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⚠️ IMP: Make a copy of this Google Sheet or download it to edit the information!
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BCP for Business Process Outsourcing Companies
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Focus AreaGoal TemplateDetailsInitial ValueTarget ValueUnitStart dateDeadlineOwner
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Maintain Business ContinuityObjective:Ensure Uninterrupted Service Delivery---1/1/202512/31/2025Joe Briggs
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Action:Establish Backup Data Storage---1/1/202512/31/2025Jane Smith
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KPI:Ensure data security0100%1/1/202512/31/2025-
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Objective:Ensure Business Resilience---1/1/202512/31/2025-
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Action:Implement Risk Mitigation Strategies---1/1/202512/31/2025-
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KPI:Reduce Risk Exposure0100%1/1/202512/31/2025-
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Develop an Emergency Response PlanObjective:Define an Emergency Response Plan---1/1/202512/31/2025-
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Action:Document Emergency Response Procedures---1/1/202512/31/2025-
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KPI:Establish an Emergency Response Team015People1/1/202512/31/2025-
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Objective:Train Personnel on Emergency Response Procedures---1/1/202512/31/2025-
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Action:Educate Personnel on Emergency Response Procedures---1/1/202512/31/2025-
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KPI:Train Personnel on Emergency Response Procedures0100%1/1/202512/31/2025-
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Enact a Disaster Recovery PlanObjective:Create a Disaster Recovery Plan---1/1/202512/31/2025-
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Action:Create a Disaster Recovery Initiative---1/1/202512/31/2025-
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KPI:Establish a Disaster Recovery Timeframe048Hours1/1/202512/31/2025-
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Objective:Test and Validate the Disaster Recovery Plan---1/1/202512/31/2025-
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Action:Perform Routine Testing and Validation of the Disaster Recovery Plan---1/1/202512/31/2025-
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KPI:Conduct Disaster Recovery Plan Testing04Months1/1/202512/31/2025-
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