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Funnel StagePrompt
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TOFWhat are the non-obvious things you look for in a candidate while recruiting? This can be something on their resume, how they behave, etc.
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TOFDid you always want to be an agency owner? If yes, share why. If no, share what made you want to take the leap.
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TOFWhat’s your take on tool bloat? How do you approach equipping your team with the right tools vs overspending?
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TOFIs [company] remote, in-person, or hybrid? Justify your choice.
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TOFIf you weren’t leading [Company], what would you be doing? Why?
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TOFWhat’s one thing that tells you this candidate is going to be a good fit if they do it in the interview process?
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TOFAre you still involved in your agency’s Sales process? If yes, how important do you feel it is for that to be the case? If not, when did you know it was time to pull yourself out?
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TOFHow do you approach monthly, quarterly, or yearly planning as an agency owner? What’s the process or framework that helps accomplish your goals?
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TOFWhat’s your favorite book, podcast, or resource to consume that makes you a better agency owner? Explain it
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TOFHow did you design your onboarding process? What touchpoints are must-have? What are some non-obvious touchpoints or tactics too many agency owners miss?
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TOFWhat’s one thing that’s an automatic red flag if a candidate does it during the interview process?
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TOFWalk through the tech stack you use to grow your agency and service clients. Explain why each tool is needed (and tag each tool on LinkedIn).
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TOFWhat were some of the negative signs or signals you got early on while building your agency? What made you push through anyway?
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TOFPick a company in your space doing [what you do/help do] well. Break down their strategy and what makes them succesful.
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TOFReflect on the last 30 days at [Company]. Pull out 3 “failures” or learnings you want to improve on in the next 30 days.
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TOFWhat was the moment you realized you had something on your hands with [Company]?
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TOFEveryone says talent is the lifeblood of agencies. Highlight one thing you wish you knew about finding great talent on Day 1 of your agency.
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TOFWhy do you love serving your ICP vs others?
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TOFWhat’s the most overrated piece of agency-building advice that you see on your timeline way too often?
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TOFWhat, in your opinion, is the most underrated part of being an agency owner? Working with interesting clients, growing a team, etc. Whatever your answer is, state it and justify it.
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TOFHighlight a failed business or venture you once tried. Why’d you start it? How did it get off the ground? What made it fail? What did you learn?
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TOFPick a metric you recently accomplished a milestone for (Headcount, # of customers, etc.). Highlight what you learned about growing [metric] since starting.
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TOFWhat’s one unconventional or “weird” thing you did while building the agency that you know other agency owners didn’t do?
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TOFWhat’s one lead generation mistake you made before that you know not to make now?
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TOFHighlight your daily schedule as an agency owner, ideally broken down hour-by-hour. The more specific, the better.
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TOFWhat are 3-5 things you wish you knew about growing an agency BEFORE you started a company in it?
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TOFShare a behind-the-scenes story on building your agency that most of your audience doesn’t know.
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TOFIf you think back to all the ways you grew [Company], what did you think would work well, but didn't?
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TOFWhat's one hobby, passion, or interest you have that people wouldn't know about if they haven't met you? What do you love about it?
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TOFWho’s one entrepreneur or mentor you look up to? What have they done that’s so impressive? Why do you admire them?
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TOFHow do you think about building culture at [Company]? What guides, frameworks, or tips do you use to make and keep the team happy/excited to work?
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TOFReflect on the last 30 days at [Company]. Pull out 3 wins you want to highlight/celebrate (new hires, new logos, new systems, etc.)
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TOFWhat was the scariest moment you had while growing your agency? How did you get over it/improve it?
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TOFTalk about how you think through your service offering (what do you offer, what don’t you offer, and why?)
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TOFWhat’s one thing you know other agency owners spend too much time on? Explain it, and justify it.
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TOFWhy did you start your agency? What was the moment you knew you had to drop everything and focus on this?
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TOFImagine you were talking to yourself on Day 1 of starting [Company]. What would you tell yourself about keeping clients happy and reducing churn that you didn't know back then?
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TOFImagine you’re talking to another agency owner. Highlight 3-5 things you/your Client Success team does to reduce churn/keep clients happy.
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TOFPick your favorite company-building framework, and share how it’s manifested in how you built [Company]?
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TOFWhat’s your favorite interview question to ask a candidate? Why is this question specifically so good?
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TOFWhat is your company’s North Star metric? How do you influence it?
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TOFHow, if at all, are you using AI at the agency (internal or client-facing)?
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TOFPick 1 “mistake” you made while building [Company]. Reflect on it. Why did you make that choice, what was the result, and what did you learn?
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TOFImagine you were talking to yourself on Day 1 of starting your agency. What would you tell yourself about building your team that you didn’t know back then?
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TOFIf you think back to all the ways you grew [Company], what worked way better than you initially thought?
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TOFWhat's the least obvious thing you love about leading [Company]?
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TOFHow can you tell when [process you help with] is “working”? What metrics, signs, or trends should [ICP] look out for?
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TOFWhat Operations or process improvements have you made in the last 30-60 days that made your team operate better/faster? Highlight what makes them so valuable.
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TOFWhat have you learned about acquiring clients since you started your agency that you didn’t know before?
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TOFMany people say agencies are hard to scale and tough to run. You obviously run one - so what do you have to say to that?
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TOFWhat have you learned about successfully onboarding a client that you didn’t know before starting [Company]?
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TOFWhat's one leadership book that fundamentally changed how you run your agency? What was the key insight?
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TOFShare your most unpopular opinion about agency pricing models. Why do you believe this despite pushback?
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TOFWhat's a routine or habit you've maintained for years that's contributed to your success as an agency owner?
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TOFDescribe a time when saying "no" to a potential client was the best business decision you ever made.
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TOFWhat's one agency management myth you wish would disappear forever? Why is it harmful?
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TOFIf you could go back in time and give yourself one piece of team-building advice before starting your agency, what would it be?
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TOFWhat's a common agency workflow that you've completely reimagined at your company? How has it paid off?
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TOFShare a mistake you made early in your agency journey that taught you an invaluable lesson.
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TOFHow do you protect creative thinking time in your schedule as an agency owner? What boundaries have you set?
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TOFWhat's the strangest client request you've ever received, and how did you handle it?
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TOFShare your thoughts on the "hustle culture" in agency life. Necessary evil or outdated concept?
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TOFWhat's something about agency ownership that nobody talks about but everyone experiences?
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TOFHow do you handle the feast-or-famine cycle that many agencies experience? Share your approach to stabilizing cash flow.
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TOFWhat skill do you think is severely underrated for agency owners? Why is it so important?
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TOFWhat's a business "rule" you deliberately break at your agency? Why does breaking this rule work for you?
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TOFShare how your agency's core values came to be. Were they intentionally crafted or did they emerge organically?
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TOFWhat's one tool you couldn't run your agency without that isn't the obvious choice? Why is it indispensable?
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TOFHow has your definition of "success" evolved since starting your agency?
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TOFWhat's a non-industry book, podcast, or resource that's had profound impact on how you approach agency leadership?
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TOFShare a time when you had to pivot your agency's direction or offer. What triggered the change and how did you navigate it?
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TOFWhat's your stance on sharing agency financials with your team? Full transparency, partial, or none? Why?
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TOFHow do you approach personal branding as an agency owner? Share your philosophy on being the face of your company.
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TOFDescribe a time when following your intuition led to a major win for your agency, despite data suggesting otherwise.
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TOFWhat's one trend you see in our industry that you believe is completely overrated? Why aren't you jumping on board?
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TOFShare how your upbringing or background has influenced your approach to running an agency in an unexpected way.
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TOFWhat's one question you ask in every client kickoff meeting that consistently yields valuable insights?
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TOFHow do you handle creative differences within your team? Share your approach to navigating conflicting visions.
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TOFWhat's a surprising skill from a previous career or hobby that's been unexpectedly valuable in agency ownership?
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TOFShare your most controversial opinion about work-life balance for agency owners. Is it achievable or a myth?
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TOFHow has your agency hiring philosophy evolved over the years? What do you do differently now compared to when you started?
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TOFWhat's one thing you've stopped doing at your agency that drastically improved operations or culture?
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TOFShare a behind-the-scenes look at how you structure your typical workday. What non-negotiable blocks protect your productivity?
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TOFWhat's the biggest misconception clients have about working with agencies in your niche? How do you address it?
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TOFHow do you approach professional development for yourself as an agency owner? Share your learning strategy.
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TOFWhat's an industry "best practice" you've deliberately rejected at your agency? Why did you go against the grain?
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TOFShare how you handle the emotional weight of being responsible for your team's livelihoods. What keeps you grounded?
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TOFWhat's one surprising metric you track religiously that other agency owners might overlook?
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TOFHow do you foster a culture of experimentation at your agency without jeopardizing client results?
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TOFWhat's a personal challenge you've faced that made you a better agency leader? How did it transform your approach?
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TOFShare your thoughts on specialization vs. being a full-service agency. Which approach do you believe in and why?
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TOFWhat's one uncomfortable conversation every agency owner needs to have with clients? How do you approach it?
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TOFHow has your risk tolerance changed throughout your agency ownership journey?
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TOFWhat's a counterintuitive growth strategy that's worked surprisingly well for your agency?
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TOFShare how you celebrate wins at your agency—both major milestones and small victories.
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TOFWhat's your approach to handling client expectations during onboarding to prevent scope creep later?
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TOFHow do you maintain your passion and creativity after years in the industry? What keeps you from burning out?
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TOFWhat's a quality in yourself that initially seemed like a weakness but has proven to be an agency leadership strength?
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TOFShare your most unpopular opinion about agency-client relationships. Why do you stand by this perspective?