 5/21/2020 | Problema | Sistema | 1192 | 20 | 0 - Sin Clasificar | 0 - Sin Asignar | 4 | 5 | ||
6 | GDDESR-9044014744 | 7/2/2020 | Problema | Sistema | 1224 | 7 | 0 - Sin Clasificar | 0 - Sin Asignar | 10 | 5 | ||
7 | GDDEST-1243903752 | 3/13/2020 | Problema | Sistema | 1855 | 47 | 0 - Sin Clasificar | 0 - Sin Asignar | 2 | 5 | ||
8 | GDDTER-1243841595 | 1/11/2020 | Solicitud | Hardware | 959 | 15 | 0 - Sin Clasificar | 0 - Sin Asignar | 12 | 5 | ||
9 | GDDTSR-7544087605 | 9/13/2020 | Solicitud | Sistema | 1720 | 16 | 0 - Sin Clasificar | 0 - Sin Asignar | 5 | 5 | ||
10 | GDDTST-8344117798 | 10/13/2020 | Solicitud | Sistema | 1609 | 7 | 0 - Sin Clasificar | 0 - Sin Asignar | 13 | 5 | ||
11 | GDLEER-0043847577 | 1/17/2020 | Problema | Software | 467 | 45 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
12 | GDLEER-0044026672 | 7/14/2020 | Problema | Hardware | 107 | 26 | 2 - Normal | 0 - Sin Asignar | 10 | 5 | ||
13 | GDLEER-0044109201 | 10/5/2020 | Problema | Software | 10 | 42 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
14 | GDLEER-0143860597 | 1/30/2020 | Problema | Software | 659 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
15 | GDLEER-0243950585 | 4/29/2020 | Problema | Software | 638 | 25 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
16 | GDLEER-0244188770 | 12/23/2020 | Problema | Software | 1697 | 17 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
17 | GDLEER-0543856768 | 1/26/2020 | Problema | Hardware | 456 | 47 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
18 | GDLEER-0543992211 | 6/10/2020 | Problema | Hardware | 1171 | 12 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
19 | GDLEER-0643956481 | 5/5/2020 | Problema | Software | 598 | 44 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
20 | GDLEER-0643991807 | 6/9/2020 | Problema | Hardware | 300 | 28 | 2 - Normal | 0 - Sin Asignar | 19 | 5 | ||
21 | GDLEER-0743833658 | 1/3/2020 | Problema | Hardware | 505 | 26 | 2 - Normal | 0 - Sin Asignar | 17 | 5 | ||
22 | GDLEER-0743902299 | 3/12/2020 | Problema | Hardware | 1679 | 42 | 2 - Normal | 0 - Sin Asignar | 7 | 5 | ||
23 | GDLEER-0743945476 | 4/24/2020 | Problema | Hardware | 1037 | 34 | 2 - Normal | 0 - Sin Asignar | 7 | 5 | ||
24 | GDLEER-0843967891 | 5/16/2020 | Problema | Software | 609 | 48 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
25 | GDLEER-0844050729 | 8/7/2020 | Problema | Hardware | 562 | 17 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
26 | GDLEER-1044097608 | 9/23/2020 | Problema | Software | 1600 | 26 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
27 | GDLEER-1143995329 | 6/13/2020 | Problema | Software | 1752 | 43 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
28 | GDLEER-1243940004 | 4/19/2020 | Problema | Software | 400 | 10 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
29 | GDLEER-1244081874 | 9/7/2020 | Problema | Software | 277 | 18 | 4 - Crítico | 0 - Sin Asignar | 2 | 5 | ||
30 | GDLEER-1343870932 | 2/9/2020 | Problema | Software | 1883 | 39 | 2 - Normal | 0 - Sin Asignar | 13 | 5 | ||
31 | GDLEER-1344118001 | 10/14/2020 | Problema | Hardware | 1440 | 40 | 2 - Normal | 0 - Sin Asignar | 9 | 5 | ||
32 | GDLEER-1444003868 | 6/21/2020 | Problema | Software | 426 | 18 | 2 - Normal | 0 - Sin Asignar | 4 | 5 | ||
33 | GDLEER-1444007850 | 6/25/2020 | Problema | Software | 1375 | 48 | 2 - Normal | 0 - Sin Asignar | 4 | 5 | ||
34 | GDLEER-1543871766 | 2/10/2020 | Problema | Hardware | 1466 | 17 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
35 | GDLEER-1544086800 | 9/12/2020 | Problema | Hardware | 300 | 8 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
36 | GDLEER-1644095446 | 9/21/2020 | Problema | Hardware | 124 | 44 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
37 | GDLEER-1644141959 | 11/6/2020 | Problema | Hardware | 955 | 19 | 2 - Normal | 0 - Sin Asignar | 16 | 1 | ||
38 | GDLEER-1844110860 | 10/6/2020 | Problema | Hardware | 1136 | 48 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
39 | GDLEER-2043879095 | 2/18/2020 | Problema | Hardware | 1119 | 30 | 2 - Normal | 0 - Sin Asignar | 10 | 1 | ||
40 | GDLEER-2043895952 | 3/5/2020 | Problema | Software | 825 | 19 | 2 - Normal | 0 - Sin Asignar | 0 | 1 | ||
41 | GDLEER-2144110097 | 10/6/2020 | Problema | Software | 149 | 40 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
42 | GDLEER-2243907577 | 3/17/2020 | Problema | Software | 507 | 45 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
43 | GDLEER-2244193967 | 12/28/2020 | Problema | Software | 1616 | 29 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
44 | GDLEER-2344023650 | 7/11/2020 | Problema | Software | 575 | 36 | 2 - Normal | 0 - Sin Asignar | 3 | 5 | ||
45 | GDLEER-2344055508 | 8/12/2020 | Problema | Software | 270 | 5 | 4 - Crítico | 0 - Sin Asignar | 3 | 5 | ||
46 | GDLEER-2344088868 | 9/14/2020 | Problema | Software | 1406 | 38 | 4 - Crítico | 0 - Sin Asignar | 3 | 5 | ||
47 | GDLEER-2344170195 | 12/5/2020 | Problema | Software | 1099 | 21 | 2 - Normal | 0 - Sin Asignar | 3 | 5 | ||
48 | GDLEER-2543867531 | 2/6/2020 | Problema | Software | 1093 | 25 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
49 | GDLEER-2643831390 | 1/1/2020 | Problema | Hardware | 269 | 3 | 2 - Normal | 0 - Sin Asignar | 16 | 5 | ||
50 | GDLEER-2643911859 | 3/21/2020 | Problema | Software | 1095 | 28 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
51 | GDLEER-2843854392 | 1/24/2020 | Problema | Hardware | 1769 | 33 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
52 | GDLEER-2843946435 | 4/25/2020 | Problema | Hardware | 1813 | 14 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
53 | GDLEER-2943975518 | 5/24/2020 | Problema | Hardware | 221 | 15 | 2 - Normal | 0 - Sin Asignar | 9 | 5 | ||
54 | GDLEER-3043875250 | 2/14/2020 | Problema | Software | 1055 | 12 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
55 | GDLEER-3044094952 | 9/20/2020 | Problema | Software | 1435 | 29 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
56 | GDLEER-3143864550 | 2/3/2020 | Problema | Software | 685 | 5 | 4 - Crítico | 0 - Sin Asignar | 1 | 5 | ||
57 | GDLEER-3143867960 | 2/6/2020 | Problema | Software | 846 | 29 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
58 | GDLEER-3144081546 | 9/7/2020 | Problema | Software | 1274 | 5 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
59 | GDLEER-3243906314 | 3/16/2020 | Problema | Software | 821 | 43 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
60 | GDLEER-3244097472 | 9/23/2020 | Problema | Software | 1797 | 44 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
61 | GDLEER-3244103757 | 9/29/2020 | Problema | Software | 1615 | 47 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
62 | GDLEER-3343960570 | 5/9/2020 | Problema | Software | 1087 | 45 | 2 - Normal | 0 - Sin Asignar | 3 | 5 | ||
63 | GDLEER-3443925308 | 4/4/2020 | Problema | Software | 740 | 33 | 2 - Normal | 0 - Sin Asignar | 4 | 5 | ||
64 | GDLEER-3643967143 | 5/16/2020 | Problema | Hardware | 1304 | 31 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
65 | GDLEER-3644013272 | 7/1/2020 | Problema | Software | 1767 | 12 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
66 | GDLEER-3644108564 | 10/4/2020 | Problema | Hardware | 1166 | 45 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
67 | GDLEER-3844041216 | 7/29/2020 | Problema | Software | 721 | 22 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
68 | GDLEER-4043929297 | 4/8/2020 | Problema | Software | 629 | 12 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
69 | GDLEER-4044183077 | 12/18/2020 | Problema | Software | 1137 | 20 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
70 | GDLEER-4143957926 | 5/6/2020 | Problema | Hardware | 1532 | 9 | 2 - Normal | 0 - Sin Asignar | 15 | 5 | ||
71 | GDLEER-4144148009 | 11/13/2020 | Problema | Software | 1540 | 10 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
72 | GDLEER-4144170112 | 12/5/2020 | Problema | Software | 1641 | 31 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
73 | GDLEER-4244074818 | 8/31/2020 | Problema | Software | 1141 | 8 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
74 | GDLEER-4343970775 | 5/19/2020 | Problema | Software | 1167 | 27 | 2 - Normal | 0 - Sin Asignar | 3 | 1 | ||
75 | GDLEER-4443834504 | 1/4/2020 | Problema | Software | 570 | 45 | 2 - Normal | 0 - Sin Asignar | 4 | 5 | ||
76 | GDLEER-4444043769 | 7/31/2020 | Problema | Hardware | 996 | 37 | 2 - Normal | 0 - Sin Asignar | 14 | 5 | ||
77 | GDLEER-4544054712 | 8/11/2020 | Problema | Hardware | 481 | 37 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
78 | GDLEER-4544069364 | 8/26/2020 | Problema | Software | 436 | 23 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
79 | GDLEER-4544157771 | 11/22/2020 | Problema | Hardware | 1237 | 47 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
80 | GDLEER-4643839382 | 1/9/2020 | Problema | Software | 1948 | 43 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
81 | GDLEER-4643983609 | 6/1/2020 | Problema | Hardware | 1000 | 36 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
82 | GDLEER-4644112980 | 10/8/2020 | Problema | Software | 1878 | 9 | 2 - Normal | 0 - Sin Asignar | 6 | 5 | ||
83 | GDLEER-4743840770 | 1/10/2020 | Problema | Hardware | 527 | 27 | 2 - Normal | 0 - Sin Asignar | 7 | 1 | ||
84 | GDLEER-4744132997 | 10/28/2020 | Problema | Software | 1469 | 9 | 2 - Normal | 0 - Sin Asignar | 7 | 5 | ||
85 | GDLEER-4843920764 | 3/30/2020 | Problema | Hardware | 1886 | 27 | 2 - Normal | 0 - Sin Asignar | 8 | 5 | ||
86 | GDLEER-5043901238 | 3/11/2020 | Problema | Software | 1793 | 42 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
87 | GDLEER-5044130047 | 10/26/2020 | Problema | Software | 844 | 30 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
88 | GDLEER-5044193269 | 12/28/2020 | Problema | Software | 536 | 2 | 2 - Normal | 0 - Sin Asignar | 0 | 5 | ||
89 | GDLEER-5143879892 | 2/18/2020 | Problema | Software | 1449 | 8 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
90 | GDLEER-5144133169 | 10/29/2020 | Problema | Software | 1106 | 31 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
91 | GDLEER-5144145588 | 11/10/2020 | Problema | Software | 468 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
92 | GDLEER-5243934835 | 4/13/2020 | Problema | Software | 1843 | 18 | 2 - Normal | 0 - Sin Asignar | 2 | 1 | ||
93 | GDLEER-5244177519 | 12/12/2020 | Problema | Software | 1751 | 45 | 2 - Normal | 0 - Sin Asignar | 2 | 5 | ||
94 | GDLEER-5543879164 | 2/18/2020 | Problema | Hardware | 746 | 21 | 2 - Normal | 0 - Sin Asignar | 5 | 5 | ||
95 | GDLEER-5643890632 | 2/29/2020 | Problema | Software | 1743 | 26 | 4 - Crítico | 0 - Sin Asignar | 6 | 5 | ||
96 | GDLEER-6143846384 | 1/16/2020 | Problema | Software | 338 | 43 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
97 | GDLEER-6143905054 | 3/15/2020 | Problema | Software | 1145 | 30 | 2 - Normal | 0 - Sin Asignar | 1 | 1 | ||
98 | GDLEER-6143956062 | 5/5/2020 | Problema | Software | 326 | 10 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
99 | GDLEER-6144088566 | 9/14/2020 | Problema | Software | 1306 | 15 | 2 - Normal | 0 - Sin Asignar | 1 | 5 | ||
100 | GDLEER-6144107636 | 10/3/2020 | Problema | Software | 833 | 26 | 2 - Normal | 0 - Sin Asignar | 1 | 5 |