| A | B | C | D | E | F | G | |
|---|---|---|---|---|---|---|---|
1 | UX Review Checklist | ||||||
2 | Section | Priority | Item | Owner | Reviewer | Artifact | Notes |
3 | Plan | ||||||
4 | Plan | Required | Are there deadline dates set for each step? | Program Manager | Product Manager + Lead Designer | Priorities | Epic Review / Sign Off, User Story Review / Sign Off, Wireframe Review / Sign Off, Content Review / Sign Off, Prototype |
5 | Requirements | ||||||
6 | Requirements | Required | Has the epic been written? | Product Manager | Lead Designer | JIRA Ticket | |
7 | Requirements | Required | Has the epic been signed off? | Lead Designer | Program Manager | JIRA Ticket | Deadline dates for epics |
8 | Requirements | Required | Has the epic been sized for effort? | Lead Designer | Program Manager | JIRA Ticket | Estimate in number of work days |
9 | Requirements | Required | Have the actors and/or personas been appropriately stated? | Lead Designer | Product Manager | JIRA Ticket | |
10 | Requirements | Required | Have the user goals been appropriately stated? | Product Manager | Lead Designer | JIRA Ticket | |
11 | Requirements | Required | Has the way to measure success appropriately stated? | Product Manager | Lead Designer | JIRA Ticket | Statement or achievable metric |
12 | Requirements | Required | Have the high level user needs been identified and prioritized? | Lead Designer | Lead Designer | JIRA Ticket | Essential, important, non-essential and open questions |
13 | Requirements | Required | Have the affected pages and UI components been identified for estimation and planning purposes? | Lead Designer | Lead Designer | JIRA Ticket | Screen shots with pages |
14 | Requirements | Required | Have the user stories been written? | Lead Designer | Product Manager | JIRA Ticket | |
15 | Requirements | Required | Does the designer have enough context where they can write the user stories? | Lead Designer | Program Manager | JIRA Ticket | |
16 | Requirements | Required | Has program management checked all the steps? | Program Manager | Lead Designer | JIRA Ticket | |
17 | Artifacts | ||||||
18 | Artifacts | Medium | Is there research that validates the approach? | Lead Designer | Designer | Wireframe + User Research | |
19 | Artifacts | Medium | Have other applications been researched to find other examples with similar mental models and that achieve similar goals? | Lead Designer | Designer | Research | |
20 | Artifacts | Medium | Have Apptio applications been researched to find other examples with similar mental models and that achieve similar goals? | Lead Designer | Designer | Research | |
21 | Artifacts | Medium | Have the user flows been documented? | Lead Designer | Designer | Storyboard | |
22 | Artifacts | Required | Has the information architecture been documented? | Lead Designer | Designer | Site Map | |
23 | Artifacts | Required | Have all states been documented? | Lead Designer | Designer | Wireframe | |
24 | Artifacts | Required | Have all interactions been documented? | Lead Designer | Designer | Wireframe | |
25 | Artifacts | Required | Have all dialogs been documented? | Lead Designer | Designer | Wireframe | |
26 | Artifacts | Required | Have all confirmation messages been documented? | Lead Designer | Designer | Wireframe | |
27 | Artifacts | High | Has visual design been documented? | Lead Designer | Designer | Wireframe | This can go straight to prototype. |
28 | Artifacts | High | Are the data visualizations appropriately used? | Lead Designer | Designer | Wireframe | Refer to the Data Visualization Guidelines |
29 | Artifacts | Medium | Have data visualizations been tested against typical example data? | Lead Designer | Designer | Wireframe | |
30 | Artifacts | High | Have the wireframes been vetted through guerrilla usability testing? | Lead Designer | Designer | Wireframe + User Research | |
31 | Artifacts | Low | Have the wireframes been vetted through formal usability testing? | Lead Designer | Designer | Wireframe + User Research | |
32 | Artifacts | Required | Have the wireframes been reviewed with Product Management? | Program Manager | Lead Designer | Confluence | |
33 | Artifacts | Required | Have the wireframes been approved and uploaded to the intranet? | Lead Designer | Designer | Confluence | Refer to the Vanguard or Flagship Requirements page. |
34 | Artifacts | Required | Have the affected pages and UI components been identified for quality assurance purposes? | Lead Designer | Designer | JIRA Ticket | Screen shots with pages |
35 | Artifacts | Required | Has program management checked all the steps? | Program Manager | Lead Designer | JIRA Ticket | |
36 | Content | ||||||
37 | Content | Required | Has a date been set when to bring in content strategy? | Lead Designer | Writer | Priorities | Preferably close to sign off. |
38 | Content | Required | Has a content inventory been developed? | Lead Designer | Writer | Spreadsheet | Microcopy for pages and dialogs, emails, error messages, contextual help, page level help |
39 | Content | Required | Has the topic outline been written and prioritized? | Writer | Lead Designer | Spreadsheet | Need template. |
40 | Content | Required | Has microcopy on pages and dialogs been written and reviewed? | Writer | Lead Designer | Wireframe + Prototype | Designer should write the first draft. |
41 | Content | Required | Have all the emails been written and reviewed? | Writer | Lead Designer | Document | Designer should write the first draft. |
42 | Content | Required | Have all error messages been written and reviewed? | Writer | Lead Designer | Spreadsheet + Prototype | Designer should write the first draft. |
43 | Content | Required | Has contextual help been written and reviewed? | Writer | Lead Designer | Spreadsheet + Prototype | Designer should write the first draft. |
44 | Content | Required | Has page level help been written and reviewed? | Writer | Lead Designer | Spreadsheet + Prototype | Designer should write the first draft. |
45 | Content | Low | Has off screen documentation been written and reviewed? | Writer | Lead Designer | Documentation | Off screen documentation should be as limited as possible. |
46 | Content | Low | Have video tutorials been included with appropriate pages? | Service Designer | Lead Designer | Links + Prototype | Coordinate with Product Marketing. |
47 | Content | Low | Have links to the appropriate community sections been included? | Service Designer | Lead Designer | Links + Prototype | |
48 | Content | Low | Has localization been accounted for? | TBD | TBD | Documentation | German will be the first language |
49 | Content | High | Has terminology been reviewed against the controlled vocabulary? | Writer | Lead Designer | Documentation | Referred to Controlled Vocabulary. |
50 | Content | High | Has content been reviewed with design? | Writer | Lead Designer | Prototype | |
51 | Content | High | Has content been reviewed with Product Management? | Writer | Lead Designer and Product Manager | Prototype | |
52 | Content | High | Has content been reviewed with Customer Success? | Writer | Customer Success | Prototype | |
53 | Content | Required | Has program management checked all the steps? | Program Manager | Lead Designer | JIRA Ticket | |
54 | Prototype | ||||||
55 | Prototype | Required | Have the wireframes been reviewed for a shared understanding? | Lead Designer | Prototyper | Documentation | |
56 | Prototype | Required | Has the content been reviewed for a shared understanding? | Writer | Prototyper | Documentation | |
57 | Prototype | High | Has visual design been reviewed by Product Design? | Lead Designer | Designer | Test Plan + Prototype | Review against always the Pattern Library and the Style Guide. |
58 | Prototype | High | Has visual design been reviewed by Marketing? | Lead Designer | Designer | Test Plan + Prototype | Review against brand with Marketing Designers. |
59 | Prototype | Medium | Has responsive design been completed? | Prototyper | Lead Designer | Test Plan + Prototype | Tablet: 768, 1024 Laptop: 1024, 1280 and 1920 |
60 | Prototype | Medium | Has tablet usability been reviewed? | Prototyper | Lead Designer | Test Plan + Prototype | Need checklist. |
61 | Prototype | Required | Has color saturation been reviewed? | Lead Designer | Prototyper | Prototype | Use Chrome Desaturation plugin. |
62 | Prototype | Required | Has color accessibility been reviewed? | Lead Designer | Prototyper | Prototype | Use Chrome Eye plugin. |
63 | Prototype | Low | Has accessibility been reviewed? | Prototyper | Lead Designer | Test Plan + Prototype | |
64 | Prototype | Low | Has localization been reviewed? | Prototyper | Lead Designer | Test Plan + Prototype | |
65 | Prototype | Medium | Has code been reviewed? | Prototyper | Prototyper | Prototype | |
66 | Prototype | Required | Has program management checked all the steps? | Program Manager | Lead Designer | JIRA Ticket | |
67 | Development | ||||||
68 | Development | High | Has visual design been completed and reviewed? | Implementer | Lead Designer | JIRA Ticket | |
69 | Development | Required | Is the URL in the prototype or a specification available? | Implementer | Prototyper or Lead Designer | JIRA Ticket | JIRA Ticket |
70 | Development | High | Have all interactions been reviewed against the wireframes? | Lead Designer | Implementer | JIRA Ticket | |
71 | Development | Required | Has engineering assigned the it to the implementer for code review? | TBD | Implementer | JIRA Ticket | |
72 | Development | Required | Has the final implementation been reviewed? | Implementer | Lead Designer | JIRA Ticket | |
73 | Development | Medium | Does it work on all browsers? | Implementer | Prototyper | JIRA Ticket | Chrome / Firefox / IE 9, 10, 11 |
74 | Development | Required | Has the release been reviewed for core use cases? | Lead Designer | Implementer | JIRA Ticket | |
75 | Development | Required | Has program management checked all the steps? | Program Manager | Lead Designer | JIRA Ticket | |