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UX Review Checklist
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SectionPriorityItemOwnerReviewerArtifactNotes
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Plan
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PlanRequiredAre there deadline dates set for each step?Program ManagerProduct Manager + Lead DesignerPrioritiesEpic Review / Sign Off, User Story Review / Sign Off, Wireframe Review / Sign Off, Content Review / Sign Off, Prototype
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Requirements
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RequirementsRequiredHas the epic been written?Product ManagerLead DesignerJIRA Ticket
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RequirementsRequiredHas the epic been signed off?Lead DesignerProgram ManagerJIRA TicketDeadline dates for epics
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RequirementsRequiredHas the epic been sized for effort?Lead DesignerProgram ManagerJIRA TicketEstimate in number of work days
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RequirementsRequiredHave the actors and/or personas been appropriately stated?Lead DesignerProduct ManagerJIRA Ticket
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RequirementsRequiredHave the user goals been appropriately stated?Product ManagerLead DesignerJIRA Ticket
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RequirementsRequiredHas the way to measure success appropriately stated?Product ManagerLead DesignerJIRA TicketStatement or achievable metric
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RequirementsRequiredHave the high level user needs been identified and prioritized?Lead DesignerLead DesignerJIRA TicketEssential, important, non-essential and open questions
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RequirementsRequiredHave the affected pages and UI components been identified for estimation and planning purposes?Lead DesignerLead DesignerJIRA TicketScreen shots with pages
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RequirementsRequiredHave the user stories been written?Lead DesignerProduct ManagerJIRA Ticket
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RequirementsRequiredDoes the designer have enough context where they can write the user stories?Lead DesignerProgram ManagerJIRA Ticket
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RequirementsRequiredHas program management checked all the steps?Program ManagerLead DesignerJIRA Ticket
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Artifacts
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ArtifactsMediumIs there research that validates the approach?Lead DesignerDesignerWireframe + User Research
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ArtifactsMediumHave other applications been researched to find other examples with similar mental models and that achieve similar goals?Lead DesignerDesignerResearch
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ArtifactsMediumHave Apptio applications been researched to find other examples with similar mental models and that achieve similar goals?Lead DesignerDesignerResearch
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ArtifactsMediumHave the user flows been documented?Lead DesignerDesignerStoryboard
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ArtifactsRequiredHas the information architecture been documented?Lead DesignerDesignerSite Map
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ArtifactsRequiredHave all states been documented?Lead DesignerDesignerWireframe
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ArtifactsRequiredHave all interactions been documented?Lead DesignerDesignerWireframe
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ArtifactsRequiredHave all dialogs been documented?Lead DesignerDesignerWireframe
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ArtifactsRequiredHave all confirmation messages been documented?Lead DesignerDesignerWireframe
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ArtifactsHighHas visual design been documented?Lead DesignerDesignerWireframeThis can go straight to prototype.
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ArtifactsHighAre the data visualizations appropriately used?Lead DesignerDesignerWireframeRefer to the Data Visualization Guidelines
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ArtifactsMediumHave data visualizations been tested against typical example data?Lead DesignerDesignerWireframe
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ArtifactsHighHave the wireframes been vetted through guerrilla usability testing?Lead DesignerDesignerWireframe + User Research
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ArtifactsLowHave the wireframes been vetted through formal usability testing?Lead DesignerDesignerWireframe + User Research
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ArtifactsRequiredHave the wireframes been reviewed with Product Management?Program ManagerLead DesignerConfluence
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ArtifactsRequiredHave the wireframes been approved and uploaded to the intranet?Lead DesignerDesignerConfluenceRefer to the Vanguard or Flagship Requirements page.
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ArtifactsRequiredHave the affected pages and UI components been identified for quality assurance purposes?Lead DesignerDesignerJIRA TicketScreen shots with pages
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ArtifactsRequiredHas program management checked all the steps?Program ManagerLead DesignerJIRA Ticket
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Content
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ContentRequiredHas a date been set when to bring in content strategy?Lead DesignerWriterPrioritiesPreferably close to sign off.
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ContentRequiredHas a content inventory been developed?Lead DesignerWriterSpreadsheetMicrocopy for pages and dialogs, emails, error messages, contextual help, page level help
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ContentRequiredHas the topic outline been written and prioritized?WriterLead DesignerSpreadsheetNeed template.
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ContentRequiredHas microcopy on pages and dialogs been written and reviewed?WriterLead DesignerWireframe + PrototypeDesigner should write the first draft.
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ContentRequiredHave all the emails been written and reviewed?WriterLead DesignerDocumentDesigner should write the first draft.
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ContentRequiredHave all error messages been written and reviewed?WriterLead DesignerSpreadsheet + PrototypeDesigner should write the first draft.
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ContentRequiredHas contextual help been written and reviewed?WriterLead DesignerSpreadsheet + PrototypeDesigner should write the first draft.
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ContentRequiredHas page level help been written and reviewed?WriterLead DesignerSpreadsheet + PrototypeDesigner should write the first draft.
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ContentLowHas off screen documentation been written and reviewed?WriterLead DesignerDocumentationOff screen documentation should be as limited as possible.
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ContentLowHave video tutorials been included with appropriate pages?Service DesignerLead DesignerLinks + PrototypeCoordinate with Product Marketing.
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ContentLowHave links to the appropriate community sections been included?Service DesignerLead DesignerLinks + Prototype
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ContentLowHas localization been accounted for?TBDTBDDocumentationGerman will be the first language
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ContentHighHas terminology been reviewed against the controlled vocabulary?WriterLead DesignerDocumentationReferred to Controlled Vocabulary.
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ContentHighHas content been reviewed with design?WriterLead DesignerPrototype
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ContentHighHas content been reviewed with Product Management?WriterLead Designer and Product ManagerPrototype
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ContentHighHas content been reviewed with Customer Success?WriterCustomer SuccessPrototype
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ContentRequiredHas program management checked all the steps?Program ManagerLead DesignerJIRA Ticket
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Prototype
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PrototypeRequiredHave the wireframes been reviewed for a shared understanding?Lead DesignerPrototyperDocumentation
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PrototypeRequiredHas the content been reviewed for a shared understanding?WriterPrototyperDocumentation
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PrototypeHighHas visual design been reviewed by Product Design?Lead DesignerDesignerTest Plan + PrototypeReview against always the Pattern Library and the Style Guide.
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PrototypeHighHas visual design been reviewed by Marketing?Lead DesignerDesignerTest Plan + PrototypeReview against brand with Marketing Designers.
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PrototypeMediumHas responsive design been completed?PrototyperLead DesignerTest Plan + PrototypeTablet: 768, 1024 Laptop: 1024, 1280 and 1920
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PrototypeMediumHas tablet usability been reviewed?PrototyperLead DesignerTest Plan + PrototypeNeed checklist.
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PrototypeRequiredHas color saturation been reviewed?Lead DesignerPrototyperPrototypeUse Chrome Desaturation plugin.
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PrototypeRequiredHas color accessibility been reviewed?Lead DesignerPrototyperPrototypeUse Chrome Eye plugin.
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PrototypeLowHas accessibility been reviewed?PrototyperLead DesignerTest Plan + Prototype
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PrototypeLowHas localization been reviewed?PrototyperLead DesignerTest Plan + Prototype
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PrototypeMediumHas code been reviewed?PrototyperPrototyperPrototype
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PrototypeRequiredHas program management checked all the steps?Program ManagerLead DesignerJIRA Ticket
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Development
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DevelopmentHighHas visual design been completed and reviewed?ImplementerLead DesignerJIRA Ticket
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DevelopmentRequiredIs the URL in the prototype or a specification available?ImplementerPrototyper or Lead DesignerJIRA TicketJIRA Ticket
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DevelopmentHighHave all interactions been reviewed against the wireframes?Lead DesignerImplementerJIRA Ticket
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DevelopmentRequiredHas engineering assigned the it to the implementer for code review?TBDImplementerJIRA Ticket
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DevelopmentRequiredHas the final implementation been reviewed?ImplementerLead DesignerJIRA Ticket
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DevelopmentMediumDoes it work on all browsers?ImplementerPrototyperJIRA TicketChrome / Firefox / IE 9, 10, 11
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DevelopmentRequiredHas the release been reviewed for core use cases?Lead DesignerImplementerJIRA Ticket
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DevelopmentRequiredHas program management checked all the steps?Program ManagerLead DesignerJIRA Ticket