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 Heuristic Evaluation Checklist
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 Evaluator Type of device Task / Feature
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 Product Screen location
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I am inspecting the interface alone
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HEURISTICSDESCRIBE ISSUE
focus on generating all the problems first		RATE
IMPACT		RECOMMENDATION
(how can it improve? jot down ideas freely)
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1. Visibility of system status
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Are you able to tell what’s going on and where you are within the system after each interaction?
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2. Match between the system and the real world
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Does the system's language, logic and operations echo your target user’s real-world experiences?
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3. User control and freedom
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Is it possible for the users to undo, redo, edit, or exit a command after they have initiated it?
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4. Consistency and standards
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Does the system’s language, layout and commands follow the conventions of similar systems?
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5. Error prevention
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Did you encounter errors that you think could be preventable by providing constraints or feedback?
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6. Recognition rather than recall
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Can inexperienced users with no previous knowledge of the system operate the interface easily?
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7. Flexibility and efficiency of use
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Are there shortcuts for experienced users to accelerate frequent actions or access personalized information?
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8. Aesthetic and minimalist design
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Is the important information visible? Is there visual clutter or lack of information hierarchy?
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9. Help users recognize, diagnose, and recover from errors
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When struck by an error, is it easy to know what’s going on, how to solve it and get back to the task?
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10. Help and documentation
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Can you find help instructions for all the primary tasks? It is easy to access and follow step-by-step?
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11. (You can create your own heuristic)
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ASSESSING IMPACT
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1Cosmetic problemIt is a suggestion
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2UX frictionsCausing frustration or delays
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3Task blockerPrevents task completion
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