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If you would like to filter or sort the resource list, please go to FILE→ MAKE A COPY → OKAY or FILE→ DOWNLOAD → MICROSOFT EXCEL to download an editable copy.
Please note this copy will not reflect updates made after you download it.
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California State Treasurer Fiona Ma's Resource List for Individuals
Last updated: 3/15/2021
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For the latest updates, please subscribe to our newsletter at www.treasurer.ca.gov/newsletter/subscribe.html
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For more resource lists, please visit https://www.treasurer.ca.gov/covid-19.asp
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Category (Federal, State, Local, Private, Nonprofit)Agency/CompanyProgram NameWebsiteProgram SummaryContact PersonContact EmailPhone Number
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FederalStudent Loan Reliefhttps://studentaid.gov/announcements-events/coronavirusJust Announced: Loan Repayment Begins After Jan. 31, 2021
Are you preparing for when payments resume? Check out Loan Simulator to find a repayment plan that meets your needs and goals or decide whether to consolidate.

On March 20, 2020, the Secretary of Education directed the office of Federal Student Aid to provide the following relief on ED-held federal student loans:
1. suspend loan payments
2. stop collections on defaulted loans
3. set interest rates to 0% for a period of 60 days

On March 27, 2020, Congress passed, and the president signed into law, the Coronavirus Aid, Relief, and Economic Security Act (CARES Act), which provides for the above relief measures through Sept. 30, 2020.

On Aug. 8, 2020, President Trump directed the Secretary to continue to suspend loan payments, stop collections, and waive interest on ED-held student loans until Dec. 31, 2020.

Borrowers should contact their loan servicer online or by phone to determine if your loans are eligible for relief.
(800) 433-3243
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FederalFannie MaeHomeowner Mortgage Reliefhttps://www.knowyouroptions.com/covid19assistanceHomeowners with Fannie Mae loans that are impacted by COVID-19 are eligible for a forbearance plan to reduce or suspend their mortgage payments for up to 12 months. Homeowners may request mortgage assistance by contacting their mortgage servicer.Contact your mortgage servicer
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FederalFreddie MacHomeowner Mortgage Reliefhttps://myhome.freddiemac.com/own/getting-help-disaster.htmlWhether you’re facing job loss, reduced income, illness or other issues that impact your ability to make your monthly mortgage payment, Freddie Mac is working to ensure you are protected. In fact, the company has directed your loan servicer to provide mortgage relief options that include:
•Ensuring payment relief by providing forbearance for up to 12 months
•Waiving assessments of penalties or late fees
•Halting all foreclosure actions and evictions of borrowers living in homes owned by the company until at least January 31, 2021
•Offering loan modification options to provide mortgage payment relief or keep those payments the same after the forbearance period
•Starting July 1, 2020, offering a payment deferral solution in which your deferred payments will be due at the end of the loan
Contact your mortgage servicer
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FederalFederal Trade Commission (FTC)FTC Complaint Assistanthttps://www.ftccomplaintassistant.gov/#crnt&panel1-1Report scams or consumer problems related to COVID-19 with the FTC Complaint Assistant or using the link on the website.
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FederalConsumer Financial Protection BureauFinancial Resources for Consumershttps://www.consumerfinance.gov/coronavirus/The Consumer Financial Protection Bureau has compiled a list of resources to help consumers protect themselves, including how to file a consumer complaint, how to protect your credit, how to deal with debt, and tips for financial caregivers.(855) 729-2372
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FederalDepartment of LaborFamilies First Coronavirus Response Act (FFCRA)
https://www.dol.gov/agencies/whd/pandemic/ffcra-employee-paid-leave
The Families First Coronavirus Response Act (FFCRA or Act) requires certain employers to provide their employees with paid sick leave and expanded family and medical leave for specified reasons related to COVID-19. These provisions will apply from April 1, 2020 through December 31, 2020.(866) 487-9243
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FederalIRSNon-Filer Toolhttps://www.irs.gov/coronavirus/non-filers-enter-payment-info-hereUPDATE: Non-Filers: ENTER PAYMENT INFO HERE TOOL IS NOW CLOSED
The IRS launched a new tool to help non-filers register for Economic Impact Payments
(800) 829-1040
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FederalU.S. Department of Veterans AffairsCOVID-19 Resources for Veterans
https://veterans.house.gov/covid-19
Frequently Asked Questions and resources for Veterans.
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FederalU.S. Department of Health & Human ServicesDisaster Distress Hotlinehttps://www.samhsa.gov/find-help/disaster-distress-helplineThe Disaster Distress Helpline, 1-800-985-5990, provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call 1-800-985-5990 or text TalkWithUs to 66746 to connect with a trained crisis counselor.(800) 985-5990
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LocalLos Angeles County Department of Consumer and Business AffairsPrice Gouginghttps://covid19.lacounty.gov/covid19-2-2/consumers-businesses/price-gouging/Price gouging is prohibited and is governed by California Penal Code 396 and the Los Angeles County Price Gouging Ordinance. For 30 days following the declaration of emergency, it is illegal for a person, contractor, or business to sell or offer to sell any food items or goods or service for a price of more than 10 percent above the price charged by that person or business immediately before the declaration of emergency was issued.(800) 593-8222
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LocalLos Angeles County Department of Mental HealthCORONAVIRUS/COVID-19 Mental Health Resourceshttps://dmh.lacounty.gov/covid-19-information/The Los Angeles County Department of Mental Health (LACDMH) supports the wellbeing of its County family, friends and colleagues. LACDMH has published materials to address mental health & wellbeing needs and concerns

LACDMH’s 24/7 Help Line at (800) 854-7771 is available to provide mental health support, resources and referrals.

LACDMH also provides a list of resources to address the following: coping with COVID-19; community and peer support; families, parents, and children; healthcare providers; physical distancing; and general mental health management.
(800) 854-7771
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LocalLos Angeles County Department of Public WorksUtility Reliefhttps://covid19.lacounty.gov/covid19/utility-bill-relief/Public Works will NOT SHUT OFF OR STOP SERVICES for customers who are delinquent or behind in service or permit payments until this order is lifted. This includes water, sewer and trash pick up services.(800) 675-4357
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LocalCity of BerkeleyBerkeley Relief Fundhttps://berkeleyrelieffund.org/Berkeley City Council has approved $3 million for emergency relief grants to small businesses, nonprofit arts organizations, and residential tenants, that are hardest hit by the COVID-19 pandemic.info@berkeleyrelieffund.org
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LocalCenter for Cultural InnovationSan Francisco Arts & Artists Relief Fund, Relief Fund for L.A. County Visual Artists, East Bay/Oakland Relief Fund, California Relief Fund for Artists and Cultural Practitioners, Hardly Strictly Music Relief Fund: Bay Area, the City of San José Coronavirus Relief Fund: Artists, and the Oakland CARES Fund.https://www.cciarts.org/EmergencyRelief.htmUPDATED: NO LONGER ACCEPTING APPLICATIONS.
In response to the economic crisis, and ensuing financial needs of individuals that has resulted from the coronavirus pandemic, the Center for Cultural Innovation, a trusted intermediary focused on the economic security of people in the arts, has been the administrator of seven relief fund efforts that included the San Francisco Arts & Artists Relief Fund, Relief Fund for L.A. County Visual Artists, East Bay/Oakland Relief Fund for Individuals in the Arts, California Relief Fund for Artists and Cultural Practitioners, Hardly Strictly Music Relief Fund: Bay Area, the City of San José Coronavirus Relief Fund: Artists, and the Oakland CARES Fund for Artists and Arts Nonprofits.
info@cciarts.org
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NonprofitUnited LiftUnited Lift Rental Assistance Programhttps://www.unitedlift.org/UPDATE: More Rental Assistance Resources Now Available to Keep Riverside County Families and Residents Housed.
The United Lift Rental Assistance Program is once again accepting applications from Riverside County residents who have lost income during the pandemic.

United Lift––a joint effort by Lift to Rise, Inland SoCal United Way, and the County of Riverside–– provides rental assistance to help keep Riverside County families housed.

This round of funding is supported by federal funds. The Riverside County Board of Supervisors in February voted to approve $57,267,219 in emergency rental assistance program funding from the U.S. Department of the Treasury.

The program will continue until funds are depleted, or until December 31, 2021, whichever happens first.
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LocalContra Costa County Employment & Human Services (EHSD)Emergency Relief Fundhttps://ehsd.org/wp-content/uploads/2020/03/COVID-19_SOS_EmergencyReliefFunds-electronic.pdfThe Emergency Relief Fund provides emergency relief for families and individuals adversely impacted by the COVID-19 pandemic. Payments will cover applicants who face a sudden crisis or shortfall due to job or wage loss resulting from COVID-19. Funds are available on a first-come, first-served basis.Cindy Smithcsmith@ehsd(925) 521-5065
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NonprofitNational Endowment for the Arts
COVID-19 Resources for Artists and Arts Organizations
https://www.arts.gov/covid-19-resources-for-artists-and-arts-organizationsOrganizations are providing frequently updated news and resources for artists and arts organizations.(202) 682-5400
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NonprofitOne DegreeLos Angeles and San Francisco Bay Area Community Resourceshttps://about.1degree.org/covid-19-enResource list for the Los Angeles and San Francisco Bay Area Communities, including food, housing, health, transportation, employment, small businesses, education, pharmacy, and special programs.info@1degree.org888-799-7273
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NonprofitUnited WayUnited Way's 211 Programhttp://211.org/United Way's 211 Program provides individuals with assistance finding food, paying housing bills and rent, and other essential services.211
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NonprofitUnited States Bartenders Guild (USBG)Bartender Emergency Assistance Programhttps://www.usbgfoundation.org/beapUPDATE: ACCEPTANCE OF NEW APPLICATIONS HAS BEEN SUSPENDED AS OF JUNE 15, 2020 DUE TO DECREASE IN APPLICATION VOLUME AND DRAWDOWN OF FUNDING.
Bartenders and their families affected by COVID-19 may be eligible for grant assistance.
foundation@usbg.org(855) 655-8724
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NonprofitOne Fair WageOne Fair Wage Emergency Fundhttps://ofwemergencyfund.org/helpOne Fair Wage is offering cash assistance to restaurant workers, car service drivers, delivery workers, personal service workers.
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NonprofitChildren of Restaurant Employees (CORE)CORE Grantshttps://coregives.org/apply/If a family qualifies for CORE support, they receive a grant to cover medical bills for children, gas cards, groceries, clothing, medical supplies and therapies, utilities, rent and mortgage, and other essential needs a family might need to navigate their specific circumstance. We work with the family to create the best and most impactful grant for their family and needs. All information provided to CORE is kept confidential.info@coregives.org(404) 655-4690
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NonprofitCenter for Workers' RightsCorona Virus Job Protection Helplinehttps://www.rightscenter.org/coronavirus-faqs/The Center for Workers’ Rights, located in Sacramento, California, has launched a telephone helpline for workers with questions regarding the impact of the Corona virus. With support from the Sacramento Central Labor Council, the newly-launched helpline assists impacted workers with unemployment, paid family leave, FMLA, disability, sick leave, paid time off, and other questions related to the Corona virus. The Center for Workers’ Rights has years of experience assisting working people with unemployment insurance and other claims. The free assistance is available to workers in both in English and Spanish.(916) 905-1625
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NonprofitLegal Aid at WorkRelief Funds for Undocumented Workers in Californiahttps://docs.google.com/document/u/0/d/1IsPLuHoYK6ec7Gzxaw0i7On-NT1Z9IEj/mobilebasic?urp=gmail_linkLegal Aid at Work has compiled a list of financial resources for undocumented workers in California.relief@legalaidatwork.org
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NonprofitInformed ImigrantResources for Immigrants during the Coronavirus Crisishttps://www.informedimmigrant.com/guides/coronavirus/#InformedImmigrant.com is dedicated to increasing access to resources and knowledge for the undocumented immigrant community across the U.S. InformedImigrant.com has compiled a list of national and state resources for immigrants.
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NonprofitCalifornia Immigrant Resilience FundCalifornia Immigrant Resilience Fund
https://www.immigrantfundca.org/
PLEASE NOTE THAT MANY OF THE LOCAL PARTNERS HAVE LONG WAITING LISTS AND MAY NOT BE ACCEPTING NEW APPLICATIONS AT THIS TIME.
The California Immigrant Resilience Fund provides cash assistance to immigrant Californians who are affected by the COVID-19 pandemic, but are excluded from federal relief and ineligible for state safety-net programs. The Resilience Fund provides cash assistance through local community organizations.
immigrantfundca@gcir.org
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NonprofitNational Disability InstituteNDI Financial Resilience Centerhttps://www.nationaldisabilityinstitute.org/financial-resilience-centerNDI's Financial Resilience Center provides resources, including financial wellness training and and free professional financial counseling, to help those with disabilities and chronic health conditions navigate financially through the COVID-19 crisis
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NonprofitSanta Barbara FoundationSanta Barbara Community Disaster Relief Fundhttps://www.sbfoundation.org/covid-19-response-grants/The Santa Barbara Foundation, United Way of Santa Barbara County, and Hutton Parker Foundation are leading a countywide collaborative with members of the Foundation Roundtable to provide assistance to individuals and families as well as organizations actively engaged in assistance efforts for members of the community affected by the COVID-19 pandemic.communityengagement@sbfoundation.org
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NonprofitBet TzedekCOVID-19 Resourceshttps://www.bettzedek.org/our-services/resources/Bet Tzedek attorneys and advocates help people of all communities and generations secure life’s necessities. Bet Tzedek provides housing related resources including FAQs about housing protections and COVID-19, Guide to Eviction Protection, and Guide for Workers affected by COVID-19.intake@bettzedek.org(323) 939-0506
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NonprofitLos Angeles County Fire FoundationCOVID-19 RELIEF AND RESILIENCY FUNDhttps://supportlacountyfire.org/covid-19/The LA County Fire Department Foundation launched the LACo Fire COVID-19 Relief and Resiliency Fund to address needs of our first responders. This fund will support needs submitted by our sworn and people in the communities we serve through our We Hear You Program. 323-793-FIRE
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NonprofitCollege Futures FoundationCalifornia College Student Emergency Support Fundhttps://collegefutures.org/ca-college-student-emergency-support-fund/UPDATE: NO LONGER ACCEPTING APPLICATIONS.
The California College Student Emergency Support Fund launched on April 2nd to give one-time $500 hardship grants to students. Administered by Mission Asset Fund (MAF), the Fund is a statewide philanthropic response to address emergency needs for the state’s low-income college students, including undocumented immigrants, foster youth, and those who are housing insecure.
info@collegefutures.org415-287-1800
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NonprofitNapa Valley Community FoundationEmergency Financial Assistance Programhttps://www.napavalleycf.org/our-response-to-covid-19-in-napa-county/The Emergency Financial Assistance (EFA) program is available for workers who live in Napa County, whose household income is at or below 120% of Area Median Income, and who do not qualify for government-sponsored unemployment or paid family leave benefits.hello@napavalleycf.org
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NonprofitTheatre Bay AreaPerforming Arts Worker Relief Fundhttps://www.theatrebayarea.org/page/COVID-19relief-fundPerforming Arts Worker Relief Fund is a resource for performing arts workers who are facing a loss of income due to the ongoing COVID-19 crisis. “Performing arts workers” includes all aspects of the performing arts including actors, administrators, box office/event staff, carpenters, dancers, designers, directors, dramaturgs, musicians, playwrights, production staff, singers, teaching artists, technicians, etc.Kim Cohankim@theatrebayarea.org
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NonprofitUntitled, ArtArt Emergency Fundhttps://docs.google.com/document/d/e/2PACX-1vT-SQ2GcGX4gGduGz29HuK6FgzYiCj586nd1PkrWMIj97meycTIRyQZAAX7mgmeJHHgTdl3MgeP2239/pubThe Untitled, Art Emergency Fund will distribute funds of $250 per member of household in an effort to support the security and protection of San Francisco’s artists who, in "normal times" hold part-time or contract work to prioritize their art practice. Funds support basic human needs such as mental health counseling, healthcare reimbursements not covered by insurance, childcare, food, or rent, for example. Artist must have graduated from a Bay Area institution or have lived in the Bay Area for two years as a working artist.info@andartand.org
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NonprofitIntersection for the ArtsCOVID-19 Artist Resourceshttps://theintersection.org/get-support/resources/Intersection for the Arts has identified over 30 different grant programs that can provide short-term and long-term support for Bay Area artists.(415) 626-2787
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NonprofitInclusive ActionStreet Vendor Emergency Fundhttps://www.inclusiveaction.org/covid19responseThis fund will provide $400 in direct cash to street vendors in the Los Angeles community who cannot access government resources.info@inclusiveaction.org(323) 604-9765
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NonprofitAsian Americans Advancing Justice - Los AngelesCalifornia's Disaster Relief Program for Immmigrants (DRAI)
https://advancingjustice-la.org/drai
UPDATE: NO LONGER ACCEPTING NEW APPLICATIONS.
The DRAI progam seeks to provide financial suport for undocumented immigrant adults who do not quality for other forms of relief. The application process begins on Monday, May 18, 2020.
(888) 349-9695
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NonprofitRestaurants CareRestaurants Care COVID-19 Granthttps://restaurantscare.org/Restaurant Care grants are evaluated in the following order of priority for restaurant workers who are:
(1) Diagnosed with coronavirus (COVID-19), or a caregiver for an immediate family member who has been diagnosed with COVID-19, or quarantined with a doctor’s note
(2) Restaurant closed and out of work 3 weeks or more and no unemployment benefits
bcichowski@calrest.org(800) 765-4842
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OtherFood Accesshttp://bit.ly/stofoodaccesslistA number of organizations are providing access to food for those affected by COVID-19. Please visit the State Treasurer's Food Access Resource List for detailed information on food access, including food banks, school meals, grocery store hours, and nonprofit and governmental programs.
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OtherOnwardCAOnwardCAhttps://onwardca.org/OnwardCA is an initiative of companies, foundations, and humans to get California workers displaced by COVID-19 essential life services and back to work as quickly as possible.info@onwardca.org
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OtherJewish Free Loan AssociationLoans Available for Those Affected by Coronavirus
Must be a resident of Los Angeles or Ventura County.
https://www.jfla.org/emergency-loans/Jewish Free Loan offers interest-free loans on a non-sectarian basis to individuals and families whose needs are urgent and who may not qualify through normal financial channels. You must be a resident of LA or Ventura County to be eligible.info@jfla.org
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NonprofitChild Care Resource and Referral NetworkChildcare Funding for Essential Workershttps://rrnetwork.org/family-services/find-child-careAre you an essential worker? If so, you may qualify to receive funding to pay for your child care.
Contact your local child care resource and referral agency and speak with a specialist who can help you.
(888) 922-4453
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PrivateWells Fargo, US Bank, Citi, JP Morgan ChaseHomeowner Mortgage Reliefhttps://dfpi.ca.gov/covid19-updates-fi/Governor Newsom secured support from Citigroup, JPMorgan Chase, U.S. Bank, and Wells Fargo and nearly 200 state-chartered banks, credit unions, and servicers to protect homeowners and consumers. Homeowners struggling with the COVID-19 crisis may be eligible for the following relief:

-90 grace period for morgage payments
-No negative credit impacts resulting from relief
-Moratorium on initiating foreclosure sales or evictions
-Relief from fees and charges

List of contact and other information from national banks, state-chartered banks, credit unions, and mortgage lenders and servicers who have agreed to provide the mortgage and fee relief announced by Governor Gavin Newsom on March 25.

If bank, credit union, mortgage lender or servicer not listed, contact the DFPI’s Consumer Services Office for more information or assistance.
Ask.DBO@dfpi.ca.gov(866) 275-2677
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PrivatePublic UtilitiesPublic Utility Consumer Protectionshttps://www.cpuc.ca.gov/covid19protections/Many electric & natural gas companies and water & sewer companies are suspending service disconnections due to non-payment for both residential and commercial customers until further notice, as well as offering flexible payment plans.

For a list of public utilities offering consumer protections, please visit https://www.cpuc.ca.gov/covid19protections/.
consumer-affairs@cpuc.ca.gov(877) 660-6789
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PrivateCommunications CompaniesInternet and Wireless Consumer Protectionshttps://www.cpuc.ca.gov/covid19protections/Several broadband Internet and wireless cellphone service companies are offering free or low-cost internet access options in response to the COVID-19 health emergency.

In response to the COVID-19 pandemic, the Federal Communications Commission (FCC) encouraged all providers to pledge, for the next 60 days, to do the following:
-Not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic.
-Waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic.
-Open Wi-Fi hotspots to any American who needs them.

For a list of communications companies offering consumer protections, please visit https://www.cpuc.ca.gov/covid19protections/.
consumer-affairs@cpuc.ca.gov(877) 660-6789
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PrivateAmerican ExpressFinancial Hardship Programhttps://www.americanexpress.com/us/customer-service/financial-hardship.htmlAmerican Express customers can apply for their Financial Hardship program for relief, which includes lowered monthly payments, waived fees, and lower interest rates.
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PrivateApple CardCOVID-19 Customer Assistance Program for Apple Cardhttps://support.apple.com/apple-cardThe COVID-19 pandemic presents unique, financial challenges. If you're having trouble making your monthly payments, you can contact Apple Card Support in the Messages app to learn about the Customer Assistance Program.(800) 275-2273
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PrivateBank of AmericaClient Assistance Programhttps://about.bankofamerica.com/promo/assistance/latest-updates-from-bank-of-america-coronavirusBank of America is offering customers assistance through its Client Assistance Program, including waived overdraft fees and deferred payments and refunded late fees for cardholders. Visit the Client Resources page.
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PrivateCapital OneRelief for cardholdershttps://www.capitalone.com/coronavirus/Capital One is offering relief to its cardholders, including fee suppression, minimum payment assistance, and deferred loan payments. (800) 227-4825
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PrivateChaseRelief for cardholdershttps://www.chase.com/digital/resources/coronavirusChase is COVID19 relief.
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PrivateDiscoverRelief for cardholdershttps://www.discover.com/coronavirus/Discover is offering relief to its cardholders, including support related to payment timing, fees, and late payments.(800) 497-2816
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PrivatePNC BankRelief for customershttps://www.pnc.com/en/customer-service/coronavirus-update.htmlPNC Bank is offering customers an array of hardship relief options depending on their products and needs.(888) 762-2265
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PrivateWells Fargo BankRelief for customershttps://www.wellsfargo.com/jump/enterprise/coronavirus-responseWells Fargo Bank is offering assistance to customers facing hardships related to COVID-19.(800) 869-3557
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PrivateAlly BankRelief for customershttps://media.ally.com/2020-03-18-Ally-Introduces-Relief-Package-to-Support-Customers-Auto-Dealers-Communities-and-Employees-During-Global-COVID-19-CrisisAlly Bank is offering a relief package to its customers including deferral of auto loan payments up to 120 days, deferral of mortgage payments up to 120 days, delay of first payment for new auto customers up to 90 days, and waiver of bank fees(877) 247-2559
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PrivateRentAssistance.usDirectory of Rental Assistancehttps://www.rentassistance.us/RentAssistance provides a directory of rental assistance agencies and organizations that will help you pay your rent.imaginads@gmail.com
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FederalFederal Trade CommissionCoronavirus Car Payment Relief Programshttps://www.consumer.ftc.gov/blog/2020/04/behind-car-payments-because-coronavirusBehind on car payments because of the Coronavirus?
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PrivateGolden 1 Credit UnionCOVID-19 Assistancehttps://www.golden1.com/covid-19?_ga=2.186057903.782272983.1585262801-1375320541.1585262801Golden 1 Credit Union is waiving many fees to help customers access their money and give them peace-of-mind. Through April 30, 2020 there will be no Golden 1 fees when using another bank's ATM (third party fees may apply), no late fees for auto, mortgages, home equity loans and lines of credit, credit cards, and other loans, as well as no early withdrawal fees Term Certificates.
Golden 1 is offering loan payment deferrals of up to 3 months on auto, credit card, home equity, personal loans, and lines of credit and up to 6 months on mortgages. There are no fees for this service or negative reporting on credit reports.
1‑877‑GOLDEN 1 (1‑877‑465‑3361)
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PrivateMagellan HealthcareCrisis Hotline for First Responders and Healthcare Workers
https://www.magellanhealthcare.com/covid-19-2/covid-19/
Magellan Healthcare, the State of California’s EAP provider, is opening a free 24-hour crisis line for all non-state employed first responders and healthcare workers who are serving on the front lines battling the coronavirus pandemic and not currently covered by their own form of an EAP. Critical workers who call will speak directly to a certified licensed mental health clinician. These resources are offered free-of-charge to assist these vital workers as they cope with mental and/or emotional issues related to the situations they may be experiencing during this coronavirus pandemic. The toll free number is 1-800-327-7451 (TTY 711).1-800-327-7451 (TTY 711)
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PrivatePrivate Student Loan ProcessorsStudent Loan Reliefhttps://www.gov.ca.gov/2020/04/23/governor-newsom-announces-additional-relief-for-californians-impacted-by-covid-19/Governor Gavin Newsom announced that most private student loan servicers have agreed to provide payment and other relief to borrowers, including more than 1.1 million Californians with privately held student loans. Relief options include providing a minimum of 90 days forbearance, waiving late payment fees, ensuring that no borrower is subject to negative credit reporting, and helping eligible borrowers enroll in other assistance programs. Check with your lender to see what options are available for you.
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PrivateVerizon WirelessRelief from Late Feeshttps://www.verizonwireless.com/support/covid-19-faqs/Verizon Wireless is offering payment plans relief from late fees for customers that cannot pay their bill on time due to hardship caused by the COVID-19 pandemic.
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PrivateSoCalGasCoronavirus (COVID-19) Support & Response
https://www.socalgas.com/coronavirus
Bill Payment Options & Services During COVID-19(800) 427-2200
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PrivateSouthern California EdisionSCE Offers Bill Help to Customers Impacted by COVID-19https://www.sce.com/residential/assistance/energy-assistance-fundSCE is also helping customers with their bills by suspending service disconnections for nonpayment and waiving late fees by request for business and residential customers impacted by the COVID-19 emergency.(800) 950-2356
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PrivateSan Diego Gas & Electric (SDGE)SDG&E’s Coronavirus Response:
Supporting Customers Through these Tough Times
https://www.sdge.com/coronavirusSDG&E will not shut off service to residential customers with unpaid bills until further notice. SDG&E is also offering payment plans.(800) 411-7343
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StateEDDUnemployment Compensation Benefitshttps://www.edd.ca.gov/about_edd/coronavirus-2019.htmUPDATE: On December 27, 2020, the President signed legislation to extend federal unemployment benefits that expired on December 26, 2020.

Although there will not be a gap in eligibility for the extended benefits based on the date the legislation was signed into law, EDD cannot implement the new programs until they receive guidelines from the US Department of Labor on how states must follow the law. However, EDD are making program adjustments with what information they have, so that when the federal guidelines and final details are available, they can complete the necessary programming to make these new benefits available quickly.

Federal funding is provided for unemployment benefits for workers adversely impacted by COVID- 19. Employees that are not eligible for state provided unemployment benefits or have otherwise exhausted such unemployment benefits will be eligible to receive the same amount of assistance that is provided under the state’s unemployment benefits program for the period beginning on January 27, 2020 and ending on December 31, 2020. Additionally, employees will be eligible to receive an additional $600 per week for up to 4 months, whether such employees are eligible for state provided unemployment benefits or they are receiving the unemployment benefits set forth above. If employees remain unemployed after their state employment benefits are exhausted, the federal government will fund up to 13 weeks of unemployment benefits.
(800) 300-5616
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StateEDDFederal-State Extended Duration benefits program (FED-ED)https://www.edd.ca.gov/about_edd/coronavirus-2019/fed-ed.htmUp to 20 additional weeks of Unemployment Insurance (UI) benefits are now available to longer term unemployed workers in California impacted by the COVID-19 pandemic.

The FED-ED benefits can only be paid during the extended benefit period, which is based on the state’s unemployment rate, and only after people have collected all regular Unemployment Insurance benefits as well as any Pandemic Emergency Unemployment Compensation (PEUC) extension benefits they were eligible for. The earliest a FED-ED claim can begin is May 10, 2020.

Continues the federally funded FED-ED through March 14, 2021, providing up to 20 weeks of benefits.
(800) 300-5616
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StateEDDLost Wages Assistance (LWA) Programhttps://www.edd.ca.gov/about_edd/coronavirus-2019/lost-wages-assistance.htmUPDATE: The LWA program expired on Saturday, December 26, 2020.

The Lost Wages Assistance (LWA) supplemental payment of $300 per week will be available for a limited
period of time, a minimum of three weeks, for claimants who are:

1. currently eligible to receive at least $100 per week in benefits, and
2. who have provided a self-certification that they are unemployed or partially
unemployed due to disruptions caused by COVID-19.

The LWA supplement will be available for weeks of unemployment dating back to
August 1.
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StateUniversity of California IrvineEconomic Crisis Response Granthttps://basicneeds.uci.edu/get-resources/ecrt-grant.phpThe Economic Crisis Response Grant is a case-specific, university intervention to be utilized to address a student's financial crisis. ***Please note that only those students who have already taken out all their loans are eligible to receive an emergency grant***fresh-ecrg@uci.edu
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StateEmployment Development DepartmentUnemployment Insurance Benefits, Disability Insurance Benefits, Paid Family Leave, and Workers Compensationhttps://www.edd.ca.gov/about_edd/coronavirus-2019.htmThe Employment Development Department (EDD) offers a variety of support services to people affected by COVID-19 in California, including Unemployment Insurance benefits, Disability Insurance benefits, Paid Family Leave, and Workers Compensation.1-866-333-4606
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StateFTB, CDTFA, EDD, IRSTax Reliefhttps://covid19.ca.gov/taxes/The Franchise Tax Board (FTB), California Department of Tax and Fee Administration (CDTFA), Employment Development Department (EDD), Internal Revenue Service (IRS), and several local governments are offering tax relief provisions to those affected by COVID-19, including extended filing and payment deadlines.
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StateOffice of the Attorney GeneralAnti-Price Gouging Guidance for Online Marketplace Platforms and Consumershttps://oag.ca.gov/consumers/COVID-19Information on scams and price gouging, how to protect yourself, and how to report complaints
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StateCalifornia Department of InsuranceInsurance Commissioner Lara Calls for 60-Day Insurance Premium Grace Period Due to COVID-19 Outbreakhttp://www.insurance.ca.gov/0250-insurers/0300-insurers/0200-bulletins/bulletin-notices-commiss-opinion/upload/Notice-of-Extended-Grace-Period-for-Insurance-Premium-Payments-Due-to-the-Disruption-Caused-by-the-COVID-19-Pandemic.pdf UPDATE: GRACE PERIOD ENDED JULY 14, 2020
On March 18, 2020, the Department issued a Notice requesting all insurance companies provide their policyholders with at least a 60-day grace period to pay their premiums.

On May 15, 2020, the Department issued a subsequent Notice extending the grace period to July 14, 2020.

Consumers should contact their insurance company if they need additional time to pay their premium.
800-927-4357 (HELP)
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StateCalifornia Department of Managed HealthcareHealth Plan Coverage of COVID-19 Vaccineshttps://www.dmhc.ca.gov/Portals/0/Docs/DO/APL20-039-COVID-19VaccineCoverage.pdf"The federal Coronavirus Aid, Relief, and Economic Security (CARES) Act requires fullservice health plans (other than grandfathered plans) to cover “qualifying” vaccines to
prevent COVID-19. This All Plan Letter outlines these coverage requirements generally.
The attached Frequently Asked Questions (FAQ) addresses questions health plans may
have as COVID-19 vaccines are developed, approved for use and distributed."
(888) 466-2219
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StateCalifornia Department of Motor VehiclesDriver License Extensions
https://www.dmv.ca.gov/portal/covid-19-relief-information/driver-license-extensions/
DMV has extended noncommercial driver licenses (including AB 60 and limited-term) expiring during the COVID-19 pandemic. The terms of your extension depends on your age.

License holders 69 and younger (Beginning March 1, 2020): Most drivers now qualify for online renewal.

License holders over the age of 70 (March-December 2020 expirations): Extension valid for one year from original expiration date.

The extensions are automatic, but eligible drivers will not receive a new card or paper extension in the mail. As an option, these drivers can request a free temporary paper extension online through DMV’s Virtual Field Office to document their extension, though one is not needed to drive.

ll commercial driver licenses, endorsements, and certificates expiring March-September 2020 have an extension valid through September 30. The extension is the same for commercial license holders both under and over the age of 70.
(800) 777-0133
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StateCalifornia Victim Compensation BoardHelping Victims During COVID-19https://victims.ca.gov/media/pressrelease/2020/03/20/default.aspxThe California Victims Compensation Board is committed to monitoring evolving concerns and remain dedicated to delivering services to victims of crime and those who service them. CalVCB’s Customer Service remains available and continues to process applications and payments. CalVCB recommends that people utilize online services whenever possible to ensure a continuity of service throughout this time. CalVCB Online can answer the same questions as the customer service staff.info@victims.ca.gov(800) 777-9229
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StateCalifornia Department of Fair Employment & Housing (DFEH)DFEH Employment Information on COVID-19https://www.dfeh.ca.gov/wp-content/uploads/sites/32/2020/03/DFEH-Employment-Information-on-COVID-19-FAQ_ENG.pdfDFEH Employment Information on COVID-19 Frequently Asked Questions about how to keep workplaces safe during the COVID-19 pandemic.contact.center@dfeh.ca.gov(800) 884-1684
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StateGovernor's OfficeStatewide Hotline for Older Californianshttps://www.gov.ca.gov/2020/03/31/governor-newsom-launches-campaign-to-protect-health-and-well-being-of-older-californians-during-covid-19-pandemic/Call the statewide hotline for older Californians so they can help with non-urgent medical needs, meal delivery, tracking down prescriptions, and more. The most important thing to do is stay home for your health and wellbeing.(833) 544-2374
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StateGovernor's OfficeMortgage Reliefhttps://covid19.ca.gov/housing-and-homelessness/#topIf you can’t pay your mortgage, many financial institutions may be able to reduce or delay your monthly payment. In addition, they will:

Give you a streamlined process for requesting forbearance for COVID-19-related reasons, supported with available documentation;
Confirm approval of and terms of the forbearance program; and
Provide you the opportunity to extend your forbearance agreement if you continue to experience hardship due to COVID-19.

For a list of financial institutions that have agreed to provide the mortgage and fee relief, please visit https://dfpi.ca.gov/covid19-updates-fi/.

If you have been foreclosed upon, the eviction process in California is currently paused until 90 days after the Governor lifts the state of emergency, unless a court finds that the action is required to further the public health and safety.
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StateGovernor's OfficeCalifornia Volunteershttps://californiavolunteers.ca.gov/get-involved/covid-19/Volunteer opportunitiesinfo@cv.ca.gov(888) 567-SERV
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StateGovernor's OfficeEviction Moratoriumhttps://covid19.ca.gov/housing-and-homelessness/#topA statewide freeze is in place on residential evictions through end of January 31, 2021.

UPDATE: Governor Newsom signed Senate Bill 91 on 1/29/21, extending the eviction moratorium to June 30, 2021.
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StateGovernor's OfficeTenant, Homeowner, and Small Landlord Relief Stabilization Act of 2020https://www.gov.ca.gov/wp-content/uploads/2020/08/Factsheet-Tenant-Homeowner-and-Small-Landlord-Relief-and-Stabilization-Act-of-2020.pdfIf you cannot pay your full rent because of COVID-19 related financial distress, there are protections available to you until at least February 1, 2021.
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StateDepartment of Real EstateHousing is Keyhttps://landlordtenant.dre.ca.gov/The Housing is Key campaign connects renters and landlords experiencing economic hardship due to COVID-19 with helpful information and resources.1-833-422-4255
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StateGovernor's OfficeGarnishment Exemption from Debt Collectionshttps://www.gov.ca.gov/2020/04/23/governor-newsom-announces-additional-relief-for-californians-impacted-by-covid-19/#:~:text=Governor%20Newsom%20also%20signed%20an,to%20the%20COVID%2D19%20pandemic.&text=Funds%20may%20still%20be%20garnished,or%20criminal%20restitution%20for%20victims.Governor Newsom signed an executive order that exempts garnishment for any individuals receiving federal, state or local government financial assistance in response to the COVID-19 pandemic. This includes recovery rebates under the CARES Act. Funds may still be garnished for child support, family support, spousal support or criminal restitution for victims.
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FederalCenters for Disease ControlEviction Moratoriumhttps://s3.amazonaws.com/public-inspection.federalregister.gov/2020-19654.pdfThe Centers for Disease Control and Prevention (CDC), issued an Order under Section 361 of the Public Health Service Act to temporarily halt residential evictions to prevent the further spread of COVID-19. The Order is in effect through December 31, 2020.
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StateCalSTRSResources for CalSTRS Membershttps://www.calstrs.com/post/covid-19-resourcesThe CalSTRS COVID-19 resource page provides information regarding stimulus payment checks and retirement related provisions of the federal CARES Act.800-228-5453
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StateGovernor's OfficeManage Stress for Healthhttps://covid19.ca.gov/manage-stress-for-health/#topWhile we take action to lessen the immediate impacts of COVID-19 on our communities and our health care systems, it is also important to minimize the secondary health effects of this pandemic. Widespread stress and anxiety regarding COVID-19, compounded by the economic distress due to lost wages, employment and financial assets; mass school closures; and necessary physical distancing measures can result in an increase of stress-related health conditions.
The California Surgeon General has a simple guide with things you can do every day, at home, to help support your mental and physical health, utilizing six key strategies.
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StateCalifornia Judicial CouncilEviction and Foreclosure Suspensionhttps://newsroom.courts.ca.gov/covid-19-news-centerUPDATE: No update for 2021
The Judicial Council adopted an emergency court rule that suspends evictions, other than those necessary to protect public health and safety until 90 days after the Governor lifts the state of emergency related to the COVID-19 pandemic, or until it is amended or repealed by the Judicial Council. Judicial Council adopted an emergency rule prohibiting a court from taking action or issuing judgements on a foreclosure until 90 days after the Governor lifts the state of emergency.
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StateGovernor's OfficeGuide for Immigrant Californianshttps://files.covid19.ca.gov/pdf/wp/listos_covid_19_immigrant_guidance_en_daf.pdfCalifornia has developed an immigrant resource guide to provide information about COVID-19 related assistance, including public benefits, that are available to immigrant Californians.
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StateCovered CaliforniaSpecial-Enrollment Period Due to Coronavirushttps://www.coveredca.com/individuals-and-families/getting-covered/special-enrollment/UPDATE: SPECIAL PERIOD ENDED ON December 31, 2020.
Because of the coronavirus (COVID-19), you can apply now for coverage if you are uninsured and eligible.
(800) 300-1506
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StateState of CaliforniaMyChildCare.ca.gov
https://mychildcare.ca.gov/#/home
Californians working in essential sectors during the coronavirus (COVID-19) response need safe, reliable, and accessible child care options. MyChildCare.ca.gov provides an interactive map of qualified licensed childcare providers near you. The tool is available in English and Spanish.(800) KIDS-793
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StateEDDWorkers' Compensationhttps://www.gov.ca.gov/wp-content/uploads/2020/05/5.6.20-EO-N-62-20-text.pdfNOTE: THE REBUTTABLE PRESUMPTION CREATED BY EXECUTIVE ORDER N-62-20 EXPIRED ON JULY 5, 2020. EMPLOYEES WHO TEST POSITIVE FOR COVID-19 WHILE PERFORMING WORK OUTSIDE THE HOME MAY STILL SEE WORKERS' COMPENSATION; HOWEVER, WITHOUT THE PRESUMPTION, THEY WILL BE REQUIRED TO PROVE CAUSATION FROM WORK.

Governor Gavin Newsom signed an executive order establishing a rebuttable presumption that any COVID-19 related illness of an employee who worked outside the home, not just those who are essential workers, was the result of employment for workers’ compensation purposes if certain requirements are met. The presumption dates back to March 19, 2020 and will continue for 60 days from the date of the order (May 6, 2020).
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StateDepartment of Social ServicesCoronavirus Disaster Relief Assistance for Immigrantshttps://www.cdss.ca.gov/inforesources/immigration/covid-19-draiUPDATE: NONPROFIT ORGANIZATIONS HAVE COMPLETED THE APPLICATION INTAKE PHASE OF THE DISASTER RELIEF ASSISTANCE FOR IMMIGRANTS PROJECT AT THIS TIME. THEY WILL CONTINUE TO WORK ON APPLICATION APPROVAL AND PRE-PAID CARD DISBURSEMENT UNTIL ALL FUNDS HAVE BEEN DISBURSED.

California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. The California Department of Social Services (CDSS) has selected twelve immigrant-serving nonprofit organizations to help individuals apply for and receive this disaster relief assistance in their region. An undocumented adult who qualifies can receive $500 in direct assistance, with a maximum of $1000 in assistance per household. A list of these organizations can be found on the CDSS website.
ImmigrantDisasterRelief@dss.ca.gov(916) 651-8848
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StateGovernor's OfficeCOVID-19 Testing and Treatmenthttps://covid19.ca.gov/testing-and-treatment/Free, confidential COVID-19 testing is available to every Californian that needs it. Appointments are required.
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StateGovernor's OfficeResources for Emotional Support and Well-Beinghttps://covid19.ca.gov/resources-for-emotional-support-and-well-being/This website provides resources for individuals who are experiencing emotional distress due to the COVID-19 pandemic.
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LocalLos Angeles County Development AuthorityLA County COVID-19 Rent Reliefhttps://wwwa.lacda.org/programs/rent-reliefUPDATE: NO LONGER ACCEPTING APPLICATIONS.
LA County COVID-19 Rent Relief is open to renters in Los Angeles County. Eligible renters must qualify based on income and have struggled to pay rent, due to the COVID-19 pandemic. Their landlord must provide a W-9 and sign a participation agreement in order to have the rent paid on behalf of the tenant.
rentrelief@lacda.org(626) 943-3800
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LocalCity of Los AngelesSecure Emergency Relief for Vulnerable Employees (SERVE)https://corona-virus.la/SERVEUPDATE: APPLICATION PERIOD ENDED.
The Secure Emergency Relief for Vulnerable Employees (SERVE) is a partnership between Mayor Garcetti and the Mayor’s Fund for Los Angeles to provide cash aid to food service workers who reside in the City of Los Angeles. SERVE will offer 4,000 food service workers with a one-time $800 stipend to help them during this critical period.
serve@lacity.org