Customer Onboarding - Online

	A	B	C	D	E	F
1	Program	Enrolment	Subject Line	Preview	Offer
2	Cart Abadonment 1	Every 15 Mins. Abandoned Cart, Has Not Made a Purchase.	You Left Some Beautiful Items In Your Cart	https://e.reeds.com/t/6L2X-19BQ-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
3	Cart Abadonment 2	1 day later 10:00AM	Don't Forget About Your Shopping Bag	https://e.reeds.com/t/6L2X-19BT-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
4	Cart Abandonment 3	2 days later 10:00AM	Remember The Beautiful Pieces You Were Eyeing?	https://e.reeds.com/t/6L2X-19BU-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
5	Browse Abandonment	Daily at 10:00PM, Has browsed in past 5 days, have not been sent cart abandonment email, has not purchased in last 5 days.	You Have Great Taste!	https://e.reeds.com/t/6L2X-1EV4-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
6	Engagement Browse	Daily 1:00PM, Has browsed bridal engagement ring category in the last 30 days	Exploring engagement rings? Here's help!	https://e.reeds.com/t/6L2X-2CE1-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
7	Birthday	Daily on the anniversary of DOB data field	Happy Birthday!	https://e.reeds.com/t/6L2X-387U-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	N/A
8	Rembrant	14th of every month. (Has browsed rembrandt in last 30 days, has purchased Rembrandt in the past)	Charms for a lifetime...	https://e.reeds.com/t/6L2X-25XD-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
9	Welcome 1 online	Immediately (once new contact is recognized in Magento/DD	Welcome To The REEDS Family!	https://e.reeds.com/t/6L2X-18ZI-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
10	Welcome 2 online	3 days later	Why Shop At REEDS? You'll Feel Like Family	https://e.reeds.com/t/6L2X-18ZX-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
11	Welcome 3 online	4 days later	There's Still Time to Save! Shop With Us Today	https://e.reeds.com/t/6L2X-193U-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
12	Welcome 1 instore	Weekly when new contact is present on 'Ascent address book' (API import from Ascent360)	Welcome To The REEDS Family!	https://e.reeds.com/t/6L2X-18ZI-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
13	Welcome 2 instore	7 days later	Why Shop At REEDS? You'll Feel Like Family	https://e.reeds.com/t/6L2X-18ZX-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
14	Welcome 3 instore	10 days later	There's Still Time to Save! Shop With Us Today	https://e.reeds.com/t/6L2X-193U-CC917B6B91409CBB10RC8HC4E1209D3521BBB2/cr.aspx	$25 off $125, $50 off $250, $100 off $700
15
16
17	NEW
18	Welcome 1 online (prospect)
19	Welcome 2 online (prospect)
20	Welcome 3 online (prospect)
21	Onboarding #1	1 day after new contact completes their first purchase	IN DEVELOPMENT
22	ONboarding #2	3 days after onboarding message #1 (Day 4)	IN DEVELOPEMENT		$20 off $99.99
23	NPS Request --?	??
24	Nurture #1	(45 days later)			$20 off $99.99
25	Nurture #2	(60 days later)			$20 off $99.99
26
27	NEW PROSPECTING
28	Welcome Series Test A (Prospect)		IN DEVELOPMENT	A	$25 off $99 (Remove Multiple offers, link to all offers page somewhere in the new template)
29	Welcome Series Test B ((Prospect)		IN DEVELOPMENT	B	$50 off $149
30
31
32	Trust Pilot #1	Product Review	Your Opinion Matters to REEDS Jewelers	Preview link	N/A
33	Trust pilot #2	Service Review	60 seconds for your thoughts?	Preview link
34
35	Onboarding #1 - Instore	NPS Request
36
37
38						Coupon code: Bounce back
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
74
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
94
95
96
97
98
99
100