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DateTime Call Received (CST)First Last PhoneyoungbergCondition / Occurrence (use pull-down Menu)Section of Test where issue occurred (use pull-down menu)Other CommentsNumber of Restarts experiencedCurrent LocationTime remainingReset LocationAction RequiredOriginal Subtest times for regular and Extended timeAPPROVED for make-up exam (Y or N)
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11/48:36 CST6982540LukeSalimbene914-912-4904Received Error Code("403 / 404" or other errors)3. MathematicsGave info to Lance parent was going to try to continue exam
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11/49:01 CST6978142AliciaObiang(914) 806-0647light15senou@gmail.comDid I SUBMIT my test? / Was test submitted?1. ReadingStudent Logged in and testing screen shows waiting for exam to start have done all troubleshooting
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11/49:32 CST6973592AlenPurisic(917) 865-0818esmapurisic@gmail.comLOST TIME3. MathematicsIt said reconnecting and test takes lost around 3min so had to guess multiple questions to finish the exam
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11/46975697IsabellaOliveras917-716-7396gmo2033@gmail.comGot kicked out of the testgot a 404 error code and was kicked out of the test.
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11/410:11 CST6981516AliceO'sullivan9176569636sosnyc1@gmail.comInternet/Connectivity Problem
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11/410:15 CST6973423CharlizeCamara914-608-4022Floriec@optonline.netUnable to login - at allTest just continued to say loading have done all troubleshooting
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11/410:18 CST6970800
PARASCANDO
MASON347-739-4441missmacnyc@aol.comtesting was ended- cant log back in1. Readingtesting wont let him log back in
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11/410:18:00 AM6972375MATTHEWMCCARRIE(718) 730-0846keriroy@aol.comGot kicked out of the test6. Figure Classificationstudent has been locked out and needs to get back in to take the test, he was giving a 404 error and 2nd time said test time ended and he just started last session of the test and kicked him out again
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11/410:22:00 AM6971806JamesFranchina 917-538-5386ginafranchina@gmail.com Got kicked out of the test3. MathematicsStudent was kicked out multiple times
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11/4
10:29:00 AM CST
6971366BrendonSharman646-265-1051jvazquez83@gmail.comUnable to login - at all1. ReadingThey restarted computer cleared cache 4 to 10 times4-10
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11/4
10:40:00 AM CST
6983724JulianPensotes973-960-9890julieannepensotes@gmail.comUnable to login - at all1. ReadingThey tried to restart and still no test. Just kept saying please wait.
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11/410:52 AM CST6973297SULEYMANKONE646) 468-0202odiya718ny@verizon.netReceived Error Code("403 / 404" or other errors)5. Folding Paperstudent received 404 msg, student had 8 min 3 sec left and was on question 3
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11/410:57 am cst6978312LAWSONRodriguez914-217-9899tiffany.rodriguez1614@gmail.comGot kicked out of the testMath SectionGot logged out logged back in and seems like she got back where she left of but is unsure that it will give her the complete time.
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11/410:57 am cst6981161LAWSONOLIVER(646) 275-0279katelawson1@gmail.comcould not connect to service4. Figure Matricesstudent was able to do the rest of the test just missing 4th part of the test
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11/49:15:00 AM6984435THADETORRES914-704-7667ANA.sole342@gmail.comOTHER (explain in "description" column)2. Written Expressionno questions to read or select answers for in the writing section
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11/410:32 CST6982765AlyssaRosa914-299-9072melanie_abreu@icloud.comGot kicked out of the test3. MathematicsStudent was kicked out of the test and computer gave a 500 error
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11/410:38:00 AM6982765ALYSSAROSA6982765melanie_abreu@yahoo.comGot kicked out of the testshe was on the last section and the test kicked her out . Code 505 server error and unable to log back in
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11/411:10:00 AM6982547margotfine917-856-8112andrew@finecompany.com Kicked out - System says I completed the test
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11/410:45:00 AM6972340angelamonferrato9179682808
collettemariegallotta@yahoo.com
LOST TIME3. Mathematicstest froze and her time kept going
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11/410:45:00 AM6980978BRENNANGonzalez7188251667figgycandles7364@yahoo.com Kicked out - System says I completed the testOnce student tried to log in it showed that he had completed the test
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11/49:30:00 AM6976917CaitlynLynch(914) 751-2744blaski7@aol.comUnable to login - at allStudent had a red X at the end, tried in 2 computers and still had the same issue
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11/410:30 CST 6977408PatrickRosa914-224-9948tullyjosephine@ymail.comKicked out - System says I completed the test4. Figure MatricesStudent got kicked out and was told when loging back in test was completed
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11/48:30:00 AM6974917JordanPersad646-309-5897raveena_persad@yahoo.comLOST TIMEkeeps getting logged out & losing time during the exam
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11/410:51 CST6970925ChristianCarter718-689-3803 Dioramore929@gmail.comGot kicked out of the test1. ReadingStudent finally got in at 11:20 est (8:30 session) was kicked out at noon and unable to log back in
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11/4
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11/49:45 est6981295isabellaroblex6468797225mpaler65@gmail.comUnable to login - at all
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11/410:57 CST6973814GraceJebaily(516) 375-8118clairelynchjebaily@gmail.comGot kicked out of the test4. Figure MatricesStudent was kicked out was having problems logging in
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11/410:00 est6983838madisongay6462470189Got kicked out of the test
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11/409:55 Est6970225norawalsh9177341061LOST TIME
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11/411:05 CST6972670SureyaShepherd917-244-1211llits819@yahoo.comUnable to login - at allStudent did all trouble shhoting and test would not load for her missed time to log in and just wants to test on makeup date
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11/411:09:00 AM6975048FrankMosca(917) 370-8489sue.mosca611@yahoo.comOTHER (explain in "description" column)6. Figure ClassificationStudent was in the middle of the last section and
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11/411:39 AM CST6971526KEIRAMERRILL(917) 751-2123Kmpm2215@icloud.comOTHER (explain in "description" column)1. ReadingStudent was hard wired for internet connection and was to the part to scan room and received error please wait and nothing else happened
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11/411:10 CST6973276RyanMcgoff(718) 614-9101aubrey.mcgoff@gmai.comLOST TIME3. MathematicsLost time due to the computer lagging. Possible internet connection issue. Student would attempt to choose an answer and move onto the next question but due to lagging it would not continue however the time continued to countdown.
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11/49:20 CST6975592LeslieHouston516-729-2228-lindamobh@yahoo.comgot kicked out of teststudent logged in but got kicked out and did all troubleshooting and could get back to test
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11/411:13:00 CST6982247RyanAngeles347-856-2346glennysa27@icloud.comUnable to login - at all1. ReadingGot a suspended message tried to log in and nothing happened.
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11/410:41 CST-JasonPapini917-292-2619elisapapini212@gmail.comInternet/Connectivity Problemstudent was taking test and lost internet connectivity and in trying to log back in session code
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11/411:15:00 AM6984154JaidenSanchez(917) 821-6822Katherinenina@icloud.com LOST TIME3. Mathematics Student got to the Math portion, it kicked him out, they struggled getting back in. got back in, has no time left
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11/411:14A6972797SeanFisca9146095066rin825@aol.comLOST TIME3. MathematicsStudent got to the Math section, Kicked him out
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11/4
11:21:00 AM CST
6977592YeumalayOrea347-793-6287dacv2679@gmail.comUnable to login - at all1. ReadingGot it after scan but just said please wait and no test showed up and then it froze.11/410
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11/411:19:00 AM6971833EricSzebenyi(917) 923-1026patricia77@msn.comInternet/Connectivity Problem5. Folding PaperPaper folding section, power went out - Time ran out
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11/411:38:00 AM6981232LUKEZACCAGNINO (914) 924-4727 jeannine.zaccagnino@gmail.com Got kicked out of the test4. Figure MatricesMath question 25 , he got kicked out and had 5 minutes left
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11:35:00 AM6975074OscarKiselev347-654-9673lika.ru@mailbox.ruDidn't finish section:2. Written ExpressionSays there was no answer for him to select
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11/410:00 est6984324jaylaroseeve9298775282desireerago481@gmail.comDidn't finish section:2. Written Expression
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11/47:29:00 AM6973281AIDANMURPHY914-202-4589carolinehartnett@gmail.comLOST TIMEstudent lost 20-30 mins due to login issues, said they got to a welcome screen & could not move past it
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11/48:30:00 AM6974258GIOVANNAAMBELAS917-617-1689nambelas52106@yahoo.comUnable to login - at allwould not move past please wait loading test screen
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11/49:13:00 AM6970125JOHNVENTERE718-608-4043kmv826@gmail.comDidn't finish section:child went to review and clicked finish thinking he was going to go back to test to finish he answered about 5 questions and would like to know if he is eligible to go back and complete because of the confusion
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11/411:18 CST6983901VanessaEnrique646-881-2784guevara.sany@yahoo.comConnectivity Issues - Could not log back in3. Mathematics
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11/411:45 cst6977163JulianCruz Martinez(240) 350-7751OTHER (explain in "description" column)Student received a padlock icon error message stating the test has now ended. They are unsure if the test was finished or not.
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11/411:46:00 AM6977753DANIELZURAKOVSKI (347) 722-5300nadenka1980@gmail.com Unable to login - at allStudent tried to log in and couldn't log in, tried all the steps but not luck
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11/48:30:00 AM6979902gabrielquinones6473535281jessicavelezjv22@gmail.comUnable to login - at all
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8:30:00 AM6982791GabrielliDarcacel(347) 323-4983
dominguez.lolimar1912@gmail.com
Unable to login - at all
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11/411:50:00 AM6980354DanteGuilfuchi(929) 610-2212 djimmieg@gmail.comLOST TIME1. Readingcould not log on for 45 min, student lost time
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11/411:54 CST 6973297SuleymanKone646-468-0202odiya718ny@verizon.netGot kicked out of the test5. Folding PaperStudent was kicked out mid test and was unable to log back in test time was not up
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11/412:04 CST6982205MonicaBarros(929) 382-8866Jtrivino0608@gmail.comReceived Error Code("403 / 404" or other errors)3. MathematicsStudent was kicked out mid test and recieved error could not log back in
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11/412:05 CST6977693JustinPham(347) 451-2441hoaibaopham@gmail.comUnable to login - at all
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11/412:00:00 PM6970434FrancescaBye9172978184stuccoboss@aol.comDidn't finish section:3. MathematicsWas kicked out mid test and couldn't get back in
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11/412:05 cst6980929JacobCollado347-259-2903tamikaferrer@gmail.comGot kicked out of the test6. Figure ClassificationWas kicked out of the test in the last section. Was not able to log back in and complete the exam.
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11/412:08:00 PM6984181JustinBAEZ VARGAS (917) 345-3401
Estephanyv24@gmail.com Received Error Code("403 / 404" or other errors)3. Mathematicsstudent mentions that he was doing the test and got the 404 section on the test
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11/412:10:00 PM6975362Finniandeovando Mullaney9176962363ritabridget@yahoo.comunable to finish section2. written expressionwas booted out of 2nd section 30 mins left and was unable to log back in to finish the test
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11/411:55:00 AM6980874NicholasStasio914-760-8326Athony.stasio@gmail.comDidn't finish section:3. MathematicsRebooted computer and that is when it was noticed that the last 10 Questions of the first part of the math was skiped
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11/412:13 CST6973255LiaGautier212-923-5579gautiernunez@gmail.comGot kicked out of the test1. ReadingLogged into the test, got kicked out multiple times and eventually unable to log back in
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111/412:15:00 PM6976659FayetteChristivida519-365-5971carlrenandfayette@gmail.comGot kicked out of the testlast portionunable to log back in after getting kicked out
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11/412:16 CST6980377ReaBegolli(347) 520-7224Rezartah@hotmail.comGot kicked out of the test
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12:20:00 PM6970271IsabellaFuschetto718-614-9589Jennfuschetto@gmail.comLOST TIME1. Readingparent worried about lost time and a syetem wide glitch since the her child took the test @ the school
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11/412:20:00 PM6981068DASANIROBERSON(917) 860-3092msdejamarshall@gmail.comUnable to login - at allKept getting issues and unable to log in error
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11/412:23 pm cst6976175EVONEBRACHO(646) 464-3085Roxyy1230@yahoo.comGot kicked out of the test3. Mathematicsstudent got kicked out of session 1,2,& 3 and needs more time to take these sessions
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11/410:15:00 AM6982013milesjardiel6468860861makorinajardiel@gmail.comGot kicked out of the testwouldnt even let her begin just kept saying scan the room.
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11/412:25:00 PM6973378JacksonGuyon9178076925jenguyon@gmail.comConnectivity Issues - Could not log back in3. MathematicsKicked out of test and unable to log back
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11/412:29 CST6972737DeanHerlihy(845) 464-2444herlihy.inc@gmail.comDidn't finish section:5. Folding PaperCouldn't finish section, unable to log in again
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11/412:20:00 PM6973906evanmartinez3478691397dream9701@gmail.comUnable to login - at allunable to proceed past room scan
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11/412:33 CST6983746MarcusQuinones6462285016Jwsalas148@gmail.comGot kicked out of the test4. Figure Matrices
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11/41:20:00 AM6978651justinruocco347-723-2102janinerocks5@gmail.comGot kicked out of the testgot kicked out twice and has not been able to get back in
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11/412:35 cst6977655SARAHALVES(914) 396-5240gloriadasilva76@yahoo.comscreen froze white screen1. Readingscreen froze white screen when getting to click on agreement page
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11/412:30:00 PM6983535ChristianSosa3475892411mrzsosa6@aol.comDidn't finish section:5. Folding PaperKicked out of test and was unable to log back in
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11/412:40:00 PM6981866EvenlynCruz9173453401guzmanuzziela430@gmail.comGot kicked out of the test3. MathematicsKicked out and unable to complete the test or log back in
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11/41:15:00 AM6971552NicholasLaona6466712572vl2225@yahoo.comReceived Error Code("403 / 404" or other errors)5. Folding PaperAlso had errors in every section. Had to log off and back on again several times
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11/412:50:00 PM6970207EmmaTimberlake(845)392-6486jtimber32@gmail.comConnectivity Issues - Could not log back in4. Figure MatricesKicked out and unable to complete the test or log back in
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11/4
12:40:00 PM CST
6970805VincentPimpinella917-282-8118gpimpinella@outlook.comGot kicked out of the test6. Figure ClassificationGot kicked out after 5th Section, logged out rbooted tried to log back in and got a red message saying file directory not found unqable to log in and just got stuck there.
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11/4
12:40:00 PM CST
6970806NicolettePimpinella917-282-8118gpimpinella@outlook.comGot kicked out of test6. Figure ClassificationGot kicked out after 5th Section, logged out rbooted tried to log back in and got a red message saying file directory not found unqable to log in and just got stuck there.
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11/412:44:00 PM6983191ZakkaiJonas3476589107keykiefarrell@gmail.comGot kicked out of the test2. Written ExpressionKicked out and unable to complete the test or log back in
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11/412:45:00 PM6984227saraGnatek9176801360januszg1@msn.comUnable to login - at allunable to proceed past room scan
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11/41:30 p.m.6984327keyoncousarJessica_ramsey@aol.comhe kept having technical difficulties
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11/412:33p6984307SebastianDe oleo3473323766Vitalina-01holguin@outlook.comDidn't finish section:1. ReadingStudent was in the middle of exam, Froze on the student and wouldn't allow him to proceed
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11/412:55:00 PM6981609DaniellaPadagas3478404429padagasmelody17@gmail.comGot kicked out of the test3. MathematicsKicked out and unable to complete the test or log back in
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11/410:00:00 AM6973737AthenaMarquart(917) 617-1063athena0609dm@gmail.comUnable to login - at allwill not allow on test ive clear cookies allowed extension restarted etc
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11/412:50:00 PM6982747jaylacharleswell9172599336charleswelljr@gmail.comGot kicked out of the testlast section
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11/49:15:00 AM
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11/412:58:00 PM6977600TRAVISKING(347) 238-0193nwilliams8547@gmail.comOTHER (explain in "description" column)2. Written Expressionno ?'s was showing up just said no mistakes found
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11/49:15:00 AM6978651JUSTINRUOCCO3477232102Janinerocks5@gmail.comOTHER (explain in "description" column)failing camera had to use a different computer had done proper
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11/46972232MACKENZIESCHRON(347) 321-5940shanpayne121@aol.comUnable to login - at allshe is unable to scan room before taking the test
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11/46972304RobertManzo (917) 751-1681rob_manzo@yahoo.comUnable to login - at allThis child is unable to take his test for connectivity issues. He has restarted the computer rescanned the room but the test is not responding to the cx. Black screen with padlock we took all the steps to resolve problem but when trouble shooting it tells him unstable connectivity.
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11/49:15:00 AMJohnathanEllis914-498-2419Internet/Connectivity Problem
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11/412:55:00 PM6980859ALIANNARUE(347) 902-6891lighteyes19@aol.comReceived Error Code("403 / 404" or other errors)5. Folding Paper404 error and was not able to log back in
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11/41:00:00 PM6974571CanrenTull3453091235canrent855@gmail.comGot kicked out of the test5. Folding PaperKicked out and unable to log back in
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11/412:50pm CST6970234DomenickPettignano718-967-2369Pettnicole36@gmail.comGot kicked out of the test4. Figure MatricesStudent was at the end of section 4 and clicked to get on section 5 then got kicked screen went white and recieved a server error message, could not log back in
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11/412:59P6983552MichaelLongo(347) 621-0725mlongo76@gmail.comReceived Error Code("403 / 404" or other errors)5. Folding PaperStudent received 404 error
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11/49:55:00 AM6970225NORAWALSH9177341061paul.walsh1827@gmail.comInternet/Connectivity Problemwould not load test resolved issue by rebooting computer
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11/410:00:00 AM6983838MADISONGAY6462470189marciagay1@yahoo.comInternet/Connectivity Problemdid system test accepted terms got stuck on loading the exam says please wait had them reboot computer resolved issue